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HOA Sites target self-managed HOAs and community managers overseeing their community. They provide user-friendly website solutions to streamline communication, manage documents, financials and more
We work with self-managed associations and property managers across the United States.
It gives a very professional look, and is very easy to customize to our needs. The end result is a very polished and we are happy to have representing our brand.
The only real headache I’ve found is that it is difficult to control placement of graphic elements, and the options for text appearance are sparse.
It is nice to reach everyone who is registered on the site, setting up any website is easy as it is a website "in a box", and the staff helps you through any issue/question.
Some windows are hard to manipulate. We have found work arounds.
HOA Sites staff walks you through the implementation. It's easy to use, configure, and administer and the customer service is outstanding.
It seems hard to get change recommendations addressed.
Love the software and would love to expand our use to make more personalized.
Some instructions in setting up the site were confusing, but in almost every event, I discovered it was ME not seeing the different tabs, etc.
We have an outstanding experience with the PayHOA platform. It gives the Board more confidence to navigate our Association independently.
Also, removing incorrect charges or payments is difficult and usually fixed by adding additional payments to simply balance out a user error.
It was super easy to set up for me and for the members of my organization, and the workers at LegFi were there to help me through the whole way. I cannot stress how wonderful the customer service was.
Also, if there was a way to cancel a payment that wasnt intended to go through or went to the wrong charge.
Easy to use; great support; perfect features for a self-manage HOA; excellent bank integration; Owners are very happy to use because of it’s simplicity.
Cons: does not send me emails to remind me when people should be paying (i.e. payment plan dates), charges for credit cards, no American express.
The staff is very responsive to our questions. They are doing a great job of prioritizing our feature requests and making little tweaks to the system that improve the user experience.
Onboarding was horrible. Tutorial was easy to follow.
James: I'm James. I'm the treasurer of a homeowners' association. We use the PayHOA accounting app to keep our financial records and I would overall rate that at about a three. Prior to using PayHOA, one of our homeowners who had been a math professor created a lot of Excel spreadsheets. They worked fine, but they only worked for him. As we started to think about someone else becoming treasurer, we looked outside to find some cloud-based app that could help us and PayHOA stood out. We chose PayHOA because it was inexpensive. It had some wonderful customer support, fantastic people to speak to who could have held our hand in getting on board and stayed in touch with us, or were available for many, many months afterwards. It's done its job very nicely. It's a good app, simple record keeping. We've been happy with it. It was very easy to onboard and integrate our homeowners records with PayHOA made all the easier by the fact that intelligent, very courteous staff people took much of that work on for themselves. Something seems to have happened to PayHOA. I don't know what it would be like to come aboard today. I'm going to assume the coming aboard may be excellent. We've now been clients of theirs for about a year and three quarters, and in the last year, pretty much they have been completely unavailable to service us. Calls are not returned, emails are not responded to, and that courtesy and that exquisite interpersonal manner that they shared with us simply is absent. I hope it comes back. The service is still wonderful and valuable, easy to use, but in having a problem which we've had, we just can't find answers to them whatsoever.
HOA Sites
PayHOA
Top FeaturesHOA Sites
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PayHOA
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