# Compare PayHOA vs Innago 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Innago and PayHOA based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146693-166893/PayHOA-vs-Innago --- # Innago vs PayHOA Features and Cost Comparison Last updated April 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: InnagoPayHOA2/4 selected [Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/) [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (585)](https://www.capterra.com/p/146693/PayHOA/reviews/) [## Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/) Starting Price Contact vendor Value-for-Money 5 Functionality 4.8 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [515 reviews](#user-reviews) Positive 505 Neutral 7 Negative 3 [## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (585)](https://www.capterra.com/p/146693/PayHOA/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment EO Based on [585 reviews](#user-reviews) Positive 557 Neutral 20 Negative 8 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,115 reviews from property management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Not enough reviews Feature ratings Reservations Management \-- Rent Tracking 4.9 Channel Management 4.4 Online Payments 4.8 Communication Management 4.8 \--%Fit Missing features Not enough reviews Feature ratings Reservations Management NA Rent Tracking 4.6 Channel Management NA Online Payments 4.7 Communication Management \-- User satisfaction User satisfaction 4.9 User reviews[515](https://www.capterra.com/p/166893/Innago/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 5.0 Customer support 4.9 User satisfaction 4.7 User reviews[585](https://www.capterra.com/p/146693/PayHOA/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $54Other, Per Month - Free version - Free trial Best for Best for Independent landlords, property managers, rental management companies, residential property management companies, self storage, HOAs, community managers, military housing, docking management, & more. Best for PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike. ## User reviews Pros & cons NV Nikhil V. Owner, Property Manager > "Developing a custom lease agreement, fillable forms, e-signature, best of all this is free and makes the tracking of leases, payments,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148) PC Paul C. Landlord > "The only downside is that the accounting and expense tracking features feel limited compared to other tools, so I still rely on external..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278) EB Elizabeth B. Administrator > "The tool costs me nothing, yet it provides a way to screen tenants effectively, store leases, remind the tenant of upcoming payments,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122639) CG Cole G. manager > "The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119291) XL Xiang L. property manager > "Comprehensive reporting: The software provides excellent reports that make it easy to track income and expenses, making it perfect for..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546) DW Dennis W. Director of Housing > "It also takes several days for payments to post in our bank account after a tenant has paid online." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256) KG Kartikeya G. Property Manager > "The interface is clean and intuitive, so my team and tenants adopt it quickly, but it still has the depth to handle applications,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) JW John W. Owner > "Sometimes the billing messes up or the payments are skewed. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123878) NB Nick B. Owner > "Overall it's great, I use it for anything I need to do for collecting lease/utility payments, doing credit/background checks, storing..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119410) Jenny K. Property Manager > "I wanted to tweak the rental application to include some specific screening questions, but there wasn’t much flexibility there." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869620) DS Derrick S. Owner > "I absolutely love Innago for its minimal cost and how it allows me to manage many rental properties, both commercial and residential, with..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119262) KB Kelly B. Property Manager > "I get a lot of pop ups about bugs or something not working when on the platform." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720) KG Kartikeya G. Property Manager > "The second thing I value is the responsiveness and attitude of the support team. When Innago becomes part of your core operations, fast,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) JR Javier R. Owner > "Small nitpick, I can't get featured on Zillow listings so that my home shows up on the map, so I have to set this service up separately..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6740204) KG Kartikeya G. Property Manager > "Innago has significantly reduced the amount of manual, scattered work I used to do across different tools, and replaced it with a clear,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) NB Nicolas B. Property Manager > "That I can't switch a tenant to an owner or if I put an email already under someone and labeled them wrong I cant switch them to the right..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6540923) MS Mackenzi S. Property Manager > "Rent collection is seamless, lease templates are customizable, and the automated reminders help ensure on-time payments." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7000974) NV Nikhil V. Owner, Property Manager > "This adds a delay to my process of signing the lease." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148) ST Steve T. Line Machinist > "Its free to Landlords which is great because I only have 4 units. Because I use the application process, prospective tenants pay for the..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122179) JW Jeanine W. Property Manager > "Initially the micro deposits to ensure the financial numbers were correct did not come through properly." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026519) XL Xiang L. property manager > "Streamlined rent collection: I can set up different payment accounts for different properties, which has saved me so much time and effort." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546) BS Bethany S. Owner > "Adding applicants to lease was more difficult." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7089094) KG Kartikeya G. Property Manager > "What I like most about Innago is that even being a free software, it feels designed for real-world landlords and property managers, not..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) Joel G. Principal > "I had to change the lease amount and it was a bit confusing where to go to find the area to change." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6873197) TM Tancy M. Partner > "The online payment system works seamlessly, and the customer service has been consistently responsive and helpful for both me and my..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323) SS Scott S. Owner > "I’m not paying for a bunch of features that I don’t need and would never use." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7059132) SS Sega S. President > "Innago has been a great tool for me to manage my rental properties, I manage both payment and repairs in there." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7128021) DW Dennis W. Director of Housing > "There have been a few times I had trouble figuring out how to do a simple task." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256) TM Tancy M. Partner > "The payment processing is especially convenient—rent collection is smooth and efficient, which has made a noticeable difference in my..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323) DG David G. Physical Therapist > "I dislike that Innago's maintenance request section doesn't automatically link to the expenses section." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6670044) LV Lee V. Property Manager > "It also includes background screening, rental applications, and even the ability to upload my lease agreements, all if I choose to use..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6808790) SM Sal M. CEO > "The only thing to improve is that the rent payments are takeing too long to deposit in my account." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6498674) VR Verified Reviewer Owner > "I find that Innago really helps with invoicing and collecting rent from my tenants effectively." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773) JM Jennifer M. Owner > "There are some limitations that are built in the software that prevent us from doing all that we would like to do." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6731584) DW Dennis W. Director of Housing > "I like that tenants can connect with me through the app about issues and pay their rent electronically." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256) SC Scott C. President > "The platform has encountered a notable increase in glitches and malfunctions, leading to a substantial investment of our company's time in..." [See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259) KG Kartikeya G. Property Manager > "Finally, Innago clearly listens to users and keeps improving the product in ways that actually matter day to day, which gives confidence..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847) TG Travus G. President and CEO > "Not able to change fees for background checks" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659150) SM Shannon M. Office Manager > "It’s also nice to be able to send additional invoices for the tenants who pay their water bills to us." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7075506) CH Chavindra H. property manager > "State specific lease templates are not available" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6812715) DH Derek H. Landlord and Owner > "This significantly simplified my record keeping and automated it, saving me a lot of time throughout the year and for the tax season" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6814722) SW Sharee W. Landlord > "I feel that the users were unfamiliar with this form of technology in completing a rental application." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6569078) CS Chittal S. Owner > "The platform simplifies communication with tenants through automated reminders and messaging, ensuring I stay on top of important updates." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509741) TS Tyler S. Owner > "I was struggling with rent collection and tracking. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6769015) RJ Ryan J. Realtor > "I like that I'm able to customize fields and containers for rental applications so I don't have to come back and ask potential tenants for..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6778170) KB Keith B. Owner > "The chat feature is just a bot and not very helpful" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644) LA London A. Owner > "I use Innago for my student housing properties and I really like that it's free and super user-friendly." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123808) JM John M. Operations Manager and Consultant > "Most other solutions were costly and had too many bells and whistles. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6764873) TJ Tricia J. Realtor > "I love that this sent automatic invoices to the tenants and charges automatic late fees in the manner that I set it up to charge without me..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6772398) VR Verified Reviewer Owner > "There is always an issue with their banking partners." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773) SL Sydney L. Landlord > "It helps me collect rent remotely and keep a record of all my leases, maintenance requests, etc. Plus it is free!" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6737950) AP Alex P. Owner > "It takes a bit longer than expected for rent payments to clear." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6563037) RaCR Richard and Catherine R. Asset Manager > "One of the biggest advantages for us is that it’s free while still offering features you’d expect from paid systems." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122385) VR Verified Reviewer NA > "Lease editing is hard" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491) NV Nikhil V. Owner, Property Manager > "I expect the software will help me find information much more easily when it comes to filing our tax returns." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148) VR Verified Reviewer Owner > "Changing lease terms can be fiddly at times." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6542792) BM Benjamin M. Owner Operator > "I also appreciate that Innago has everything I need for rental management, eliminating the need for other tools." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478) VR Verified Reviewer NA > "No smarts on document upload" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491) AE Anthony E. Owner > "I have been finding it very useful to keep my accounting and expenses, tenant needs, and my needs for my business all in one place." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6878287) KB Keith B. Owner > "It is not intuitive and support is slow to respond. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644) PC Paul C. Landlord > "Overall, it’s a great option for landlords who want an easy-to-use property management system, and I enjoy using it." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278) VR Verified Reviewer Owner > "It usually works really well and has lots of great features, but often times it takes a long time for pages to load, which is frustrating -..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4949071) HK Hani K. Partner > "It was a lifesaver keeping up with who paid and who didn't pay the monthly rents." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615) MC Michaela C. Owner > "The only downside I can think of is that every time my renter's pay with a new payment method, they hold the payment for multiple days." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6303259) BM Benjamin M. Owner Operator > "It was great to learn about things like renter's insurance that I needed from the software." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478) VR Verified Reviewer Property Manager > "Changing loan terms to prorate first/last month was fiddly" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6348790) Paul J. Landlord > "It has made rent collection and management much easier." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122682) PN Prudence N. Owner > "Transfer time for payments is longer than I would like." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659279) MH Melissa H. Property Manager > "The support is great and overall when I have an issue I can get the help I need fairly quickly and compared to other software we have used..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119333) JC James C. Owner > "There is a little lag with the app. " [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6317286) HK Hani K. Partner > "Great 5 out of 5 helps me a lot managing all my properties." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615) AS Austin S. Manager Member > "Messaging through app is inconsistent." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6782547) SW Schuyler W. Owner > "Effective free tool for screening clients and managing revenue." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026534) SC Scott C. President > "The process of recovering and restoring the data has stretched over multiple weeks and is still not entirely resolved." [See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259) KB Kelly B. Property Manager > "Nearly everything you need for property management is available to you in an ease to use platform." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720) HA Hellena A. N/A > "Even though innago sells itself as an all in one property management tool, it’s clunky and unusable when It comes to listing/advertising,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4478543) MN Mena N. owner > "Easy to use and available for one rental or multi portfolio, also its free which not many softwares do that" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119329) TM Tanner M. Owner, Property Manager > "Clunky UI on web and mobile, long wait time for 2FA codes, lease template creation process is cumbersome, landlord can't see tenant views,..." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4688643) VR Verified Reviewer Construction Manager > "Also that there are free features for the tenants to pay as well as a feature to manually enter payments." [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509665) CM Chelsea M. Landlord > "I don’t know why more people don’t use this this program over other paid programs!" [See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6562364) [View Reviews](https://www.capterra.com/p/166893/Innago/reviews/) EO Erika O. Treasurer > "Navigation is intuitive overall, although some accounting workflows could be organized more clearly, especially around chart of accounts setup, equity..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425) AC Alex C. Manager > "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) CC Caryn C. President, Board of Directors > "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551) MM Mitchell M. Asset Manager > "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082) KB Kevin B. President > "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929) EG Ebrahim G. Treasurer > "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) GC Ginger C. Board Secretary > "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373) SS Stacy S. Resident > "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857) EG Ebrahim G. Treasurer > "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) RH RaeAnne H. Community Association Manager HOA Management > "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) CK Catherine K. Retired > "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680) DM Dennis M. Treasurer > "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949) AB Anisa B. HOA Board Secretary > "It integrates all our needs in one place, from payments to communications and records." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375) RH RaeAnne H. Community Association Manager HOA Management > "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296) SH Stuart H. Treasurer > "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683) GG Greg G. Retired > "We currently have no transactions flowing from our bank for the last two weeks and still have no eta." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595) HB Hilary B. Association Director > "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748) VC Vincent C. President > "Its hard to manage accounting... balance does not true up the way cash accounting would expect..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249) ST Steve T. Treasurer > "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643) SC Sandra C. CFO > "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526) AH Andrea H. HOA Board President > "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455) MC Mark C. President > "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842) MJ McKenzie J. Executive Director of Portfolio Management > "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927) JB Jordan B. Cost Analyst > "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181) KM Katie M. Community Manager > "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212) WR Wayne R. Treasurer > "Not having 30-60-90 notices sent out to owners with late charges attached." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324) JB Jordan B. Cost Analyst > "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181) AA Annemarie A. Secretary > "Some of the billing/invoice procedures cause us some issues." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725) AC Alex C. Manager > "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) AC Alex C. Manager > "While PayHOA offers strong overall value, there are still some system bugs that can create frustration." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) AC Alex C. Manager > "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) EG Ebrahim G. Treasurer > "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) EO Erika O. Treasurer > "For smaller and mid-sized HOAs looking to self-manage, the pricing structure is very reasonable compared to many competitors." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425) GB Gene B. President > "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006) VL Vencent L. CEO > "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854) EO Erika O. Treasurer > "Unable to pay vendors via ACH/Electronic Payment." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7150425) VL Vencent L. CEO > "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854) PQ Paula Q. Secretary > "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626) AC Alex C. Manager > "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) GI Gary I. Treasurer > "The only con has been an occassional incompatibilty issue with Firefox when generating consecutive emails. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6834412) VR Verified Reviewer HOA Board > "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073855) EG Ebrahim G. Treasurer > "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543) MP Michael P. President > "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593) GG Gary G. President of HOA > "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129) JM Jaci M. Board of Directors, Secretary > "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656) WP William P. Retired > "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167) KC Kendra C. Treasurer > "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855) TS Tiffany S. President > "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263) AH Alex H. HOA President > "I’ve enjoyed PayHOAs platform and having the ability to manage my condo building." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7129959) JA Jeanine A. HOA board president > "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues,..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546) SB Steven B. Treasurer > "We also used the voting module for our annual election, and it worked perfectly. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7148640) TO Terry O. Director > "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684) MB Martin B. Webmaster > "Support is readily available and issues resolved quickly even responding to enhancement requests when possible. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7147497) AC Alex C. Manager > "There have been issues with exporting financial statements." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710) DM Daniel M. HOA President > "Great communication platform and covers all key operational processes for us. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443) BB Brooke B. Architect > "Bank information system is difficult to add if you don’t have online access to your account." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200) VR Verified Reviewer HOA BOD President > "As the President of my neighborhood HOA, the Return on Investment is excellent and we now have tools to run a professional neighborhood HOA." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456) JS Julie S. Administer > "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802) AA Anthony A. Treasurer > "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921) CR Catherine R. Member > "Probably my biggest problem is unsolicited emails" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051) EB Eric B. HOA president > "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207) EM Emily M. Homeowner Support and Accounting > "The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6367248) MP Mark P. Treasurer > "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789) KW Kenneth W. President > "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788) CR Catherine R. Member > "It's Good for receiving email blasts from the community management board" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051) MP Mark P. Treasurer > "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789) RH Ryan H. Treasurer > "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333) GA Guy A. President > "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791) LH Lisa H. HOA treasurer > "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. " [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505) ES Ethan S. Owner > "We had to drive to our property managers office to make monthly payments before, what a nightmare." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788) Bill V. Treasurer > "It's a complete solution that allows us to easily manage all of the administration of our HOA." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332) RK Rob K. Hydrogeologist > "Sometimes it's a little bit difficult to find." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7136274) LG Linda G. Treasurer > "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. ..." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575) IR Iulia R. Vice President > "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269) GG Greg G. Retired > "Overall I love the features of the software and the fact I can access it from anywhere and from any device." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595) JD Joanne D. Treasurer > "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061) AS AC S. president > "PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6729201) Jamie B. HOA Board > "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things" [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774) SS Stacy S. Resident > "The AI aspect for support has been a great asset as well for us on weekends." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857) CB Carrie B. HOA President > "We have a few issues with duplicates that we log vs. import from our bank." [See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6727866) [View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/) ## User interface 4.87 (515) 4.66 (585) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Tracking 150 Important AI Copilot 120 Important Innago Top features 33/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/166893/Innago/#features) PayHOA 26/50 - Accounting - Activity Tracking - AI Copilot - API - Billing & Invoicing - Channel Management - Commercial Properties - Communication Management - Contact Management - Credit Check - Dashboard - Document Management - Dynamic Pricing - Electronic Signature - Expense Tracking - Financial Management - For Hospitality Industry - For Residential - Generative AI - Guest Tracking - Housekeeping Management - Lease Management - Listing Management - Maintenance Management - Marketing Management - Mobile App - Multi-Location - Occupancy Management - Online Payments - Overdue Payments - Owner Portal - Property Database - Reminders - Rent Collection - Rent Tracking - Reporting & Statistics - Reservations Management - Role-Based Permissions - Search/Filter - Service Request Management - Task Management - Tax Management - Tenant Portal - Tenant Screening - Tenant Tracking - Third-Party Integrations - Transaction History - Utility Billing - Vendor Management - Violation Tracking [See all features](https://www.capterra.com/p/146693/PayHOA/#features) ### Recognition Innago is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Property ManagementSoftware (2026)  Best Value Property ManagementSoftware (2025)  Best Value Property ManagementSoftware (2024)  Best Value Property ManagementSoftware (2023)  PayHOA is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value HOASoftware (2024)  ### Deployment & support Innago Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PayHOA Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Innago - By Innago - Located in United States - Founded in 2016 PayHOA - By Pay HOA - Located in United States - Founded in 2008 ## 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