# Compare PayHOA vs DoorLoop 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PayHOA and DoorLoop based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146693-211768/PayHOA-vs-DoorLoop

---

# PayHOA vs DoorLoop Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PayHOADoorLoop2/4 selected

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

[## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

GC

Based on [574 reviews](#user-reviews)

Positive

546

Neutral

20

Negative

8

[## DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [703 reviews](#user-reviews)

Positive

691

Neutral

4

Negative

8

What’s your intended use case?

## Summary

* * *

Features in HOA Software

41 / 43

Best performer

43 / 43

Only DoorLoop

-   AI Copilot
-   Generative AI

User satisfaction

User satisfaction

4.7

User reviews[574](https://www.capterra.com/p/146693/PayHOA/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.7

User satisfaction

4.8

User reviews[703](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$54Other, Per Month

-   Free version
-   Free trial

Price starts from

$69Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike.

Best for

DoorLoop helps property managers and owners automate residential, commercial, affordable housing, and association portfolios. From rent collection, accounting, & maintenance, it’s all in one place.

## User reviews

Pros & cons

GC

Ginger C.

Board Secretary

> "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373)

AC

Alex C.

Manager

> "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

CC

Caryn C.

President, Board of Directors

> "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551)

RH

RaeAnne H.

Community Association Manager HOA Management

> "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

KB

Kevin B.

President

> "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929)

MM

Mitchell M.

Asset Manager

> "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082)

EG

Ebrahim G.

Treasurer

> "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

SC

Sandra C.

CFO

> "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526)

MP

Michael P.

President

> "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

EG

Ebrahim G.

Treasurer

> "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

CK

Catherine K.

Retired

> "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680)

SS

Stacy S.

Resident

> "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

AB

Anisa B.

HOA Board Secretary

> "It integrates all our needs in one place, from payments to communications and records."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375)

DM

Dennis M.

Treasurer

> "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949)

SH

Stuart H.

Treasurer

> "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683)

GG

Greg G.

Retired

> "We currently have no transactions flowing from our bank for the last two weeks and still have no eta."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

HB

Hilary B.

Association Director

> "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

VC

Vincent C.

President

> "Its hard to manage accounting... balance does not true up the way cash accounting would expect..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249)

ST

Steve T.

Treasurer

> "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643)

MC

Mark C.

President

> "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842)

AH

Andrea H.

HOA Board President

> "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455)

JB

Jordan B.

Cost Analyst

> "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

KM

Katie M.

Community Manager

> "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212)

WR

Wayne R.

Treasurer

> "Not having 30-60-90 notices sent out to owners with late charges attached."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324)

JB

Jordan B.

Cost Analyst

> "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going through..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

AA

Annemarie A.

Secretary

> "Some of the billing/invoice procedures cause us some issues."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725)

AC

Alex C.

Manager

> "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "While PayHOA offers strong overall value, there are still some system bugs that can create frustration."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The oh-so-simple design literally allows anyone with even basic computer skills to quickly utilize the system fully with minimal training."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

GB

Gene B.

President

> "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006)

VL

Vencent L.

CEO

> "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

PQ

Paula Q.

Secretary

> "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626)

VL

Vencent L.

CEO

> "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have yet..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

MP

Michael P.

President

> "Some homeowners, due to their age and inexperience, have difficulty entering info."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

SE

Samantha E.

Secretary

> "The new features such as the petition and ballot/voting section are going to come in handy!"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7031859)

GI

Gary I.

Treasurer

> "The only con has been an occassional incompatibilty issue with Firefox when generating consecutive emails. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6834412)

AC

Alex C.

Manager

> "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

VR

Verified Reviewer

HOA Board

> "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073855)

GG

Gary G.

President of HOA

> "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129)

JM

Jaci M.

Board of Directors, Secretary

> "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656)

WP

William P.

Retired

> "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167)

KC

Kendra C.

Treasurer

> "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855)

TS

Tiffany S.

President

> "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263)

DM

Daniel M.

HOA President

> "Great communication platform and covers all key operational processes for us. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443)

JA

Jeanine A.

HOA board president

> "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues,..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546)

VR

Verified Reviewer

HOA BOD President

> "As the President of my neighborhood HOA, the Return on Investment is excellent and we now have tools to run a professional neighborhood HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

TO

Terry O.

Director

> "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684)

AA

Anthony A.

Treasurer

> "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921)

AC

Alex C.

Manager

> "There have been issues with exporting financial statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EB

Eric B.

HOA president

> "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that checked..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207)

BB

Brooke B.

Architect

> "Bank information system is difficult to add if you don’t have online access to your account."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200)

MP

Mark P.

Treasurer

> "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

JS

Julie S.

Administer

> "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802)

CR

Catherine R.

Member

> "It's Good for receiving email blasts from the community management board"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

CR

Catherine R.

Member

> "Probably my biggest problem is unsolicited emails"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

RH

Ryan H.

Treasurer

> "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333)

EM

Emily M.

Homeowner Support and Accounting

> "The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6367248)

LH

Lisa H.

HOA treasurer

> "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505)

KW

Kenneth W.

President

> "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Now, I'm in a rush to find another company that doesn't charge exorbitant onboarding fees so I can get on a more reliable platform."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

MP

Mark P.

Treasurer

> "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local company..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

Bill V.

Treasurer

> "It's a complete solution that allows us to easily manage all of the administration of our HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332)

GA

Guy A.

President

> "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791)

LG

Linda G.

Treasurer

> "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575)

ES

Ethan S.

Owner

> "We had to drive to our property managers office to make monthly payments before, what a nightmare."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788)

GG

Greg G.

Retired

> "Overall I love the features of the software and the fact I can access it from anywhere and from any device."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

IR

Iulia R.

Vice President

> "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269)

AS

AC S.

president

> "PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6729201)

JD

Joanne D.

Treasurer

> "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061)

SS

Stacy S.

Resident

> "The AI aspect for support has been a great asset as well for us on weekends."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

Jamie B.

HOA Board

> "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774)

VR

Verified Reviewer

HOA BOD President

> "The PayHOA team are very responsive and dedicated to resolving any programming issues or mis-connections. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

CB

Carrie B.

HOA President

> "We have a few issues with duplicates that we log vs. import from our bank."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6727866)

JM

James M.

Controller

> "There are many features we like too - texting, email, surveys, tags, violations, and pictures. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717829)

HB

Hilary B.

Association Director

> "Parts of the platform are changed and updated without notifying customers, which negatively affects the user experience."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

[View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/)

JL

Jim L.

Broker Owner

> "I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7107657)

AR

Andrew R.

Owner

> "I was also not informed about the additional fee for a merchant account necessary for rent collection, which was one of the primary reasons I purchased the software. Upon..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553)

MG

Michele G.

Vice President

> "Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7034805)

Eddie B.

Owner

> "Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6864539)

AB

Amy B.

Property Manager Owner

> "As a new property manager since November 2024, managing 35 single-family homes, I’ve found DoorLoop to be incredibly helpful—but what truly stands out is the ability to..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6853009)

DJ

Dean J.

Property Manager

> "The data got lost in translation when I sent my records to doorloop so I had to re-enter everything."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6252475)

RM

Richard M.

Property Management

> "DoorLoop has a great global search. Once we research all the varied functions and understand how to use them, they provide a multitude of various reports that can be easily..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6250813)

BL

Bernardus L.

Software Developer

> "We were considered a "larger" company, so they hand-held us through the onboarding process but I can only imagine how much of a nightmare that will become once dozens of..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6258372)

Eddie B.

Owner

> "What I liked most about DoorLoop is that it allows me to generate a balance sheet per property."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6864539)

SR

Susie R.

CEO

> "It took awhile to get the online payment portion set-up and the starting limits on amount of money allowed to be collected online for rent was too low and took extra work..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6091373)

DH

Dustin H.

Property Manager

> "I tell everyone that asks me about DoorLoop what do I like most...having a solid solution that is backed by great support is rare."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7057598)

TA

Teddy A.

Managing Partner

> "There is nothing that I don't like about Doorloop; maybe quick action button to get me directly to a residents ledger would be a great feature."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6279953)

JL

Jim L.

Broker Owner

> "The AI component is also a helpful add-on for the tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7107657)

SR

Susie R.

CEO

> "My cons would be that the accounting is property related accounting, and if you need to account for monies such as interest and opening bank deposit you have to create a..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6091373)

ML

Marie L.

Partner

> "On the Accounting side, the software delivers everything you need to make informed decisions regarding rentals and property management. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6274814)

ME

Michelle E.

Finance Officer

> "The onboarding team, was non existent, there are constant flaws with their system."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6852751)

AS

Al S.

Owner and Property Manager

> "Interface is user friendly and intuitive, I have a lot of lower income tenants, and they use it and understand it. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7040464)

CA

Carlos A.

Property Manager

> "Sometimes I don't receive a clear answer from the text messages online which delays."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6266910)

AS

Al S.

Owner and Property Manager

> "I have tried several property management softwares, and I have found Doorloop to be the most intuitive and easiest to use. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7040464)

PH

Paul H.

Owner and CEO

> "I do not like how you have to pay for the highest subscription to be able to send and sign online leases and to be able to communicate with tenants through the portal."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6000870)

TF

Tommy F.

Owner

> "Pros are for being able to receive payments online, adding/editing lease(s), sending and receiving notifications from tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6200079)

IH

Isaiah H.

Owner

> "DoorLoop is too new and it’s a bunch of kids running around not knowing or understanding how to operate. And don’t even get me started on their customer service and support"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6339347)

TAA

Tii-Aana A.

Owner

> "The best feature is both the repair request for the tenants which makes for seamless updates and resolutions, as well as the accounting for processing payments from the..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6185002)

JV

James V.

Owner, Rental Property

> "The 3% credit card fee is not agreeable to tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6241349)

RM

Ryan M.

Owner

> "You can be in any state and have legal forms at your disposal which is very useful for smaller firms."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6757808)

IH

Isaiah H.

Owner

> "In the matter of two weeks I worked with them they had two reps quit which provided confusion to me as a customer."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6339347)

PA

Paul A.

President

> "It makes it easier for us to track charges and payments, as well as giving us access to a professional-looking statement for our tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6023028)

SL

Sarah L.

Head Property Manager

> "Do verify all of the lease information entered by DoorLoop for you in the initial set up as I found a few tenants were missing information or listed as being charged the..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5025607)

JC

James C.

Property Manager

> "DoorLoop makes it fast and simple for tenants, managers, and owners alike to pay and receive rent, make repair requests, and track financial data."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5035511)

AR

Andrew R.

Owner

> "The onboarding process was cumbersome and required multiple attempts, eventually leading me to handle it myself."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553)

JS

Jacob S.

Co-Founder

> "Additionally, its customizable workflows and task management features adapt to various project requirements, ensuring flexibility and scalability."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6168042)

AR

Alison R.

Owner

> "The rental application feature is a bit clunky to use, and I wish there were a way to split the cost of the TransUnion credit report fee between the applicant and our..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6075510)

LZ

Lana Z.

Company Owner

> "I love that I can customize my overview and put my most important windows there, also all my information is in one place and can be found anytime."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5064553)

AW

Aleya W.

Owner

> "They don't have a system for being able to account for the changing loan payment of principle vs interest paid in the lump sum."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5057539)

JR

Jose R.

Property Manager

> "The thing I like most about DoorLoop is the ability to track reports, I can come here monthly and it takes me less than a minute to find what I need"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6115001)

MD

Meika D.

COO

> "Quickbooks is more sophisticated and feature rich on the accounting side so I cannot replace it, which costs me more $ and requires some double entry."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6200832)

Kristen W.

President

> "I almost don't want to tell others, because once my competitors see that Appfolio, Yardi, or other platforms don't really offer what you need. And not having to use..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6251177)

EK

Eli K.

Property manager

> "After purchasing their plan, I found it impossible to get help from their customer support team."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6636460)

EL

Elizabeth L.

Secretary

> "It made management so much easier to have everything (leasing, background checks, accounting, maintenance) all in one place. And the price was very reasonable compared to..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6188635)

LZ

Lana Z.

Company Owner

> "Payment processing takes long time so sometimes it's up to 10 days between tenant payment and money being processed to my account."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5064553)

AL

Andrea L.

Records keeper

> "The program is easy for a Novice to follow but, when you run into a road block, the Chat is not too chatty, which I'm pleased with and does not prevent you from..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6280558)

KS

Katya S.

Property Manager

> "Not important, but annoying, like when you print the numbers on the right are cut off despite printer has "fit in" setting on. And when "print to PDF", it does the same."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6165269)

LS

Lyndsey S.

Owner/Property Manager

> "One of the most important things for our company was to have a tenant and owner portal and DoorLoop offered the best opinions for this feature."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4739239)

GB

George B.

owner

> "I don't like paying to pay bills, hence I don't use it."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6246649)

ND

Nico D.

CEO

> "Doorloop is the ideal platform for landlords, both commercial and residential, due to its team's exceptional helpfulness and its design tailored specifically to meet the..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4830373)

JR

Jeff R.

Property Manager

> "I was disappointed to learn that when a tenant pays with the ePay option, it takes 9 days for the money to hit the deposit account."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5070110)

TR

Thomas R.

President

> "User friendly, especially the ability to make and delete entries prior to them being reconciled."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6288400)

SM

Spencer M.

Managing Member

> "I was sad that there are no graphs or charts to show expense trends, NOI trends, revenue trends, etc. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6150757)

JS

Jacob S.

Co-Founder

> "centralized dashboard provides real-time insights into project progress and resource allocation, facilitating informed decision-making."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6168042)

MG

Mitch G.

Owner

> "I did not like the intial setup fees, I also didn't like the fact I can't do one-off charges for renting out conference rooms etc. but they do not market that they do..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6152298)

CM

Carolyn M.

Owner

> "It is a user friendly for people who need a software to help hold all real estate documents and be able to allow tenants to pay their rent through. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4854235)

MA

Menashe A.

Manager

> "Sometimes the tenants or property managers forgot to link the property or unit on the tasks, so it can be hard to find after some days."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6011884)

KF

Kathleen F.

President

> "I feel like I'm getting an extremely useful tool on one hand with the added training of how accounting really works simultaneously on the other hand. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6255663)

ZC

Zac C.

Property Manager

> "Most of the Cons I've had so far have been user error that the support team was able to help me navigate or that they didn't use unit based accounting but that feature was..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6123225)

KC

Kelly C.

El Presidente

> "my favorite feature is e-signature capabilities."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6243328)

AS

Alison S.

Office and LIHTC compliance manager

> "So some of the ways to get to specific features I use the most are not quickly accessible and I have to access them in a roundabout way instead of directly."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6144287)

VR

Verified Reviewer

CEO

> "The customer service is SO quick. And I've got 3 Owners with logins, for their OWN portfolios, and they are impressed as well. If you've got 10 or more properties, even..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6160997)

GB

Gard B.

Owner

> "The accounting has been a little difficult in my situation and we have opted to not use it because of the nature of our other projects and bookkeeping needs."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5024653)

JA

John A.

Owner

> "I enjoy the integrations that DoorLoop provide both tenant and property manager."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6290929)

JM

James M.

Property Manager

> "I had some problems with the General Ledger report when a new version was created, but the staff had it taken care of by my next reporting period."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6110014)

CL

Cheryl L.

Administrator

> "I use the chat feature most and I get a timely response and patient and thorough help for my questions...also their knowledge base is so easy to understand with video as..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4784538)

RA

Rachel A.

Owner manager

> "Haven’t run into anything I don’t like…except not being able to brand my different accounts differently with a logo image when I pull reports"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4841683)

MM

Mitchell M.

General Manager

> "The platform evolves with the changing needs of the property management industry, ensuring that users have access to the latest features and technologies."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6103579)

CC

Cheryl C.

Landlord - Property Manager

> "Need to stagger the price out some more because if you go over the limit by even 2 or 3 it can costs a whole lot more per year."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6172255)

CP

Cassandra P.

Assistant

> "Has saved time and money on doing taxes at the end of the year due to the excellent reports generated."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6267718)

JF

Joe F.

Managing Partner

> "The current offering costs twice as much which means our residents would be paying more for application and screening fees."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5042418)

AR

Andrew R.

Owner

> "Based on my experience, I recommend seeking alternative property management solutions that provide better value and customer support."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553)

DM

David M.

Manager

> "We spent lots of time filling out a spreadsheet but the initial setup done by DL was incomplete and had many discrepancies. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5094602)

KK

Karson K.

CEO

> "DoorLoop makes it easy for our tenants to pay rent, access statements, make work requests, and engage in mass communications."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5082599)

JF

Joe F.

Managing Partner

> "The DoorLoop's partnership doesn't allow us to take advantage of the revenue stream we could otherwise have with some others."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5042418)

RD

Rebecca D.

Bookkeeper

> "I love having access to online help that quickly responds when I have questions."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6274089)

DM

Dustin M.

Property Management

> "Accounting is very confusing to understand the structure of it."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6267566)

CC

Christopher C.

Owner

> "I also appreciate the customer service and their willingness to accept feedback, and their quick issue resolution."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6247897)

GB

George B.

owner

> "I call that stupid user mistakes, but DL will let you make them."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6246649)

GO

George O.

President

> "Comprehensive accounting and easy tenant management (rent collection, communication and maintenance issues entry/tracking)Great and responsive customer service! If not for..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5093909)

SL

Sarah L.

Head Property Manager

> "Some customer service reps do not read your questions thoroughly and will send you help suggestions that you have stated to them you already tried."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5025607)

Oluwaseun D.

Engr

> "Good landing page design and delivery and , marketing strategies"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6393276)

NS

Neel S.

Owner

> "Set up process has not been as easy as initial told."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6331062)

AB

Ashley B.

owner

> "The people have been helpful and the transition was pretty easy."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7034784)

Joey M.

Admin

> "Billing practices and not being able to cancel your account with a button."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6158559)

[View Reviews](https://www.capterra.com/p/211768/DoorLoop/reviews/)

## User interface

4.66 (574)

4.84 (703)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

PayHOA

41/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/146693/PayHOA/#features)

DoorLoop

Top features

43/43

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Bank Reconciliation
-   Billing & Invoicing
-   Calendar Management
-   Committee Management
-   Contact Management
-   Customizable Branding
-   Customizable Templates
-   Document Management
-   Electronic Payments
-   Event Management
-   Expense Tracking
-   Fee Collection
-   File Management
-   General Ledger
-   Generative AI
-   HOA Violation Enforcement
-   Inspection Management
-   Maintenance Scheduling
-   Member Communication
-   Member Database
-   Payment Processing
-   Portfolio Management
-   Property Database
-   Real-Time Notifications
-   Recurring/Subscription Billing
-   Reminders
-   Reporting/Analytics
-   Self Service Portal
-   SMS Messaging
-   Task Management
-   Third-Party Integrations
-   Transaction History
-   Vendor Management
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/211768/DoorLoop/#features)

### Recognition

No recognitions have been awarded to PayHOA

No recognitions have been awarded to DoorLoop

### Deployment & support

PayHOA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

DoorLoop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PayHOA

-   By Pay HOA
-   Located in United States
-   Founded in 2008

DoorLoop

-   By DoorLoop
-   Located in United States
-   Founded in 2019

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$49/month

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/146693-237509/PayHOA-vs-Easy-HOA)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (499)](https://www.capterra.com/p/166893/Innago/reviews/)

$69/month

Price

$0

4.7

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/166893-211768/Innago-vs-DoorLoop)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

$54/month

Price

$62/month

4.6

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/47428-146693/Buildium-Property-Management-Software-vs-PayHOA)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.84 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

vs

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

$69/month

Price

$15/month

4.7

Features

4.1

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/133029-211768/TenantCloud-vs-DoorLoop)