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Freight Brokers, 3PLs, 3rd Party Logistics, and Medium to Enterprise companies that are looking for workflow automation within a cloud-based TMS that shows all integrations on a single page.
Any business that ships more than 50 packages a day. B2B and DTC E-commerce businesses or manufacturing / wholesale companies which have a high volume of parcel shipments.
The LTL functionality is fantastic and our LTL customers seem to like it. I also like the reporting features.
The tracking system not working properly has been a big miss for us.
We like the ability to duplicate order quickly and to have our favorite shipments saves for future use. We like how easy it is to add access Orioles and input cost and billing.
At what point does that stop and TIA or AKKR do the right thing. I don't know that I'm going to be as willing to eat the loss on these FedEx ones.
There is a lot of great aspects to this system. The back office is very robust and full of information, some of our customers really feel it is one of the best TMS platforms out there.
It could be useful if more tools for FTL are developed and also a feature where you can make a complaint regarding a bad carrier.
I am happy with the software and customer service. M excited to see what new advances you have in store to help streamline even better and faster.
I have only been working with this program for a week know. It would be unfair for me to comment on this as of yet.
It helps with cost reduction and simplification of shipping operations and it has a good Integration with various platforms for a seamless experience.
For whatever reason, RG attempts to seek reimbursement from UPS for packages that were actually delivered on time. We receive lots of false-positive emails from UPS saying the claim was denied.
This software does everything for me and they help me save money for the company without me having to monitor the dashboard.
Sometimes the color scheme is a little difficult to adjust to.
Good - easy to use, competitive fees, analytics setup for accounts with one carrier account number.
The on-boarding process was a little confusing at first, but once we got it worked out it was smooth sailing from there.
I loved how easy Refund Geeks was to set up. I was able to get refunds from a few order that I wouldn't have noticed before.
We used a competitor's product for several years before Refund Geeks.
Tai TMS
Top FeaturesShipScience Platform
Tai TMS
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ShipScience Platform
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