# Compare ShipWise vs ShipMonk 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ShipWise and ShipMonk based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/146762-153768/DesktopShipper-vs-ShipMonk --- # ShipWise vs ShipMonk Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShipWiseShipMonk2/4 selected [ShipWise](https://www.capterra.com/p/146762/DesktopShipper/)[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) [## ShipWise](https://www.capterra.com/p/146762/DesktopShipper/)[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment MN MN Based on [108 reviews](#user-reviews) Positive 104 Neutral 2 Negative 2 [## ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [139 reviews](#user-reviews) Positive 104 Neutral 9 Negative 26 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,212 reviews from shipping software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit Not enough reviews Feature ratings Shipping Labels 4.9 Parcel Shipping 4.6 Label Printing 4.8 Shipment Price Calculation 4.6 Package Tracking 5.0 80%Fit Not enough reviews Feature ratings Shipping Labels 5.0 Parcel Shipping 3.4 Label Printing 4.5 Shipment Price Calculation 4.2 Package Tracking 5.0 User satisfaction User satisfaction 4.7 User reviews[108](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.1 User reviews[139](https://www.capterra.com/p/153768/ShipMonk/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 3.9 Customer support 4.1 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for ShipWise serves businesses of all sizes in e-commerce and 3PL industries, optimizing shipping processes and ensuring success. Best for ShipMonk works with clients of all sizes across all verticals. Our 3PL services include: Ecommerce Fulfillment, Warehousing, B2B / Retail Compliance, FBA prep, Marketplace Fulfillment, Section 321 ## User reviews Pros & cons MN Matt N. Accounting > "The ability to run reports is also super helpful to our company as it helps with providing..." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7074373) DA DeeAnn A. Shipping and Returns Specialist > "The program doesn't alert me to orders with issues right away." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7051042) MN Matt N. Accounting > "Every time I have an issue that I need assistance with, the chat option is super helpful..." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7074373) JT John T. Director of Operations > "We never have to worry about it making errors or going down." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7056318) TW Tina W. Administrator > "They walk me through API updates using visual displays and written directions which I find..." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7114831) RL Ronald L. Owner > "Address data is stripped too soon. " [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___6478584) SS Sara S. Business Development Pharmaceutical and Healthcare > "ShipWise provides a reliable software that allows us to have better control over our entire..." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___6587753) RL Ronald L. Owner > "can't setup workstations on my own. " [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___6478584) KW Kristian W. shipping manager > "Usually there are no issues and if so, one of the two shipping options usually helps." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7079098) GK Grant K. Owner > "Can be hard to setup, integration takes time." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___6478496) VR Verified Reviewer Supervisor > "The user interface is clean and order management flows are intuitive once you get past the..." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___6863531) KD Kristal D. RA Advisor/Receiving > "I cant re-print a label if I mess up, at least I don't easily see how to do one." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___3862573) JT John T. Director of Operations > "The DSX app is a great option for pick and pack shipping." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7056318) SN Sanjay N. Lead NOC Engineer > "Sometimes there is a problem in getting technical support." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___3862502) ST Steven T. COO > "The ability to rate shop across all shipping providers is the biggest strength of this..." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___6485025) TC Tim C. web manager > "Very bad search capability. " [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___3843022) GH Greg H. Manager > "Over all it is a sold product with very few issues and almost no down time." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7070989) VR Verified Reviewer President/CEO > "Support instructs you to submit a feature request because the software is lacking basic..." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#GetApp___2964456) KK Krishanth K. Logistics manager > "It comes with a very good support team that is always available when an issue rises." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7071012) SN Sanjay N. Lead NOC Engineer > "Weekend support is not easy to get if there is any issue." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___3862502) WB William B. Shipping Manager > "The integration team understands our needs and the software works perfectly with our order..." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___6593068) VR Verified Reviewer President/CEO > "This adds extra mouse clicks and inefficiency." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#GetApp___2964456) RF Reginald F. Ebook > "The speed and quality of their support have truly stood out." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7070983) VR Verified Reviewer President/CEO > "You can't do anything yourself because the software is so convoluted." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#GetApp___2964456) JK Jackie K. Shipping Manager > "It has made it incredibly easy for us to manage our shipments and orders to ensure they are..." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___6478793) AM Adam M. IT Manager > "Some of our shippers do not like that orders are only loaded into DSK every 15 minutes, but..." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___2287470) CM Chris M. Logistics Manager > "I like using it as it makes a lot of what I do on a daily basis very easy." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7061458) MS Michael S. CEO > "It’s overly complicated, unintuitive, and did I say complicated." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___3029499) ML Mary L. Operations Manager > "Very timely on response and very helpful in resolving issues. " [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7063087) VR Verified Reviewer President/CEO > "So many unnecessary steps and mouse clicks to ship." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#GetApp___2964456) VR Verified Reviewer Supervisor > "Perfect for businesses serious about optimizing their shipping and shipments process." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___6863531) VR Verified Reviewer President/CEO > "Support is pretty useless." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#GetApp___2964456) GF Gretchen F. Office Manager > "We sell on multiple marketplaces and everything seems to work seamlessly." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#Capterra___7043239) VR Verified Reviewer President/CEO > "Errors are abundant." [See full review](https://www.capterra.com/p/146762/DesktopShipper/#GetApp___2964456) [View Reviews](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Jackie S. Self-Employed > "What i really like about ShipMonk is that it has great security features to keep you safe, shipping is really fast and there are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6869251) AG Amitavo G. Owner > "It looks like we'll need to take them to small claims court to retrieve our money. If you must deal with ShipMonk, I strongly..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) AR Andrea R. Co-Founder > "I was a bit daunted by the process, but having him walk me through it, at times, step-by-step, and at all hours of the day, made..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) LD Luke D. CEO > "They are sloppy and do not take care in packing boxes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) EB Emmanuel B. Owner > "Shipping service is great, they ship through all major carriers and their backend software is easy to use, they update and improve it..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) MT Michelle T. Co-Owner > "Very costly and once they have your products, lose them, then find them, and wait until you are done with it all and insist on them..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) EB Emmanuel B. Owner > "We've been with ShipMonk for 4+ years, we've seen them grow to multiple warehouses across the country and world." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) LD Luke D. CEO > "There are regular billing errors." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) EB Emmanuel B. Owner > "They have saved my business money and time, and have streamlined our shipping." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6684633) LD Luke D. CEO > "The sad truth is they just do not care to do a good job, and its clear that they do not feel like change is possible." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) WM Will M. COO > "ShipMonk is quick to respond to emails, quick to fix issues and quick to help you understand any charges." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6520920) LD Luke D. CEO > "The data in their dashboard is always wrong." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6488136) JC Jim C. Corporate Fulfillment & Logistics Manager > "is attentive, proactive, has excellent communication and organizational skills, and works her tail off to come up with creative..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___5074687) AG Amitavo G. Owner > "They were unable to fix basic problems, or take care simple issues in a timely manner. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) AC Ana C. Customer Service > "Their ability to provide clear and concise instructions while being readily available for assistance was truly noteworthy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4954747) KM Katie M. Owner > "The integration with Cratejoy is not seamless and and there is still no way at this point to automatically send shipping..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) DL David L. President > "All of this has been crucial for us in reducing shipping times and import costs this year." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) AG Amitavo G. Owner > "Worse, they charged us for an additional month of their minimum picking fee. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) CG Chelsea G. Owner > "Every time I ship my products, \[sensitive content hidden\] goes above and beyond to ensure a smooth and efficient process." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6258533) KM Katie M. Owner > "There was a lack of Transparency that this was going to be the case, my company is imploding, not Growing, I have not received the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) KR Kyle R. founder > "I found it rather easy to use, the help is always there should you need it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6679732) MT Michelle T. Co-Owner > "Losing many of our SKU's, which cost us over a thousand dollars and repeat business!!!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6269734) DL David L. President > "We've had a few support tickets in to them since, and the "Happiness Engineers" have been fairly quick and professional." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4937923) AG Amitavo G. Owner > "The poor warehouse staff had to struggle to get the inventory ready. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) BL Brian L. Founder / CEO > "He also helped us out EVERY step of the way with onboarding, answering all of our questions and personally navigating us through the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) KM Katya M. Inventory Coordinator > "Another thing is that one is not able to filter out the sales per SKU and inventory value per warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3634842) DV Dave V. Vice President > "Her exceptional support and hard work have been invaluable to our team at 4ocean." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6292675) LA Ludovic A. Founder > "WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) TCA T.C A. Founder > "This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2894012) YC Yoshi C. Creative Director > "Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) SYK Sang Yoon K. Supply Manager > "Everyone is so nice and yet so professional, I couldn't ask for a better team to help me out." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4868909) AG Amitavo G. Owner > "So far, there's no indication that they'll return our money. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) BL Brian L. Founder / CEO > "Interface is nice, alot cleaner than Amazon FBA but their instructional guides are less detailed." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) JD Jacob D. Co-Founder > "It Took us over a week to get this issue into the hands of someone who can stop the shipments, until we figure out how to fix it." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) BL Brian L. Founder / CEO > "Trust is earned over time. And due to \[SENSITIVE CONTENT\] and Shipmonk's stellar support, this is the main reason why I choose to..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3907903) KM Katie M. Owner > "I have angry subscribers and my boxes have missed both the June and July ship dates." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) CH Chloe H. Operations Manager > "Overall, this positive experience solidifies them as a trusted and exceptional logistics partner." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4804384) AG Amitavo G. Owner > "The process of leaving ShipMonk was mind-blowingly awful." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___6274459) LB Lauren B. CMO + Co-Founder > "You can easily access all product information, shipping cost, weight and tracking information in minutes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2902117) LA Ludovic A. Founder > "it was so poor packed that everything was damaged and we were finned for wrong customs declarations." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) AR Andrea R. Co-Founder > "Our onboarding rep, \[sensitive content hidden\], went above and beyond for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4881370) RA Roberto A. Managing Director > "Most of the time they don't even understand what's the issue because they have zero experience and you waste your time with them." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) AT Augusto T. CFO > "SENSITIVE CONTENT\] has really helped in order to navigate Shipmonk since he took care of our Customer Service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3662156) KM Katie M. Owner > "This is not workable for my nonprofit. If I had known any of this, I would have stayed far away from Shipmonk." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) YC Yoshi C. Creative Director > "Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) JD Jason D. Founder > "I chose them as they had a program for shipping overseas but they did not mention this was an add on from another company that cost..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) RA Roberto A. Managing Director > "To me these guys are just good with their fancy marketing and have got good sales folks." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4266721) AV Andre V. Head of Design and Operations > "Right now we are just disapointed as all is going down the drain" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4292737) JCW Jason CR W. Owner > "Their staff/team is very helpful gave a lot of tips in regards to marketing and expanding in different areas of your business needs." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2987344) JD Jason D. Founder > "They have not been able to put my product in correct packaging for any period of time." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) SL Shazi L. Senior Operations Manager > "Very easy to use, super intuitive UI, great color use and layout, especially appreciate the at-risk feature for tracking packages..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) YC Yoshi C. Creative Director > "It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3315053) LA Ludovic A. Founder > "Easy integration, but nothing else Good storage" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4347272) Nicole D. CEO > "We would not have signed up with Shipmonk had we known boxes were a requirement (incredibly inefficient for us)." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) AR Adrian R. Supply Chain & Logistics Manager > "I also like being able to review the month's activities at a glance on the dashboard page." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) Nicole D. CEO > "Bugs in the software delayed shipments for days with no notice." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) RM Raul M. Marketing Operations Associate > "The experience with Shipmonk and our account manager Joraina allow us to provide great customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2925082) JD Jacob D. Co-Founder > "Stay away from this company at all cost!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___4496442) KM Katie M. Owner > "the only good part of the experience was the friendliness of the happiness engineer." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3642271) SH Suzan H. CEO > "To top it off, they're charging for their mistakes and for them to correct the mistake." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) JF Jaisen F. co-founder > "We've been working with ShipMonk for the past 3 months and have had a great experience from the sales process through the onboarding..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892790) SH Suzan H. CEO > "They have a lot of hidden fees and charge you for their mistakes." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3478394) GH Grant H. Co-Founder > "Shipmonk is incredibly responsive and helped us navigate some issues we had with our SKUs. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) JD Jason D. Founder > "Their warehouse is inefficient and incompetent." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) Jack A. Co-CEO > "The team is great and it updates really quickly." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3627563) Nicole D. CEO > "Major issues with the warehouse." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) AW Adam W. Owner > "Everything is easy and automated when it comes to the set up and fulfillment via Shopify." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3173701) HW Hans W. Owner > "WAY WAY WAY more expensive than you will expect." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) JD Jason D. Founder > "I did like their dashboard, though it was not customizable. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3223241) MD Michael D. Co-Founder > "There are so many better options out there and the biggest regret ever is that I used ShipMonk for the past 18 months. When it came..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) MA Mike A. CEO > "We came to them for their pricing and stayed because of their customer service." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2904697) MD Michael D. Co-Founder > "They are charging you as much as possible to just provide more profits for them, truly not caring for these small businesses they are..." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2757649) AR Adrian R. Supply Chain & Logistics Manager > "They always push for the best outcome in any scenario, which goes a long way for us." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2912923) FS Fanda S. Head of Sales > "Lack of reporting tools, not really many options to export some data." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2179088) GH Grant H. Co-Founder > "The onboarding was a breeze and would rate their customer services a 10/10." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2892980) AL Alex L. President > "We have products that was "lost" and magically reappeared; we have order lost and never found. " [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2664156) KT Kelsi T. Merchandise Development Manager > "The customer service is what makes Shipmonk stand out though!" [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2913323) Nicole D. CEO > "god knows what else other fees they invented." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3330975) SL Shazi L. Senior Operations Manager > "They are open to emails, calls, and are very thorough in their communication." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___2945740) HW Hans W. Owner > "Extremely expensive and terrible customer support." [See full review](https://www.capterra.com/p/153768/ShipMonk/#Capterra___3483778) [View Reviews](https://www.capterra.com/p/153768/ShipMonk/reviews/) ## User interface 4.71 (108) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/) 4.06 (139) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important AI Copilot 120 Important ShipWise 36/47 - Accounting - Activity Dashboard - AI Copilot - Air Shipping - Alerts/Notifications - API - Barcode/Ticket Scanning - Bills of Lading - Claims Management - Container Shipping - Customer Database - Customizable Branding - Data Import/Export - Delivery Tracking - Discount Management - eCommerce Management - EDI - Freight Shipping - Generative AI - Ground Shipping - Import/Export Management - Inventory Management - Invoice Management - Label Printing - Multi-Location - Ocean Shipping - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Process/Workflow Automation - Purchase Order Management - Quotes/Estimates - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Shipping Services Integration - Status Tracking - Supplier Management - Third-Party Integrations - Transportation Management - Warehouse Management [See all features](https://www.capterra.com/p/146762/DesktopShipper/#features) ShipMonk Top features 40/47 - Accounting - Activity Dashboard - AI Copilot - Air Shipping - Alerts/Notifications - API - Barcode/Ticket Scanning - Bills of Lading - Claims Management - Container Shipping - Customer Database - Customizable Branding - Data Import/Export - Delivery Tracking - Discount Management - eCommerce Management - EDI - Freight Shipping - Generative AI - Ground Shipping - Import/Export Management - Inventory Management - Invoice Management - Label Printing - Multi-Location - Ocean Shipping - Order Management - Order Tracking - Package Tracking - Parcel Shipping - Process/Workflow Automation - Purchase Order Management - Quotes/Estimates - Real-Time Updates - Reporting/Analytics - Returns Management - Search/Filter - Shipment Price Calculation - Shipment Tracking - Shipping Labels - Shipping Management - Shipping Services Integration - Status Tracking - Supplier Management - Third-Party Integrations - Transportation Management - Warehouse Management [See all features](https://www.capterra.com/p/153768/ShipMonk/#features) ### Recognition ShipWise is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Order ManagementSoftware (2024)  No recognitions have been awarded to ShipMonk ### Deployment & support ShipWise Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ShipMonk Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ShipWise - By ShipWise - Located in United States - Founded in 2004 ShipMonk - By ShipMonk - Located in United States - Founded in 2014 ## Popular Comparisons [ShipWise](https://www.capterra.com/p/146762/DesktopShipper/)[4.71 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.35 (278)](https://www.capterra.com/p/170399/Easyship/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.1 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/146762-170399/DesktopShipper-vs-Easyship) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[4.20 (1,116)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/123794-153768/Fishbowl-vs-ShipMonk) [ShipWise](https://www.capterra.com/p/146762/DesktopShipper/)[4.71 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) vs [ShipTime](https://www.capterra.com/p/198849/ShipTime/)[4.59 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146762-198849/DesktopShipper-vs-ShipTime) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/) Contact vendor for pricing Price $14.99/month 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/153768-155621/ShipMonk-vs-ShipStation) [ShipWise](https://www.capterra.com/p/146762/DesktopShipper/)[4.71 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) vs [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)[4.90 (1,005)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.8 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/146762-172133/DesktopShipper-vs-Pirate-Ship) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Easyship](https://www.capterra.com/p/170399/Easyship/)[4.35 (278)](https://www.capterra.com/p/170399/Easyship/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.1 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/153768-170399/ShipMonk-vs-Easyship) [ShipWise](https://www.capterra.com/p/146762/DesktopShipper/)[4.71 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) vs [ShipStation](https://www.capterra.com/p/155621/ShipStation/)[4.57 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/) Contact vendor for pricing Price $14.99/month 4.6 Features 4.4 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/146762-155621/DesktopShipper-vs-ShipStation) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.2 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135757-153768/NetSuite-vs-ShipMonk) [ShipWise](https://www.capterra.com/p/146762/DesktopShipper/)[4.71 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) vs [Freightview](https://www.capterra.com/p/136895/Freightview/)[4.66 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Contact vendor for pricing Price $149/month 4.6 Features 4.5 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/136895-146762/Freightview-vs-DesktopShipper) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[4.36 (919)](https://www.capterra.com/p/90069/Stamps-com/reviews/) Contact vendor for pricing Price $19.99/month 4.1 Features 4.3 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/90069-153768/Stamps-com-vs-ShipMonk) [ShipWise](https://www.capterra.com/p/146762/DesktopShipper/)[4.71 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) vs [Shippo](https://www.capterra.com/p/146146/Shippo/)[4.82 (826)](https://www.capterra.com/p/146146/Shippo/reviews/) Contact vendor for pricing Price $0 4.6 Features 4.7 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146146-146762/Shippo-vs-DesktopShipper) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)[4.06 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/) vs [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[4.33 (734)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Contact vendor for pricing Price $349/month 4.1 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/133038-153768/Cin7-Core-vs-ShipMonk)