# Lime Talk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lime Talk Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/compare/146804-153636-170756/Close-vs-Copper-vs-HubSpot-Sales-Hub

---

# 

 Lime Talk Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Lime Talk

## What is Lime Talk?

Put Lime Talk online chat on your website or e-shop and give every customer a chance to get in touch with you and receive a reply in a matter of seconds. Lime Talk provides a real time overview of your website visitors along with useful information such as geographical location of every visitor, which product they are currently browsing, and other details. Lime Talk is mobile optimized and fully customizable: you can choose any color and any text.

## What is Lime Talk used for?

[Live Chat](https://www.capterra.com/live-chat-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$4.2

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Lime Talk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.limetalk.com/en/&name=Lime Talk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lime Talk

4.8 (19)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$4.2

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (19)

Ease Of Use

4.6 (16,292)

Value For Money

4.9 (17)

Value For Money

4.5 (11,361)

Customer Service

4.8 (17)

Customer Service

4.4 (10,582)

## Lime Talk alternatives

[4.6 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/153636/Lime-Talk/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Branding

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Mobile Access

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Offline Form

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Form to collect visitor contact information when live chat isn't available

Proactive Chat

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Copy on the page or chat window encouraging the user to engage with the chat option

Real-time Consumer-facing Chat

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with consumers

Reporting/Analytics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Lime Talk 11 features

Shortcuts for inputting frequently used messages

Add customized logos and colors to align with company branding

Geographic location of visitors determines behavior of the software

Access software remotely via mobile devices

Form to collect visitor contact information when live chat isn't available

Copy on the page or chat window encouraging the user to engage with the chat option

Engage in direct, instant messaging with consumers

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Transfer queries and organize messages between agents

Get Advice

We can help you find the software with the features you need.

Features

4.6 (19)

4.6

Based on 19 reviews

## Pricing

Value for money

4.9 (17)

Free Trial

Basic

$4.20

Flat Rate,Per Month

Value for money

4.9 (17)

4.9

Based on 17 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (17)

4.8

Based on 17 reviews

## User reviews

Overall rating

4.8

Based on 19 reviews

Filter by rating

5(15)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Federico L.

Graphic Designer

Graphic Design

### "Professionale "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 15, 2023

Contento e soddisfatto.

Pros

Ben organizzata e facile da usare che ti consente di comunicare istantaneamente con i tuoi clienti.

Cons

Niente da ridire, molto soddisfatto del servizio.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Software Developer

Computer Software

### "Simple yet useful tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 24, 2020

Pros

Lime has very intuitive and user friendly design, very easy to use which helps to have quick communication with the user and provide good support. Integrates well.

Cons

Customization is not very easy, also sometimes we had drop outs, but overall the tool satisfied all possible needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Andrey R.

Marketing Business Development Manager

Marketing and Advertising

### "Great alternative of the famous livechats"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2019

We ask every questions of our clients and show them that we are live

Pros

One of the most valued features of Livetalk is that I can see in real time when a visitor visit my website and on what page is he/she right now. I'm happy with that I can set my own rules, which Lime Talk will use to automatically to trigger a message from me.

Cons

I'm happy with it but it wouldbe great if there is a dedicated mobile application especially for LimeTalk

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sunil K.

Deputy Manager

Marketing and Advertising

### "Lime Talk Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 26, 2019

Pros

Have integrated this in our website and found it very useful.

Cons

No cons found so far using this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jackie H.

Director

Education Management

### "Great Tool for Websites!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2019

Pros

Makes it super super easy to chat with the people visiting on your site.

Cons

Not really anything. It serves its purpose.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Michael R.

Owner

Photography

### "AWESOME!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2018

Love my experience with this company. So far so good!

Pros

This product is amazing! Easy set up on the website and easy to keep the conversation going with customers

Cons

It is alot to get to know at first, but it is easy to use after. So i do not really have any cons yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tomas P.

Client Care Manager

Education Management

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 11, 2018

Pros

Easy to use. Fast responce from customer support.

Cons

Some dashbords with numbers of chats per day would be great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GK

Gunita K.

Owner

Business Supplies and Equipment

### "It is easy to use, good design"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 12, 2018

Pros

That I can see location to person who ir online to my web site. But in history I can't see where come persont who was on my sit. I see location area just when they are online.

Cons

It is very basic aplication, it would be grate that it would be possible to choose more variantions of design.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Marketa F.

### "Good Job! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 16, 2017

This product helps us a lot improve our communication especially with potential new students. Its administration is intuitive. It generally works great and we would definitely recommend it. Thank You!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AK

Alena K.

### "Handy tool for quick customer support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 14, 2016

This tool helps us to communicate with our hotel guests and provide them better customer support. Our customers usually need quick answer which we can provide them with help of chat faster than through e-mail. And Lime Talk chat can handle this.

Pros

Offline messages helps us to reach our customers even when we are not online.

Cons

I have to set offline status manually when I leave my office.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/153636/Lime-Talk/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)