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Tango vs LoyaltyPlus: Which is a better fit?

Updated on December 8th, 2024
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Summary
Key features rated by users
Features selected based on 915 reviews from Customer Engagement users.
% Fit
Missing features
Feature ratings
Content Management
NA
CRM
4.5
Engagement Tracking
4.7
Activity Tracking
4.7
Customer Database
NA
% Fit
Missing features
Feature ratings
Content Management
NA
CRM
--
Engagement Tracking
NA
Activity Tracking
NA
Customer Database
NA
User satisfaction
4.8
User reviews497
Ease of use
4.7
Functionality
4.7
Value for money
4.8
Customer support
4.6
4.0
User reviews10
Ease of use
4.3
Functionality
4.1
Value for money
4.4
Customer support
4.4
Price starts from
--
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

We make it simple for anyone to send rewards and incentives on-demand, in bulk, or automatically via API integration. We support small programs to the largest, scaled programs with reliable products.

End to end solution for airline, retail and leisure businesses. Complete solution and application interface for end users and loyalty program owners.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
Jessie P
Digital Content Marketing
5.0

Jessie: Hi everyone. My name is Jessie and I am a digital content marketing for a small-size software company and I give Tango a five out of five review. So Tango Card came into my company because we built a... Actually myself, I built a employee appreciation program and we needed a way to be able to provide gift cards for our customers. I mean, for our employees. We didn't want to have to do a manual process, so we needed something to automate and provide a flexibility of options so people wouldn't be limited to a particular type of a recognition. So Tango came in and was able to provide a pretty straightforward solution without any out-of-pocket expense for us to be able to fund an account and provide automated links to have the individual employees be able to select which incentive they would like to receive. What I like most about Tango Card is it's very flexible and very simple to use. It was a write in the blank solution and it's a seamless interface with simple to click instructions. And once you have funds installed, you can go ahead and automatically start distributing them and scheduling them ahead of time so you don't have to do it on the moment. You can go ahead and schedule things ahead of time for you to be able to have your months planned out. So it's just a seamless integration and write in the blank solution without any difficulty having to configure and set things up. Well, I don't know if something that I would change, but something I'm looking forward to the most is the expandability to currency converters. So because this tool can be used... What do you call... Outside the US, and as it's slowly expanding to be able to convert currencies to other countries, I'd like to be able to see that option roll out sooner, just because, as we're working with various customers and even employees, that ability to be able to give somebody in another country this option, to be able to incentivize them, is very cool because we don't have to worry about the currency exchange. Everything is just done on the backend through Tango.

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Tango

Top Features
12/40
  • Access Controls/Permissions
  • Alerts/Notifications
  • Campaign Management
  • Churn Management
  • Communication Management
  • Content Creation
  • Content Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Portal
  • Customer Segmentation
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Real-Time Analytics
  • Real-Time Data
  • Reporting/Analytics
  • Sentiment Analysis
  • Social Media Integration
  • Tagging
  • Third-Party Integrations
  • Visual Analytics
  • Widgets
  • Activity Dashboard
  • Activity Tracking
  • API
  • CRM
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Engagement Tracking
  • Gamification
  • Real-Time Reporting
  • Surveys & Feedback
See All features
Hide Customer Engagement Software Features -

LoyaltyPlus

1/40
Show Customer Engagement Software Features +

Tango

  • Best Value Customer Engagement
    Software (2023)
  • Best Value Customer Engagement
    Software (2022)

LoyaltyPlus

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Tango
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LoyaltyPlus
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tango
  • By Tango Card
  • Located in United States
  • Founded in 2010
LoyaltyPlus
  • By LoyaltyPlus
  • Located in South Africa
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