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ISL Light vs Secomea: Which is a better fit?

Updated on January 13th, 2025
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Summary
Key features rated by users
Features selected based on 7,433 reviews from Remote Support users.
% Fit
Not enough reviews
Feature ratings
Remote Access/Control
4.8
SSL Security
--
Unattended Access
4.8
Server Monitoring
--
Screen Sharing
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
4.6
SSL Security
NA
Unattended Access
NA
Server Monitoring
2.0
Screen Sharing
--
User satisfaction
4.7
User reviews750
Ease of use
4.7
Functionality
4.6
Value for money
4.5
Customer support
4.7
4.8
User reviews12
Ease of use
4.8
Functionality
4.7
Value for money
4.3
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US.

Manufacturing, industrial machinery, and critical infrastructure

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
146892
5 screenshots
10006674
2 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

ISL Light

Top Features
43/44
  • Support Ticket Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Annotations
  • API
  • Audit Trail
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Management
  • CRM
  • Customizable Branding
  • Customizable Reports
  • Diagnostic Tools
  • File Sharing
  • File Transfer
  • Multi-Channel Communication
  • Multiple User Accounts
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting/Analytics
  • Screen Sharing
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • SSL Security
  • Summary Reports
  • Surveys & Feedback
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Conferencing
  • Video Support
  • Workflow Management
See All features
Hide Remote Support Software Features -

Secomea

23/44
Show Remote Support Software Features +
ISL Light
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Secomea
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ISL Light
  • By ISL Online
  • Located in Slovenia
  • Founded in 2001
Secomea
  • By Secomea
  • Located in Denmark
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