# ISL Light vs AnyDesk: Features and Cost Comparison 2026 | Capterra

> ISL Light vs AnyDesk: Which remote support tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/146892-149595/ISL-Light-vs-AnyDesk

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# ISL Light vs AnyDesk Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ISL LightAnyDesk2/4 selected

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

[## ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

[## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Starting Price

$34.90/month

Starting Price

$34.90/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Starting Price

€22.90/month

Starting Price

€22.90/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [779 reviews](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Positive

768

Neutral

10

Negative

1

Positive

768

Neutral

10

Negative

1

Reviews Sentiment

Based on [1,778 reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Positive

1,677

Neutral

75

Negative

26

Positive

1,677

Neutral

75

Negative

26

Best for (according to reviews)

-   **Business size**: Small businesses account for 647 reviews (86%), suggesting strong market traction in this segment.
-   **Industry**: Main users are in IT services (32%), computer software (12%), and computer & network security (7%), reflecting broad adoption in technology-focused sectors.
-   **Use cases**: Remote support (79%), help desk (40%), and IT management (25%) are the primary scenarios, highlighting a focus on technical assistance and IT operations.

Best for (according to reviews)

-   **Business size**: Small businesses account for 68% of reviews (1,205), suggesting strong market traction in this segment compared to midsize and enterprise users.
-   **Industry**: Information technology and services (20%), computer software (10%), and marketing and advertising (4%) are the primary industries, together representing 34% of reviews.
-   **Use cases**: Remote desktop (74%) and remote support (67%) are the main uses, highlighting focus on remote access and troubleshooting.

## Reviewer verdict

ISL Light

ISL Light users find it best for reliable remote support across various devices, appreciating its ease of use, quick connections, and comprehensive feature set for both attended and unattended access. Reviewers value its cost-effective pricing, responsive customer support, and robust file sharing, noting that it suits IT tasks and organizations needing flexible subscription options. However, they mention challenges with Apple device access and connection management, especially for less tech-savvy clients.

AnyDesk

AnyDesk users consider it ideal for efficient, secure remote access and cross-platform compatibility, highlighting its straightforward setup, user-friendly interface, and effective screen sharing with low latency. Reviewers appreciate the convenience of its free version for basic needs and the reasonable pricing of premium features, especially for troubleshooting and collaboration. They note, though, that file transfers can be slow and that software crashes and security concerns may arise for some users.

## Features comparison

When comparing ISL Light and AnyDesk in the remote support space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 23,064 reviews from Remote Support users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

ISL Light

81%Fit

Feature ratings

Remote Access/Control

4.8

Screen Sharing

4.6

File Sharing

4.5

Real-Time Chat

4.2

AnyDesk

83%Fit

Feature ratings

Remote Access/Control

4.8

Screen Sharing

4.6

File Sharing

4.5

Real-Time Chat

4.3

Remote Access/Control

4.8 (317)

4.8 (883)

ISL Light users appreciate its ease of use, reliability, and quick connection times. They find it particularly valuable for remote and unattended access, managing multiple devices, and supporting users across various locations. However, some users mention that accessing Macs can be more challenging. AnyDesk users value its efficiency, security, and the ability to work across all platforms. They highlight its straightforward setup and the ability to connect quickly, even with low bandwidth. Some users note issues with multi-monitor setups and occasional connection failures. Overall, users find ISL Light reliable and user-friendly, while they value AnyDesk for its efficiency and security.

Screen Sharing

4.6 (198)

4.6 (739)

ISL Light users find the screen sharing feature fast, responsive, and easy to use, particularly for remote support and training. They appreciate its reliability and the ability to show specific screens. However, some users mention it is less critical for their needs. AnyDesk users value the screen sharing feature for its versatility and low latency, which they say enhances collaboration and troubleshooting. They find it useful for real-time monitoring and remote support, although some users report occasional lag and image quality issues. In general, users appreciate ISL Light's reliability and ease of use, while they value AnyDesk's versatility and low latency.

File Sharing

4.5 (154)

4.5 (332)

ISL Light users find the file sharing feature reliable and easy to use, particularly for transferring large files and installing software. They appreciate the drag-and-drop functionality and the ability to quickly send files during remote sessions. AnyDesk users also value the file sharing feature for its convenience and security, highlighting its ability to transfer files quickly and easily. However, some users mention issues with file size limits and slow transfer speeds. Overall, users appreciate ISL Light's reliability and ease of use for file sharing, while they value AnyDesk's convenience and security.

Real-Time Chat

4.2 (119)

4.3 (440)

ISL Light users find the real-time chat feature useful for sending quick messages during remote sessions, although many prefer phone communication. They appreciate its simplicity but note that it is not critical for their needs. AnyDesk users value the real-time chat feature for its ability to facilitate communication during remote sessions, finding it helpful for providing instructions and collaborating with colleagues. Some users mention that it is not always necessary due to other communication methods. In summary, users appreciate ISL Light's simplicity for real-time chat, while they value AnyDesk's effectiveness in facilitating communication during remote sessions.

## Pricing comparison

### Starting prices

ISL Light

$34.90

Other

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/146892/ISL-Light/pricing/)

AnyDesk

€22.90

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/149595/AnyDesk/pricing/)

### Value-for-money analysis

4.5 (779)

4.5 (1778)

Comparing reviews of both ISL Light and AnyDesk reveals how users perceive both products' value for money: ISL Light reviewers say it offers a competitive pricing model with essential features, and AnyDesk reviewers highlight its free version's extensive functionality and reasonable pricing for premium features. Reviewers find ISL Light to be a cost-effective solution, noting its flexible subscription options and comprehensive feature set at a competitive price. They appreciate the ability to self-host and the inclusion of both attended and unattended support without additional costs. However, some users mention that the licensing model can be expensive for multiple users and that the annual subscription might be high for small businesses. When it comes to AnyDesk, reviewers appreciate its free version, which they say includes many useful features for basic remote access needs. They also find the premium version to be reasonably priced, offering advanced functionalities like multiple sessions and file transfer. Nonetheless, some users feel that the cost of the premium version can be high for occasional use or small businesses, and they mention limitations in the free version, such as restricted features and session timeouts.

## How does the user experience compare on ISL Light vs AnyDesk?

### Overall rating

4.7 (779)

4.6 (1778)

### User interface

ISL Light

AnyDesk

### Customer service and support

ISL Light

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

AnyDesk

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of ISL Light vs AnyDesk

Both ISL Light and AnyDesk have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with ISL Light and AnyDesk to help you pick the tool that best fits your needs. Users appreciate ISL Light for its robust remote support capabilities, noting its ease of connection, compatibility with various devices, and reliable performance for IT tasks. They also value the responsive customer support and find the pricing model to be cost-effective and competitive. When it comes to AnyDesk, reviewers highlight its efficient remote connection features, cross-platform compatibility, and user-friendly interface. They also praise the simple installation process and the convenience of remote access, which they find beneficial for troubleshooting and collaboration. However, ISL Light users mention issues with connection management, particularly with slow or unstable connections and difficulties with Apple devices. They also find client interaction challenging, especially for less tech-savvy users. Meanwhile, AnyDesk users report problems with software crashes and remote access control, citing security concerns and user confusion. They also find the file transfer feature to be slow and cumbersome. \[[2](#source-item-2)\]

Pros

ISL Light

BV

Bart V

ownerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“It has an API so we can nicely integrate it in our website so we can create easy ready to go sessions for clients without needing to pass ID's and passwords etc.“

October 11, 2024

AA

Aaron A

ITComputer Networking, 51 - 200 employeesUsed the software for: More than 2 years.

“The experience is very good, both for the user and the administrator, ease of connection, connection to multiple operating systems, it also has many utilities for remote management, whiteboard, copy, multiple screens, black screen, restart and reconnect.“

October 16, 2024

AnyDesk

Marco C

Pre Litigation Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months.

“A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical issues.“

December 22, 2025

PB

Proera B

IT EngineerElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives.“

June 16, 2025

Cons

ISL Light

PS

Primož S

Head of Customer SupportInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“While the solution meets our needs, it becomes less economical due to the requirement for multiple concurrent sessions during peak periods, which are not frequent.“

September 16, 2025

DR

Danijel R

System tehnicianInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years.

“I don't like how the administration tools are implemented, especially when you accidentally open UAC window you have to call user back as you can't press any buttons.“

September 16, 2025

AnyDesk

SK

Sim K

AdminHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues“

March 20, 2026

Aachal S

Innovative Product Management SpecialistPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years.

“On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen.“

January 24, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from remote support software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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