# Compare ISL Light vs Splashtop 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Splashtop and ISL Light based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146892-162972/ISL-Light-vs-Splashtop-Business-Access

---

# Splashtop vs ISL Light Features and Cost Comparison

Last updated July 11th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SplashtopISL Light2/4 selected

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

[## Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.7 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Starting Price

$6.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [734 reviews](#user-reviews)

Positive

701

Neutral

21

Negative

12

[## ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Starting Price

$34.90/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [779 reviews](#user-reviews)

Positive

768

Neutral

10

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 5,938 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Single Sign On

5.0

Remote Access/Control

4.8

SSL Security

4.3

Unattended Access

4.5

Multi-Channel Communication

NA

73%Fit

Not enough reviews

Feature ratings

Single Sign On

4.8

Remote Access/Control

4.8

SSL Security

\--

Unattended Access

4.8

Multi-Channel Communication

4.7

User satisfaction

User satisfaction

4.7

User reviews[734](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.7

User satisfaction

4.7

User reviews[779](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$6Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$34.90Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers.

Best for

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US.

## User reviews

Pros & cons

LK

Lorenzo K.

Security Project Engineer

> "Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6860287)

CL

Chris L.

Founder

> "On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7136178)

DL

Dave L.

Chief Engineer

> "We use Splashtop for access to our building controls system and we can access it from anywhere in the world."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465)

MM

Mith M.

IT Team Lead

> "One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6844206)

AW

Andrew W.

Support Specialist

> "Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390)

WT

Wasek T.

IT Support Supervisor

> "Sometimes there maybe connection issues, and may take a few attempts to remote into users machine."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296)

DL

Dave L.

Chief Engineer

> "You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113465)

BM

Bruce M.

IT support

> "sometimes getting customer set up is not easy to explain they dont unserstand simple instructions on how to start it once downloaded"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6874016)

BS

Brian S.

End User Services Technician

> "From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7067951)

JA

Julian A.

IT Specialist

> "I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766256)

James L.

Product Manager

> "The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129)

DB

Daniel B.

Director - Technical Support and Implementation

> "A major source of frustration when you are under pressure to resolve issues remotely."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771)

AW

Andrew W.

Support Specialist

> "The ability to swap between admin controls when things get serious and ease of management are the most valuable tools."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7069390)

VR

Verified Reviewer

Senior IT Analyst

> "The interface is also kind of basic but it's not a huge deal, but it feels a bit outdated compared to some competitors."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761)

TW

Timothy W.

IT Consultant

> "Overall its been decent, had to get used to their web admin center because things are categorized in a strange way that has things..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6850928)

Stefan M.

CEO

> "Biggest disadvantage: Api access is only available for the enterprise plan"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735)

VC

Vanessa C.

Sales Manager

> "I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical skills."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7113954)

VR

Verified Reviewer

Sys Admin

> "The SplashTop agent is running but you cannot connect."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6866582)

SH

Sandra H.

Owner

> "I like the clean and easy look of Splashtop as well as the responsiveness of the site."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183)

JG

James G.

IT Support Engineer

> "Sometimes can be troubling to use in poor network environments. But this is a rare case, and understandable why."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6802010)

MS

Michelle S.

Office manager

> "Having access to my desktop at any time from any location makes working away from the office the best part of this application."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6494857)

DB

Daniel B.

Director - Technical Support and Implementation

> "In the last month it has become nearly unusable by a many of us. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7066771)

Stefan M.

CEO

> "Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and user-friendliness."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6499735)

PD

Peter D.

CTO

> "Pretty good overall but often machines are not accessible from mobile even when the Streamer is running, it throws unavailability..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6240769)

James L.

Product Manager

> "Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7071129)

TW

Tim W.

IT

> "not as good as ninja, slower and ui is not as sleek"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6705432)

JW

Julianne W.

Manager

> "I have had no issues at all since joining Splashtop and it out performs my previous service incredibly."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201)

VR

Verified Reviewer

Owner/Operator

> "During the COVID shutdown, I needed a way to continue working my business since I could no longer travel and work onsite the way I had..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941178)

MB

Mark B.

Senior Pastor

> "Splashtop allows complete remote control of a computer or server. When you have many computers that are fixed in place in a building,..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940632)

IR

Ilona R.

Billing Dept

> "I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942025)

RK

Rebecca K.

IT Administrator

> "Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940151)

KT

Kyle T.

Manager

> "It is a little pricey for smaller businesses and the startup feature is a little laggy at times."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6006614)

JW

Julianne W.

Manager

> "No drops in service and stays connected very well."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201)

TB

Tonia B.

Director of Information Technology

> "sometime I need to over ride the user and they just reject the remote session when I try to connect."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6049911)

MW

Michael W.

Senior Desktop Support Technician

> "I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6623261)

AL

Alexandria L.

Dentist

> "Sometimes, if I am working remotely and have a poor signal, it doesn't work."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098)

WT

Wasek T.

IT Support Supervisor

> "Splashtop is key to my work, it is the main remote control software I use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6868296)

PC

Paul C.

Director

> "The response time is a little slower than actual time on the remote access"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941747)

KC

Kaila C.

Property Administrator

> "Splashtop was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for IT to set..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7017364)

JP

Jim P.

IT Director

> "The user interface works well but doesn't look very modern or pretty."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4962452)

CD

Chris D.

Architect

> "Splashtop provides a way to store large amounts of data remotely, while being portable with a mobile device (laptop, tablet, or phone)"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941222)

EN

Emilio N.

IT Director

> "Sometimes the connection can get a little bit slower."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6027469)

PR

Peter R.

IT Team Lead

> "It is easy deploy cross platform both the SOS (One off) technology and streamer ( Unattended)."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6861142)

HM

Horacio M.

Owner

> "Additionally, I find that the support provided for customer concerns is often slow and inadequate."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4941484)

HB

Holley B.

Owner, Designer

> "It has everything I need, the ability to login remotely to all of my computers plus the added bonus of always working flawlessly at a..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940174)

PS

Phyllis S.

Admin Asst

> "I recently experienced difficulty connecting with Splashtop using a laptop computer. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4940385)

KS

Kyle S.

AV Technician

> "Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6631384)

JW

Jennifer W.

Accounts Receivable Specialist

> "The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4073475)

DH

Derek H.

IT Project Manager

> "Splashtop SOS is the perfect solution for big and small companies for a support solution."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6527549)

AL

Alexandria L.

Dentist

> "That is more of an issue on my end and not due to Splashtop."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4942098)

Marlyn G.

Marketing Operations Manager

> "Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4998043)

MB

Martin B.

IT Manager

> "The only think that is not that good, is that you need a user with admin permission in order to connect to a PC (you can't do it with a..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4856469)

VR

Verified Reviewer

Office Administrator

> "It has simplifyed my busy everyday life on the go."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7068776)

JL

James L.

Chief Technical Officer

> "The cost of what this product actually does is highly inflated."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6103114)

JI

Justine I.

IT Support Technician

> "Splashtop is very promising, connections are seamless and is very reliable all around as a remote management app."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6825432)

JG

Joseph G.

Accounting Manager

> "The split screen doesn't work to great. If I'm on my laptop and want to use the left side of my screen for one application and the..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3604257)

BJ

Bryce J.

Material and Logistics Coordinator

> "Whenever I am having any technical issue with my workspace, our IT department can seamlessly hop onto my computer and fix the issue..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___5039302)

SS

Steve S.

Retired Trader

> "They removing the access to Ipad viewing without paying an arm and a leg for it. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830333)

MH

Mary H.

Bookkeeper

> "The price is a great value for each of my clients. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7094210)

SH

Shawn H.

IT Manager

> "They get distracted by the clickable URL's instead of knowing that the app has already downloaded."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477)

MM

MaryAnn M.

Office Manager

> "I switched from a different remote log in company and this is better for our needs."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6510184)

CS

Clifton S.

President

> "It can be challenging for the non-savvy computer user to download and install the SOS app."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830526)

David M.

IT Technician

> "Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6216467)

MF

Mike F.

Owner

> "Linux support is still not at the capacity of some competitors."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4830249)

KL

Ken L.

Volunteer

> "Easy to set up and use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277)

SH

Shawn H.

IT Manager

> "Getting non-computer users connected is a little difficult. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___4831477)

SH

Sandra H.

Owner

> "It is a very easy app to use and understand."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7103183)

VR

Verified Reviewer

Data & Finance Mgr

> "There is an extra authentication step that I found confusing."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3718330)

Rodrigo M.

Ceo

> "Outstanding support and an exceptional customer experience"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7086405)

KK

Kenneth K.

Owner

> "stabiliy is starting to be an issue for us"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#SoftwareAdvice___4075849)

JA

Jose A.

IT

> "I like how there is not a lot of updates and always works when trying to remote in."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6766252)

HD

Heather D.

BDC Manager

> "There was never a walkthrough of the application itself. Although it is easy to use, there are features that were asked about that I..."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3131554)

MH

Mary H.

Bookkeeper

> "It is very easy to use and not much set up."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7094210)

MH

Mehdi H.

security advisor

> "when using recordre fonction, access becomes a bit long"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3075475)

KL

Ken L.

Volunteer

> "It is very simple to use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7137277)

SS

Stephanus S.

Quality Control Specialist

> "It doesn't let me use a USB device (like a microphone) on my local PC and have my remote PC recognize it"

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2471628)

JW

Julianne W.

Manager

> "Great, it has never dropped me and it's simple to understand and easy to use."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___7129201)

PC

Pam C.

Teacher

> "Sometimes it can run a little slow and lose connection. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___3348489)

VR

Verified Reviewer

Senior IT Analyst

> "Setup was a breeze, and the connection is smooth, even on slower networks."

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___6745761)

RP

Ryan P.

Senior Systems Engineer

> "Only downside is if you connect from one machine to a remote pc and leave it connected you can’t connect to a 2nd machine. "

[See full review](https://www.capterra.com/p/162972/Splashtop-Business-Access/#Capterra___2642966)

[View Reviews](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

BV

Bart V.

owner

> "It has an API so we can nicely integrate it in our website so we can create easy ready to go sessions for..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537242)

PS

Primož S.

Head of Customer Support

> "While the solution meets our needs, it becomes less economical due to the requirement for multiple concurrent..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

AA

Aaron A.

IT

> "The experience is very good, both for the user and the administrator, ease of connection, connection to..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6543248)

DR

Danijel R.

System tehnician

> "I don't like how the administration tools are implemented, especially when you accidentally open UAC window..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009188)

RW

Robert W.

Manger, Technical Services

> "This gives me a much simpler option and I am able to package the program and deploy through SCCM removing the..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610)

SS

Seth S.

Internal Systems and Security Manager

> "Not a fan that there's a minimum amount of characters before I can submit this, so I'm just typing random..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010808)

PR

Patrik R.

System administrator

> "The remote access is fast and reliable, and the ability to connect to users without requiring them to install..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006090)

DC

Daniel C.

Overtrold

> "The installation right now is a bit of a hassle on Arch / OpenSUSE."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7011975)

AC

Andrej C.

Managing

> "Reliable operation of ISL – it is important that you can rely on ISL, because there are never any issues, it..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009579)

AA

Aaron A.

IT

> "For mac os it is a bit complicated to control but that is the fault of mac os security"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6543248)

MM

Miha M.

advisor

> "The platform is well structured, user-friendly, and allows efficient work without the need for extensive..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7085833)

RC

Robert C.

CONTROLLER

> "LITTLE DIFFICULT GETTING THE PRINTER ON THE SUPPORT COMPUTER SETUP ON THE CLIENT COMPUTERS SO THAT PRINTING OF..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092568)

LH

Luka H.

Sys admin

> "It makes remote support fast, secure, and very user-friendly, allowing me to assist anyone with just a few..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009190)

BG

Bob G.

Owner

> "Cannot choose location for file transfer."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6497993)

PS

Primož S.

Head of Customer Support

> "For over a decade, ISL has been our trusted solution for seamless access and user support across our..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

WW

Walter W.

Network Administrator

> "The only con I could even give it is when you set unattended access and then go to connect to that machine it..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092692)

A

Andrej Š.

System technician

> "Always-on function is really good as it provides a backup when VPN's or RDP have issues."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009187)

TH

Tim H.

CEO

> "Mobile apps not easy to use for ISL Conf proxy users, from the perspective of end users."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6620090)

MI

Marko I.

Head of IT

> "It’s a reliable and secure tool that makes remote support straightforward, whether connecting to clients or..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006249)

Martin H.

Managing Director

> "The only minor issue is that I sometimes can't copy/paste between my host machine and the remote machine..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4951635)

A

Andrejs Š.

Head of infrastructure

> "The software is user-friendly, secure, and has solid cross-platform compatibility, which is essential for..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537256)

VR

Verified Reviewer

IT Systems Engineer

> "ISL is lacking some features of higher-profile remote tools such as NinjaRMM or N-ABLE RMM."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092019)

A

Andrej Š.

System technician

> "Remote access works with no hiccups and it works on multiple OS's."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009187)

DD

Derek D.

Technical Manager

> "The only thing I dislike is the file transfers."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___5003476)

LP

Lenart P.

Delivery manager

> "Both technicians and end-users benefit from its simplicity, and it has definitely helped to resolve issues..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010467)

MK

Mitja K.

IT Spec

> "users have some issues with e-mail link not working they need ID so we can connect"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316745)

MO

Marko O.

IT support

> "In addition, the price is excellent — more affordable than similar programs such as TV, which further..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006091)

NG

Nikoloz G.

IT Support Engineer

> "It is kind of laggy and also sometimes when I try to get admin rights it stuck and don't let me do anything"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4341850)

PS

Primož S.

Head of Customer Support

> "Its flawless connectivity and intuitive interface make it an indispensable tool—simple to use, yet powerful in..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

GJ

Grant J.

Director

> "Nothing - very happy with the current functionality. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6005455)

G

Gregor Ž.

Professional Worker

> "The performance is excellent, even on slower networks, and the interface is clean and user-friendly."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7074009)

Michael D.

Managing Director

> "The only thing that was a bit awkward until explained was the use of custom RDP ports..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4885630)

JF

Jure F.

CEO

> "The interface is simple and intuitive, so even non-technical users can navigate it easily."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7011137)

JB

Jeff B.

IT Director

> "very small issue of some staff having difficulty downloading the small driver to use the program. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3995311)

BV

Benjamin V.

Head of CNC Programming

> "The application works flawlessly, allows quick access and simple remote support."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7005432)

TS

Tom S.

Administrator IT

> "Sometimes clipboard-sharing function doesn't work"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3984033)

RW

Robert W.

Manger, Technical Services

> "It doesn't get buried amongst all the open browser tabs and makes it easy to find. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610)

MF

Mathew F.

Technical Director

> "The random crashes when using too many sessions."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3990859)

Gareth J.

Director

> "We have all our customers systems set up for unattended access meaning we can support anyone at anytime from..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092215)

TK

Tim K.

Network manager

> "Occasionally loses connection and have to reconnect with new session."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3638413)

AV

Aleksandra V.

IT Support

> "I really appreciate being able to provide remote support to colleagues reliably and without complications."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075)

AS

Andraz S.

Računalniški programer

> "Just sometime client can not give me access to keyboard."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316802)

RR

Romain R.

Administrator system and devops

> "The interface is intuitive and reliable, making remote support efficient."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010402)

HS

Harold S.

Geschäftsführer

> "Screen sharing doesn't really work well for us."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316799)

GR

Guillermo R.

Systems Administrator

> "Compatibility, you can take remote control even for mobile devices"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6611810)

DW

David W.

IT Manager

> "I have not had a need to call in for technical support yet."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3995604)

MI

Marko I.

Head of IT

> "What I liked most about ISL Light was how easy it is to use, its fast and stable performance, and the strong..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006249)

AA

Ana A.

Programme Officer

> "We did not encounter features that would be difficult to use or would demand a change in our business..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3117167)

AV

Aleksandra V.

IT Support

> "The security of the connection is also very high, which gives confidence."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075)

CB

Cemil B.

IT and Data Security Specialist

> "The remote connection time is a bit too long."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3466786)

PS

Primož S.

Head of Customer Support

> "It offers the right set of features to deliver effective user support."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

SM

Silvo M.

Delivery manager

> "Distribution in a form of executable can make troubles."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479382)

RW

Robert W.

Manger, Technical Services

> "From a user perspective, this is a very convenient tool that puts everything in one place. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610)

AP

Andrea P.

Practice Manager

> "Sometimes it's a little slow, but that's maybe more to do with our internet that the software...."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3257616)

AV

Aleksandra V.

IT Support

> "The interface is very intuitive, so even first-time users can easily get used to it."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075)

DS

Donna S.

Practice Manager

> "I did not find any features that I did not like."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4052935)

ZP

Zan P.

ICT Development Engineer

> "The interface could be more modern, but the overall experience has been excellent."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009317)

DZ

Darjan Z.

CEO

> "Some crashes with ubuntu installation."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3492756)

U

Uroš Ž.

Director

> "Transparent and efficient, stable running as for simple or professional use."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7013360)

RA

Rafael A.

Ing Preventa

> "In many occasions the session freeze and the keyboard can´t catch what the operator type, we need minimize..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2388552)

A

Andrejs Š.

Head of infrastructure

> "One of the standout features of ISL Light is its robust functionality."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537256)

MN

Matevž N.

računalničar, računovodja

> "The connection is slow some times."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479427)

G

Gregor Ž.

Professional Worker

> "ISL Light is an outstanding remote support solution."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7074009)

P

Primož Š.

ceo

> "Problems with mac computers."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479698)

Xiping Z.

Director

> "The speed and stability of the connection were top-notch, allowing me to connect to our computers in distant..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6098034)

DB

David B.

Director

> "I use Linux, and sometimes it fails to display the sub window which means I have to kill and restart it."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2939560)

ND

Neil D.

Operations Manager

> "The thing i like most about ISL light is that we are able to see if our systems are up and running using the..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6000334)

JW

Jessica W.

Practice Manager

> "Set up confuses me but I call and they walk me through everytime"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3454768)

MM

Miha M.

advisor

> "It is easy to use and very intuitive."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7085833)

GK

Gregor K.

CEO

> "Always on feature sometimes fails."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3480378)

UZ

Uroš Z.

Network Administrator

> "Stable, secure, and perfect for IT remote assistance.""

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009728)

MJ

Miljenko J.

Head of tech support engineering department

> "There was no features that wasn't good enough for me."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3106565)

AC

Andrew C.

Software developer

> "The product is robust and reliable and although I have tried competitors free versions, I know that it is well..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6449738)

MM

Marco M.

CEO

> "Support to Linux server in text mode now is not upported"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2809622)

LH

Luka H.

Sys admin

> "I really like ISL Light for its simplicity and reliability."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009190)

MB

Malcolm B.

Director

> "use it every hour of every day have tried others, but graphics poor, expensive or not as secure"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2489843)

CF

Carles F.

admin it

> "working on it for many years, great solution to remote with your customers."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6518348)

TA

Taufique A.

Senior solutions manager

> "We can’t even convert the file to a different format"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2270137)

AC

Andraž C.

IT Director

> "Great, fast, support is always avaliable and fast, easy to use, a lot of funcitons that others don't have."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7005373)

MA

Michele A.

CTO

> "Tricky to set-up on auto-scaling cloud machines (not critical at the moment)."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2322916)

[View Reviews](https://www.capterra.com/p/146892/ISL-Light/reviews/)

## User interface

4.73 (734)

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)

4.74 (779)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Splashtop

30/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/162972/Splashtop-Business-Access/#features)

ISL Light

Top features

43/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/146892/ISL-Light/#features)

### Recognition

Splashtop is recognized as a top-rated tool in 4 Capterra Shortlist reports

ISL Light is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Splashtop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ISL Light

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Splashtop

-   By Splashtop
-   Located in United States
-   Founded in 2006

ISL Light

-   By ISL Online
-   Located in Slovenia
-   Founded in 2001

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Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-146892/Slack-vs-ISL-Light)

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

vs

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)[4.82 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/)

$6/month

Price

$35/month

4.7

Features

4.8

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/162972-193062/Splashtop-Business-Access-vs-GoToMyPC)

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

$34.9/month

Price

$199/year

4.6

Features

4.5

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/146892-177094/ISL-Light-vs-Supremo-Remote-Desktop)

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[4.73 (734)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$6/month

Price

$67/month

4.7

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-162972/Pulseway-vs-Splashtop-Business-Access)

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

vs

[Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/)[4.78 (156)](https://www.capterra.com/p/202036/Getscreen-me/reviews/)

$34.9/month

Price

$5/month

4.6

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/146892-202036/ISL-Light-vs-Getscreen-me)