# Compare ISL Light vs Action1 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Action1 and ISL Light based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/146892-180609/ISL-Light-vs-Action1-RMM

---

# Action1 vs ISL Light Features and Cost Comparison

Last updated April 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Action1ISL Light2/4 selected

[Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

[ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

[## Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [237 reviews](#user-reviews)

Positive

235

Neutral

2

Negative

0

[## ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Starting Price

$34.90/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [779 reviews](#user-reviews)

Positive

768

Neutral

10

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,714 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Patch Management

4.9

Server Monitoring

4.6

Real-Time Monitoring

4.7

Remote Access/Control

4.4

Remote Monitoring & Management

4.7

62%Fit

Missing features

Not enough reviews

Feature ratings

Patch Management

NA

Server Monitoring

\--

Real-Time Monitoring

3.9

Remote Access/Control

4.8

Remote Monitoring & Management

4.1

User satisfaction

User satisfaction

4.9

User reviews[237](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.9

Customer support

4.8

User satisfaction

4.7

User reviews[779](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$34.90Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Internal IT departments and Managed Service Providers (MSPs).

Best for

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US.

## User reviews

Pros & cons

Adam L.

ICT Network Management

> "We've found the remote support tools indispensable and being able to run PowerShell scripts against endpoints remotely has greatly..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

Adam L.

ICT Network Management

> "It feels like with the wealth of information it gives that some more critical vulnerabilities might get missed amongst the back log."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

KO

Kevin O.

Senior IT Technician

> "The reporting is great for management even on the evaluation version with the dashboard showing at a glance where you currently sit..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

AK

Alfred K.

IT Manager

> "The remote tools available do not include the file transfer feature, limiting certain capabilities during remote sessions."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846345)

MB

Mark B.

IT Manager

> "We have an in-house msi package and we can release a new version which is immediately identified as an update alongside the standard..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

DH

Daniel H.

IT Manager

> "I might need to look at some thraining videos to fully utilise the platform, but the problem is not on theis side, but on mine."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7008473)

JN

John N.

IT Support Supervisor

> "I really enjoy the ability to remotely manage all of my companies workstations making sure that their computers are up to date with..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846270)

JR

Jeremy R.

VP, Information Technology

> "Minor issue to me is that I have to scroll to the side of the endpoint list to remote into a machine."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

ES

Elliot S.

Assistant IT Manager

> "It’s incredibly smooth and reliable, allowing me to manage devices from anywhere without the hassle of setting up additional tools...."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704)

RH

Ryan H.

Technology Coordinator

> "It doesn't show a listing for uptime in the dashboard for all computers."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6851086)

WH

Wanderlei H.

IT Analyst

> "I can manage more than 100 computers in just one place, install and uninstall software, and all of this with no cost (the first 200..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846461)

HD

Hasan D.

IT Manager

> "in cases where it gives an error, we do not have detailed information about the causes."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846580)

SG

Shane G.

Director, Information and Marketing Technologies

> "I gain real‑time insights into patch status, installed software, services, and vulnerabilities—all from a single, clean dashboard."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218)

BC

Brian C.

IT Director

> "Don't like not being able to configure agent action on window supdate take over."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7005169)

RP

Roderick P.

ISO

> "It has most of what you would want in end user management, with an awesome patch management and solid vulnerability assessment tool..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846465)

AM

Angela M.

Senior Information Technology Specialist

> "Lack of ability to get support if you are a smaller organization."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846244)

KJE

Knight Joshua E.

IT SUPPORT

> "Overall, Action1 is appreciated for its scalability, flexibility, and ability to adapt to varying organizational needs and IT..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6351434)

JE

Jonathan E.

Security Engineer

> "WSUS is dead and unreliable, and using a Remote Desktop Manager to do updates manually is inefficient."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6337258)

KO

Kevin O.

Senior IT Technician

> "Remote desktop client built in to resolve issues locally is also a great help if you run into issues."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

JT

Jeremy T.

Sr. IT Support Specialist

> "Not enough built-in software packages and does not track update history per-device."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6758922)

JS

John S.

IT System Administrator

> "It is free for up to 200 endpoints and extended to 400 for vulnerability for a limited time."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320)

KO

Kevin O.

Senior IT Technician

> "Not sure if it's OS issue or deploymant."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7070916)

MA

Matt A.

Technical Coordinator

> "We are deployee new windows machines to comply with Microsoft's windows 11 requirements and it has made this process a lot easier."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846238)

NV

Nelson V.

IT Manager

> "I will be nit picking here, but the auto grouping of devices was a bit clunky with all the different versions of Windows and it wasnt..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498804)

MB

Mark B.

IT Manager

> "It is a reliable free tool (up to 200 devices) for patch management, software deployment and script deployment."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

JR

Jeremy R.

VP, Information Technology

> "Its a bit complex to create a patch manually."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

MG

Michael G.

Systems Administrator

> "I was able to deploy to about 50 servers and was able to resolve a few outstanding CVE's without much hassle."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319)

AG

Alex G.

Head of Software Development

> "We trialed other products, most of which were very expensive, usually because they include PSA or other "addons" which we just do not..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6419225)

JT

Jason T.

Security Engineer

> "Immediately we noticed an improvement in patching effectiveness, and our Nessus vulnerabilities started declining thanks to the..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483387)

HO

Harry O.

Site IT Support

> "Keeping on eye on running scripts can be a little confusing."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6773135)

GP

Geordi P.

System Administrator

> "Action 1 is a highly detailed patching tool, The interface is mostly well put together, the vulnerability feature is amazing as well"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846322)

JC

John C.

Cybersecurity Analyst

> "I don't like the fact that RDP cannot be permanently disabled."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846211)

MI

Matt I.

System Administrator

> "We have managed to retire several GPOs from our on-site AD which helps simplifies the eventual migration away from on-site AD to..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6635018)

LD

Lisa D.

IT Support

> "The only feature that Action1 is missing is Mac support- it is on the list of future implementation'sRemote Support allows switching..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4883890)

NH

Noel H.

IT Consultant

> "I like how well it works in a decentralized setting, and how easily it manages compliance patching for Windows clients. "

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253)

MG

Michael G.

Systems Administrator

> "This may be a lack of understanding in how to set this up properly. If so then my least liked thing would be the lack of it being..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846319)

GS

Greg S.

Systems Engineer

> "Being in a fairly small company (apprx: 150 endpoints) that had no patch management solution in place prior to this, I'd say that..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236)

PA

Peter A.

IT Asset And Configuration Manager

> "Sometimes it is difficult to get a right script to use for some deployments."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883)

MJ

Matt J.

IT Director

> "Action1 has been an incredible addition to our service offering, allowing us to quickly patch OS and third-party applications with..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521)

KW

Keith W.

IT Manager

> "Its a shame that the software does not support mobile devices."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6632702)

NH

Noel H.

IT Consultant

> "The client stays connected and working over long periods of time, through OS upgrades, and reliably performs updates."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846253)

TM

Tyler M.

IT Director

> "I have tried to remove a program via Remediation, but the software never uninstalls"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498801)

AK

Alexandros K.

Security Architect

> "The cloud-based approach also means there’s no need for on-prem infrastructure, which saves time and resources."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846633)

BC

Brandon C.

Owner

> "That level of service is getting harder to find in this field."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6850866)

MJ

Matt J.

IT Director

> "The inbuilt reporting is strong and helps report on compliance broadly as an organisation and to a granular client level."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6617521)

PU

Piotr U.

IT specialist

> "It'll be hard for me to pinpoint."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846760)

JR

Jeremy R.

VP, Information Technology

> "We use the free tier so I cannot speak to their support, but documentation is well maintained and it's easy to find information in..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846259)

PA

Peter A.

IT Asset And Configuration Manager

> "Still struggling on how to uninstall a bulk of SysAid agents using Action1"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6235883)

ZZ

Zach Z.

Systems Administrator

> "unusual or custom programs can be added but that ends up being pretty hands on, but better than patching dozens by hand."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846950)

KB

Kevin B.

IT Manager

> "This is going to be hard to answer as we're fairly new to the platform."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846226)

CG

Carlos G.

IT Director

> "Action1 is a powerful, intuitive, easy-to-use tool that simplifies IT management across all our devices."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846261)

GS

Greg S.

Systems Engineer

> "I have to admit, I feel a little guilty that we are getting all of this for free. "

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846236)

Adam L.

ICT Network Management

> "Very easy to setup, both with the agent deployment and with being able to dynamically group endpoints."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7019359)

FC

Fred C.

Cyber Security Consultant

> "The time from when you tell the system to perform a task, to when it actually does is a bit slow."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6047428)

MB

Mark B.

IT Manager

> "It also links in to Active Directory so will auto deploy agents making it really slick."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6878327)

MP

Mehul P.

Network Aministrator

> "Update installation sometimes doesn't work. and you have no ways to identify issue."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6196469)

JS

John S.

IT System Administrator

> "I love the automations and actions very easy to get our systems much more patched and up to date"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___7020320)

AN

Andre N.

Financial manager-Business Analyst

> "We don't have the size to have our own IT department with servers."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167)

RH

Russell H.

Head of IT

> "It's a strong choice for anyone looking to streamline security updates and take control of their network health, especially for those..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6398129)

PB

Peter B.

CIO

> "Remote desktop lacks some features 2."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___4841866)

ES

Elliot S.

Assistant IT Manager

> "It's perfect for us, and a close second favourite feature is the remote access capability."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846704)

AN

Andre N.

Financial manager-Business Analyst

> "I work in a healthcare anvironment with people who know nothing of IT."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6204167)

DK

Douglas K.

IT Director

> "The patch management function and ability to script your own software deployments and removals are absolutely great."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6484348)

Samuel C.

Owner

> "No IOS app to manage and remote into the devices, need to use a web browser, but remote desktop is really limited unless you have a..."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2983299)

TG

Tyler G.

Systems Administrator

> "Also help tremendously with identifying and remediating vulnerabilities."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846220)

JK

Jeff K.

Systems Administrator

> "However, that is the only issue I've had with Action1 RMM to date."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3578536)

MM

Martin M.

Founder

> "Does an excellent job of automating all Windows patches as well as apps like Browsers, pdf programs etc."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6483298)

Issac P.

Officer

> "Ui looks a bit outdated and requires a ramp up"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284)

SG

Shane G.

Director, Information and Marketing Technologies

> "As an IT professional overseeing dozens of endpoints—many remote—Action1 has been a game‑changer for our organization."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6846218)

Issac P.

Officer

> "Connection is found to break at times reducing overall reliability"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___2930284)

AD

Adam D.

IT Infrastructure Manager

> "I liked the fact it monitors vulnerabilities near real time which helps us address and remediate them."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6522373)

AA

Ahmad A.

Head Of IT

> "Remote access is slow"

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148288)

HM

Heiko M.

Data Protection Officer

> "Action1 has a great service, and allows small business to comply with IT security regulations for free."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___6498816)

AR

Abel R.

Systems Administrator

> "I would say the UI, it is rather basic."

[See full review](https://www.capterra.com/p/180609/Action1-RMM/#Capterra___3148884)

[View Reviews](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

BV

Bart V.

owner

> "It has an API so we can nicely integrate it in our website so we can create easy ready to go sessions for..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537242)

PS

Primož S.

Head of Customer Support

> "While the solution meets our needs, it becomes less economical due to the requirement for multiple concurrent..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

AA

Aaron A.

IT

> "The experience is very good, both for the user and the administrator, ease of connection, connection to..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6543248)

DR

Danijel R.

System tehnician

> "I don't like how the administration tools are implemented, especially when you accidentally open UAC window you..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009188)

RW

Robert W.

Manger, Technical Services

> "This gives me a much simpler option and I am able to package the program and deploy through SCCM removing the..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610)

SS

Seth S.

Internal Systems and Security Manager

> "Not a fan that there's a minimum amount of characters before I can submit this, so I'm just typing random..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010808)

PR

Patrik R.

System administrator

> "The remote access is fast and reliable, and the ability to connect to users without requiring them to install..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006090)

DC

Daniel C.

Overtrold

> "The installation right now is a bit of a hassle on Arch / OpenSUSE."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7011975)

AC

Andrej C.

Managing

> "Reliable operation of ISL – it is important that you can rely on ISL, because there are never any issues, it..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009579)

AA

Aaron A.

IT

> "For mac os it is a bit complicated to control but that is the fault of mac os security"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6543248)

G

Gregor Ž.

Professional Worker

> "The performance is excellent, even on slower networks, and the interface is clean and user-friendly."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7074009)

RC

Robert C.

CONTROLLER

> "LITTLE DIFFICULT GETTING THE PRINTER ON THE SUPPORT COMPUTER SETUP ON THE CLIENT COMPUTERS SO THAT PRINTING OF..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092568)

MM

Miha M.

advisor

> "The platform is well structured, user-friendly, and allows efficient work without the need for extensive..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7085833)

BG

Bob G.

Owner

> "Cannot choose location for file transfer."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6497993)

LH

Luka H.

Sys admin

> "It makes remote support fast, secure, and very user-friendly, allowing me to assist anyone with just a few..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009190)

WW

Walter W.

Network Administrator

> "The only con I could even give it is when you set unattended access and then go to connect to that machine it..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092692)

PS

Primož S.

Head of Customer Support

> "For over a decade, ISL has been our trusted solution for seamless access and user support across our..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

TH

Tim H.

CEO

> "Mobile apps not easy to use for ISL Conf proxy users, from the perspective of end users."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6620090)

A

Andrej Š.

System technician

> "Always-on function is really good as it provides a backup when VPN's or RDP have issues."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009187)

Martin H.

Managing Director

> "The only minor issue is that I sometimes can't copy/paste between my host machine and the remote machine..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4951635)

MI

Marko I.

Head of IT

> "It’s a reliable and secure tool that makes remote support straightforward, whether connecting to clients or..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006249)

VR

Verified Reviewer

IT Systems Engineer

> "ISL is lacking some features of higher-profile remote tools such as NinjaRMM or N-ABLE RMM."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092019)

A

Andrejs Š.

Head of infrastructure

> "The software is user-friendly, secure, and has solid cross-platform compatibility, which is essential for..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537256)

Michael D.

Managing Director

> "The only thing that was a bit awkward until explained was the use of custom RDP ports..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4885630)

A

Andrej Š.

System technician

> "Remote access works with no hiccups and it works on multiple OS's."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009187)

DD

Derek D.

Technical Manager

> "The only thing I dislike is the file transfers."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___5003476)

LP

Lenart P.

Delivery manager

> "Both technicians and end-users benefit from its simplicity, and it has definitely helped to resolve issues more..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010467)

MK

Mitja K.

IT Spec

> "users have some issues with e-mail link not working they need ID so we can connect"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316745)

MO

Marko O.

IT support

> "In addition, the price is excellent — more affordable than similar programs such as TV, which further increases..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006091)

NG

Nikoloz G.

IT Support Engineer

> "It is kind of laggy and also sometimes when I try to get admin rights it stuck and don't let me do anything"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4341850)

PS

Primož S.

Head of Customer Support

> "Its flawless connectivity and intuitive interface make it an indispensable tool—simple to use, yet powerful in..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

GJ

Grant J.

Director

> "Nothing - very happy with the current functionality. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6005455)

JF

Jure F.

CEO

> "The interface is simple and intuitive, so even non-technical users can navigate it easily."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7011137)

JB

Jeff B.

IT Director

> "very small issue of some staff having difficulty downloading the small driver to use the program. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3995311)

BV

Benjamin V.

Head of CNC Programming

> "The application works flawlessly, allows quick access and simple remote support."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7005432)

TS

Tom S.

Administrator IT

> "Sometimes clipboard-sharing function doesn't work"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3984033)

G

Gregor Ž.

Professional Worker

> "ISL Light is an outstanding remote support solution."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7074009)

MF

Mathew F.

Technical Director

> "The random crashes when using too many sessions."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3990859)

RW

Robert W.

Manger, Technical Services

> "It doesn't get buried amongst all the open browser tabs and makes it easy to find. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610)

TK

Tim K.

Network manager

> "Occasionally loses connection and have to reconnect with new session."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3638413)

Gareth J.

Director

> "We have all our customers systems set up for unattended access meaning we can support anyone at anytime from..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092215)

CB

Cemil B.

IT and Data Security Specialist

> "The remote connection time is a bit too long."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3466786)

AV

Aleksandra V.

IT Support

> "I really appreciate being able to provide remote support to colleagues reliably and without complications."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075)

SM

Silvo M.

Delivery manager

> "Distribution in a form of executable can make troubles."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479382)

RR

Romain R.

Administrator system and devops

> "The interface is intuitive and reliable, making remote support efficient."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010402)

DZ

Darjan Z.

CEO

> "Some crashes with ubuntu installation."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3492756)

GR

Guillermo R.

Systems Administrator

> "Compatibility, you can take remote control even for mobile devices"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6611810)

AS

Andraz S.

Računalniški programer

> "Just sometime client can not give me access to keyboard."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316802)

MI

Marko I.

Head of IT

> "What I liked most about ISL Light was how easy it is to use, its fast and stable performance, and the strong..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006249)

HS

Harold S.

Geschäftsführer

> "Screen sharing doesn't really work well for us."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316799)

AV

Aleksandra V.

IT Support

> "The security of the connection is also very high, which gives confidence."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075)

MN

Matevž N.

računalničar, računovodja

> "The connection is slow some times."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479427)

PS

Primož S.

Head of Customer Support

> "It offers the right set of features to deliver effective user support."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216)

P

Primož Š.

ceo

> "Problems with mac computers."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479698)

RW

Robert W.

Manger, Technical Services

> "From a user perspective, this is a very convenient tool that puts everything in one place. "

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610)

DB

David B.

Director

> "I use Linux, and sometimes it fails to display the sub window which means I have to kill and restart it."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2939560)

AV

Aleksandra V.

IT Support

> "The interface is very intuitive, so even first-time users can easily get used to it."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075)

JW

Jessica W.

Practice Manager

> "Set up confuses me but I call and they walk me through everytime"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3454768)

ZP

Zan P.

ICT Development Engineer

> "The interface could be more modern, but the overall experience has been excellent."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009317)

GK

Gregor K.

CEO

> "Always on feature sometimes fails."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3480378)

U

Uroš Ž.

Director

> "Transparent and efficient, stable running as for simple or professional use."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7013360)

DW

David W.

IT Manager

> "I have not had a need to call in for technical support yet."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3995604)

A

Andrejs Š.

Head of infrastructure

> "One of the standout features of ISL Light is its robust functionality."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537256)

MM

Marco M.

CEO

> "Support to Linux server in text mode now is not upported"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2809622)

Xiping Z.

Director

> "The speed and stability of the connection were top-notch, allowing me to connect to our computers in distant..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6098034)

AA

Ana A.

Programme Officer

> "We did not encounter features that would be difficult to use or would demand a change in our business processes."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3117167)

ND

Neil D.

Operations Manager

> "The thing i like most about ISL light is that we are able to see if our systems are up and running using the..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6000334)

AP

Andrea P.

Practice Manager

> "Sometimes it's a little slow, but that's maybe more to do with our internet that the software...."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3257616)

PR

Philip R.

Director

> "Very effective for all my remote support requirements, couldn't work without it"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6361377)

DS

Donna S.

Practice Manager

> "I did not find any features that I did not like."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4052935)

MM

Miha M.

advisor

> "It is easy to use and very intuitive."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7085833)

CW

Cindy W.

Director

> "Ticket tracking and numbering not available"

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2844079)

G

Gregor Ž.

Professional Worker

> "I really appreciate how simple and intuitive ISL Light is to use."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7074009)

CL

Chris L.

Managing Director

> "You have to re-download the software manually from their website and it isn't always easy to find."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2792053)

UZ

Uroš Z.

Network Administrator

> "Stable, secure, and perfect for IT remote assistance.""

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009728)

RA

Rafael A.

Ing Preventa

> "In many occasions the session freeze and the keyboard can´t catch what the operator type, we need minimize..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2388552)

AC

Andrew C.

Software developer

> "The product is robust and reliable and although I have tried competitors free versions, I know that it is well..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6449738)

NJ

NIk J.

Helpdesk analist

> "a bit of delay on top bar when the connection drops (i am wondering if the connection is poor and after 3..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2228483)

LH

Luka H.

Sys admin

> "I really like ISL Light for its simplicity and reliability."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009190)

Andrea L.

Owner

> "If administrator rights are needed on the clients PC and the end user clicks ok i can't control the end users..."

[See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2163554)

[View Reviews](https://www.capterra.com/p/146892/ISL-Light/reviews/)

## User interface

4.91 (237)

4.74 (779)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Action1

Top features

22/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/180609/Action1-RMM/#features)

ISL Light

20/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/146892/ISL-Light/#features)

### Recognition

No recognitions have been awarded to Action1

No recognitions have been awarded to ISL Light

### Deployment & support

Action1

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ISL Light

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Action1

-   By Action1
-   Located in United States
-   Founded in 2016

ISL Light

-   By ISL Online
-   Located in Slovenia
-   Founded in 2001

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