--- title: "Compare ISL Light vs LogMeIn Resolve 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ISL Light and LogMeIn Resolve based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/146892-249584/ISL-Light-vs-GoTo-Resolve" page_type: "comparison" language: "en" --- # ISL Light vs LogMeIn Resolve Features and Cost Comparison Last updated September 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ISL LightLogMeIn Resolve2/4 selected [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) [## ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) Starting Price $34.90/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [779 reviews](#user-reviews) Positive 768 Neutral 10 Negative 1 [## LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.4 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) Starting Price $29.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [216 reviews](#user-reviews) Positive 194 Neutral 16 Negative 6 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### NinjaOne 4.7 (298) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Kaseya VSA 4.1 (207) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 77% of reviewers rated it above 4 stars * * * ### JumpCloud 4.6 (294) * * * Starting Price $3.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### RealVNC Connect 4.4 (167) * * * Starting Price $16.50 Usage Based,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,487 reviews from remote support software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Not enough reviews Feature ratings Single Sign On 4.8 Remote Access/Control 4.8 Multi-Channel Communication 4.7 SSL Security \-- Server Monitoring \-- \--%Fit Missing features Not enough reviews Feature ratings Single Sign On NA Remote Access/Control 4.4 Multi-Channel Communication NA SSL Security 4.0 Server Monitoring NA User satisfaction User satisfaction 4.7 User reviews[779](https://www.capterra.com/p/146892/ISL-Light/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.7 User satisfaction 4.4 User reviews[216](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.2 Price starts from Price starts from $34.90Other, Per Month - Free version - Free trial Price starts from $29Flat Rate, Per Month - Free version - Free trial Best for Best for ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US. Best for IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations. ## User reviews Pros & cons BV Bart V. owner > "It has an API so we can nicely integrate it in our website so we can create easy ready to go sessions for..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537242) PS Primož S. Head of Customer Support > "While the solution meets our needs, it becomes less economical due to the requirement for multiple concurrent..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216) AA Aaron A. IT > "The experience is very good, both for the user and the administrator, ease of connection, connection to..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6543248) DR Danijel R. System tehnician > "I don't like how the administration tools are implemented, especially when you accidentally open UAC window..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009188) RW Robert W. Manger, Technical Services > "This gives me a much simpler option and I am able to package the program and deploy through SCCM removing the..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610) SS Seth S. Internal Systems and Security Manager > "Not a fan that there's a minimum amount of characters before I can submit this, so I'm just typing random..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010808) AC Andrej C. Managing > "Reliable operation of ISL – it is important that you can rely on ISL, because there are never any issues, it..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009579) DC Daniel C. Overtrold > "The installation right now is a bit of a hassle on Arch / OpenSUSE." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7011975) LH Luka H. Sys admin > "It makes remote support fast, secure, and very user-friendly, allowing me to assist anyone with just a few..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009190) AA Aaron A. IT > "For mac os it is a bit complicated to control but that is the fault of mac os security" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6543248) PS Primož S. Head of Customer Support > "For over a decade, ISL has been our trusted solution for seamless access and user support across our..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216) RC Robert C. CONTROLLER > "LITTLE DIFFICULT GETTING THE PRINTER ON THE SUPPORT COMPUTER SETUP ON THE CLIENT COMPUTERS SO THAT PRINTING..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092568) A Andrej Š. System technician > "Always-on function is really good as it provides a backup when VPN's or RDP have issues." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009187) BG Bob G. Owner > "Cannot choose location for file transfer." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6497993) A Andrejs Š. Head of infrastructure > "The software is user-friendly, secure, and has solid cross-platform compatibility, which is essential for..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537256) WW Walter W. Network Administrator > "The only con I could even give it is when you set unattended access and then go to connect to that machine it..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092692) A Andrej Š. System technician > "Remote access works with no hiccups and it works on multiple OS's." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009187) TH Tim H. CEO > "Mobile apps not easy to use for ISL Conf proxy users, from the perspective of end users." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6620090) LP Lenart P. Delivery manager > "Both technicians and end-users benefit from its simplicity, and it has definitely helped to resolve issues..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010467) VR Verified Reviewer IT Systems Engineer > "ISL is lacking some features of higher-profile remote tools such as NinjaRMM or N-ABLE RMM." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092019) PR Patrik R. System administrator > "The remote access is fast and reliable, and the ability to connect to users without requiring them to install..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006090) Martin H. Managing Director > "The only minor issue is that I sometimes can't copy/paste between my host machine and the remote machine..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4951635) PS Primož S. Head of Customer Support > "Its flawless connectivity and intuitive interface make it an indispensable tool—simple to use, yet powerful..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216) MK Mitja K. IT Spec > "users have some issues with e-mail link not working they need ID so we can connect" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316745) G Gregor Ž. Professional Worker > "The performance is excellent, even on slower networks, and the interface is clean and user-friendly." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7074009) NG Nikoloz G. IT Support Engineer > "It is kind of laggy and also sometimes when I try to get admin rights it stuck and don't let me do anything" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4341850) MM Miha M. advisor > "The platform is well structured, user-friendly, and allows efficient work without the need for extensive..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7085833) GJ Grant J. Director > "Nothing - very happy with the current functionality. " [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6005455) JF Jure F. CEO > "The interface is simple and intuitive, so even non-technical users can navigate it easily." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7011137) Michael D. Managing Director > "The only thing that was a bit awkward until explained was the use of custom RDP ports..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4885630) RW Robert W. Manger, Technical Services > "It doesn't get buried amongst all the open browser tabs and makes it easy to find. " [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610) JB Jeff B. IT Director > "very small issue of some staff having difficulty downloading the small driver to use the program. " [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3995311) Gareth J. Director > "We have all our customers systems set up for unattended access meaning we can support anyone at anytime from..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092215) TS Tom S. Administrator IT > "Sometimes clipboard-sharing function doesn't work" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3984033) MI Marko I. Head of IT > "It’s a reliable and secure tool that makes remote support straightforward, whether connecting to clients or..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006249) MF Mathew F. Technical Director > "The random crashes when using too many sessions." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3990859) RR Romain R. Administrator system and devops > "The interface is intuitive and reliable, making remote support efficient." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010402) AS Andraz S. Računalniški programer > "Just sometime client can not give me access to keyboard." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316802) GR Guillermo R. Systems Administrator > "Compatibility, you can take remote control even for mobile devices" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6611810) HS Harold S. Geschäftsführer > "Screen sharing doesn't really work well for us." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4316799) PS Primož S. Head of Customer Support > "It offers the right set of features to deliver effective user support." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216) DD Derek D. Technical Manager > "The only thing I dislike is the file transfers." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___5003476) RW Robert W. Manger, Technical Services > "From a user perspective, this is a very convenient tool that puts everything in one place. " [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010610) DW David W. IT Manager > "I have not had a need to call in for technical support yet." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3995604) MO Marko O. IT support > "In addition, the price is excellent — more affordable than similar programs such as TV, which further..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006091) TK Tim K. Network manager > "Occasionally loses connection and have to reconnect with new session." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3638413) ZP Zan P. ICT Development Engineer > "The interface could be more modern, but the overall experience has been excellent." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009317) AA Ana A. Programme Officer > "We did not encounter features that would be difficult to use or would demand a change in our business..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3117167) U Uroš Ž. Director > "Transparent and efficient, stable running as for simple or professional use." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7013360) CB Cemil B. IT and Data Security Specialist > "The remote connection time is a bit too long." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3466786) A Andrejs Š. Head of infrastructure > "One of the standout features of ISL Light is its robust functionality." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6537256) SM Silvo M. Delivery manager > "Distribution in a form of executable can make troubles." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479382) BV Benjamin V. Head of CNC Programming > "The application works flawlessly, allows quick access and simple remote support." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7005432) AP Andrea P. Practice Manager > "Sometimes it's a little slow, but that's maybe more to do with our internet that the software...." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3257616) G Gregor Ž. Professional Worker > "ISL Light is an outstanding remote support solution." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7074009) DS Donna S. Practice Manager > "I did not find any features that I did not like." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___4052935) Xiping Z. Director > "The speed and stability of the connection were top-notch, allowing me to connect to our computers in distant..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6098034) DZ Darjan Z. CEO > "Some crashes with ubuntu installation." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3492756) ND Neil D. Operations Manager > "The thing i like most about ISL light is that we are able to see if our systems are up and running using the..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6000334) MN Matevž N. računalničar, računovodja > "The connection is slow some times." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479427) AV Aleksandra V. IT Support > "I really appreciate being able to provide remote support to colleagues reliably and without complications." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075) P Primož Š. ceo > "Problems with mac computers." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479698) UZ Uroš Z. Network Administrator > "Stable, secure, and perfect for IT remote assistance."" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009728) DB David B. Director > "I use Linux, and sometimes it fails to display the sub window which means I have to kill and restart it." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2939560) LH Luka H. Sys admin > "I really like ISL Light for its simplicity and reliability." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009190) JW Jessica W. Practice Manager > "Set up confuses me but I call and they walk me through everytime" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3454768) MI Marko I. Head of IT > "What I liked most about ISL Light was how easy it is to use, its fast and stable performance, and the strong..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006249) GK Gregor K. CEO > "Always on feature sometimes fails." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3480378) CF Carles F. admin it > "working on it for many years, great solution to remote with your customers." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6518348) MJ Miljenko J. Head of tech support engineering department > "There was no features that wasn't good enough for me." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3106565) AV Aleksandra V. IT Support > "The security of the connection is also very high, which gives confidence." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075) MM Marco M. CEO > "Support to Linux server in text mode now is not upported" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2809622) AV Aleksandra V. IT Support > "The interface is very intuitive, so even first-time users can easily get used to it." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7006075) MB Malcolm B. Director > "use it every hour of every day have tried others, but graphics poor, expensive or not as secure" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2489843) SS Stuart S. Director > "It is fast, reliable and great value investment for my business, i could not operate without, have tried many..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092429) CW Cindy W. Director > "Ticket tracking and numbering not available" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2844079) BG Bob G. Owner > "We have used ISL Light since 2007, it makes support simple." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6497993) CL Chris L. Managing Director > "You have to re-download the software manually from their website and it isn't always easy to find." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2792053) CB Carl B. IT Educator > "The software meets all of our requirements and helps us delivering remote support to clients." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092105) TG Torben G. CEO > "That I dont get a warning when my account is about to expire." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2449176) JF Jure F. CEO > "Overall, my experience with ISL Light has been very positive in terms of value for money." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7011137) MB Malcolm B. Director > "use it every hour of every day have tried others, but graphics poor, expensive or not as secure" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2489843) BS Bernard S. Practice Director > "Ease of use and value for money." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3984041) RC Robert C. CONTROLLER > "LITTLE DIFFICULT GETTING THE PRINTER ON THE SUPPORT COMPUTER SETUP ON THE CLIENT COMPUTERS SO THAT PRINTING..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___6092568) RP Ryan P. Owner > "It is easy to use and good value of money" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2403528) DW David W. IT Manager > "I have not had a need to call in for technical support yet." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3995604) LP Lenart P. Delivery manager > "Both technicians and end-users benefit from its simplicity, and it has definitely helped to resolve issues..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7010467) SM Silvo M. Delivery manager > "Distribution in a form of executable can make troubles." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___3479382) PS Primož S. Head of Customer Support > "Its flawless connectivity and intuitive interface make it an indispensable tool—simple to use, yet powerful..." [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___7009216) CW Cindy W. Director > "Ticket tracking and numbering not available" [See full review](https://www.capterra.com/p/146892/ISL-Light/#Capterra___2844079) [View Reviews](https://www.capterra.com/p/146892/ISL-Light/reviews/) Mai M. Managing Director > "It's been a super powerful tool for our team to use with all clients across the country." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7120409) TB Tonia B. Director of IT > "It often resolves to websites outside of the US and is blocked by the system" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6802591) Jen F. Consulting > "I was able to navigate the system with ease so that I could get to work." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___7206021) MT Mark T. Owner > "Poor Apple device support." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452) AN Alex N. System Analysis > "Having information such as what operating system a computer is running, who is currently logged in, and what the..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) PM Paul M. IT System Administrator > "Sometimes it's worked, but then other times, I couldn't even log in because the end-user was asked to enter credentials..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488) AN Alex N. System Analysis > "GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) AN Alex N. System Analysis > "The GoTo Resolve client handles users changing poorly which is usually when the client crashes." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) RS Raj S. President > "It's intuitive interface and robust file transfers are impressive making it easy to use even for novices." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6796851) PM Paul M. IT System Administrator > "Not being able to remote into an end-user's system while they were having a problem." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6014488) AN Alex N. System Analysis > "I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6066810) IF Ian F. IT Specialist > "Specifically on Mac, some users need to change the accessibility settings for GoTo in the systems settings, but they do..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012) MT Mark T. Owner > "Love the mobile device management option" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6652452) SB Steve B. Director > "We have also found that the product is not as stable as GTA and often times out a session or fails to connect, for no..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) NS Nikhil S. Application Development Analyst > "GoTo Resolve's ticketing system is highly effective." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6637939) SB Steve B. Director > "The inability to allow multiple support staff to join the same Unattended Session." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) JB Jeremy B. Csr > "I have been using this app for 2 months and it has been easy to use with my cell and the computer app" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___6520191) SR Sarah R. I.t. technician > "The only thing I don't like is that if I switch users on the computer I am connected to sometimes I have to disconnect..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3729534) MT Marek T. CEO > "The integration with knowledge base articles facilitated quick access to relevant information, enabling efficient issue..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4825144) AS Ankit S. Applications Engineer > "software's user interface is too simplistic and lacking in advanced features." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) HC Haresh C. Warehouse Executive > "It provides quick resolution to respective ticket by number of features like remote acccess, screen sharing, chatting..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884) MS Mike S. IT Administrator > "It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101) AS Ankit S. Applications Engineer > "The software is built on Citrix's secure, high-performance infrastructure, ensuring that support sessions are fast,..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) MS Mike S. IT Administrator > "First time failed, support couldn't get us past step 1 on ticket system, so we canceled. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4873101) DR Dwight R. IT > "The remote session aspect seems to run well and it is easy to elevate the session as an admin, switch between monitors,..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779982) KH Konnor H. IT Specialist > "Deployment could be a bit betterInterface looks a bit bare" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559) JT Jason T. Implementation Specialist > "I like how we can transfer files, so a customer can send me files, or I can send to them." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464) IC Ian C. Systems Analyst > "The only con I can think of is that users can uninstall the tool." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779677) JP John P. Information Security Specialist > "The remote control feature allows us to connect and help end-users." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779371) JT Jason T. Implementation Specialist > "Compared to other screensharing apps, more technically complicated to use than Zoom or Teams" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767464) PF Paul F. Desktop Infrastructure > "The ease of use to be able to remote devices, with or without users at the device, as long as their is internet..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341) AR Amelia R. customer service agent > "getting to know how to use the product at first was difficult" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287) JMA Jomaica Marie A. IT Technical Support II > "I like the color combination and I lie that the other employees that I remote control the PC also trust the product and..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781352) PM Patrick M. Manager > "A tad difficult to setup. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779445) PF Paul F. Desktop Infrastructure > "Also, seeing device resources in the Go To Resolve admin portal is useful." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849341) Azizah A. Office Management > "Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3823314) DL Donna L. IT Manager > "I can quickly login remotely and support employees wherever they are working" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763515) RZ Rostom Z. Digital Literacy Specialist > "At times the connection strength is not great, but this is not a major issue." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3489578) AS Ankit S. Applications Engineer > "It also offers 24/7 support, so users can get help whenever they need it." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) BT Benjamin T. Technical Support Engineer > "The agent doesn't always install properly and it can be a little difficult to push out to many users sometimes. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2932682) CB Chris B. Service Analyst > "It has saved use numerous truck rolls to our osp department." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4781915) VR Verified Reviewer Sr Pipeline Manager > "The element of being in person with someone can be helpful for certain people. If this is you, then this product may..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) RM Ryan M. Systems Administrator > "The support tool works great and I like the mobile remote support tool as well." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4765335) VR Verified Reviewer Sr Pipeline Manager > "Getting people with no internet or very low internet experience can be stressful." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) AS Ann S. VP Operations > "Very easy to install on our new computers, and immediately able to give out computers and work on lingering onboarding..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779306) JD JOHN D. Senior BI Analyst > "Could occasionally run in to problems with client access." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2994902) SP Shelby P. Service Analyst > "The majority of customers that we'd use this for assistance with are elderly, and i like that its very straight forward." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779490) VR Verified Reviewer System Administrator > "I don't like the way they license the app." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2918067) DM Dinesh M. IT Helpdesk > "it is highly secure and others cannot take control because of support Key" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4780426) AS Ankit S. Applications Engineer > "software's user interface is too simplistic and lacking in advanced features." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) JM Jeff M. IT Manager > "We have tried many different remote softwares and Go To Resolve is the most thorough and the easist to use. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763439) KH Konnor H. IT Specialist > "Deployment could be a bit betterInterface looks a bit bare" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4767559) HC Haresh C. Warehouse Executive > "Which improves productivity and reduces workload." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4477884) AS Ankit S. Applications Engineer > "software's user interface is too simplistic and lacking in advanced features." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4763690) IF Ian F. IT Specialist > "The ease of use for the users is great and the chat box allows for easy communication." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4786012) AR Amelia R. customer service agent > "getting to know how to use the product at first was difficult" [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779287) AS Ann S. VP Operations > "I'm not a tech employee and have comfort with a good chunk of tech implementation, and this was super easy. " [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4779306) VR Verified Reviewer Sr Pipeline Manager > "The element of being in person with someone can be helpful for certain people. If this is you, then this product may..." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___2419985) BP Ben P. E-commerce Consultant > "Remote support works well, good tools for setting up support sessions, plenty of logging options." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___3515327) SB Steve B. Director > "The inability to allow multiple support staff to join the same Unattended Session." [See full review](https://www.capterra.com/p/249584/GoTo-Resolve/#Capterra___4849352) [View Reviews](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) ## User interface [ISL Light](https://www.capterra.com/p/146892/ISL-Light/) 4.74 (779) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) 4.42 (216) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important ISL Light Top features 38/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance - Compliance Management - CRM - Cross-Platform - Customizable Branding - Customizable Reports - Data Encryption - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Mobile Device Access - Multi-Channel Communication - Multi-Monitor Support - Multi-platform support - Multiple User Accounts - Multi - Session Handling - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Reboot - Remote Update/Installation - Reporting - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication [See all features](https://www.capterra.com/p/146892/ISL-Light/#features) LogMeIn Resolve 19/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Annotations - API - Audit Trail - Chat/Messaging - Collaboration Tools - Compliance - Compliance Management - CRM - Cross-Platform - Customizable Branding - Customizable Reports - Data Encryption - Diagnostic Tools - File Sharing - File Transfer - Generative AI - Mobile Device Access - Multi-Channel Communication - Multi-Monitor Support - Multi-platform support - Multiple User Accounts - Multi - Session Handling - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Remote Access/Control - Remote Monitoring & Management - Remote Printing - Remote Reboot - Remote Update/Installation - Reporting - Reporting/Analytics - Screen Sharing - Self Service Portal - Server Monitoring - Session Recording - Session Transfer - Single Sign On - SSL Security - Summary Reports - Support Ticket Management - Surveys & Feedback - Third-Party Integrations - Troubleshooting - Two-Factor Authentication [See all features](https://www.capterra.com/p/249584/GoTo-Resolve/#features) ### Recognition ISL Light is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to LogMeIn Resolve ### Deployment & support ISL Light Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos LogMeIn Resolve Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ISL Light - By ISL Online - Located in Slovenia - Founded in 2001 LogMeIn Resolve - By GoTo - Located in United States - Founded in 2003 ## Popular Comparisons [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $34.9/month Price $24.9/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) $29/month Price $24.9/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/194565-249584/TeamViewer-vs-GoTo-Resolve) [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $34.9/month Price ₹480/month 4.6 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-146892/Zoho-Assist-vs-ISL-Light) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[4.72 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) $29/month Price ₹480/month 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/112011-249584/Zoho-Assist-vs-GoTo-Resolve) [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $34.9/month Price €22.9/month 4.6 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/146892-149595/ISL-Light-vs-AnyDesk) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.60 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) $29/month Price €22.9/month 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/149595-249584/AnyDesk-vs-GoTo-Resolve) [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $34.9/month Price $199/year 4.6 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/146892-177094/ISL-Light-vs-Supremo-Remote-Desktop) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) $29/month Price $8.75/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-249584/Slack-vs-GoTo-Resolve) [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) $34.9/month Price $8.75/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-146892/Slack-vs-ISL-Light) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $29/month Price $199/year 4.4 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-249584/Supremo-Remote-Desktop-vs-GoTo-Resolve) [ISL Light](https://www.capterra.com/p/146892/ISL-Light/)[4.74 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) vs [Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/)[4.78 (156)](https://www.capterra.com/p/202036/Getscreen-me/reviews/) $34.9/month Price $5/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/146892-202036/ISL-Light-vs-Getscreen-me) [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/)[4.42 (216)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $29/month Price Contact vendor for pricing 4.4 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/184229-249584/NinjaOne-vs-GoTo-Resolve)