DataEQ vs Zipteams: Which is a better fit?

The ORM aspect of the tool is fantastic and if set up correctly, no mention or sentiment, good or bad slips through the cracks. The platform also uses a crowd to validate sentiment which is fantastic.

In the reporting tool & feedback, there have been a couple of instances where the "insight" hasn't been contextualised and can be misinterpreted and create confusion in the presentation.

The pro's are EVERYTHING. They're a great company with fantastic customer service - always willing to help no matter what time of day and night.

Cons is that it is always quite difficult for me to set up a dashboard and I always have to ask Matt to do it.

The ability to create a dashboard that focuses on a specific topic is also a great feature. Enables the org to zoom in on specific things and gain a better understanding of those topics on live time.

The dashboard was initially quite difficult to work with.

The ease of use and always available support. The BrandsEye team (thanks Amy!) have always been on standby for queries we've had and have always come forward with great suggestions.

It’s user interface is perfect as we can join meetings sessions seamlessly. I like it’s hassle free video sessions.

The cost of the software might be a barrier for some companies on a tight budget.

Zipteams... i have been a Zipteams user for almost 1.5 years now one thing that i love avout Zipteams is how easy it is to use it. The customer care also has the best services.

Sometimes an error occurs when entering the meeting room.

It has nice audio and video quality which is highly appreciated. Zipteams also is user friendly and it has good customer service.

Usage of bandwidth is high according to me as through mobile data it sometimes stops screenshare.

Zipteams is super easy to use even for beginners. I am also pleased by the good customer service it is good i love it.

Unfortunately, Zipteams doesn’t have offline access and ain’t available on Appstore.