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Small-Medium-Enterprise Business
Small Businesses Mid-size Enterprises
It has been amazing, customer service and call logs are incredible. They have all been so kind and so helpful.
The team we were assigned were all but unresponsive and clueless their customer lives in the midwest (not CA -- shocker, right?). We would contact them because we were unable to put our calls on park.
I feel so strongly about how Broadvoice has helped my office become more efficient (and saved me a ton of money) that I just really enjoy spreading the word about how great this company is.
Didn't work, phones were poor quality and the VoIP capability that it was supposed to have never worked. After being fed up, we called around and got quotes for VoIP systems.
Love the updates and communication from Broadvoice regarding the services. We are very happy with our decision to move to Broadvoice.
I should not have done that, in fact I should have cancelled the entire deal when I realized they were not paying attention.
Unlike other companies, you get to speak to a real person when calling customer service and your account representative is so incredibly nice and helpful. Truly more than happy with using Broadvoice.
I least like their customer service. The customer service reps usually have no idea how to fix the product and most times are downright rude.
Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
Absolutely awful, disgusted in the service in which they provided.
I can proudly say that my user experience is very successful. I keep a good opinion of this solution.
When there is a bad wifi it's a bit complicated to hear the other party.
The system is very easy to use. The quality of the connections has been great.
Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though.
Ringover's all-in-one platform, advanced features, and intuitive user interface make it a comprehensive and powerful communication solution for businesses of all sizes.
Sometimes their is a delay a few seconds between when you speak and the person on the phone which I believe will be fixed sooner than later.
Guillome: Hi, I'm Guillome. I'm customer success. I am giving Ringover a three out of five and for more reviews like this, click below. In my day-to-day life, I have several customers to call every day and I'm using for that Ringover that is directly connecting to my application to be allowing me to call directly my clients and to be able to have the best conversation I can have with them. So the thing I like the most with Ringover, that is it is adapting perfectly to the other setup applications. I mean, whenever I have a phone number to call, I just need to click on that phone number and it's going directly to Ringover. That way, I don't have to click on several tabs on my web browser. I just need to do it in one click. I'm clicking on calling and then I can call it. That way Ringover allows me to save a lot of time. The thing that I have the most troubles with Ringover it is that the quality of the call might be sometimes going down resulting in that I have to hang out the call and then call again, to be able to get a better connection.
BroadVoice Cloud PBX
Ringover
BroadVoice Cloud PBX
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Ringover
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