CLARIFIRE ROUNDS vs Carepatron: Which is a better fit?

Concept is excellent; geared towards millenniums who work best with technology; Excellent customer service; partners with you to find ways to improve, especially related to HCHAPs; very responsive.

The program can be difficult to use when it does not update to reflect the actual census in the department.

The program is easy to use, and through it we have increased accountability, improved our measurement, and formulated solid reports that give us actionable data.

There are often 60+ patients on the screen when there are far less than that actually in the department and sometimes not even the same patients which makes it difficult to use.

The ability to have created and then made changes to the rounding questions to suit our needs is great. The customer service and availability of our rep has eased this process for us.

Unfortunately, there was no comparison for the price that the competitor offered. We went with another solution for this reason.

The application is great as it places the focus of our initiatives for the end user and even provides useful scripting for the infrequent user.

The system works great, it is great to set up an easy to use once it is set up. All of the clients who have used it find it to be easy and there has been no complications.

I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.

The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.

There is very limited options to converse with clients between appointments and no notices when a client puts in a note.

The way I have been using the platform to date, my experience is good with what I am able to use. I like it so much I am trying to convince a couple other people to join me.

I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.

We have sought customer service for various questions over the year and their response and time is superb. You always feel like you are being taken care of.

Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.