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Ideal for Substance Use Disorder & Mental Health Programs of all sizes, that provide inpatient residential and/or outpatient services. A fully integrated EHR/PM/RCM platform. Modern and easy to use.
Built for massage therapists, physical therapists, osteopaths, and multi-disciplinary clinics. ClinicSense helps you manage patient appointments, SOAP notes, billing, and marketing - all in one place.
They are very responsive to how my needs may differ from other product users and often add/adjust features to improve my work flow. I appreciate that the system is always changing and improving.
Information that you are currently entering can be lost if connection to internet is broken. Documents have to be locked before you sign.
I like the ease of use with everything being within a click. I think that the paper work itself is easy to use and user friendly with the calendar being connected to the clients chart.
Several incidents of lost documentation which were not a result of user error, but Azzly could not recover these documents. Slow response time on fixing issues in their system.
But my favorite feature is definitely the customer service we receive when we have an issue. The staff at azzly are amazing.
It is very frustrating that the calendar does not link directly to notes.
The Azzly staff are great to work with and have been great with regard to flexibility with our changing needs.
From the "display" issues, to the customer service, to the inability to access the system at times.
Ease of use, reliability, very affordable. Our entire team loves this software, especially the SOAP notes and the flexibility they have.
I just found out about the clinical intake, but after using it, I found out it deletes past information which is terrible.
It is amazing that my clients are able to book online with ease. Its very appealing to the eye and easy to navigate when creating schedules and making appointments.
So I am stuck with the email reminders as my only option for now.
The price was fantastic, it was nice with the automated reminder texts, and online booking.
I have some issues with making changes with payments that may have been inputted wrong.
Their customer service and dedication to continually improving their product won my trust from the very beginning. They continue to be reliably responsive.
Signing in every single time and it lags so i don't always have time to wait for it to pop open. The keep me signed in button doesn't appear to work.
Tanner: My name is Tanner. I'm an account executive, and I would give ClinicSense a five star for sure. And for additional videos like this, check them out below. Prior to ClinicSense, we were just using a mix of tools, primarily Google Calendar, for trying to schedule appointments and trying to write down things like gift cards manually, just on a piece of paper, keeping track of totals and doing email blasts from a free Mailchimp account or something like that. So ClinicSense was great because it combined everything that you need as a massage therapy practice all into one place. You got your email, your gift cards, your services. Everything's right there where you need it. ClinicSense, one of the nice key features is the SOAP notes function. They have a nice 3D anatomical model of the human structure. So that was one of the nice differentiating factors from other massage therapy practice-specific softwares. And the notes are really simple, so when clients come back in, you know exactly what was ailing them the time before versus now. Plus, just being able to have everything all in one place, being able to manage employees as well as their calendars and schedules. And it now has a integration option with Square, so you can tie your services in with your Square portal if that's what you're using to take payments. So it's just a nice all-around software to manage a practice that's pretty lightweight. Getting started with ClinicSense is pretty straightforward. You can have the setup done within a day or an afternoon really, depending on how big your practice is and how many services you want to load in there. But it's a really walkthrough service. As soon as you sign up, they say, "Click here, fill out this, do that," and you're up and running within the day. So you don't really need much support to get it done, but they do have great customer support in general. They're always very responsive if you need any help. So if you are thinking about getting ClinicSense, I would definitely say it's well worth it, especially if you don't need something extremely technically advanced with a lot of options and features. Like I said, it's pretty a lightweight software that gives you everything you need to get your job done. The only thing that they don't have at the moment is extra third-party applications. So if you're using an email service provider like a MailChimp or an ActiveCampaign, or you need to export your data via APIs to other stuff, they don't have that functionality just yet. But those are pretty advanced features that most people don't need.
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