# Compare Moosend vs Klaviyo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Moosend and Klaviyo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147042-156699/Moosend-vs-Klaviyo

---

# Moosend vs Klaviyo Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MoosendKlaviyo2/4 selected

[Moosend](https://www.capterra.com/p/147042/Moosend/)[4.6 (195)](https://www.capterra.com/p/147042/Moosend/reviews/)

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.6 (524)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

[## Moosend](https://www.capterra.com/p/147042/Moosend/)[4.6 (195)](https://www.capterra.com/p/147042/Moosend/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

183

Neutral

3

Negative

9

[## Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.6 (524)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.6

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [524 reviews](#user-reviews)

Positive

498

Neutral

20

Negative

6

## Not a match? Find software alternatives tailored to your priorities.

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Starting Price

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User rating

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 14,008 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

60%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.1

Campaign Scheduling

4.7

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

3.8

63%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.7

Campaign Scheduling

4.8

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

4.4

User satisfaction

User satisfaction

4.6

User reviews[195](https://www.capterra.com/p/147042/Moosend/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.6

Customer support

4.6

User satisfaction

4.6

User reviews[524](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$9Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

From fledgling startups to Fortune 500 companies, thousands of businesses around the globe use Moosend to engage their email subscribers and grow their businesses. Why not you?

Best for

Klaviyo serves B2C businesses of all sizes with 400+ native integrations, including Shopify, WooCommerce, Magento, Salesforce Commerce Cloud, Square Online, Mindbody, and more.

## User reviews

Pros & cons

MR

Marek R.

Java Developer

> "By using Moosend's automation and intelligent segmentation to personalize messaging for each type of customer,..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6808195)

WE

WILLIAM E.

QA Specialist

> "Namely the lack of a dedicated mobile app and a less than ideal mobile friendly website"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6861930)

WE

WILLIAM E.

QA Specialist

> "My overall experience with Moosend has been above average. While it would be nice if they would work harder..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6861930)

Dylan T.

Operations

> "However, we obviously weren't able to get compensation for our time, or expenditure on developers."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___5026199)

MR

Marek R.

Java Developer

> "With Moosend's help, our email marketing initiatives were a smashing success."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6808195)

SE

Sara E.

Blogger

> "Sometimes, I have problems organising elements of my newsletter"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6227859)

RO

Ricki O.

Owner

> "Moosend's drag-and-drop editor made creating beautiful emails easy."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6569458)

SE

Sara E.

Blogger

> "It's not easy to generate reports."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6227859)

RS

Renly S.

Director Marketing

> "With Moosend, I like the ease of planning, scheduling and managing email marketing campaigns"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6147713)

CC

Cody C.

Area Coordinator

> "Forced me to clean emails, and rejected my entire list just because it had some "bad emails.""

[See full review](https://www.capterra.com/p/147042/Moosend/#GetApp___4693061)

RS

Renly S.

Director Marketing

> "I like that it comes with spam blocker which is very helpful"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6147713)

KR

Kaley R.

Sustainability Reporter

> "Maybe they're too good at their jobs because I can't seem to shake the email automations after I did a free..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___4475029)

LW

Lianne W.

Owner

> "It’s AI help us send cart abandonment and product recommendation mail which are completely automated which is a..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3946760)

RE

Ralph E.

Blogger/Graphic Designer/Digital Marketer

> "If the network isn't stable, the content editor can take a while to load at times."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2818537)

RS

Renly S.

Director Marketing

> "Email management and marketing automation is easy with Moosend in place."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6147713)

AB

Andrew B.

Owner

> "The last time I spoke to them, my landing page was not tracking Facebook conversions."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3172489)

Ayush D.

Program Leader

> "I used Moosend for the creation of campaigns and emails that help me to create interactive emails for the..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3135305)

Ameer H.

Corporate Communications Manager

> "The fact that they do not have a mobile app yet or that their website is not mobile friendly."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2942542)

Susang R.

Product Marketer

> "The automation flows provided by Moosend are state of the art and very purposeful in sending email campaigns"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3634822)

SR

Sarita R.

Owner + Graphic Designer

> "Up until today it was the fact that I could not get any help to answer questions about what could be going on..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2813051)

Rachael Woolley -.

Mindset and Health Coach

> "I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3233572)

AB

Andrew B.

Owner

> "First, my landing page wouldn't work because there was an ' (apostrophe) in the title."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3172489)

SB

Shivansh B.

Founder & CEO

> "We decided to try it because of the appealing pricing model and the free account offered to us in the first..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3800936)

SS

Sudip S.

Founder

> "Landing pages not available in the free plan."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3184998)

LW

Lianne W.

Owner

> "This product recommendations have also helped us increase our sales by 10-15%."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3946760)

AB

Andrew B.

Owner

> "The problem is with Moosend, but they just want to pass me off somewhere else."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3172489)

VR

Verified Reviewer

CEO

> "Easy to use, affordable pricing, and excellent customer support"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___5095575)

Jacob L.

Marketing & Web Design Consultant

> "Creating a message in their automation tool is different from their main campaign builder so it isn't as user..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2671084)

KR

Kaley R.

Sustainability Reporter

> "Found it complicated but I'm sure this is a good fit for someone with more robust email marketing background."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___4475029)

LK

Lazaros K.

Media Designer

> "Integration with Wordpress has been a hassle and it's not very customizable"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2716044)

SR

Shaikat R.

CEO

> "You'll love this tool if you're a small business owner or a mid-level email marketer."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___4402166)

HK

Heather K.

Blogger

> "Again, what I couldn't figure out, support did."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3138777)

Nataliya B.

Digital Strategy & Design

> "I like that it is not overly complicated - there is room for more features, but the ones you get are great!"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___4564037)

VR

Verified Reviewer

Agency Owner

> "There are these businesseses/software providers that make running my business a pain, difficult, stressful."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2592958)

Howard O.

President

> "It is the simplest platform I've worked with and does not compromise on any of the features. "

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3514770)

JS

John S.

Editor

> "Maybe I missed something for templates - but when I say slowed me down, I'm only talking 5 seconds."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2341323)

Howard O.

President

> "Creating beautful emails is drag and drop simple."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3514770)

AM

Arneva M.

Executive Director

> "Someone hacked our account and send out phishing emails. "

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2109090)

Ayush D.

Program Leader

> "We can add videos and images to the newsletter. and most important we can get real time analytics."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3135305)

SH

Sam H.

Business ownder

> "More techincal support can be harder to access"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2532879)

Elizabeth H.

Owner/Founder

> "Emails are easy to set up and send out, this is essentially what I use it for, my newsletters."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3555608)

CC

Clifford C.

Owner, Senior Consultant

> "I had some difficulty getting my campaign prepared."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2330084)

SR

Shaikat R.

CEO

> "I like their easy-to-use user interface, attractive template library, and overall workflow."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___4402166)

AM

Arneva M.

Executive Director

> "They refused to take any responsibility and would not refund for the occurrence. "

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2109090)

NS

Nishant S.

CEO

> "Overall Good but verification by gmail is required to gain more deliverability into the inbox not spam hence..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3095015)

HL

Heinrich L.

Manager

> "I can not point out any problems, as I am new to Moosend."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2094746)

[View Reviews](https://www.capterra.com/p/147042/Moosend/reviews/)

LW

Lee W.

Owner

> "Easy ability to see how much money generated for each email sent, good visibility of who opened emails and who was active on the site and how long..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7077455)

Dan J.

Lead Strategist, Designer

> "They've continued to add features to try and justify the costs, but it gets harder to keep up as a small business."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7115526)

IS

Ilayda S.

Marketing Director

> "It’s improved email open rates and resulted in more sales as we can send our fashion customers targetted promotions and keep them engaged with new..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6783045)

Doga I.

Director

> "Some features are not available for every account/business."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7096566)

VR

Verified Reviewer

Digital and Marketing senior specialist

> "During my time at Playmaker and Reper International, I’ve utilized Klaviyo to bridge the gap between complex data and personalized customer..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7114621)

VR

Verified Reviewer

Marketing

> "The recent price increases have come unexpectedly where they now charge for x amount of profiles, this wasn't something we expected when we renewed..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6857226)

Elena D.

Marketing Manager

> "It provides a lot of emails templates and a lot of drag sections to quick launch a Email marketing campaign and also you could design workflows to..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6686651)

Joseph E.

Ecommerce and IT Manager

> "I don't like the pricing structure for a lot of it."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7038090)

Sam Z.

Director Of Marketing And DTC

> "Klaviyo remains the easiest way for marketers to easily segment, personalize, and create behavior based automations."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7058703)

KC

Katie C.

Email Team LEad

> "Cost and pricing structure are not my favorite."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6813794)

OC

Owen C.

MD

> "its huge amount of integrations with a range of ecommerce platforms, specifically in our case the tight integration with Shopify, helping us to..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6497002)

ZP

Zenia P.

Marketing Coordinator

> "Also, it bills based on profiles, and takes ALL profiles from your Woocommerce account whether they're signed up for email or not. When I made..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4873198)

Kennedy K.

freelancer

> "The thing I love is how powerful the tool is in terms of email marketing and how it can be easily integrated with big platforms such as Shopify and..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6689292)

GD

Grant D.

Production and Product Line Manager formerly Marketing and Web Manager

> "A bit pricy and tiers and auto upgrades take a while to get used to"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6572455)

RO

Ricki O.

Owner

> "Klaviyo's best features include: 1) creating targeted campaigns and automating email workflows 2) detailed insights into email performance to be..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6551659)

Raphael F.

Head of Ecommerce

> "It's a bit abusive even though the service is great."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6860235)

VR

Verified Reviewer

Digital and Marketing senior specialist

> "Being Klaviyo certified, I’ve seen firsthand how their predictive analytics and behavioral "Flows" outperform basic newsletters."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7114621)

VR

Verified Reviewer

Chief of Staff

> "The interface can feel dense at first."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6823065)

KK

Kevin K.

Marketing Manager

> "The flow builder is powerful, flexible, and ideal for organizations that rely on data-driven automation."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7045217)

AW

Adam W.

eCommerce

> "The import from mailchimp was a bit of a hassle, and the sync between Klaviyo and Shopify has some unexpected issues that crop up, but that's likely..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4821411)

DANIEL V.

Consultor

> "I have several clients with whom I have implemented the tool and at least 40% of sales are thanks to the flows, registration pages and campaigns..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6483491)

Raphael F.

Head of Ecommerce

> "We didn't appreciate the drastic price increase last year in 2024."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6860235)

SO

Sophie O.

Head of ecommerce

> "More and more start-ups are launching complementary services to Klaviyo, such as Wax (Whatsapp solution) and Loyoly (loyalty program), so we've..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6728534)

MV

Mariana V.

Social media lead

> "It is a little more expensive than other similar tools."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6810154)

RO

Ricki O.

Owner

> "Its powerful segmentation and automation tools allow me to create highly targeted and personalized email campaigns."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6551659)

SK

Sabri K.

does not refund money

> "We canceled a plan by mistake, they do not take it back and do not give refunds"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6359313)

VR

Verified Reviewer

Marketing

> "They host weekly webinars, which are usually worthwhile and useful for the team to attend to learn about email marketing best practices."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6857226)

KM

Kortney M.

Owner

> "The cost was getting high especially for a small list. And the support was not always available straight away"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6665441)

LE

Lindsey E.

Owner - Head Designer

> "I love the ease of connecting Klaviyo to my Shopify store and other apps."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7090949)

IA

Isaac A.

Student

> "The only bad thing I found about this tool was that as the number of subscribers increased, the cost of Klaviyo also increased considerably, which..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4907836)

BJ

Brittany J.

Operations Manager

> "I like that it has so many features that are one or two clicks to implement, like the follow up email feature."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6778473)

MB

Miriam B.

Administrator

> "It was pretty complicated to manage the email domain switch."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6752033)

AW

Angela W.

Graphic Designer

> "We’ve seen better engagement, stronger results, and feel much more confident in our marketing since using Klaviyo."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7075018)

AS

Allison S.

Email Designer

> "It could take a while for the support team to understand what I was asking for help with."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6564905)

JV

Jeannie V.

Operations Manager

> "Klaviyo has got some major perks—think advanced segmentation, in-depth analytics, and automation that’s perfect for eCommerce."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6541060)

RR

Ricardo R.

Marketing

> "Can get expensive, especially if using old email lists."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6292703)

Kennedy K.

freelancer

> "It has been the best which has helped me in my journey to e-commerce and selling online, thus bridging the gap between me and my customers."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6689292)

JF

Jonah F.

Manager of Product Development and Business Operations

> "We experienced issues with contacts being overwritten when multiple sign-ups/subscriptions came through the same form."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6234071)

Samuel A.

Digital marketing manager

> "I enjoyed using Klaviyo especially for email marketing, it's easy integration with website to interact with signups makes a great option for me"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6652553)

GN

Gerald N.

Marketing

> "It's starting to get super expensive as our list grows."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6249682)

Doga I.

Director

> "Best email marketing platform for D2C ecommerce businesses."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7096566)

Bo K.

Customer Service Ambassador

> "Has lots of reporting and analytics features but customizing them are not so practical, high management might not see them appealing."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6019114)

RG

Rob G.

CEO

> "good email campaigns with automation, easy to setup flows, integration with ecommerce stores worked well."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7006781)

TA

Trevor A.

Owner

> "The lack of human response when you have an issue, while paying a premium price, makes us not want to recommend Klaviyo to any of our clients."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___5062600)

JN

Joshua N.

Application Specialist

> "Especially during the tough times of retail trade we have found it very successful in assisting with our conversion and driving traffic into our..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6366295)

KN

Kyle N.

Owner

> "It is a lot of work and their support is very limited."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6296706)

VR

Verified Reviewer

CEO

> "I've used it for multiple clients and it's a very powerful and reliable app. If you've got the budget - go for it. If you're on a tight budget -..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6621821)

SR

Steve R.

Digital Producer

> "Klaviyo list management is also poor, and like some other platforms (seems to be a trend), Klaviyo gears the system towards pushing you to pay for..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3934652)

MK

Madhura K.

Marketing Strategist

> "It’s a very good integration and this AI was able to capture the essence of our branding very well in a couple tryouts."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6367231)

SL

Simon L.

Manager

> "Pricing seems a little high compared to others"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6281452)

SW

Simona W.

Head of marketing

> "For the structure our emails, Klaviyo has been an effective tool."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6862781)

Mariia S.

Cosmetic Selling Manager

> "Not being able simply to transfer the email list of customers from our customer service database"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4777891)

JM

Javier M.

Project Manager

> "Flows are easy to create, user profiles are really complete with all the info on a specific contact (if you have an ecommerce integration active)"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6504218)

LC

Lataysha C.

Owner

> "My overall experience has been difficult to where I’ve used it and gave up on understanding it."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6768547)

IA

Isaac A.

Student

> "In addition, thanks to its advanced segmentation system, I was able to reach my target audience precisely, obtaining a higher opening and engagement..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4907836)

KV

Katya V.

Developer

> "We had to download a separate integration tool and were still unable to integrate the emails without the automatic double confirmation email (even..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4159014)

CL

Carissa L.

Marketing and Sales Manager

> "I really like the ease of use with Klaviyo and how they are constantly updating and releasing new features like Ai components"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6825703)

SR

Steve R.

Digital Producer

> "Basic requirements for flows are unnecessarily difficult to implement. When you contact Klaviyo support, staff gives information that contradicts..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3934652)

Bo K.

Customer Service Ambassador

> "Klaviyo could be the best when it comes to behaviour based automations especially building customer profiles and targets the correct customers when..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6019114)

NA

Ndifon A.

Founder and CEO

> "It's a significant drawback, especially for small businesses or those with limited budgets."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6008250)

Bill L.

Vice President of Sales and Operations

> "We like how the data graphs."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___7089137)

VR

Verified Reviewer

Eigenaar

> "Klaviyo keeps deducting money from our creditcard"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6133256)

TO

Tareq O.

Sales Engineer

> "The segmentation tools enable us to create custom lists effortlessly, resulting in targeted mailings and improved results."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4737543)

John S.

Social Media Consultant

> "One potential downside of this platform is its pricing structure. While there is a free version of Klaviyo available, the more advanced features and..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4607346)

MS

Megha S.

marketing automation specialist

> "Klaviyo is appreciated by users for its user-friendly interface, advanced segmentation capabilities, integrations with other tools, analytics, and..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4788112)

MC

Maria C.

Sales Executive

> "It's frustrating when Klaviyo slows down and we have to start over from scratch after making edits, especially if the Email we're creating has a lot..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4679341)

SL

Suzanne L.

Head of CRM

> "Great functionality for building automations"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6839745)

Md R.

Graphics Designe

> "I don't like Klaviyo campaign system it's take some times"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4821612)

SB

Sam B.

E-Commerce Manager

> "It integrates with Shopify remarkably well, and creating workflows via Shopify is very easy."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6746071)

JP

Juliette P.

CEO

> "Klaviyo is a little expensive compared to sendinblue that we used before."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6007467)

IL

Isaac L.

Director of Sales and Business Development

> "Their company continually develops new products that help merchants achieve greater success."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6859213)

MO

Maria O.

Growth Hacking Analyst

> "It has some essential features in a small letter size which is complicated and complex to read; sometimes it isn't as intuitive as you would like it..."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3685319)

MK

Madhura K.

Marketing Strategist

> "I love how Klaviyo not only focuses on triggered flows and campaigns but sms too."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6367231)

TB

Tanya B.

CRM Manager

> "You cannot add users to a list based on their engagement actions in a workflow."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___3547680)

SL

Suzanne L.

Head of CRM

> "Frequent platform updates bringing new and improved capabilities"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6839745)

VR

Verified Reviewer

Owner

> "I didn't know anything about email marketing before using Klaviyo."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6043278)

NM

Natasha M.

Controller

> "Syncs to Shopify and has good reporting."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6824030)

Ben U.

CTO

> "a bit expensive if you dont know what your doing."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6060970)

VR

Verified Reviewer

Marketing

> "It's easy to use, and the ability to build lists and segments is useful and also user friendly."

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___6857226)

MH

Mia H.

Associate Manager Marketing

> "Sometimes it is hard to monitor campaigns when there are multiple going on at once"

[See full review](https://www.capterra.com/p/156699/Klaviyo/#Capterra___4462927)

[View Reviews](https://www.capterra.com/p/156699/Klaviyo/reviews/)

## User interface

[Moosend](https://www.capterra.com/p/147042/Moosend/)

4.62 (195)

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

4.64 (524)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Moosend

31/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/147042/Moosend/#features)

Klaviyo

Top features

37/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/156699/Klaviyo/#features)

### Recognition

No recognitions have been awarded to Moosend

No recognitions have been awarded to Klaviyo

### Deployment & support

Moosend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Klaviyo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Moosend

-   By Constant Contact
-   Located in United States
-   Founded in 1998

Klaviyo

-   By Klaviyo
-   Located in United States
-   Founded in 2012

## Popular Comparisons

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4.5

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