# Compare Moosend vs Gmail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Moosend and Gmail based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147042-202338/Moosend-vs-Gmail

---

# Moosend vs Gmail Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MoosendGmail2/4 selected

[Moosend](https://www.capterra.com/p/147042/Moosend/)[4.6 (195)](https://www.capterra.com/p/147042/Moosend/reviews/)

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/)

[## Moosend](https://www.capterra.com/p/147042/Moosend/)[4.6 (195)](https://www.capterra.com/p/147042/Moosend/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

183

Neutral

3

Negative

9

[## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.4

Reviews Sentiment

Based on [13,477 reviews](#user-reviews)

Positive

13,246

Neutral

199

Negative

32

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 12,154 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

NA

Inbox Management

NA

Email Monitoring

NA

Access Controls/Permissions

NA

66%Fit

Missing features

Feature ratings

Mobile App

4.8

Email Distribution

NA

Inbox Management

4.7

Email Monitoring

4.6

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.6

User reviews[195](https://www.capterra.com/p/147042/Moosend/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.6

Customer support

4.6

User satisfaction

4.8

User reviews[13,477](https://www.capterra.com/p/202338/Gmail/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.4

Price starts from

Price starts from

$9Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

From fledgling startups to Fortune 500 companies, thousands of businesses around the globe use Moosend to engage their email subscribers and grow their businesses. Why not you?

Best for

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

## User reviews

Pros & cons

MR

Marek R.

Java Developer

> "By using Moosend's automation and intelligent segmentation to personalize messaging for each type of customer, we..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6808195)

WE

WILLIAM E.

QA Specialist

> "Namely the lack of a dedicated mobile app and a less than ideal mobile friendly website"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6861930)

WE

WILLIAM E.

QA Specialist

> "My overall experience with Moosend has been above average. While it would be nice if they would work harder of..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6861930)

Dylan T.

Operations

> "However, we obviously weren't able to get compensation for our time, or expenditure on developers."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___5026199)

RO

Ricki O.

Owner

> "Moosend's drag-and-drop editor made creating beautiful emails easy."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6569458)

SE

Sara E.

Blogger

> "Sometimes, I have problems organising elements of my newsletter"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6227859)

MR

Marek R.

Java Developer

> "With Moosend's help, our email marketing initiatives were a smashing success."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6808195)

SE

Sara E.

Blogger

> "It's not easy to generate reports."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6227859)

RS

Renly S.

Director Marketing

> "With Moosend, I like the ease of planning, scheduling and managing email marketing campaigns"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6147713)

CC

Cody C.

Area Coordinator

> "Forced me to clean emails, and rejected my entire list just because it had some "bad emails.""

[See full review](https://www.capterra.com/p/147042/Moosend/#GetApp___4693061)

RS

Renly S.

Director Marketing

> "I like that it comes with spam blocker which is very helpful"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6147713)

KR

Kaley R.

Sustainability Reporter

> "Maybe they're too good at their jobs because I can't seem to shake the email automations after I did a free trial."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___4475029)

LW

Lianne W.

Owner

> "It’s AI help us send cart abandonment and product recommendation mail which are completely automated which is a big..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3946760)

AB

Andrew B.

Owner

> "The last time I spoke to them, my landing page was not tracking Facebook conversions."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3172489)

RS

Renly S.

Director Marketing

> "Email management and marketing automation is easy with Moosend in place."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___6147713)

AB

Andrew B.

Owner

> "First, my landing page wouldn't work because there was an ' (apostrophe) in the title."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3172489)

Ayush D.

Program Leader

> "I used Moosend for the creation of campaigns and emails that help me to create interactive emails for the marketing..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3135305)

SS

Sudip S.

Founder

> "Landing pages not available in the free plan."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3184998)

Susang R.

Product Marketer

> "The automation flows provided by Moosend are state of the art and very purposeful in sending email campaigns"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3634822)

AB

Andrew B.

Owner

> "The problem is with Moosend, but they just want to pass me off somewhere else."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3172489)

Rachael Woolley -.

Mindset and Health Coach

> "I like that I have also been able to use Moosend to build a pop-up subscription form that I was able to build into..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3233572)

Jacob L.

Marketing & Web Design Consultant

> "Creating a message in their automation tool is different from their main campaign builder so it isn't as user..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2671084)

SB

Shivansh B.

Founder & CEO

> "We decided to try it because of the appealing pricing model and the free account offered to us in the first place."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3800936)

RE

Ralph E.

Blogger/Graphic Designer/Digital Marketer

> "If the network isn't stable, the content editor can take a while to load at times."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2818537)

LW

Lianne W.

Owner

> "This product recommendations have also helped us increase our sales by 10-15%."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3946760)

Ameer H.

Corporate Communications Manager

> "The fact that they do not have a mobile app yet or that their website is not mobile friendly."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2942542)

VR

Verified Reviewer

CEO

> "Easy to use, affordable pricing, and excellent customer support"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___5095575)

LK

Lazaros K.

Media Designer

> "Integration with Wordpress has been a hassle and it's not very customizable"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2716044)

KR

Kaley R.

Sustainability Reporter

> "Found it complicated but I'm sure this is a good fit for someone with more robust email marketing background."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___4475029)

SR

Sarita R.

Owner + Graphic Designer

> "Up until today it was the fact that I could not get any help to answer questions about what could be going on..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2813051)

SR

Shaikat R.

CEO

> "You'll love this tool if you're a small business owner or a mid-level email marketer."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___4402166)

HK

Heather K.

Blogger

> "Again, what I couldn't figure out, support did."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3138777)

Nataliya B.

Digital Strategy & Design

> "I like that it is not overly complicated - there is room for more features, but the ones you get are great!"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___4564037)

VR

Verified Reviewer

Agency Owner

> "There are these businesseses/software providers that make running my business a pain, difficult, stressful."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2592958)

Ayush D.

Program Leader

> "We can add videos and images to the newsletter. and most important we can get real time analytics."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3135305)

JS

John S.

Editor

> "Maybe I missed something for templates - but when I say slowed me down, I'm only talking 5 seconds."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2341323)

SR

Shaikat R.

CEO

> "I like their easy-to-use user interface, attractive template library, and overall workflow."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___4402166)

SH

Sam H.

Business ownder

> "More techincal support can be harder to access"

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2532879)

NS

Nishant S.

CEO

> "Overall Good but verification by gmail is required to gain more deliverability into the inbox not spam hence more..."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___3095015)

CC

Clifford C.

Owner, Senior Consultant

> "I had some difficulty getting my campaign prepared."

[See full review](https://www.capterra.com/p/147042/Moosend/#Capterra___2330084)

[View Reviews](https://www.capterra.com/p/147042/Moosend/reviews/)

Sven S.

Director

> "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

NW

Nadra W.

Administrative Assistant

> "It fills up way faster than you'd expect, especially when you're running a business and dealing with large attachments, invoices, and files daily. Before you know it, you're getting that warning..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7154230)

Taquina D.

Managing Partner

> "Labels, filters, and the powerful search feature save me time, and the integration with Google Drive and Calendar keeps everything connected in one place."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7150017)

Enguerran M.

Fullstack Web Developer

> "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than standard folder systems."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

MG

Milagros G.

Content creator and Social Media Manager

> "I’ve used it for years for personal and work-related tasks, from receiving appointment reminders and bills, read my favorite newsletters to handling documents and communication for work and content..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7155870)

JW

Jeffrey W.

Owner

> "Managing multiple labels and folders can take some time to learn, and the search results occasionally return more emails than expected, making it harder to find a specific message quickly."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935)

DH

Daniel H.

Senior Lecturer

> "Gmail offers a secure way to share any type of information from messages to documents and this helps me to securely share lecture updates with my students."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187)

AB

Andreja B.

Senior Platform Engineer

> "Additionally, the mobile interface is starting to feel a bit overcrowded with the forced integration of Chat and Meet at the bottom of the screen, reducing the space dedicated to reading emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677)

MY

Melyssa Y.

Manager

> "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling professional..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

AF

Avery F.

Artist and Tour Manager

> "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703)

RR

Rebecca R.

Production manager

> "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take some effort and..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330)

BN

Brennan N.

Insurance Agent

> "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493)

VP

Valentin P.

Administration Manager

> "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079)

PC

Patty C.

Manager

> "Sometimes I have issues with email grouping, which causes a long email string that is hard to navigate. Although, I was able to eventually disable that feature."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158562)

DH

Daniel H.

Senior Lecturer

> "Gmail has a message scheduling feature which makes it possible to schedule the delivery of a message for a later time and this help me to ensure that i send communications to my students about class..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187)

NC

Nikki C.

Permit Technician

> "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox experience."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268)

VR

Verified Reviewer

Sr. SDET

> "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095)

VR

Verified Reviewer

VP Marketing

> "Gmail lacks some more in-depth security features and allows for too much spam to pass through into normal inboxes"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179440)

Sven S.

Director

> "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to stay on top of important..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

SB

Scott B.

Electrician

> "If you have multiple emails, the app will make you a collective inbox, which can be annoying, but you can switch to primary at any time."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177802)

YA

Yasser A.

Graphic Designer

> "I can easily find all of the emails from my clients, inspiration or project approvals without sifting through tons of emails in my inbox. When I share design files, the integration with Google Drive..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7162980)

Sven S.

Director

> "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

Alejandro A. C.

Postdoctoral Research Associate

> "The app is able to sort my emails depending on their topic, which makes it really convenient because I can avoid updates and notifications when I want to look for my main inbox."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158387)

TH

Trinity H.

Teacher

> "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621)

MTM

Mishell Tera M.

Managing DIRECTOR

> "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email, calendar, and cloud..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726)

Gina M.

Online Business Service Provider

> "another thing I don't like about gmail is if you try and send an email with a large attachment, the email does not go through, it does not get saved as a Draft, you do not receive a warning of a 'too..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6867879)

BE

Ben E.

Marketing and Communications Executive

> "Gmail helps to organise all your emails and has a better process for any workspace using an email service that actually filters out the unnecessary emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705)

RR

Rebecca R.

Production manager

> "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330)

PP

Piyusha P.

Customer service

> "The platform makes it easy to manage emails through powerful search functionality, smart categorization, spam filtering, and customizable labels."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840)

FGC

Federico Gastaldo C.

Operatore di Patronato e Caf

> "The app has social and promotional tabs that may misclassify our emails and make us miss on some important ones"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7172823)

MK

Manpreet K.

Physiotherapist

> "It is simple, dependable, and works seamlessly across my phone, tablet, and computer. Whether it's important work notifications, exam results, immigration updates, or everyday communication, Gmail..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174498)

Stephanie W.

Owner

> "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547)

AF

Avery F.

Artist and Tour Manager

> "The power of the internal search engine is also a major asset: I just type a keyword or a contact's name, and I can find a message from several months ago in a single second."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703)

KB

Katie B.

Business analyst

> "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620)

AA

Ashley A.

Volunteer

> "It's best from securing my account, help me keeping my records, help me retaining my contacts, helping me to access my documentation"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7100056)

ES

Ehsan S.

Production Manager

> "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production necessitates manual..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

PP

Piyusha P.

Customer service

> "I also appreciate how well it integrates with Google Drive, Calendar, Meet, and other productivity tools, creating a complete communication ecosystem."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840)

SQ

Sara Q.

School Counselor

> "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644)

SP

Sonu P.

Systems Analyst

> "Features like labels, filters, categories, and customizable inbox settings help improve productivity and email organization."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523)

Sven S.

Director

> "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

RJ

Rashaad J.

Junior A and R Associate

> "The search feature is one of the biggest strengths in my opinion, especially when you need to quickly find an old conversation, a contract, or a shared file from several weeks ago."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417)

RJ

Rashaad J.

Junior A and R Associate

> "If the organization is not very structured, notification syncing can sometimes be a bit inconsistent depending on the devices being used."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417)

Patricia L.

Operations Manager

> "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378)

VR

Verified Reviewer

Technician

> "I sometimes am unable to find certain email threads even when searching exact names found in the title of threads."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109633)

VR

Verified Reviewer

CSR

> "Gmail provides excellent value, especially since the standard version is free and includes a large storage allowance shared with Google Drive and other Google services."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504)

VR

Verified Reviewer

Head of marketing

> "What I like least is that for some reason it stopped feeding me incoming emails out of the blue, and missed an important meeting because of it. Although I reset my phone, it still not working."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075000)

Nathaniel C.

Account Executive

> "Features like Smart Compose, powerful search, labels, and filters make managing high email volume simple and efficient."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322)

KB

Kim B.

RBT

> "I do not like that I run out of space but don't mind having to pay for additional storage as needed as they have good and fair prices and a variety of options for different needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7167482)

Enguerran M.

Fullstack Web Developer

> "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870)

MY

Melyssa Y.

Manager

> "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

VR

Verified Reviewer

CSR

> "These tools allow users to organize their inbox efficiently and tailor the email workflow to their needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504)

IP

Indra P.

IT Manager

> "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537)

Sven S.

Director

> "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928)

MY

Melyssa Y.

Manager

> "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562)

Rahul W.

Student

> "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old receipts or forgotten..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

EK

Ernest K.

Accounting Professional, CPA candidate

> "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938)

AD

Aaron D.

Tech Specialist

> "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell you by priority level..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935)

Rahul W.

Student

> "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it was just a simple..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417)

SV

Sammi V.

Senior Client Manager

> "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and Meet."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781)

CM

Claudio M.

Digital Marketing Manager

> "Gmail has minimal customization options and this makes it rigid and less responsive"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174859)

ES

Ehsan S.

Production Manager

> "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows and monitoring tools..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802)

JPN

Jean-Pierre N.

Instructional Designer

> "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518)

DC

Daniel C.

Benefits and Compliance Manager

> "I think the layout and ability to compose and edit emails is not quite as good as Outlook. "

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211)

BY

Brian Y.

Visa Consulting Specialist

> "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a reasonably large number..."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

VR

Verified Reviewer

Crisis Intervention Peer Specialist

> "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502)

DS

Danielli S.

Architect

> "This feature streamlines the process of accessing services, eliminating the need to create and memorize additional passwords, and this integration also gives me greater confidence and security."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6854511)

BY

Brian Y.

Visa Consulting Specialist

> "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a time-sensitive consular email."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815)

OP

Olivia P.

Senior Technical Strategist

> "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392)

AM

Anna M.

Customer Service Agent

> "It’s no longer possible to create a new Gmail account without providing a phone number for verification."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031)

VR

Verified Reviewer

Accountant

> "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier"

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272)

MK

Mohammed K.

Teacher

> "the attaching big files not supported, and promotion emails are annoying and there no how to stop that."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7103433)

Nathaniel C.

Account Executive

> "Gmail offers unmatched reliability, intuitive design, and seamless integration with the broader Google Workspace ecosystem."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322)

Swarnima G.

Software Engineer

> "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198)

Montesan B.

Marketing Consultant

> "Gmail has a schedule send feature which allows me to customize my preferred time when i want my emails to be delivered."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6874651)

Zach P.

Marketing Coordinator

> "This can lead to you missing important emails if you don't pay as close attention to these email subfolders."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7104646)

KS

Katie S.

Operations Manager

> "It keeps my inbox organized, makes searching fast, and works seamlessly with Google Drive and Calendar, which makes daily work much smoother."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6881663)

BE

Ben E.

Marketing and Communications Executive

> "There is not much that I don't like about Gmail; the only thing that could be improved is adding more customisation features."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705)

RH

Renee H.

Manager

> "Its one of the main support systems to our business, we have several emails that we use daily and need to toggle between based on needs."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7088539)

Charlie L.

Videographer and Editor

> "Recently, they've added an unsubscribe button up top, but I've found that not to work as well as manually doing it."

[See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7099338)

[View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/)

## User interface

[Moosend](https://www.capterra.com/p/147042/Moosend/)

4.62 (195)

[Gmail](https://www.capterra.com/p/202338/Gmail/)

4.81 (13,477)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Moosend

Top features

21/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/147042/Moosend/#features)

Gmail

19/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/202338/Gmail/#features)

### Recognition

Moosend is recognized as a top-rated tool in 2 Capterra Shortlist reports

Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value Email ManagementSoftware (2026) 

### Deployment & support

Moosend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Gmail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Moosend

-   By Constant Contact
-   Located in United States
-   Founded in 1998

Gmail

-   By Google
-   Located in United States
-   Founded in

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