Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Ciphr's solutions are typically used by the HR, payroll, learning and recruitment teams within UK organisations ranging from 100 to 2,000 employees in size.
Businesses across nearly every industry with between 25 and 5,000 employees looking for an HR outsourcing solution.
Implementation was methodical, comprehensive and well supported. Spend time ensuring your data for migration is accurate and comprehensive as this will save time later.
Absence not linked to payroll means there is a lot of manual work and its open to errors.
Easy to use, great for streamlining processes and brilliant report writing system/statistical analysis.
Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules.
The support from our Account Manager is fantastic and she is extremely knowledgeable about the product. The mobile function is great for employees and managers who work remotely.
Reporting can be complicated if you aren't an Excel whizz however training is provided to help make it less painful.
Overall I've had a positive experience with CIPHR and its great to see they regularly engage with their clients to ask about their needs and change their priorities for improvements based on feedback.
I like that this software protects me, and does not allow people who are not my family to use anything of mine to gain assets or money.
The absolutely horrible interface. There is little to no information on what anything does, you just have to click it and find out.
The software has many features helpful for Human Resources. Along with the software you get great technical support and excellent customer service.
HR FMLA processing is, from my experience, a horrendous and borderline illegal mishandling of information.
You can begin using Comprehensive Services with no ADP knowledge and quickly become a pro. The teams want you to succeed and will help in anway you can.
The visual that ADP shows when the site is down looks very outdated and did not provide any information on when the site would be back up, so this was frustrating at times.
Outstanding - many great systems and excellent people to help get it all done.
Hasving to pay for custom reports sometimes, when an already-existing styandard report is available, and can be tweaked for no additional cost.
Chris: Hello, my name's Chris. I'm an HR generalist. I work at a home company that has about 100 people, and ADP Comprehensive Services, I give a four out of five. We use ADP for hiring processes and we also use it for weekly payroll and monthly payroll. Things I like about ADP is how everything is right there where you need it. There's very few things that aren't, but everything else is right there where you need it. Things I don't like about ADP is how difficult it makes it to figure out time cards, because I had to do a math calculation in order figure there out, and there are a few other things that I wish they could do some improving on, as far as when it comes to the hiring process as well.
Prioritize real-user-identified key features according to your needs to find your best fit.
Ciphr
Top FeaturesADP Comprehensive Services
Ciphr
--
ADP Comprehensive Services
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: