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Enterprise-level retailers, distributors, and 3PLs looking to overcome omnichannel challenges
Small to mid-sized sellers of replenishable consumer goods through multiple online marketplaces and in-store POS. Ideal for in-house customer service and fulfillment plus drop-shipping.
It's compitent, reliable, and fair priced. The representatives are friendly and knowledgable.
I dislike the cost of service and limited availablity for all my clients.
We loved the fact they understood our business very quickly and their software has a lot of functions that solve the challenges of our true omni-channel business.
They have a very consultative approach and are supply chain and retail experts. We struggled to find a platform that could manage all three of our channels (ecom, brick and mortar and wholesale).
The tech support is excellent. I really like the buttons for easy sale items.
I like the speed, quality of service and customer service assistance.
The ability to get people trained and operational within one day is a big advantage with turnover. The flow from assembly to shipped is simple and easy to follow.
Error messages could be clearer. When an error message appears, the message doesnt specify how to fix the error.
We've had a very positive experience with Chondrion, specifically with customer service and the ability to utilize the system in a way that meets our business needs.
Few problems mostly incorrect addiction and subtractions by users.
The ability to actually have a say in the direction that the software was going as a whole.
There is no way to enter a POS order for a miscellaneous item with an unknown price and stock.
It is an asset to have a program that is tailor made to our specific business structure and needs.
The inability to issue "formal estimates" to customers wishing to budget items.
Prioritize real-user-identified key features according to your needs to find your best fit.
Unified Commerce Platform
Chondrion
Top FeaturesUnified Commerce Platform
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Chondrion
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