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Bob is designed for HR leaders in distributed organizations with people-first values who need to tackle the complexities of global HR processes while remaining agile in an ever-changing world.
Small and medium-sized employers who want to spend less time administering HR.
Very remote/global-friendly. Pretty easy implementation, great support from their team during the selection & implementation process and even now when we need help with some issues/questions.
I was really disappointed that the user survey and performance elements of the software were both limited and priced separately from the rest of the package.
Users are encouraged to share their 'superpowers' which helps people to connect with others who have similar interests. The system is really easy to navigate and there are some useful integrations.
Still missing a few HR processes (eg. Competence Matrix).
Our management team likes the ease of requesting promotions and raises for the team, and everyone enjoys the visually attractive org chart.
I find the features not very intuitive - even if they are there - they are hard to find or manipulat.
The live chat team are amazing! so helpful and happy to work out a solution to any awkward query.
Sometimes things are not that logical in how it works, for example, people are able to go into negative holiday balance.
Our overall experience with BerniePortal is great. Our customers are coming around to using it and those that do, love it.
Customer service is slow and terrible. It takes days for someone to get back to you, and sometimes, it's just to tell you that they still don't have the answer.
It does a nice job on ACA reporting and benefit administration. The applicant tracking software with indeed is a nice feature.
Going forward and back is difficult as an enrollee. Seems to sometimes not work or feel you are stuck.
We've seen many of our clients get excited about the platform, especially when they are able to easily learn more about their benefits and how to keep their benefit information organized in one place.
It did not work, the reports it created were literally nonsense.
I am finding Bernie Portal to be a great value add for my agency. My groups like the portal, it is easy to use, and it helps me get new business and retain what i already have.
The inability to sign someone up without providing information that's not necessary/relavent.
Manu: Hello, my name's Manu. I work as the finance manager for Cyprium Metals Limited here in Australia. We are a company between the range of 50 to 100 people at this stage, and we got the Bob last year and I rate it five. We use Bob basically for the whole employee's lifecycle management, as well as leave tracking purposes, because we've got multiple sites. So that flexibility Bob offers us from the platform and domain and all those sort of things is great. So it's end to end after you onboard an employee to basically offboard them. The flexibility to be able to design the flows and tasks as well as the accessibility of the Bob from any device at anywhere without restricting to the network of the company or the domains. Because we operate multiple sites, that's really handy, and we were looking for something like that and Bob came good with that sort of an option at a very reasonable price. At this stage, there is not much to dislike. I believe they are working on it. Few things which we would like them to improve upon is the ability to integrate with other systems, for example, the ERP, which runs payroll. So if they can integrate with that, the data which is in Bob can be used without having to manipulate manually and bringing it on at Excel, and then try to import it. So in terms of integration, I believe they are working on it, but at this stage, it's not there.
Prioritize real-user-identified key features according to your needs to find your best fit.
Bob
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Bob
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