---
title: "Compare Hemlane vs Innago 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Hemlane and Innago based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/147198-166893/Hemlane-vs-Innago"
page_type: "comparison"
language: "en"
---

# Hemlane vs Innago Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HemlaneInnago2/4 selected

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.8 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

[Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

[## Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.8 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

Starting Price

$36.50/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [226 reviews](#user-reviews)

Positive

220

Neutral

4

Negative

2

[## Innago](https://www.capterra.com/p/166893/Innago/)[4.9 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting Price

Contact vendor

Value-for-Money

5

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [532 reviews](#user-reviews)

Positive

521

Neutral

8

Negative

3

## Not a match? Find software alternatives tailored to your priorities.

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Highest Rated

### Condo Control

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* * *

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Free Trial

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User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Guesty

4.4 (485)

* * *

Starting Price

$23.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

86%

of reviewers  
rated it above 4 stars

* * *

### Buildium

4.5 (2,234)

* * *

Starting Price

$62.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### Hostaway

4.8 (1,623)

* * *

Starting Price

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Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,200 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Channel Management

\--

Communication Management

4.5

Accounting

4.2

Financial Reporting

4.6

Document Management

4.8

84%Fit

High performer

Feature ratings

Channel Management

4.4

Communication Management

4.8

Accounting

4.7

Financial Reporting

4.7

Document Management

4.8

User satisfaction

User satisfaction

4.8

User reviews[226](https://www.capterra.com/p/147198/Hemlane/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.8

User satisfaction

4.9

User reviews[532](https://www.capterra.com/p/166893/Innago/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

5.0

Customer support

4.9

Price starts from

Price starts from

$36.50Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed for landlords, brokerages, and property managers looking to streamline rental operations, reduce overhead, and scale efficiently.

Best for

Independent landlords, property managers, rental management companies, residential property management companies, self storage, HOAs, community managers, military housing, docking management, & more.

## User reviews

Pros & cons

SL

Seulkee L.

Product Lead

> "I have used Hemlane for 2.5 years and am very satisfied with its features and services. When I became a first time landlord, Hemlane was a life..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7118893)

JC

Jacob C.

Co-Owner

> "The current financials and expense tracking capabilities, check the box but nothing more, and was not competitive enough to consolidate and remove..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

JC

Jacob C.

Co-Owner

> "We have found significant value in the platform's dedicated repairs and maintenance request coordination capabilities; this has allowed us to spend..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

BW

Becky W.

Founder

> "It seems that I could always get a call back from sales when I was initially looking at transitioining to Hemlane, but now that I've committed and..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6695670)

BS

Brent S.

Owner

> "It efficiently handles all my property management needs, from tenant screening and lease tracking to maintenance requests and financial reporting."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

BS

Brent S.

Owner

> "Additionally, the platform currently lacks the functionality for lease signing, which is a notable drawback."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

AU

Andy U.

Manager

> "What u like most is the patients and the help service you guys provide and how fast you guys are any issue I have it’s addressed with tenants or my..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7008839)

BS

Brent S.

Owner

> "However, I found the Tenant pay chart to be quite perplexing, as it was missing several key details that left me feeling uncertain."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

SS

Sara S.

Tenant Communications and rent collection

> "Hemlane is a genious program, they make management,rent collection and tenant communication a breeze. When we ever have questions we just email..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6865708)

CP

Carl P.

Property Manager

> "This triggered the normal security precautions, but would have shut down our payment processing throughout the next billing cycle."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6573835)

JC

Jacob C.

Co-Owner

> "Lastly, our tenants have provided positive feedback regarding their onboarding experience and their ongoing interactions with Hemlane whether on..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

NK

Natalia K.

Buyer

> "Complicated profile settings, issues with uploading docs"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6543816)

MS

Mikayla S.

Property Owner

> "We are quickly able to scan and tell which leases are coming up for the next 30, 60 and 90 days which makes leasing a breeze. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6791484)

DW

Diana W.

Property manager

> "Hemlane does not put enough emphasis when messaging clients about showings that they must confirm!"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6648982)

TG

Tay G.

Teacher

> "Pretty okay need better contact support but over all great they are helpful when you have issue with portal actual help with getting in contact..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7048380)

CR

Carlie R.

Owner

> "Had issues originally uploading documents. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7075076)

TG

Tay G.

Teacher

> "support team is amazing they are very helpful with issues only think is they don’t really get you in contact with YOUR landlord they just give you..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7048380)

KV

Kaustubh V.

Product Management

> "Also, somehow the number to call for tenants seems always hard to find."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6833269)

JD

Josiah D.

Realtor, property manager

> "I like how integrated everything is from marketing to applications, to documents for the lease to the Mangement process."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6666628)

RY

Ron Y.

CEO Landlord

> "Can't help with section 8 inspections."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6663010)

BK

Brayden K.

Renter

> "I have made a few requests that were needed to be fulfilled and it has always been efficient between communication and scheduling"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7057242)

CP

Carl P.

Property Manager

> "The fact one tenant being an idiot can crash my system is odd."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6573835)

EC

Earl C.

Manager

> "The team is always listening to feedback and making constant improvements to the product to make it the best software it can be for its customers!"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7050737)

VM

Vincent M.

None of your business

> "Prospective tenants are unable to reply."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6832497)

JL

Jamie L.

Owner Landlord

> "Very handy in collecting rent and tracking payment status / back money owed"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6554908)

VM

Vincent M.

None of your business

> "The lease generator has bugs."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6832497)

BS

Brent S.

Owner

> "This feature enhanced my overall experience by providing both flexibility and control."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

RY

Ron Y.

CEO Landlord

> "You are forced to buy their lockbox."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6663010)

BS

Brent S.

Owner

> "I truly appreciate its simplicity and user-friendly interface, which makes navigating the platform a breeze."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

TC

TJ C.

Owner

> "Probably altered my life and tenants lives by withholding payments without proper notice and never told you did until I called in 6 days later"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6298142)

Reike P.

Community and Property Manager

> "I have served the property management and banking industry and have worked on Yardi, App Folio and AIM, Hemlane is hands down the easiest to use..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6658088)

NG

Nathaniel G.

Real Estate Investor

> "They require you to get their lockbox and never explain that an agent will not be involved when showing your property."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

CF

Courtney F.

Driver

> "Overall, it has been a positive experience, and the platform serves as a convenient one-stop resource for all apartment-related needs."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7081527)

JG

John G.

President

> "The lack of the ability to do bank reconciliations"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4863983)

MG

Mark G.

Owner

> "Good, efficient. As I said, Requests are responded to in a timely fashion, and when you a renter that is extremely important."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7090924)

QS

Quentin S.

Owner

> "The higher tier packages were more expensive than I could pay for the services provided."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4981504)

DS

David S.

Landlord

> "The customer service is simply outstanding, extremely knowledgeable staff that can identify and solve just about any issue/question extremely..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

NG

Nathaniel G.

Real Estate Investor

> "You have to figure out everything and that is becasue they hope to mislead landlords in my opinion."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

EK

Emma K.

Manager

> "We love that they even help in posting vacancies, providing templates, etc."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6863377)

DD

Dror D.

CEO

> "such as Stessa. and the billing method of Hemlane is just hard to get or understand."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4324802)

TS

Theron S.

Owner

> "It's been positive, I had a few issues with marketing one of my properties and they were able to talk directly to the Zillow team to fix the issue..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6628518)

NG

Nathaniel G.

Real Estate Investor

> "They will not work with you if it is a misunderstanding."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

DS

Darce S.

President

> "I like that its customizable to your needs and doesnt keep you locked in to one service level."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6569488)

GA

Gino A.

Realtor

> "Oh my god."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4857973)

DS

David S.

Landlord

> "The price point is very affordable and allows me to scale in size at a reasonable rate."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

TR

Taylor R.

Transaction Coordinator & Marketing Specialist

> "Just a few hiccups as this is a relatively new system...specifically with work orders, since we pay them on the same date every month, it is..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2411866)

JL

Jamie L.

Owner Landlord

> "Biggest wish is for the App version to make it a little more mobile friendly."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6554908)

PY

Peyton Y.

apartment manager

> "Reconciling the hemlane payments to the bank and into QuickBooks gets hard sometimes."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2706561)

GG

Gary G.

Chef

> "I really love the fast response through email you guys really make me feel like I'm appreciated and take my needs with a since of urgency"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6882285)

MC

Margaret C.

Project Manager

> "In my 15+ years of using various systems/data bases, mostly for work, I have never received this level of customer service."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2690354)

AP

Aries P.

Realtor

> "Very good definitely has given me a leg up on the competition chicagos rental market is very competetive"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7018058)

TK

Taniza K.

Owner

> "I still have minor problem with the financial and ledger keeping tab."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2520162)

JB

Joseph B.

CSR

> "They helped me resolve issues quickly and correctly."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7045290)

Michael B.

Physician

> "Considering what a management company does and charges, Hemlane is a steal! "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2540312)

DS

David S.

Landlord

> "The more \[sensitive content hidden\] spoke with \[sensitive content hidden\], the more I realized that this product was the perfect fit for my small..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

MC

Margaret C.

Project Manager

> "In my 15+ years of using various systems/data bases, mostly for work, I have never received this level of customer service."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2690354)

[View Reviews](https://www.capterra.com/p/147198/Hemlane/reviews/)

EB

Elizabeth B.

Administrator

> "The tool costs me nothing, yet it provides a way to screen tenants effectively, store leases, remind the tenant of upcoming payments,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122639)

PC

Paul C.

Landlord

> "The only downside is that the accounting and expense tracking features feel limited compared to other tools, so I still rely on..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278)

XL

Xiang L.

property manager

> "Comprehensive reporting: The software provides excellent reports that make it easy to track income and expenses, making it perfect..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546)

CG

Cole G.

manager

> "The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119291)

NB

Nick B.

Owner

> "Overall it's great, I use it for anything I need to do for collecting lease/utility payments, doing credit/background checks, storing..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119410)

DW

Dennis W.

Director of Housing

> "It also takes several days for payments to post in our bank account after a tenant has paid online."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

DS

Derrick S.

Owner

> "I absolutely love Innago for its minimal cost and how it allows me to manage many rental properties, both commercial and residential,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119262)

JW

John W.

Owner

> "Sometimes the billing messes up or the payments are skewed. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123878)

NV

Nikhil V.

Owner, Property Manager

> "Developing a custom lease agreement, fillable forms, e-signature, best of all this is free and makes the tracking of leases,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148)

KB

Kelly B.

Property Manager

> "I get a lot of pop ups about bugs or something not working when on the platform."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720)

KG

Kartikeya G.

Property Manager

> "The interface is clean and intuitive, so my team and tenants adopt it quickly, but it still has the depth to handle applications,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

JR

Javier R.

Owner

> "Small nitpick, I can't get featured on Zillow listings so that my home shows up on the map, so I have to set this service up..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6740204)

ST

Steve T.

Line Machinist

> "Its free to Landlords which is great because I only have 4 units. Because I use the application process, prospective tenants pay for..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122179)

DA

Daniel A.

Property Manager

> "Didn't like that I had to connect the bank account before I had the properties set up"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7178911)

XL

Xiang L.

property manager

> "Streamlined rent collection: I can set up different payment accounts for different properties, which has saved me so much time and..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120546)

NB

Nicolas B.

Property Manager

> "That I can't switch a tenant to an owner or if I put an email already under someone and labeled them wrong I cant switch them to the..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6540923)

TM

Tancy M.

Partner

> "The online payment system works seamlessly, and the customer service has been consistently responsive and helpful for both me and my..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323)

JW

Jeanine W.

Property Manager

> "Initially the micro deposits to ensure the financial numbers were correct did not come through properly."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026519)

SS

Sega S.

President

> "Innago has been a great tool for me to manage my rental properties, I manage both payment and repairs in there."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7128021)

Jenny K.

Property Manager

> "I wanted to tweak the rental application to include some specific screening questions, but there wasn’t much flexibility there."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869620)

TM

Tancy M.

Partner

> "The payment processing is especially convenient—rent collection is smooth and efficient, which has made a noticeable difference in my..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122323)

NV

Nikhil V.

Owner, Property Manager

> "This adds a delay to my process of signing the lease."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7081148)

Jose Q.

Landlord

> "I also find it invaluable for securely connecting with tenants and handling legally binding documents and payments."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7192359)

DW

Dennis W.

Director of Housing

> "There have been a few times I had trouble figuring out how to do a simple task."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

KG

Kartikeya G.

Property Manager

> "The second thing I value is the responsiveness and attitude of the support team. When Innago becomes part of your core operations,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

DG

David G.

Physical Therapist

> "I dislike that Innago's maintenance request section doesn't automatically link to the expenses section."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6670044)

KG

Kartikeya G.

Property Manager

> "Innago has significantly reduced the amount of manual, scattered work I used to do across different tools, and replaced it with a..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

SM

Sal M.

CEO

> "The only thing to improve is that the rent payments are takeing too long to deposit in my account."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6498674)

LV

Lee V.

Property Manager

> "It also includes background screening, rental applications, and even the ability to upload my lease agreements, all if I choose to..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6808790)

BS

Bethany S.

Owner

> "Adding applicants to lease was more difficult."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7089094)

VR

Verified Reviewer

Owner

> "I find that Innago really helps with invoicing and collecting rent from my tenants effectively."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773)

JM

Jennifer M.

Owner

> "There are some limitations that are built in the software that prevent us from doing all that we would like to do."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6731584)

DW

Dennis W.

Director of Housing

> "I like that tenants can connect with me through the app about issues and pay their rent electronically."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119256)

Joel G.

Principal

> "I had to change the lease amount and it was a bit confusing where to go to find the area to change."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6873197)

MS

Mackenzi S.

Property Manager

> "Rent collection is seamless, lease templates are customizable, and the automated reminders help ensure on-time payments."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7000974)

TG

Travus G.

President and CEO

> "Not able to change fees for background checks"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659150)

KG

Kartikeya G.

Property Manager

> "What I like most about Innago is that even being a free software, it feels designed for real-world landlords and property managers,..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

CH

Chavindra H.

property manager

> "State specific lease templates are not available"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6812715)

CS

Chittal S.

Owner

> "The platform simplifies communication with tenants through automated reminders and messaging, ensuring I stay on top of important..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509741)

SW

Sharee W.

Landlord

> "I feel that the users were unfamiliar with this form of technology in completing a rental application."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6569078)

RJ

Ryan J.

Realtor

> "I like that I'm able to customize fields and containers for rental applications so I don't have to come back and ask potential..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6778170)

TS

Tyler S.

Owner

> "I was struggling with rent collection and tracking. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6769015)

LA

London A.

Owner

> "I use Innago for my student housing properties and I really like that it's free and super user-friendly."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123808)

KB

Keith B.

Owner

> "The chat feature is just a bot and not very helpful"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644)

TJ

Tricia J.

Realtor

> "I love that this sent automatic invoices to the tenants and charges automatic late fees in the manner that I set it up to charge..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6772398)

SS

Scott S.

Owner

> "I’m not paying for a bunch of features that I don’t need and would never use."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7059132)

SL

Sydney L.

Landlord

> "It helps me collect rent remotely and keep a record of all my leases, maintenance requests, etc. Plus it is free!"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6737950)

JM

John M.

Operations Manager and Consultant

> "Most other solutions were costly and had too many bells and whistles. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6764873)

RaCR

Richard and Catherine R.

Asset Manager

> "One of the biggest advantages for us is that it’s free while still offering features you’d expect from paid systems."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122385)

VR

Verified Reviewer

Owner

> "There is always an issue with their banking partners."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7123773)

BM

Benjamin M.

Owner Operator

> "I also appreciate that Innago has everything I need for rental management, eliminating the need for other tools."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478)

AP

Alex P.

Owner

> "It takes a bit longer than expected for rent payments to clear."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6563037)

PC

Paul C.

Landlord

> "Overall, it’s a great option for landlords who want an easy-to-use property management system, and I enjoy using it."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120278)

VR

Verified Reviewer

Owner

> "Changing lease terms can be fiddly at times."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6542792)

HK

Hani K.

Partner

> "It was a lifesaver keeping up with who paid and who didn't pay the monthly rents."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615)

KB

Keith B.

Owner

> "It is not intuitive and support is slow to respond. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644)

BM

Benjamin M.

Owner Operator

> "It was great to learn about things like renter's insurance that I needed from the software."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119478)

MC

Michaela C.

Owner

> "The only downside I can think of is that every time my renter's pay with a new payment method, they hold the payment for multiple..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6303259)

Paul J.

Landlord

> "It has made rent collection and management much easier."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7122682)

PN

Prudence N.

Owner

> "Transfer time for payments is longer than I would like."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6659279)

KG

Kartikeya G.

Property Manager

> "Finally, Innago clearly listens to users and keeps improving the product in ways that actually matter day to day, which gives..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7076847)

AS

Austin S.

Manager Member

> "Messaging through app is inconsistent."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6782547)

SM

Shannon M.

Office Manager

> "It’s also nice to be able to send additional invoices for the tenants who pay their water bills to us."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7075506)

HA

Hellena A.

N/A

> "Even though innago sells itself as an all in one property management tool, it’s clunky and unusable when It comes to..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4478543)

MH

Melissa H.

Property Manager

> "The support is great and overall when I have an issue I can get the help I need fairly quickly and compared to other software we have..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119333)

TM

Tanner M.

Owner, Property Manager

> "Clunky UI on web and mobile, long wait time for 2FA codes, lease template creation process is cumbersome, landlord can't see tenant..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4688643)

HK

Hani K.

Partner

> "Great 5 out of 5 helps me a lot managing all my properties."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119615)

VR

Verified Reviewer

NA

> "Lease editing is hard"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491)

DH

Derek H.

Landlord and Owner

> "This significantly simplified my record keeping and automated it, saving me a lot of time throughout the year and for the tax season"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6814722)

CM

Chelsea M.

Landlord

> "I don’t know why more people don’t use this this program over other paid programs!"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6562364)

SW

Schuyler W.

Owner

> "Effective free tool for screening clients and managing revenue."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026534)

VR

Verified Reviewer

NA

> "No smarts on document upload"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6869491)

KB

Kelly B.

Property Manager

> "Nearly everything you need for property management is available to you in an ease to use platform."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7124720)

VR

Verified Reviewer

Owner and CEO

> "Reporting is hard to understand and make use of in a way that makes sense to me"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6673384)

BP

Briana P.

Property manager

> "It is easy to use, organized, and makes managing tenants and applications much more efficient."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7172282)

Michelina T.

UX Designer

> "There is nothing I do not like other than a minor technical glitch which was easily fixed by talking with a customer service..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6185959)

MN

Mena N.

owner

> "Easy to use and available for one rental or multi portfolio, also its free which not many softwares do that"

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119329)

SK

Shabnam K.

Owner

> "Not being able to edit templates inside Innago."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6005828)

VR

Verified Reviewer

Construction Manager

> "Also that there are free features for the tenants to pay as well as a feature to manually enter payments."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6509665)

SC

Scott C.

President

> "The platform has encountered a notable increase in glitches and malfunctions, leading to a substantial investment of our company's..."

[See full review](https://www.capterra.com/p/166893/Innago/#GetApp___4990259)

DK

Dana K.

President

> "It’s intuitive, reliable and surprisingly powerful for a free system."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7120598)

WS

William S.

Owner

> "Not as user friendly as I would like. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6005930)

MS

Madison S.

Owner

> "We love how easy and intuitive the software is, and we love how much faster we can track things now."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7060664)

CS

Christina S.

owner

> "the interface is not easy to figure out."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___3727049)

DP

Dhruv P.

Owner

> "Software is easy to use and the interface is easily navigable."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119767)

CG

Cole G.

manager

> "The main downside is that it can feel limited once you need more advanced reporting, customization, or integrations."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7119291)

AB

Alicia B.

Property Manager

> "It is very user friendly."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7180472)

LV

Lee V.

Property Manager

> "I feel like I make it harder than it should be."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___6808790)

Austin C.

CEO

> "Free to use, and the API integration is a huge plus."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7199021)

KB

Keith B.

Owner

> "It is not intuitive and support is slow to respond. "

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___7026644)

BP

Brittany P.

Property manager

> "The best free property management software that allows you to create and sign leases, screen tenants with background checks, split..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___4779461)

TD

Tiffany D.

Landlord

> "Even though they offer one on one support, trying to get in touch with your designated contact can take a few days before they get..."

[See full review](https://www.capterra.com/p/166893/Innago/#Capterra___3741123)

[View Reviews](https://www.capterra.com/p/166893/Innago/reviews/)

## User interface

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)

4.79 (226)

[Innago](https://www.capterra.com/p/166893/Innago/)

4.86 (532)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Accounting Module

150

Important

Activity Dashboard

120

Important

Hemlane

27/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/147198/Hemlane/#features)

Innago

Top features

28/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/166893/Innago/#features)

### Recognition

Hemlane is recognized as a top-rated tool in 3 Capterra Shortlist reports

Innago

Best Value Apartment Management Systems Software (2026) 

Best Value Apartment Management Systems Software (2025) 

### Deployment & support

Hemlane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Innago

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hemlane

-   By Hemlane
-   Located in United States
-   Founded in 2015

Innago

-   By Innago
-   Located in United States
-   Founded in 2016

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