---
title: "Compare Hemlane vs DoorLoop 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Hemlane and DoorLoop based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/147198-211768/Hemlane-vs-DoorLoop"
page_type: "comparison"
language: "en"
---

# Hemlane vs DoorLoop Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HemlaneDoorLoop2/4 selected

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.8 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

[## Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.8 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

Starting Price

$36.50/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [226 reviews](#user-reviews)

Positive

220

Neutral

4

Negative

2

[## DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [715 reviews](#user-reviews)

Positive

701

Neutral

5

Negative

9

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of reviewers  
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of reviewers  
rated it above 4 stars

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,200 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Channel Management

\--

Communication Management

4.5

Accounting

4.2

Financial Reporting

4.6

Document Management

4.8

84%Fit

Not enough reviews

Feature ratings

Channel Management

4.4

Communication Management

4.0

Accounting

4.6

Financial Reporting

4.7

Document Management

4.6

User satisfaction

User satisfaction

4.8

User reviews[226](https://www.capterra.com/p/147198/Hemlane/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.8

User satisfaction

4.8

User reviews[715](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$36.50Other, Per Month

-   Free version
-   Free trial

Price starts from

$69Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for landlords, brokerages, and property managers looking to streamline rental operations, reduce overhead, and scale efficiently.

Best for

DoorLoop helps property managers and owners automate residential, commercial, and HOA portfolios. From rent collection, accounting, & maintenance, it’s all in one place.

## User reviews

Pros & cons

SL

Seulkee L.

Product Lead

> "I have used Hemlane for 2.5 years and am very satisfied with its features and services. When I became a first time landlord, Hemlane was a life..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7118893)

JC

Jacob C.

Co-Owner

> "The current financials and expense tracking capabilities, check the box but nothing more, and was not competitive enough to consolidate and remove..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

JC

Jacob C.

Co-Owner

> "We have found significant value in the platform's dedicated repairs and maintenance request coordination capabilities; this has allowed us to spend..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

BW

Becky W.

Founder

> "It seems that I could always get a call back from sales when I was initially looking at transitioining to Hemlane, but now that I've committed and..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6695670)

BS

Brent S.

Owner

> "It efficiently handles all my property management needs, from tenant screening and lease tracking to maintenance requests and financial reporting."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

BS

Brent S.

Owner

> "Additionally, the platform currently lacks the functionality for lease signing, which is a notable drawback."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

AU

Andy U.

Manager

> "What u like most is the patients and the help service you guys provide and how fast you guys are any issue I have it’s addressed with tenants or my..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7008839)

BS

Brent S.

Owner

> "However, I found the Tenant pay chart to be quite perplexing, as it was missing several key details that left me feeling uncertain."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

SS

Sara S.

Tenant Communications and rent collection

> "Hemlane is a genious program, they make management,rent collection and tenant communication a breeze. When we ever have questions we just email..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6865708)

CP

Carl P.

Property Manager

> "This triggered the normal security precautions, but would have shut down our payment processing throughout the next billing cycle."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6573835)

JC

Jacob C.

Co-Owner

> "Lastly, our tenants have provided positive feedback regarding their onboarding experience and their ongoing interactions with Hemlane whether on..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

NK

Natalia K.

Buyer

> "Complicated profile settings, issues with uploading docs"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6543816)

MS

Mikayla S.

Property Owner

> "We are quickly able to scan and tell which leases are coming up for the next 30, 60 and 90 days which makes leasing a breeze. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6791484)

DW

Diana W.

Property manager

> "Hemlane does not put enough emphasis when messaging clients about showings that they must confirm!"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6648982)

TG

Tay G.

Teacher

> "Pretty okay need better contact support but over all great they are helpful when you have issue with portal actual help with getting in contact..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7048380)

CR

Carlie R.

Owner

> "Had issues originally uploading documents. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7075076)

TG

Tay G.

Teacher

> "support team is amazing they are very helpful with issues only think is they don’t really get you in contact with YOUR landlord they just give you..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7048380)

KV

Kaustubh V.

Product Management

> "Also, somehow the number to call for tenants seems always hard to find."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6833269)

JD

Josiah D.

Realtor, property manager

> "I like how integrated everything is from marketing to applications, to documents for the lease to the Mangement process."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6666628)

RY

Ron Y.

CEO Landlord

> "Can't help with section 8 inspections."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6663010)

BK

Brayden K.

Renter

> "I have made a few requests that were needed to be fulfilled and it has always been efficient between communication and scheduling"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7057242)

CP

Carl P.

Property Manager

> "The fact one tenant being an idiot can crash my system is odd."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6573835)

EC

Earl C.

Manager

> "The team is always listening to feedback and making constant improvements to the product to make it the best software it can be for its customers!"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7050737)

VM

Vincent M.

None of your business

> "Prospective tenants are unable to reply."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6832497)

JL

Jamie L.

Owner Landlord

> "Very handy in collecting rent and tracking payment status / back money owed"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6554908)

VM

Vincent M.

None of your business

> "The lease generator has bugs."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6832497)

BS

Brent S.

Owner

> "This feature enhanced my overall experience by providing both flexibility and control."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

RY

Ron Y.

CEO Landlord

> "You are forced to buy their lockbox."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6663010)

BS

Brent S.

Owner

> "I truly appreciate its simplicity and user-friendly interface, which makes navigating the platform a breeze."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

TC

TJ C.

Owner

> "Probably altered my life and tenants lives by withholding payments without proper notice and never told you did until I called in 6 days later"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6298142)

Reike P.

Community and Property Manager

> "I have served the property management and banking industry and have worked on Yardi, App Folio and AIM, Hemlane is hands down the easiest to use..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6658088)

NG

Nathaniel G.

Real Estate Investor

> "They require you to get their lockbox and never explain that an agent will not be involved when showing your property."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

CF

Courtney F.

Driver

> "Overall, it has been a positive experience, and the platform serves as a convenient one-stop resource for all apartment-related needs."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7081527)

JG

John G.

President

> "The lack of the ability to do bank reconciliations"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4863983)

MG

Mark G.

Owner

> "Good, efficient. As I said, Requests are responded to in a timely fashion, and when you a renter that is extremely important."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7090924)

QS

Quentin S.

Owner

> "The higher tier packages were more expensive than I could pay for the services provided."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4981504)

DS

David S.

Landlord

> "The customer service is simply outstanding, extremely knowledgeable staff that can identify and solve just about any issue/question extremely..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

NG

Nathaniel G.

Real Estate Investor

> "You have to figure out everything and that is becasue they hope to mislead landlords in my opinion."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

EK

Emma K.

Manager

> "We love that they even help in posting vacancies, providing templates, etc."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6863377)

DD

Dror D.

CEO

> "such as Stessa. and the billing method of Hemlane is just hard to get or understand."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4324802)

TS

Theron S.

Owner

> "It's been positive, I had a few issues with marketing one of my properties and they were able to talk directly to the Zillow team to fix the issue..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6628518)

NG

Nathaniel G.

Real Estate Investor

> "They will not work with you if it is a misunderstanding."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

DS

Darce S.

President

> "I like that its customizable to your needs and doesnt keep you locked in to one service level."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6569488)

GA

Gino A.

Realtor

> "Oh my god."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4857973)

DS

David S.

Landlord

> "The price point is very affordable and allows me to scale in size at a reasonable rate."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

TR

Taylor R.

Transaction Coordinator & Marketing Specialist

> "Just a few hiccups as this is a relatively new system...specifically with work orders, since we pay them on the same date every month, it is..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2411866)

JL

Jamie L.

Owner Landlord

> "Biggest wish is for the App version to make it a little more mobile friendly."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6554908)

PY

Peyton Y.

apartment manager

> "Reconciling the hemlane payments to the bank and into QuickBooks gets hard sometimes."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2706561)

GG

Gary G.

Chef

> "I really love the fast response through email you guys really make me feel like I'm appreciated and take my needs with a since of urgency"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6882285)

MC

Margaret C.

Project Manager

> "In my 15+ years of using various systems/data bases, mostly for work, I have never received this level of customer service."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2690354)

AP

Aries P.

Realtor

> "Very good definitely has given me a leg up on the competition chicagos rental market is very competetive"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7018058)

TK

Taniza K.

Owner

> "I still have minor problem with the financial and ledger keeping tab."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2520162)

JB

Joseph B.

CSR

> "They helped me resolve issues quickly and correctly."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7045290)

Michael B.

Physician

> "Considering what a management company does and charges, Hemlane is a steal! "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2540312)

DS

David S.

Landlord

> "The more \[sensitive content hidden\] spoke with \[sensitive content hidden\], the more I realized that this product was the perfect fit for my small..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

MC

Margaret C.

Project Manager

> "In my 15+ years of using various systems/data bases, mostly for work, I have never received this level of customer service."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2690354)

[View Reviews](https://www.capterra.com/p/147198/Hemlane/reviews/)

CN

Colette N.

Office Manager

> "I love the tenant transactions platform the best, it has greatly enhanced the collections process and has made the tenants more aware of the timing of their..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7189491)

CN

Colette N.

Office Manager

> "I can set up vendors for payments but the transaction limit (amount and frequency( for payment processing is often prohibitive."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7189491)

JL

Jim L.

Broker Owner

> "I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7107657)

MB

Maggie B.

Property Manager In Charge

> "Occasionally, it becomes difficult to remove a charge or a payment that should NOT go to the owner BUT to the management company."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7189436)

MG

Michele G.

Vice President

> "Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7034805)

SR

Susie R.

CEO

> "It took awhile to get the online payment portion set-up and the starting limits on amount of money allowed to be collected online for rent was too low and took..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6091373)

Christine B.

Pilates transformation expert

> "Overall, this application is easy to organize and deploy for multiple tenants but the cost is exorbitant compared to other platforms."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7124734)

Eddie B.

Owner

> "Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6864539)

AB

Amy B.

Property Manager Owner

> "As a new property manager since November 2024, managing 35 single-family homes, I’ve found DoorLoop to be incredibly helpful—but what truly stands out is the..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6853009)

AR

Andrew R.

Owner

> "I was also not informed about the additional fee for a merchant account necessary for rent collection, which was one of the primary reasons I purchased the..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6358553)

Eddie B.

Owner

> "What I liked most about DoorLoop is that it allows me to generate a balance sheet per property."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6864539)

SR

Susie R.

CEO

> "My cons would be that the accounting is property related accounting, and if you need to account for monies such as interest and opening bank deposit you have to..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6091373)

DH

Dustin H.

Property Manager

> "I tell everyone that asks me about DoorLoop what do I like most...having a solid solution that is backed by great support is rare."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7057598)

PH

Paul H.

Owner and CEO

> "I do not like how you have to pay for the highest subscription to be able to send and sign online leases and to be able to communicate with tenants through the..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6000870)

JL

Jim L.

Broker Owner

> "The AI component is also a helpful add-on for the tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7107657)

AR

Alison R.

Owner

> "The rental application feature is a bit clunky to use, and I wish there were a way to split the cost of the TransUnion credit report fee between the applicant..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6075510)

TF

Tommy F.

Owner

> "Pros are for being able to receive payments online, adding/editing lease(s), sending and receiving notifications from tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6200079)

AW

Aleya W.

Owner

> "They don't have a system for being able to account for the changing loan payment of principle vs interest paid in the lump sum."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5057539)

TAA

Tii-Aana A.

Owner

> "The best feature is both the repair request for the tenants which makes for seamless updates and resolutions, as well as the accounting for processing payments..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6185002)

MD

Meika D.

COO

> "Quickbooks is more sophisticated and feature rich on the accounting side so I cannot replace it, which costs me more $ and requires some double entry."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6200832)

RM

Ryan M.

Owner

> "You can be in any state and have legal forms at your disposal which is very useful for smaller firms."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6757808)

EK

Eli K.

Property manager

> "After purchasing their plan, I found it impossible to get help from their customer support team."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6636460)

PA

Paul A.

President

> "It makes it easier for us to track charges and payments, as well as giving us access to a professional-looking statement for our tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6023028)

ME

Michelle E.

Finance Officer

> "The onboarding team, was non existent, there are constant flaws with their system."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6852751)

JC

James C.

Property Manager

> "DoorLoop makes it fast and simple for tenants, managers, and owners alike to pay and receive rent, make repair requests, and track financial data."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5035511)

LZ

Lana Z.

Company Owner

> "Payment processing takes long time so sometimes it's up to 10 days between tenant payment and money being processed to my account."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5064553)

JS

Jacob S.

Co-Founder

> "Additionally, its customizable workflows and task management features adapt to various project requirements, ensuring flexibility and scalability."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6168042)

KS

Katya S.

Property Manager

> "Not important, but annoying, like when you print the numbers on the right are cut off despite printer has "fit in" setting on. And when "print to PDF", it does..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6165269)

LZ

Lana Z.

Company Owner

> "I love that I can customize my overview and put my most important windows there, also all my information is in one place and can be found anytime."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5064553)

JR

Jeff R.

Property Manager

> "I was disappointed to learn that when a tenant pays with the ePay option, it takes 9 days for the money to hit the deposit account."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5070110)

JR

Jose R.

Property Manager

> "The thing I like most about DoorLoop is the ability to track reports, I can come here monthly and it takes me less than a minute to find what I need"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6115001)

SM

Spencer M.

Managing Member

> "I was sad that there are no graphs or charts to show expense trends, NOI trends, revenue trends, etc. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6150757)

AS

Al S.

Owner and Property Manager

> "Interface is user friendly and intuitive, I have a lot of lower income tenants, and they use it and understand it. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7040464)

MG

Mitch G.

Owner

> "I did not like the intial setup fees, I also didn't like the fact I can't do one-off charges for renting out conference rooms etc. but they do not market that..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6152298)

RM

Richard M.

Property Management

> "DoorLoop has a great global search. Once we research all the varied functions and understand how to use them, they provide a multitude of various reports that..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6250813)

MA

Menashe A.

Manager

> "Sometimes the tenants or property managers forgot to link the property or unit on the tasks, so it can be hard to find after some days."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6011884)

EL

Elizabeth L.

Secretary

> "It made management so much easier to have everything (leasing, background checks, accounting, maintenance) all in one place. And the price was very reasonable..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6188635)

ZC

Zac C.

Property Manager

> "Most of the Cons I've had so far have been user error that the support team was able to help me navigate or that they didn't use unit based accounting but that..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6123225)

JS

Jacob S.

Co-Founder

> "centralized dashboard provides real-time insights into project progress and resource allocation, facilitating informed decision-making."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6168042)

AS

Alison S.

Office and LIHTC compliance manager

> "So some of the ways to get to specific features I use the most are not quickly accessible and I have to access them in a roundabout way instead of directly."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6144287)

VR

Verified Reviewer

CEO

> "The customer service is SO quick. And I've got 3 Owners with logins, for their OWN portfolios, and they are impressed as well. If you've got 10 or more..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6160997)

JM

James M.

Property Manager

> "I had some problems with the General Ledger report when a new version was created, but the staff had it taken care of by my next reporting period."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6110014)

MM

Mitchell M.

General Manager

> "The platform evolves with the changing needs of the property management industry, ensuring that users have access to the latest features and technologies."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6103579)

DJ

Dean J.

Property Manager

> "The data got lost in translation when I sent my records to doorloop so I had to re-enter everything."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6252475)

AS

Al S.

Owner and Property Manager

> "I have tried several property management softwares, and I have found Doorloop to be the most intuitive and easiest to use. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7040464)

BL

Bernardus L.

Software Developer

> "We were considered a "larger" company, so they hand-held us through the onboarding process but I can only imagine how much of a nightmare that will become once..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6258372)

KK

Karson K.

CEO

> "DoorLoop makes it easy for our tenants to pay rent, access statements, make work requests, and engage in mass communications."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5082599)

CC

Cheryl C.

Landlord - Property Manager

> "Need to stagger the price out some more because if you go over the limit by even 2 or 3 it can costs a whole lot more per year."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6172255)

GO

George O.

President

> "Comprehensive accounting and easy tenant management (rent collection, communication and maintenance issues entry/tracking)Great and responsive customer service!..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5093909)

JF

Joe F.

Managing Partner

> "The current offering costs twice as much which means our residents would be paying more for application and screening fees."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5042418)

EC

Emily C.

Office Administrator

> "The easy access for our tenants."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7016877)

TA

Teddy A.

Managing Partner

> "There is nothing that I don't like about Doorloop; maybe quick action button to get me directly to a residents ledger would be a great feature."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6279953)

SM

Shai M.

Principal

> "It's integration of third party api's like Box Sign, and Plaid for bank connectivity are seamless."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6146567)

DM

David M.

Manager

> "We spent lots of time filling out a spreadsheet but the initial setup done by DL was incomplete and had many discrepancies. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5094602)

ML

Marie L.

Partner

> "On the Accounting side, the software delivers everything you need to make informed decisions regarding rentals and property management. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6274814)

JF

Joe F.

Managing Partner

> "The DoorLoop's partnership doesn't allow us to take advantage of the revenue stream we could otherwise have with some others."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5042418)

MR

Mollie R.

Broker

> "DoorLoop provides an efficient and organized way to keep all properties, tenants, leases etc in order."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6176752)

Joey M.

Admin

> "Billing practices and not being able to cancel your account with a button."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6158559)

MM

Mitchell M.

General Manager

> "The clean and organized interface allows for easy access to all the necessary tools, making our workflow significantly smoother."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6103579)

ZC

Zac C.

Property Manager

> "Not being able to add a tenant without contact info was slightly irritating but we've found a work around."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6123225)

VR

Verified Reviewer

CEO

> "I like the most that my tenants can put a work order online and get a response; whether or not the office is open."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6160997)

CA

Carlos A.

Property Manager

> "Sometimes I don't receive a clear answer from the text messages online which delays."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6266910)

VC

Vanessa C.

Property Owner

> "Doorloop has helped me keep track of property expenses, materials, & completed work in a very user friendly manner."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5035704)

RL

Rhonda L.

Broker

> "The integration and porting over information was a bit cumbersome. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5097803)

RC

Ryan C.

Property Management Assistant

> "Readily available reports, constant accounting, continuously updates, organization and categorization, user friendly interface"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6115099)

TB

TINA B.

Realtor and Property Management

> "The notices that are sent are not valid for any eviction purposes."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6210316)

PB

Parker B.

Owner

> "The product is fairly intuitive and has role based access that can be customized for various users of the system."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5072846)

SS

Shannon S.

Owner

> "I dont like that the customer and mess up online pay and it will charge me the returned check fees"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6122536)

SB

Scott B.

C.O.O.

> "I really like the ease of setting up tenants, receiving payments, storing documents, and balancing our accounting."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5051950)

EM

Erin M.

Owner Manager

> "At setup there were notifications that went to my tenants without my knowing, and this caused some problems."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6135711)

ZS

Zoy S.

Administrator

> "We have just started using DoorLoop and it has cut our administrative time spent servicing the commercial leases by 90%. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6225093)

MJ

Miranda J.

Property Manager

> "The platform fee for online tenant payments is a bit steep."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5059131)

AM

Amanda M.

Owner

> "They have an extensive library of vidoes that walk you through each process and app feature."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5030951)

MK

Misty K.

Apartment Manager

> "There really has not been any cons to Door Loop in my opinion. When i do not understand how t do something i send a message to support and they respond quickly..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5057571)

MS

Mark S.

Supervisor

> "I am able to properly organize my time and communicate the progress of my assigned tasks is unmatched. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6135659)

MR

Mollie R.

Broker

> "The 3 business day delay for receiving funds isn't ideal."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6176752)

BR

Briana R.

Leasing and Marketing Director

> "The call in feature allowed you to deal with issues in the moment which I've found to be extremely vital."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6153908)

IH

Isaiah H.

Owner

> "DoorLoop is too new and it’s a bunch of kids running around not knowing or understanding how to operate. And don’t even get me started on their customer service..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6339347)

HB

Heather B.

Property Manager/Owner

> "I chose DoorLoop on the grounds of their customer service and features that simplified my fragmented life, like integrated online messaging, signatures,..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4618497)

TG

Toby G.

Owner

> "Found some difficulty in getting my bank accounts connected but it was my user error."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6081556)

AS

Al S.

Owner and Property Manager

> "Interface is user friendly and intuitive, I have a lot of lower income tenants, and they use it and understand it. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7040464)

AR

Alison R.

Owner

> "The rental application feature is a bit clunky to use, and I wish there were a way to split the cost of the TransUnion credit report fee between the applicant..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6075510)

AS

Al S.

Owner and Property Manager

> "I have tried several property management softwares, and I have found Doorloop to be the most intuitive and easiest to use. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7040464)

ZC

Zac C.

Property Manager

> "Most of the Cons I've had so far have been user error that the support team was able to help me navigate or that they didn't use unit based accounting but that..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6123225)

MM

Mitchell M.

General Manager

> "The clean and organized interface allows for easy access to all the necessary tools, making our workflow significantly smoother."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6103579)

RL

Rhonda L.

Broker

> "The integration and porting over information was a bit cumbersome. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5097803)

RC

Ryan C.

Property Management Assistant

> "Readily available reports, constant accounting, continuously updates, organization and categorization, user friendly interface"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6115099)

MT

Megan T.

Property Manager

> "The complexity can be very frustrating at times. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6140404)

JS

Joselyn S.

Property Manager

> "Integration into Doorloop was a breeze."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5043720)

SF

Sheila F.

owner

> "Nothing about this software is difficult to use."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4909853)

EC

Elizabeth C.

owner

> "Yes, integration was easy. "

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___4917998)

EK

Eli K.

Property manager

> "After purchasing their plan, I found it impossible to get help from their customer support team."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6636460)

GG

Gabriel G.

Board President

> "Integration with quickbooks is helpful"

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___3686045)

IH

Isaiah H.

Owner

> "DoorLoop is too new and it’s a bunch of kids running around not knowing or understanding how to operate. And don’t even get me started on their customer service..."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6339347)

AB

Ashley B.

owner

> "The people have been helpful and the transition was pretty easy."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___7034784)

IH

Isaiah H.

Owner

> "In the matter of two weeks I worked with them they had two reps quit which provided confusion to me as a customer."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6339347)

TW

Tasha W.

Property Manager

> "Doorloop is more simple and has tons of topics to help you with questions."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___6165592)

SL

Sarah L.

Head Property Manager

> "Some customer service reps do not read your questions thoroughly and will send you help suggestions that you have stated to them you already tried."

[See full review](https://www.capterra.com/p/211768/DoorLoop/#Capterra___5025607)

[View Reviews](https://www.capterra.com/p/211768/DoorLoop/reviews/)

## User interface

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)

4.79 (226)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)

4.83 (715)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Accounting Module

150

Important

Activity Dashboard

120

Important

Hemlane

27/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/147198/Hemlane/#features)

DoorLoop

Top features

36/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/211768/DoorLoop/#features)

### Recognition

Hemlane is recognized as a top-rated tool in 3 Capterra Shortlist reports

DoorLoop is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Hemlane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

DoorLoop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hemlane

-   By Hemlane
-   Located in United States
-   Founded in 2015

DoorLoop

-   By DoorLoop
-   Located in United States
-   Founded in 2019

## Popular Comparisons

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[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.79 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

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[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

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[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.79 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

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$36.5/month

Price

$0

4.6

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147198-166893/Hemlane-vs-Innago)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

$69/month

Price

Contact vendor for pricing

4.7

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/20372-211768/Entrata-vs-DoorLoop)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.79 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

vs

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

$36.5/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/20372-147198/Entrata-vs-Hemlane)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

vs

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[4.34 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

$69/month

Price

$25/month

4.7

Features

4.1

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/133029-211768/TenantCloud-vs-DoorLoop)