Uscreen vs Brightcove: Which is a better fit?

Speaker 1: My name is Jeremy. I am the owner and founder of Basecamp Learning Media. We're a small company that is designed to help live streamers and YouTubers use tools like Ecamm to bring their content to the web, and I would rate Uscreen a four star. Before Uscreen, we looked at a number of other platforms for delivering our content. We looked at Kajabi, we even looked at Squarespace, and we decided that for our needs that they were not going to work out. When we selected Uscreen, and why we selected going with Uscreen, was largely due to the fact that it had all the tools that we needed. But probably more than anything else, the sense of community that Uscreen has built has been instrumental in helping us get up-to-speed very, very quickly and in order of magnitude faster than I ever thought possible. When we decided to go with Uscreen, we immediately just launched into uploading content to the platform. It was super easy to do. It gave us all the tools that we needed and it helped guide us in a way that would deliver the content most effectively to our customers. For anybody that's looking to get into Uscreen as a platform, my only advice would be to just know your market. Know what your customers are expecting, and make sure that a product like Uscreen can satisfy those needs. For us, it did. And not only did it satisfy the needs that we had at the time, it's continued to grow with us as we've grown.

Jared C.: Hi, I'm Jared with Major League Fishing. I'm the Senior Director of Advertising Operations and Analytics here. We're a company of about 80 people, but we're also a subsidy of Kroenke Sports & Entertainment, which is much larger. Brightcove has been really great for us and I'd rate it a five. Before Brightcove, we had a company called Ooyala. Ooyala was pretty good at what they were doing, and then Brightcove actually bought out the company of Ooyala and we had a little bit of a hurdle in the beginning kind of adjusting, but Brightcove very quickly adapted their program to exactly what we needed. And since then it's been better than what we originally had with Ooyala. Whenever we were looking at a video player, especially for our live-streaming, because that's a core essential to what we do at Major League Fishing is our live-streaming events, we laid out probably about 15 different key components that any company would need for us to be able to do business with them. We sent it out to 13 different companies and in the end, it came down to Brightcove and one other platform. Brightcove was very much interested in adapting their technology to what we needed if it wasn't there already, and they wanted to keep everything in one platform, whereas their only competition in all the things that we needed was going to end up splitting us into two different platforms so that we would have to work between the two and have constant back and forths and worry about that communication between those two points breaking. So in the end, it was an easy choice to choose Brightcove simply because they made it easy for us. To be honest, getting started with Brightcove was a little bit difficult. We weren't necessarily using the software the same way as what we were using previously, and so we had a little bit of a bumpy start. However, Brightcove's support team and engineers were not going to give up on us, and they worked with us a lot to make sure that we understood the platform exactly how we needed it and make sure that they were able to develop the tools that we needed within their platform to make it so that it was easier for us. So if you're considering getting Brightcove, my biggest piece of advice is to be open and honest with the rep that you're dealing with. If there's tools or things that you don't feel that Brightcove has, let them know, let them get you in contact with their engineering team. They're not afraid of trying to make sure that everything that you need is in their platform and the only way they know how to grow is if us, as the clients are out there telling them what we need. That's been my experience with them, and the more that I've been open and honest with what I need and what I need them to change, the greater the feedback I've gotten from them and the greater the relationship we've been able to build.