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Brands and retailers or distributors managing over 100 products and/or selling on more than one channel. Plytix is the only PIM especially designed and priced for small to medium businesses.
Salsify works with leading brand manufacturers, retailers and wholesalers who sell products across multiple channels including their own ecommerce sites through online retailers and marketplaces.
Great overall experience, was offered a lot of help with the set up of Plytix and great customer service help with anything afterwards.
Can't tag my colleagues in tasks, as to allocating traslations or infos added. It is a pity because it is a collaborative tool.
It is organized and very user friendly. Customer service is top notch, always friendly and willing to help out.
The disadvantage is that it is a Saas solution and there is not always the option of customizing.
Every time I have had any issues they have been quickly resolved and I have had calls with multiple different employees who have been efficient, friendly and kind.
When browsing all products, the thumbnail view of images are too small. When selecting what items to put in the catalog, you can select the entire page but the page is limited to 100 items.
The best feature is that it is a complete web-based (SAAS) solution and a great support department.
Once I'm finished working in one form, it takes many clicks to get to the next form. There is no "next" button, so I have to return to my master list to find my next form.
Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.
The experience with this vendor is horrible, they practically disappeared immediately after the sale. I do not recommend it to anyone.
Salsify has been a great addition in our workflow, and we'd recommend it.
Missing analytics behind what retailers have all of the available content on their websites.
The ability to resize/rename images on the fly has been a useful tool, as we previously maintained a folder for each customer's images that were specifically sized and named for them.
The onboarding process is a tedious process that is full of meetings and bureaucratic nonsense.
Digital Catalogs are an excellent tool, very efficient for using w/ multiple clients. Image manipulation on demand is awesome.
If you type a part number quickly, the site lags, and cannot find the item. I usually edit the URL in the address bar to go directly to the page I'm looking for.
Steve: Hi, my name's Steve. I'm a marketing manager at a men's footwear brand in the UK. We are a very small organization with only around six employees in-house, and I'm doing a five-star review for Plytix. Before using Plytix, we had previously used ChannelAdvisor, which had quite a decent PIM functionality, but it was overall very expensive platform of us that we wouldn't really see the benefit for, because we weren't doing a whole lot of marketplace platforms. And then other than that, we were using Excel spreadsheets, and our own ERP system, which can convey a little bit of data, but it was very siloed kind of data in different platforms that I might to bring together to work on product. The reason we chose Plytix for the company was, I think initially, we needed something to speed up the workflow of uploading products to the website, and also creating... Different customers needed different the data in different ways, and we needed really one platform that could kind of manipulate the data in various ways without us having to constantly go over the same spreadsheets and the same data again. The alternatives that I'd seen before on the PIM front were incredibly expensive, more kind of enterprise solutions. It didn't work for a company of our size, so when Plytix came around, it seemed to tick all the boxes for me and was a much more manageable monthly cost. Plytix was incredibly easy to onboard into the company. There was mainly myself doing the training and couple of other support staff, but Plytix own staff would train you online, were friendly and very helpful. But it's a very intuitive platform, very easy to use after a bit of experience I had, like I said, with previous PIMs. I kind of knew the basics, but everything was very, very quick to learn with Plytix. My recommendations to anyone looking to try Plytix would be to get everyone in the team that's involved in product data or websites together for the initial training calls, because they're very helpful. And if anyone has any sort of questions like halfway through, you want Plytix to answer it directly rather than come to you at later stage. I think you really get the most out of it, then, when they can see who the members of your team are, whether you're working on it solely, or you can incorporate workflows for other team members. They'll straight away know the best things to recommend for you. But really, I think it's a no-brainer for us with the cost it was, the amount of flexibility it provides, it's just worth a try.
Plytix
Top FeaturesSalsify
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