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Dialpad vs Tossable Digits: Which is a better fit?

Updated on January 12th, 2025
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Summary
Key features rated by users
Features selected based on 2,573 reviews from Business Phone Systems users.
% Fit
Feature ratings
Call Routing
3.9
Voice Mail
4.0
Mobile Access
3.8
Call Recording
4.2
Call Center Management
3.8
% Fit
Missing features
Feature ratings
Call Routing
4.6
Voice Mail
4.5
Mobile Access
4.5
Call Recording
4.3
Call Center Management
NA
User satisfaction
4.2
User reviews540
Ease of use
4.3
Functionality
4.2
Value for money
4.1
Customer support
4.0
4.7
User reviews123
Ease of use
4.6
Functionality
4.5
Value for money
4.7
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Any size sales organization looking to drive rep efficiency and speed up ramp times.

From an individual person to a large business, we have the ability to be as simple or complex as you need us to be.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-9866d73c-837a-4e9d-98e5-08da44f40610
James Sc O
President
5.0

Jamie: My name is Jamie, I'm the president. I'm going to give Dialpad five stars. And for more reviews like this, click below. Prior to Dialpad, we were using an old fashioned copper landline phone system in an office. And we were using cell phones when we were not in the office. One of the big problems we had, as so easy as it sounds, is it didn't integrate with my system, so we had to physically dial and had a lot of missed dials and wrong numbers. And then you also had people dialing our landline number, which is different than our cell phone numbers. We decided we needed a system like Dialpad because we wanted a single system. Whether we were in our office, working in a Starbucks, working at home, on the road, from our office phone, from our computer, from a cell phone, one thing that worked for all. Very pleasantly surprised how easy it was to integrate Dialpad, both as a cell phone app and on the computer. And it easily integrated with the other recruiting software that we used. It was extremely easy. I am not overly technical, and it worked flawlessly without even a need for help desk support. Strongly consider Dialpad, even over some of the bigger names that are out there that they compete with. The support is excellent when needed, but I've needed it very little. It integrates flawlessly. It sets up nicely, and the price is right. I would absolutely give it serious consideration.

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User interface
190976 video thumbnail}
1 Video
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4 screenshots
147291
1 screenshot

Dialpad

Top Features
34/50
  • Activity Dashboard
  • API
  • Callback Scheduling
  • Call Tracking
  • Contact Database
  • Customizable Caller ID
  • Customizable Reports
  • Interaction Tracking
  • Monitoring
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • SMS Messaging
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Employee Directory
  • Fax Management
  • IVR
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • PBX
  • Predictive Dialer
  • Queue Management
  • Third-Party Integrations
  • Video Conferencing
See All features
Hide Business Phone Systems Software Features -

Tossable Digits

30/50
Show Business Phone Systems Software Features +

Dialpad

--

Tossable Digits

--

Dialpad
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tossable Digits
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Dialpad
  • By Dialpad
  • Located in United States
  • Founded in 2011
Tossable Digits
  • By Telusion
  • Located in United States
  • Founded in 2005
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