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ClickSend vs Textmagic: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 5,513 reviews from SMS Marketing users.
% Fit
Not enough reviews
Feature ratings
SMS Messaging
4.8
Mass Texting
4.5
Campaign Scheduling
4.8
Scheduled Messaging
4.7
Message Personalization
4.8
% Fit
Missing features
Feature ratings
SMS Messaging
4.5
Mass Texting
4.4
Campaign Scheduling
NA
Scheduled Messaging
4.7
Message Personalization
4.3
User satisfaction
4.1
User reviews55
Ease of use
4.2
Functionality
4.2
Value for money
4.1
Customer support
4.2
4.6
User reviews249
Ease of use
4.7
Functionality
4.4
Value for money
4.4
Customer support
4.5
Price starts from
Not provided by vendor
Free version
Free trial
--
One-time payment
Free version
Free trial
Best for

Join over 90,000+ businesses sending communications around the world. Along with a 24/7 customer support team and 99.95% uptime SLA — businesses choose us because we’re always on for our customers.

Textmagic is designed for businesses of all sizes looking to streamline customer communication through texting, from small startups to large enterprises in need of bulk messaging and automation.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-7aadffa1-e3d4-4379-0033-08db5345078d
Allen E
President
5.0

Allen: Hey, my name is Allen. I am the President of physiotherapy and rehab company, and I give ClickSend a 5 out of 5. We were looking for a software that would be able to integrate to our CRM to be able to send automated text messages and some other conversational type messages. We were looking at Project Broadcast but when we found ClickSend, we found an all-in-one solution because they also do print, letters and postcards, which we found helpful with our lead follow ups as well, and tying into our CRM. So overall, it was a better choice for us. Right from the start, I had a lot of questions when I was looking at ClickSend, when it came to their pricing, their structure, the quality of their print work, but every single question I had for their customer service, it was always through chat, but it was always an immediate response. They were very kind, they were very, very helpful, and they followed up with me afterwards via email with resources. So it was a very easy decision making process and buying decision. Their costs were very competitive. The quality of the print work was great. Fast shipping times as well. The text messages were integrated really well with our CRM, so it was a really easy choice to make, and I think their customer service, help and quality of their work really made it stand out. Getting started with ClickSend was rather easy. If I remember correctly, it's been a while, but I think I just had to upload a credit card to purchase some credits. And from there I used the API key to connect to my CRM, and I started scheduling out messages in ClickSend to trigger with some email automations and other tags that we had set up in our CRM. So overall, it was a very simple, smooth process. I do remember some questions obviously coming up during the onboarding process, and again, their customer service was super helpful to quickly answer those and get us up and starting really quickly, within a matter of days. If you're considering using ClickSend, I definitely would suggest just try it out. I think they give you a couple of credits to try and if not, it's just a couple of bucks. Just add some credits in, send yourself a mailer, send yourself some text messages, engage with it, go through. They have a lot of reporting functions as well. You've got nothing to lose.

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video-98f34da0-b780-4a47-6b8a-08dc6e28ad76
Kelli D
COO
4.0

Kelli D.: Hi, my name is Kelli. I am the Chief Creative Officer at a small company under 10 folks. I would give TextMagic, on a scale from one to five, I would give it a four. I use TextMagic on a day-to-day basis to communicate with clients, with folks on my mailing list who have asked to have that daily communication. The thing I like most about TextMagic is that the price is pretty good for what it offers you and... I guess I have two things that I like most, is that it helps you... It has a little mechanism within it that can help you rephrase the text to get it within the amount of characters that you can reasonably send. The one thing that I wish were a little bit better with TextMagic is I wish it were easier to... If multiple folks are using the same app to log in and out of different users using our same company, but a different user. That's a tiny little bit clunky.

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User interface
175783 video thumbnail}
1 Video
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1 Video
175783
5 screenshots
147342
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
2-Way Messaging
207
Important
Activity Tracking
388
Important

ClickSend

17/34
  • Activity Tracking
  • Campaign Planning
  • Communication Management
  • Consent Management
  • Customer Segmentation
  • Drip Campaigns
  • Engagement Tracking
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Marketing Automation
  • Mobile Coupons
  • Multi-Campaign
  • Multi-Language
  • Polls/Voting
  • QR Codes
  • Reputation Management
  • 2-Way Messaging
  • Alerts/Notifications
  • API
  • Automated Responses
  • Campaign Scheduling
  • Compliance Management
  • Contact Management
  • Customizable Templates
  • Mass Texting
  • Message Personalization
  • Open Rate Tracking
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • SMS Messaging
  • Text-to-Win
  • Third-Party Integrations
See All features
Hide SMS Marketing Software Features -

Textmagic

Top Features
20/34
Show SMS Marketing Software Features +
ClickSend
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Textmagic
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ClickSend
  • By ClickSend
  • Located in Australia
  • Founded in 2006
Textmagic
  • By TextMagic
  • Located in United Kingdom
  • Founded in 2001
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