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Textmagic is designed for businesses of all sizes looking to streamline customer communication through texting, from small startups to large enterprises in need of bulk messaging and automation.
Whether it’s a solo practice or a DSO with multiple locations, Intiveo is perfect for dental practices that want to create better patient experiences through optimized engagement.
Same as the above question about what I liked. Very easy/user friendly, customer service is on point, and the options for saving the info collected are great.
The prices of the sms compared to other services can be a bit high. Additionally I have had problems to reach all operators, apparently it is a problem with the number portability of this country.
I have been considerably impressed with the level of customer service I have received from Textmagic. Lastly, I do have to mention, the new interface is wonderful and appears well thought out.
Depending on the volume of texts that need to be send out ,TextMagic can also be costly.
We have been using TextMagic for over a year now and we love the simplicity of use, detailed reporting, and great price.
We text customers if we have a mobile no. (with delivery info). Means no chance of our delivery instructions going to Spam.
Excellent happy with textmagic and have recommended it to others as being a superb way of sending text messages from our office.
If I get a text that says "STOP" from the person sending it, then I don't need an email telling me that they sent a message saying STOP. It's redundant & unnecessary.
Inteveo is very good with reminding patients of their appointments and very good with the two-way interactions.
Hard to think of anything I don't like about EasyMarkit. The only thing would maybe be the lag that sometimes happens when switching between the chat and messaging.
My co-worker and I have loved the ability to text patients. We also greatly appreciate the time we have saved not having to do the confirmations ourselves.
No remote access, so you can cancel or adjust program if weather issues.
Appointment reminders work very well and since we use intiveo the productivity of our front desk and the appointment confirmations have improved a lot. Customer service is outstanding.
Hard to navigate, fix things, change things lots of work to set up initially.
Their support department is always available and so helpful. Our patients love having the ability to text us and complete their forms online.
We have had extra time to spend doing other work as a result of the confirmations. We have also had a lot less missed appointments.
Kelli D.: Hi, my name is Kelli. I am the Chief Creative Officer at a small company under 10 folks. I would give TextMagic, on a scale from one to five, I would give it a four. I use TextMagic on a day-to-day basis to communicate with clients, with folks on my mailing list who have asked to have that daily communication. The thing I like most about TextMagic is that the price is pretty good for what it offers you and... I guess I have two things that I like most, is that it helps you... It has a little mechanism within it that can help you rephrase the text to get it within the amount of characters that you can reasonably send. The one thing that I wish were a little bit better with TextMagic is I wish it were easier to... If multiple folks are using the same app to log in and out of different users using our same company, but a different user. That's a tiny little bit clunky.
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Textmagic
Intiveo
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