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Target market: Small to large call centers and contact centers specializing in inbound and outbound telesales and telemarketing.
HoduSoft is a leading Contact Center Software provider, serving hundreds of customers and helping organizations of every size of business.
Ease of use is the main feature of the tool. Great care is taken to develop a good user experience.
It has many implementation issues and features. Because it is a java file, it is known to have a hardware failure.
I use easycall for calls, conferences, and servicedesk control, where I can check employee breaks, redirect calls, among other options, easy to use software and good interface.
The missing feature is the mobile version of the software (but i think the first release is planned in the very near future).
It is software with ease to make and receive calls.
When you sign in, it automatically pauses, which can make the user forget and remain paused.
I use the tool at work day by day, facilitating contact and support with the customer for call resolution.
I think it should be improved, the reporting part was the only negative point I found.
Nice guys, reliable software, reliable customization services, good support services.
There are no aspect of the product that is difficult to use.
The features are exciting and precisely what people in most industries look out for. The support - HoduCC support engineers are very responsive.
Call complaint, can user multiple sip trunk at the same time.
I highly recommend HoduCC to any business looking for a reliable and feature rich platform.
Some CC Features missing. User interface needs some rework.
The people and the company is great we are happy working with them.
Available sms gateways do not work in UgandaModifications of CRM are very limited.
Prioritize real-user-identified key features according to your needs to find your best fit.
EasyCall Cloud
HoduCC
Top FeaturesEasyCall Cloud
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HoduCC
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