EasyCall Cloud vs InfiniTalk: Which is a better fit?

Melquisedeque M

manager

Ease of use is the main feature of the tool. Great care is taken to develop a good user experience.

Diogo D

Helpdesk

It has many implementation issues and features. Because it is a java file, it is known to have a hardware failure.

Filipe F

service leader

I use easycall for calls, conferences, and servicedesk control, where I can check employee breaks, redirect calls, among other options, easy to use software and good interface.

The missing feature is the mobile version of the software (but i think the first release is planned in the very near future).

Querobim Q

Service Desk Operator

It is software with ease to make and receive calls.

Querobim Q

Service Desk Operator

When you sign in, it automatically pauses, which can make the user forget and remain paused.

Magno M

ServiceDesk Jr

I use the tool at work day by day, facilitating contact and support with the customer for call resolution.

Filipe F

service leader

I think it should be improved, the reporting part was the only negative point I found.