# Compare IntakeQ vs Klara 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare IntakeQ and Klara based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147369-203066/IntakeQ-Online-Intake-Forms-vs-Klara

---

# IntakeQ vs Klara Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IntakeQKlara2/4 selected

[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/)[4.7 (321)](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

[## IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/)[4.7 (321)](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

Starting Price

$49.90/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

BM

AB

JB

Based on [321 reviews](#user-reviews)

Positive

310

Neutral

7

Negative

4

[## Klara](https://www.capterra.com/p/203066/Klara/)[4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.8

Customer Service

4.5

Reviews Sentiment

LL

KE

Based on [211 reviews](#user-reviews)

Positive

196

Neutral

8

Negative

7

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### ModMed

4.4 (365)

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,399 reviews from appointment reminder software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

4.8

Confirmations/Reminders

5.0

SMS Reminders

\--

Appointment Scheduling

4.1

Online Booking

5.0

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Confirmations/Reminders

4.7

SMS Reminders

4.7

Appointment Scheduling

4.5

Online Booking

4.8

User satisfaction

User satisfaction

4.7

User reviews[321](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.7

User satisfaction

4.6

User reviews[211](https://www.capterra.com/p/203066/Klara/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$49.90Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Health professionals, allied health, counselors, physiotherapists, medical doctors, naturopathic doctors, nutritionists, dentists, massage therapists, coaches, lactation consultants

Best for

Medical practices across OBGYN, family medicine, pediatrics, otolaryngology, and many other specialties use Klara to improve patient experience while streamlining internal administrative workflows.

## User reviews

Pros & cons

BM

Bridget M.

Owner

> "I really appreciate the customization options that allow us to tailor everything to our specific workflow and branding. While there was a bit..."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___7041972)

AB

Aleya B.

Business Ops Coord

> "The thing I liked least about IntakeQ is that it isn't fully integrated with our EHR. While it handles intake forms well by uploading them..."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6536679)

AB

Aleya B.

Business Ops Coord

> "The ability to customize forms, send them digitally, and gather responses quickly has saved us time and improved patient satisfaction."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6536679)

LH

Landon H.

Chiropractor

> "The only thing I can think of that I like the least is the occasional formatting difficulties when creating a new form."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6536449)

JB

Julia B.

Patient Care Coordinator

> "It does not take much time to learn how everything works and to quickly make complicated documents which you can also turn into PDFs for..."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6751760)

LF

Lori F.

executive director

> "not being able to edit once we load the form"

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6536670)

HG

Hannah G.

Psychologist

> "It is an incredibly efficient EHR that integrates client notes, billing, and scheduling."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6549783)

BO

Ben O.

Director

> "The provided color schemes and templates are not only unappealing but also lack the much-needed customization capabilities."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#SoftwareAdvice___5072767)

AB

Aleya B.

Business Ops Coord

> "Navigating through the forms, customizing questionnaires, and managing appointments has been a breeze."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6536679)

BB

Bettie B.

Behaviorist

> "Customer service is a relative weakness compared to rest of product"

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6536396)

BM

Bridget M.

Owner

> "It has streamlined our intake process and saved us so much time on paperwork."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___7041972)

HG

Hannah G.

Psychologist

> "It is a little pricey compared to a few other EHRs."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6549783)

BM

Bridget M.

Owner

> "IntakeQ has made our workflow more efficient, organized, and stress-free."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___7041972)

AW

Amy W.

CEO | MS, RDN, CEDS

> "Limited ability to transfer/upload patient records from another system (when transitioning the practice over to IntakeQ); no document..."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___4731876)

WB

Wesley B.

Owner and therapist

> "The platform allows the easy creation of documents."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___7033935)

AJ

Adella J.

CEO

> "Their billing is not great for how complex our billing needs are so we have had to create a complicated system- where an open API for billing..."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___4792505)

JK

Julie K.

physician owner

> "We love how easy it is for our patients to complete the forms we've created on IntakeQ and how easy it was for us to create the forms."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6536463)

BO

Ben O.

Director

> "The support set-up just likes to talk about how cool the product is but they don;t know how to set it up or optimize it for yor business."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#SoftwareAdvice___5072767)

AB

Aleya B.

Business Ops Coord

> "It’s a reliable and user-friendly platform that has significantly streamlined our patient intake process."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6536679)

BR

Brian R.

Surgeon/ Owner

> "Some automations cant be turned off and e scripting is still a bit glitchy"

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___4791822)

AB

Aleya B.

Business Ops Coord

> "It's saved us so much time and reduced administrative hassles significantly."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6536679)

MC

Misty C.

Owner

> "I struggled finding documents that were stored by the manager and wish it had a notification options that documents had been signed without..."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___2959568)

AB

Aleya B.

Business Ops Coord

> "I highly recommend it for any practice looking for a user-friendly solution to streamline patient intake and improve workflow efficiency!"

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6536679)

ES

Erica S.

Owner

> "I don’t like that I can’t edit the payment plan."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___4731762)

AK

Annie K.

Tech

> "Patients also seem to enjoy it and it interfaces really well with our EHR."

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___6537538)

VP

Valerie P.

Office Manager

> "After speaking to several Customer Service reps, they made it sound as if it might not be possible to implement what we needed. "

[See full review](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#Capterra___2726506)

[View Reviews](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

LL

LaWanda L.

Patient Coordinator

> "As a Patient Coordinator, Klara makes it easy to assist patients in scheduling or rescheduling appointments, shortening..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708691)

NP

Nisa P.

Practice Administrator

> "Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6817738)

KE

Kate E.

Senior Revenue Cycle Advisor

> "Our billing department has two medical professional clients that utilize Klara for patient care, inquiries, appointments,..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124)

CY

Corinn Y.

Medical Esthetician

> "I haven't found anything I haven't liked about klara, if I had to choose one thing it would be that it is complicating to be..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870)

FS

Faith S.

Practice Manager

> "Transcribed voicemails, reduced call volume, ability to text clients and send forms, responsive and communicative support team."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701342)

AW

Alexis W.

Site Manager

> "I also wish we could block certain patients from scheduling if they require longer appt times or have frequent no shows and are..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981)

NM

Noel M.

Office Manager

> "We like our support rep and we like that it is integrated with our practice management software, When the system is down there..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640)

RL

Roberto L.

Clinic Coordinator

> "The price for Klara is kinda high compared to other services and that we are not able to share images between klara and our EMR..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6717656)

AP

Andrea P.

Medical Assistant

> "We have a call center off site who handles phone calls from patient so Klara is a great way to communicate with patients..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063)

AB

ANNA B.

SCHEDULER

> "PATIENTS ARE JUST CREATING AN ACCOUNT WITHOUT KNOWING IF THEY HAVE BEEN HERE BEFORE, SO WE GET DUPLICATE OR TRIPLICATE ACCOUNTS..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6719154)

CN

Cassie N.

Biologic Coordinator

> "I find it extremely helpful being able to see if patient's have read your messages and that you can assign a "response" to you..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708970)

AK

Amanda K.

Chief Operating Officer

> "The forms process between ModMed and Klara is also not as robust as it should be which results in duplicative work for the..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704)

MG

Michelle G.

Operations Manager

> "I love the fact it is HIPAA compliant for us to do our Telehealth video calls and send and receive documents from patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6749751)

EB

Erin B.

Medical Assistant Supervisor

> "can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709000)

BC

Becky C.

Medical Assistant

> "So I can take care of the message quickly I also like that I can copy and paste the message and put it in there charts."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724194)

TE

Taya E.

Medical Assistant

> "This has unfortunately caused conflicts in our practice with multiple patients a week arriving to the clinic at the time they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708750)

AW

Alexis W.

Site Manager

> "I like being able to send and receive attachments, have patients do their intake forms online, etc."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700981)

IS

Isobel S.

Admin Manager

> "When the automated messages get sent out, it bumps a patients message up and we sometimes miss it."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700803)

MA

Michelle A.

Director of Operations

> "My experience with Klara has been a very positive one that has improved our workflow, confirmations, cancellations, reschedules..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6729013)

SW

Skylar W.

Front Desk Coordinator

> "Having to upload patient phone number from the system and you can't message the patient until that's done."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643)

ED

Elizabeth D.

Administrative Assistant

> "We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708609)

LD

Lisa D.

Credentialing and HIM

> "Since it is web based it glitches sometimes and it is hard to tell if your message has gone out or not."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716136)

NR

Natalya R.

Patient Service Coordinator

> "It makes it easier to communicate with patients that are unable to answer a phone call, in a way that's more secure than an..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708601)

JW

Jay W.

Healthcare Coordinator

> "Otherwise, no complaints other than the occasional tech issue causing some patients not to be able to access messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268)

JW

Jay W.

Healthcare Coordinator

> "I have really enjoyed saving so much time with communications since I am able to reach patients quickly and easily, and they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716268)

EV

Emolee V.

Registered Nurse

> "I also have trouble explaining to patients how it works, and there is great resistance when they do not understand how to log..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6702564)

CM

Courtney M.

Nurse Practitioner

> "I like being able to send multiple invites and see them on my home page to see who’s joined or not."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708660)

AB

Alexis B.

Front Desk

> "Hard to merge patients together when they have multiple accounts"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701216)

SA

Sarah A.

Physician Assistant

> "I like the instant messaging service and the way you can see when patients have read providers’ messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716573)

MD

Maria D.

cfo

> "You have to do everything on line can not speak to a human being and when you finally get someone they do not know what they..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679)

KE

Kate E.

Senior Revenue Cycle Advisor

> "I love how you can assign conversations and send attachments and how it lists the patient account number!"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716124)

TF

Tami F.

Practice Administrator

> "That the "unread" messages from the patients go back into our inbox."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700771)

SB

Stephanie B.

Patient Coordinator

> "I feel that patient's will respond faster to a Klara Message then if I leave a message on their answering service."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6701078)

AV

Angela V.

Medical assistant

> "The web site logs out too many times I have to log in again and again"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6704856)

SW

Skylar W.

Front Desk Coordinator

> "Avoids "phone tag" and is great for gathering insurance and identification info prior to appointments."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708643)

TR

Tina R.

Practice Administrator

> "Voice recognition and spelling can be inaccurate at times."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708735)

AH

Antoinette H.

Home Physical Therapy Coordinator

> "What I like most about Klara is how I am able to send out appointment reminders to the patients in a timely manner and they are..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6025512)

HR

Heather R.

Clinic Coordinator

> "Intake, system errors, speed of support issues."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102)

CY

Corinn Y.

Medical Esthetician

> "I have enjoyed my experience with Klara, it has been a wonderful, safe way to communicate with patients and follow up with..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700870)

JC

Johana C.

Patient support team

> "When merging accounts sometimes gives you an error"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700799)

LW

Lacy W.

Front Office

> "Great feature of being able to confirm patients have received and read our messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708612)

AH

Andrea H.

Front Office Supervisor

> "can not send out to our patients a mass broadcast message"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700883)

KS

Kayla S.

Practice Manager

> "I also like that we can assign a message to a provider directly and also internally message them."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410)

CM

Carlos M.

Air Traffic Manager

> "What I like the least is sometimes patients don't get all their doubts solved but that's because of the big loads of messages"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705466)

BP

Britany P.

Administration

> "I enjoy how they provide patients with the ability to communicate via when its convenient for the patient"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6747661)

AG

Ali G.

Certified Dermatology Technician

> "Not being able to message land lines."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724138)

SJ

Sincerae J.

Lead Patient Coordinator

> "Klara saves time and allow effective communication between the office and the patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6705165)

MS

Maria S.

Receptionist

> "I cannot view when my next appointment is on the app."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724366)

JW

JENNIFER W.

Billing Manager

> "Our patients and staff love to use Klara it is helpful for busy people to access our office in a timely manner."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700838)

VR

Verified Reviewer

Pharmacy Authorization Specialist

> "The only thing I dislike about Klara is every time someone responds "Thank you", my group gets tagged."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716116)

SM

Sonia M.

Admin

> "It makes communicating with patients very easy and makes workflow with scheduling a lot more clear."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700932)

SR

Susan R.

Billing Lead

> "The online booking feature is a complete failure."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986)

AK

Amanda K.

Chief Operating Officer

> "I love the convenience of Klara - both to communicate with 1 specific patient or a larger group."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708704)

AP

Andrea P.

Medical Assistant

> "I only run into issues if Klara is down or not working."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6709063)

SN

Stephanie N.

RECEPTIONIST

> "It helps me also to confirm or cancel appointments."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6724166)

VM

Victoria M.

Medical assistant

> "The bot sends too many repetitive messages."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702)

EP

Eva P.

office manager

> "we can communicate faster with patients and keeps the phone line less busy"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700833)

KS

Kylie S.

Patient Advocate

> "I do find it can be difficult for our older patient's to navigate"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700905)

HR

Heather R.

Clinic Coordinator

> "The texting feature is great for communicating with patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716102)

KS

Kevin S.

Medical Assistant

> "I wish klara didn't automatically log out every two seconds"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708582)

PB

Paige B.

Optician

> "It has been a wonderful tool to send multiple messages in a very quick manner to my patients."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700896)

GS

Greg S.

CEO

> "I do NOT like how Mod Med approaches support services for Klara."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700786)

SW

Sheila W.

Office Manager

> "It allows us to communicate more efficiently with our patients"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708705)

KL

Kemisha L.

PAR

> "Some people don't know how to properly navigate klara"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700758)

JM

Jessica M.

Customer Service

> "I love how Klara organizes the message exchange between patients and physicians."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210)

AB

Aleta B.

MA

> "I have found it very confusing when myself and another nurse can see the same message. "

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708738)

KS

Kayla S.

Practice Manager

> "It can be clunky at times but for what we use Klara for it works well for our clinic."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6716410)

SC

Sonia C.

Receprionist

> "that patient's can opt out, which can be frustrating."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708700)

TS

Tamara S.

BILLING SPECIALIST

> "I can send a patient a quick text and I get fast responses."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700847)

SR

Susan R.

Billing Lead

> "We feel Klara destroyed the reputation of our practice and we can not do anything about it."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706986)

JM

Jessica M.

Customer Service

> "Klara has made patient communication more effective and my workflow easy and efficient."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6676210)

AW

Ashley W.

clinical manager certified medical assistant

> "When we see they read the message and do not respond!"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708640)

GS

Gayla S.

Front Office Supervisor

> "I like the convenience of messaging multiple patients with one message"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6700812)

VM

Victoria M.

Medical assistant

> "The app signs me out too quickly."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6710702)

RH

Rafael H.

Medical Assistant

> "Klara is one of the best systems our practice has chosen to invest in for our patient care."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708597)

NM

Noel M.

Office Manager

> "It's a little difficult to learn...not really difficult, just a learning curve"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6703640)

KB

Kelly B.

Director of Operations Owner

> "Easy of use and reliability, prompt support, will allow you to add your own documents to text out"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708599)

MD

Maria D.

cfo

> "Horrible it has detroyed our practice reputation"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6708679)

HB

Heather B.

Clinical Supervisor

> "Improved patient engagement, HIPAA compliance, Ease of use and Customizable messages"

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___6706979)

ST

Shina T.

Billing Manager

> "There have been a few glitches as well that weren't followed up on thoroughly. When we uploaded our patient list to Klara, it..."

[See full review](https://www.capterra.com/p/203066/Klara/#Capterra___4567648)

[View Reviews](https://www.capterra.com/p/203066/Klara/reviews/)

## User interface

[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/)

4.74 (321)

[Klara](https://www.capterra.com/p/203066/Klara/)

4.61 (211)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

IntakeQ

Top features

20/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Responses
-   Availability Management
-   Calendar Sync
-   Call Reminders
-   Confirmations/Reminders
-   Contact Database
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Electronic Payments
-   Email Reminders
-   Generative AI
-   HIPAA Compliant
-   Mobile Alerts
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Reminders
-   Real-Time Reporting
-   Real-Time Updates
-   Recurring Appointments
-   Reporting & Statistics
-   Rescheduling
-   Self Service Portal
-   SMS Messaging
-   SMS Reminders
-   Social Media Integration
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Communication
-   Website Integration

[See all features](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/#features)

Klara

19/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Responses
-   Availability Management
-   Calendar Sync
-   Call Reminders
-   Confirmations/Reminders
-   Contact Database
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Electronic Payments
-   Email Reminders
-   Generative AI
-   HIPAA Compliant
-   Mobile Alerts
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Reminders
-   Real-Time Reporting
-   Real-Time Updates
-   Recurring Appointments
-   Reporting & Statistics
-   Rescheduling
-   Self Service Portal
-   SMS Messaging
-   SMS Reminders
-   Social Media Integration
-   Surveys & Feedback
-   Third-Party Integrations
-   Two-Way Communication
-   Website Integration

[See all features](https://www.capterra.com/p/203066/Klara/#features)

### Recognition

IntakeQ is recognized as a top-rated tool in 2 Capterra Shortlist reports

Best Value Medical Practice ManagementSoftware (2023) 

No recognitions have been awarded to Klara

### Deployment & support

IntakeQ

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Klara

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

IntakeQ

-   By IntakeQ
-   Located in Canada
-   Founded in 2014

Klara

-   By Modernizing Medicine
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/)[4.74 (321)](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

vs

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,886)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

$49.9/month

Price

$39/month

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/147369-158456/IntakeQ-Online-Intake-Forms-vs-JotForm-4-0)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

4.6

Features

4.3

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/195467-203066/Care-Patron-vs-Klara)

[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/)[4.74 (321)](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$49.9/month

Price

$23.99/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/147369-153752/IntakeQ-Online-Intake-Forms-vs-Vagaro)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

3.8

4.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/129169-203066/Tebra-vs-Klara)

[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/)[4.74 (321)](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

$49.9/month

Price

$49/month

4.5

Features

4.3

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130710-147369/SimplePractice-vs-IntakeQ-Online-Intake-Forms)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

vs

[Dialog Health](https://www.capterra.com/p/215666/Dialog-Health/)[4.95 (62)](https://www.capterra.com/p/215666/Dialog-Health/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.9

4.8

Ease of Use

5.0

[View full comparison](https://www.capterra.com/compare/203066-215666/Klara-vs-Dialog-Health)

[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/)[4.74 (321)](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$49.9/month

Price

$54/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/147369-178984/IntakeQ-Online-Intake-Forms-vs-Jane-App)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

3.8

4.8

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-203066/athenaOne-vs-Klara)

[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/)[4.74 (321)](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$49.9/month

Price

$0

4.5

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147369-195467/IntakeQ-Online-Intake-Forms-vs-Care-Patron)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

vs

[Weave](https://www.capterra.com/p/141842/Weave/)[4.34 (669)](https://www.capterra.com/p/141842/Weave/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.3

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/141842-203066/Weave-vs-Klara)

[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/)[4.74 (321)](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

vs

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (633)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

$49.9/month

Price

$59/month

4.5

Features

4.6

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/140062-147369/Pabau-CRM-vs-IntakeQ-Online-Intake-Forms)

[Klara](https://www.capterra.com/p/203066/Klara/)[4.61 (211)](https://www.capterra.com/p/203066/Klara/reviews/)

vs

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/165634-203066/Mend-App-vs-Klara)