# EmailOctopus vs GetResponse: Features and Cost Comparison 2026 | Capterra > EmailOctopus vs GetResponse: Which email marketing tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/147415-153948/EmailOctopus-vs-GetResponse --- # EmailOctopus vs GetResponse Features and Cost Comparison Last updated May 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EmailOctopusGetResponse2/4 selected [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) [GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.2 (521)](https://www.capterra.com/p/153948/GetResponse/reviews/) [## EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) [## GetResponse](https://www.capterra.com/p/153948/GetResponse/)[4.2 (521)](https://www.capterra.com/p/153948/GetResponse/reviews/) Starting Price $9.00/month Starting Price $9.00/month Value-for-Money 4.8 Functionality 4.5 Ease of Use 4.7 Customer Service 4.8 Starting Price €16.00/month Starting Price €16.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [655 reviews](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Positive 638 Neutral 12 Negative 5 Positive 638 Neutral 12 Negative 5 Reviews Sentiment Based on [521 reviews](https://www.capterra.com/p/153948/GetResponse/reviews/) Positive 418 Neutral 51 Negative 52 Positive 418 Neutral 51 Negative 52 Best for (according to reviews) - **Business size**: Small businesses account for 593 reviews, representing 96% of feedback, indicating strong adoption among this segment. - **Industry**: Writing and editing, marketing and advertising, and publishing together make up 21% of reviews, reflecting moderate usage across these creative and promotional sectors. - **Use cases**: Email marketing leads with 84% of reviews, followed by campaign management (27%) and all-in-one marketing platform (11%), showing a focus on outreach and campaign execution. Best for (according to reviews) - **Business size**: Small businesses account for 396 reviews, representing 77% of feedback, indicating strong adoption among this segment. - **Industry**: Marketing and advertising, internet, and IT/services together make up 37% of reviews, showing notable use across digital-focused sectors. - **Use cases**: Email marketing (81%), marketing automation (38%), and landing page creation (30%) are key functions, reflecting broad marketing workflow support. ## Not a match? Find software alternatives tailored to your priorities. 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Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison Choosing a email marketing solution like EmailOctopus or GetResponse involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\] Key features rated by users Features selected based on 62,231 reviews from Email Marketing users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. EmailOctopus 84%Fit High performer Feature ratings Email Campaign Management 4.8 Contact Management 4.6 List Management 4.7 Mobile Optimization 4.6 GetResponse 79%Fit Feature ratings Email Campaign Management 4.4 Contact Management 4.2 List Management 4.4 Mobile Optimization 4.3 Email Campaign Management 4.8 (327) 4.4 (141) EmailOctopus users appreciate its user-friendly interface and intuitive tools, such as the drag-and-drop editor and easy scheduling. They find it simple to create, manage, and track campaigns, saying that it offers features like segmentation, automation, and clear analytics. However, some users mention that deliverability can be an issue. GetResponse users value its robust email campaign management tools, including advanced tracking, reporting, and a wide range of templates. They find it easy to create, test, and optimize campaigns, though some users report issues with customer service. Overall, users find EmailOctopus straightforward and practical, while they appreciate GetResponse for its comprehensive features and detailed analytics. Contact Management 4.6 (133) 4.2 (51) EmailOctopus users find contact management basic but effective, appreciating the ability to import and update contacts via CSV uploads and the use of tags for targeting specific groups. Some users mention that it requires workarounds to achieve a robust level of management. GetResponse users, on the other hand, value the comprehensive contact management tools that allow for easy import/export, segmentation, and updating of contact information. They appreciate the privacy measures and the ability to manage contacts from a single dashboard. In general, users find EmailOctopus's contact management simple and functional, while they value GetResponse for its detailed and organized approach. List Management 4.7 (292) 4.4 (88) EmailOctopus users appreciate the ease of adding contacts to lists, segmentation, and the ability to manage multiple lists. They find it straightforward to create and update lists, though some mention the need for better bulk deletion options. GetResponse users highlight the intuitive list management tools that allow for efficient organization and segmentation. They appreciate the ability to merge lists, manage contacts, and maintain clean and updated lists. Users find EmailOctopus's list management simple and effective, while they value GetResponse for its comprehensive and organized list management features. Mobile Optimization 4.6 (201) 4.3 (84) EmailOctopus users emphasize the importance of mobile optimization, noting that many of their subscribers view emails on mobile devices. They appreciate the mobile preview feature but mention occasional formatting issues between desktop and mobile views. GetResponse users also stress the significance of mobile optimization, praising the mobile-optimized templates and the ability to preview emails on mobile devices before sending. They find it critical for business growth as most readers use mobile devices. In summary, users find both platforms effective for mobile optimization, with EmailOctopus offering a straightforward approach and GetResponse providing flexible and user-friendly mobile templates. ## Pricing comparison ### Starting prices EmailOctopus $9.00 Per Feature (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/147415/EmailOctopus/pricing/) GetResponse €16.00 Flat Rate (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/153948/GetResponse/pricing/) ### Value-for-money analysis 4.8 (655) 4.0 (521) A comparison of how reviewers evaluate the value for money provided by both EmailOctopus and GetResponse indicates that EmailOctopus reviewers find it offers affordability and essential features, while GetResponse reviewers appreciate its comprehensive functionality and flexible pricing plans. Reviewers find that EmailOctopus provides good value for money, particularly highlighting its affordability and essential features for small businesses and beginners. They appreciate the free plan, which allows for a substantial number of subscribers and emails, and the budget-friendly paid plans that scale with subscriber count and email frequency. Users also note the integration with Amazon SES, which helps keep costs low while maintaining high deliverability rates. When it comes to GetResponse, reviewers comment on its comprehensive functionality and flexible pricing plans. They appreciate the free plan for beginners, which includes essential features and allows for up to 500 subscribers. Users also value the 30-day free trial, which provides access to premium features. However, some reviewers mention that the higher-tier plans can be expensive, especially for larger email lists, and note occasional issues with unexpected charges and billing practices. ## How does the user experience compare on EmailOctopus vs GetResponse? ### Overall rating 4.8 (655) 4.2 (521) ### User interface EmailOctopus GetResponse ### Customer service and support EmailOctopus Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat GetResponse Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of EmailOctopus vs GetResponse Both EmailOctopus and GetResponse are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how EmailOctopus stacks up against GetResponse and pick the one that fits best your needs. \[[2](#source-item-2)\] Pros EmailOctopus AJ Amit J ExecutiveMachinery, 2 - 10 employeesUsed the software for: 1-2 years. “It integrates well with platforms like Amazon SES and provides clear analytics to track opens, clicks, and performance without unnecessary complexity.“ December 14, 2025 JG Jessica G RealtorReal Estate, Self-employedUsed the software for: 1-2 years. “It’s a great tool for consistent communication and simple email marketing without a steep learning curve. While it has a few limitations, it gets the job done efficiently and fits my needs well.“ April 16, 2026 GetResponse JH James H Marketing ExecutiveMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “The platform combines powerful tools like email campaigns, landing pages, automation workflows, and analytics in one place, which saves time and improves productivity.“ March 12, 2026 Jamie H OwnerEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “It’s a reliable and powerful tool for building and managing email marketing campaigns. Once you get familiar with the platform, it becomes a valuable asset for growing and engaging your audience.“ April 1, 2026 Cons EmailOctopus PC Prithvi Singh C DirectorComputer Software, 2 - 10 employeesUsed the software for: I used a free trial. “There are limited features when it comes to making content, for example in text editing i cannot align my content elements freely and have to follow a strict pattern set by the software.“ July 17, 2025 Jd Juan d CMOMarketing and Advertising, 11 - 50 employeesUsed the software for: I used a free trial. “For professional, B2B, or client-facing email marketing, I cannot recommend it due to unpredictable compliance enforcement and excessive operational interference.“ February 10, 2026 GetResponse Jamie H OwnerEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “Some of the more advanced features are only available on higher-tier plans, which may not be ideal for small businesses just starting out.“ April 1, 2026 BA Brad A OwnerBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: Less than 6 months. “I built a landing page which was used in my Google Ads and Google suspended our account which has cost us thousands of dollars. When I reached out to their support they admitted they were aware of the issue.“ November 15, 2024 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from email marketing software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between EmailOctopus and GetResponse? Talk to a Capterra advisor for free and get results within 15 minutes. 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