# Compare AlayaCare vs Connecteam 2026 | Capterra > Unsure of what to choose? Check Capterra to compare AlayaCare and Connecteam based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/147424-153140/AlayaCare-vs-Connecteam --- # AlayaCare vs Connecteam Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: AlayaCareConnecteam2/4 selected [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.1 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) [## AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.1 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) Starting Price $1000.00/month Value-for-Money 3.9 Functionality 3.9 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment VS Based on [188 reviews](#user-reviews) Positive 151 Neutral 27 Negative 10 [## Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $29.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [5,203 reviews](#user-reviews) Positive 4,978 Neutral 187 Negative 38 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Home Health Care Software Best performer 42 / 44 Only AlayaCare - Client Management - Client Portal - Patient Records Management 41 / 44 Only Connecteam - AI Copilot - Generative AI User satisfaction User satisfaction 4.1 User reviews[188](https://www.capterra.com/p/147424/AlayaCare/reviews/) Ease of use 4.1 Functionality 3.9 Value for money 3.9 Customer support 4.1 User satisfaction 4.6 User reviews[5,203](https://www.capterra.com/p/153140/Connecteam/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $1000Per Month - Free version - Free trial Price starts from $29Flat Rate, Per Month - Free version - Free trial Best for Best for Home Care, Home Health, Private Duty (Nursing and Non-Medical), Home Infusion, Community Programs Best for Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve & simplify team management. ## User reviews Pros & cons VS Victoria S. General Manager > "AlayaCare makes team coordination and management easier with the support of providing live updates and simple activities tracking,..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6845799) HL Hari L. Finance Manager > "In the billing/invoicing systems- the feature with clients pay does no provide periodic statements of payment." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024447) MB Mehwish B. CEO > "It helps us manage scheduling, documentation, and client care efficiently while ensuring compliance and quality service delivery." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156) MB Mehwish B. CEO > "Sometimes the system can be slow, and certain features take time to learn or customize for specific agency needs." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156) ZK Zach K. System Administrator > "Alayaconnector allows us to streamline workflows and make it easy for our office staff to do their work." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018903) GS Griffin S. Quality Assurance Specialist > "These issues being things like, not being able to search clients/employees with apostrophes in their name or hyphens for the first..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631477) SF Susan F. Clinical Leader > "Ability to see schedules, create our own forms and the tracking data we can pull which greatly helps us Accreditation and our metrics..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437670) GS Griffin S. Quality Assurance Specialist > "There should not be a "Client Contact Type" and "Client Contact Type (form context field)", especially when in many cases only one of..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631477) AD Andrew D. CFO > "Alayacare helped us transition to digital documentation so we have a streamlined process for receiving notes, processing them, and..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433076) JM Joanne M. interRAI Care Coordinator > "Facility Scheduling - employee and client sides are not responsive to each other - requires schedulers to do more work than they..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437629) KB Kelli B. Manager of Community Support Services > "What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7027269) CA Carson A. IT Assistant > "Some of the permissions are hard to work with as we use a certain type of role for staff but they can't do certain things but if we..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441545) UB Ursi B. Data System Administrator > "The ability to add custom fields in some of the areas like demographics for both employees and clients, client contacts and service..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689) VR Verified Reviewer Director of Implentation > "Sometimes when an issue arises, it can be something so small that breaks alot of workflows." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872617) KD Katherine D. Operations Manager > "The account manager and consultant services have been particularly responsive and supportive of our business needs lately, which has..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631420) Wendi S. Operations Manager > "Data Exploration and the reporting functions are very challenging." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872645) MB Michelle B. Clinical Services Manager > "As a clinical service manager, this makes it easy to identify items of interest and monitor for quality improvement of the different..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433134) JL Jonathan L. Billing Payroll Accounts Receivable Manager > "Some bugs include the rate not initially appearing on the invoice until we regenerate it. " [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433142) SS Suilen S. Service Corrdinator > "I enjoyed using AlayaCare and it allows us to schedule for our clients and also see the careplan clearly." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437393) KV KRIZEL V. Client Care Coordinator > "Times that alaya making updates and changes to the platform can sometimes disrupt workflows." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6445624) UB Ursi B. Data System Administrator > "The capability to build custom forms help us with our customized workflows." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689) SF Stacy F. Senior Scheduling Coordinator > "It’s a struggle to have to wait the 2 hrs for a report to be accurate." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018659) MB Mehwish B. CEO > "I like that AlayaCare is easy to use and keeps everything in one place—scheduling, client records, and staff management are all well..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156) MP Matthew P. Director Implementation > "There seems to be odd glitches that happens in the system that does not hve any reasons and its one offs." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774905) KS Katie S. Director of Quality and Process Improvement > "This combination of flexibility and forward momentum makes it an invaluable tool for adapting to the ever-evolving demands of the..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168) AF Andrew F. President > "Some UE issues with the mobile app." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024492) KM Kayla M. Scheduling Coordinator > "There are always new updates and features that we can update and customize for our needs." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018658) PR Peter R. Executive Director > "Regarding payroll: payrate variation by client is not accommodated. " [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439550) SF Susan F. Clinical Leader > "bit of a learning curve to use it, our health care workers struggle with many different field but the new photo icons help them" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437670) CD Corrie D. Clinical Manager > "I have really struggled as a Children's treatment Centre because the software is not designed for our usage." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631402) CA Carson A. IT Assistant > "The ability to make custom dashboards and reports are a huge benefit." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441545) ZK Zach K. System Administrator > "Features do not work right out of the box." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018903) SG Steve G. Director of Social Media and Communications > "I love how, it is continually improving and keeping tabs on needs and changes within the industry itself." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372) SW Samantha W. Private Duty Supervisor > "We're constantly having to tell them to delete the app and redownload it." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433174) VR Verified Reviewer Director of Implentation > "works great most of the time and does everything our organization needs for it to do and in certain areas even more." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872617) DH Denise H. Executive Director > "This becomes 'old fast' when do several schedule changes." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631464) TJ Tanya J. Client Care Coordinator > "The risk factors, which is the new feature of Alaya Care is wonderful, you can even have a comparative analysis ." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437524) PR Peter R. Executive Director > "Regarding billing: Billing detail is inadequate. " [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439550) KR Katrina R. Systems, Process, and Integration Specialist > "What I like most about AlayaCare are the Notable and Patient Risk Dashboard features." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774876) DS Diane S. Operations Manager > "Not sure what to say , no negatives to report." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6775021) KS Katie S. Director of Quality and Process Improvement > "Over the years, we've navigated various ups and downs, learning and growing along the way. While the path hasn't always been smooth,..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168) AR Anthony R. Act. Exec Dir > "The one-day delay between data input and access to data exploration is a killer and inhibits all aspects of daily business, sometimes..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2576462) KM Kayla M. Scheduling Coordinator > "I really enjoy all of the scheduling features within AlayaCare." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018658) EW Emily W. Owner / Director of Clinical Services > "It is time consuming (many fields are marked as required), and in current state, we are not able to make simple changes to meds such..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546392) TV Tram V. Financial Administrator > "The user-friendly interface ensures that staff can navigate through the system without much training or difficulty." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631391) MZ Maryanne Z. General Manager > "The bill codes are not in alphabetical order in the list (but rather in order of creation which is not user friendly - especially..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2581212) SG Steve G. Director of Social Media and Communications > "Being efficient in the basics will be my near future goal." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372) KB Karen B. Decision Support Consultant > "Scheduling - cannot get "live" data. If scheduling is working to fill vacant visits, or other issues, they cannot run reports..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557618) SR Sara R. Home Support Manager > "It's user friendly and the app has been good for my Frontline staff." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024529) KS Kelley S. President > "For example stat holiday shifts need to be split if the shift goes over night; the system does not recognize even though we added the..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557566) JG Jay G. Regional manager > "I like that i can also see missed visits." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018655) AP Ariel P. On Call Coordinator/Community Nurse > "I end up opening a lot of screens to find information I need while not losing what I am working on currently and it's a lot of..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2569944) BM Brandis M. Vice President of Operations and Strategic Management > "I love the ease of information sharing amongst our field staff and back end office users." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6632155) EW Emily W. Owner / Director of Clinical Services > "The meds module also seems to load much more slowly than other modules in AlayaCare, so I often am sort of waiting for the page to..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546392) AD Andrew D. CFO > "We've been able to grow much more quickly as a result of the business efficiencies we have achieved." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433076) MZ Maryanne Z. General Manager > "I do not like the way you have to manually create service codes, bill codes then link them to the service codes. " [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2581212) BH Breann H. Director, Retirement and Community Care > "They are constantly improving their platform and their customer service is typically responsive." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6632889) PO Penny O. Chief Operations Officer > "We are also experiencing issues with the mobile app in offline mode with clients not found or visits not found. " [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556954) MVA Maria Victoria A. Care Manager > "It is very accessible to the staff." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024489) KP Kim P. On call coordinator > "documents are hidden in a file in a folder in sub folder in a tab in a module, its not efficient" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2558914) KA Kris A. President > "Excellent support to work within a platform that meets our needs" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631390) LJ Lisa J. Administrative Assistant > "Sometimes the website can be slow, and the capability to alter it to fit our needs has been somewhat challenging, but we always find ..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546378) KH Kerry H. Executive Director > "Exceptional level of service and professionalism from our Account Manager and Customer Success Director" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774910) SM Shena M. AR & Payroll Director > "We are not able to filter by clock in/out percentage to mass approve visits." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2298743) KR Katrina R. Systems, Process, and Integration Specialist > "Continuing to bring it up at our OHT in hopes to have more partners join." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774876) BL Briana L. RPN > "Not all referrals have been transferred over, trying to find a BRN and CC or physicians contact is difficult or non existent." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2570096) TV Tram V. Financial Administrator > "Scheduling, billing, and payroll are integrated and easy to use." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631391) SM Shena M. AR & Payroll Director > "Payroll - we are unable to set up pay rates for specific clients." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2298743) JM Joanne M. interRAI Care Coordinator > "Easy access to a shared chart by all Team Members" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437629) KK Keerthana K. Program Coordinator > "we can only click the up and down arrow key to change the time, which is a time waste." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556902) MN Madison N. Clinical Nursing Supervisor > "It has been very easy to learn with stepping into a new role, it hasn't been over whelming and I really enjoy teaching new staff how..." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439430) BL Briana L. RPN > "There is a lag to the system that takes time out of my day and from my patients." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2570096) NP Nicole P. HR Administrator > "I like the wide range of services offered by AlayaCare." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631389) KS Kelley S. President > "Mobile app usage can be a challenge for the field staff at times." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557566) KS Katie S. Director of Quality and Process Improvement > "We've been with AC for nearly eight years, and it's been quite a journey, full of both challenges and successes." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168) CW Chelsey W. Operations Supervisor > "There are no hard stops in the system to prevent issues such as fraud." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546259) UB Ursi B. Data System Administrator > "Data Explorer 2.0 reporting is easy to use and comprehensive." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689) DW Debbie W. Assist CFO- > "Reports make it hard to balance monthly sales and posting" [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546661) SG Steve G. Director of Social Media and Communications > "Wonderful, and hopeful for what the future holds." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372) KK Keerthana K. Program Coordinator > "my workers in the community always complained that their app does not load , could not clock out." [See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556902) [View Reviews](https://www.capterra.com/p/147424/AlayaCare/reviews/) JC Julia C. HR > "It offers a wide range of tools that help us manage scheduling, communication, and daily operations all in one place, which has been extremely helpful for our team. While we’re still learning all of its..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7131626) JS Justin S. Operations Manager > "There’s a lack of clear hierarchy and logical grouping between modules (time tracking, HR, documents, tasks, etc.), and the back-and-forth between admin view and employee view is not seamless." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) RS Radha S. Legal Assistant > "Having scheduling, time tracking, task management, communication, and basic HR tools in one mobile‑friendly app made day‑to‑day operations more organized and efficient." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) BW Bree W. Operations Manager > "When we switched from the small business plan to the paid version, it was a quite a shock that you have to buy each plan separately (Operations, HR & communications) especially because the small business plan..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) KA KATHERINE A. OFFICE MANAGER > "Users appreciate the features like clock in/out, GPS tracking, timesheets, templates for recurring shifts, etc." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7049121) LW Laura W. Marketing Coordinator > "Periodic bugs and problems with the GPS-tracking might lead to payroll problems, and to establish granular user access to temporary weekend crew, it is necessary to call their sluggish customer service." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100699) RS Radha S. Legal Assistant > "All‑in‑one platform – Connecteam brings scheduling, time tracking, task management, communication, and HR tools into one app, reducing the need to juggle multiple systems." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7137070) DH Denise H. Executive Director > "inability to set up permanent recurring schedules. While things occasionally change due to illnesses and vacations, all of our staff always works the same schedule, and it's inconvenient to have to copy it..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7136087) Kandi N. Director of Operations > "I love the job scheduling, group and individual chats, team updates, event invitation with RSVP, time tracking, PTO/Sick day requests - great all in one platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109973) CT Cindy T. CFO > "I can’t see where my workers go to if they do 2 or 3 different jobs in a day. If they leave one job and go to another one, it shows where they clock in and out but not if they are traveling." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7107695) BC Brendan C. Lab Manager > "The mobile app works well for field staff, and features like scheduling, forms, and announcements help keep everyone aligned in real time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083099) AS Amy S. Account Coordinator > "I dislike when you edit a message, even if i click in the center of the message, as soon as you start typing it takes you back to the end of the message." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7083696) CS Charlie S. Managing Director > "Conncteam is an easy-to-use programme at an incredible price, with an extremely great range of features which allow us to keep track of all our timesheets using the time tracking feature, our schedule,..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7109397) JE Jamie E. COO > "I do, however, think the pricing and tiered structure make it more cumbersome than it needs to be. While there is a certain amount of “ala carte” selection and modification to the system to suit your needs,..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) AK Alexis K. President > "Appreciate the mobile capabilities, allows overnight shift scheduling, value for money (free for 10 users), appreciate ability to see pay rate or assigning various roles." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071914) TB Teresa B. Owner > "I don't feel like the sales reps are very transparent with what modules are covered in each hub and informing customers they have to subscribe to the expert level in each hub to get the same services as the..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6879693) AM Andrea M. National Sales Manager > "for what we use it for to track photo tracking in our NZ Grocery stores it works well for our small team, We were on Meta Workplace but had to go onto something else when that closed down" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7064995) AJ Amy J. Youth Services Supervisor > "Something I didn't love, as an admin, is when reviewing shift requests, how easy it is to slip up when rejecting a request. When I am looking at requests on the desktop, once I accept or reject one, the next..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406) EC Edward C. Customer Service Manager > "We use it at a college bookstore, and it provides us with a perfect hub to interact with our student employees, which doesn't need a phone list or email list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) FL FLOR L. CEO > "We are required to pay extra for every new person who uses the app. As our team grows, these added charges increase our overall costs and make the system less affordable." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7052942) SC Salest C. Director > "It centralizes everything we need in one place—time tracking, scheduling, forms, announcements, and staff communication—which saves a huge amount of time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069634) GS Gayle S. Director of Finance > "What I like least about Connecteam is that it doesn’t currently provide options for tracking or managing PTO within the platform." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) EC Emily C. Business Manager > "I appreciate how organized everything becomes once it’s set up—scheduling, communication, time tracking, and task management are all in one place, which has noticeably streamlined our daily operations." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060912) JS Justin S. Operations Manager > "I often have to click through multiple menus to find basic functions, which slows down workflow and creates unnecessary friction for managers trying to move quickly." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) JL Jesse L. Sales Manager > "We were able to condense three of our platforms into Connecteam which not only saved money but allowed us to have one platform, making it much easier for our staff to find what they need." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7113321) KM Karen M. Director > "in scheduling you can't auto-schedule by job location, you can't set up regular work days for employees ie if someone is only available on Fridays and Saturdays you can't set up a rule that only shows them as..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833468) GS Gayle S. Director of Finance > "I appreciate how seamlessly it handles core functions like time adjustments, pending requests, and employee onboarding, all while keeping everything organized in one place." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) JE Jamie E. COO > "It’s a way to upsell a customer that can over complicate the product for their needs, or keep important items out of reach for the customer that needs them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) RK Rebecca K. ADON > "It keeps communication, scheduling, and daily coordination organized and accessible in one place. While a few features can feel a bit clunky or take extra steps, the platform as a whole makes managing teams..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7071579) AB Adrian B. Administrative Assistant > "The one thing I dislike is how you have to confirm each shift. Since we do our shifts a month in advance, there are like 15 shifts I have to go in and confirm." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7101213) JS Justin S. Operations Manager > "This reduces manual administrative work, minimizes paper processes, and creates a centralized digital system for compliance and documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) CD Crystal D. Customer Success Manager > "There are too many plan upgrades needed when we want to add things like extra subtask spots, which makes it seem like the value for the money doesn't seem worth it all of the time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069223) RL Robert L. GM Head engineer > "By centralizing the process and automating key steps, we were able to streamline workflows, reduce human error, and improve overall efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070713) SC Stephen C. Co-owner > "It hides features behind paid upgrades, which wouldn't be the worst, except it flaunts them in your face, so you click them thinking you can do something, only to find they require an upgrade." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077493) DF Davids F. Manager > "The platform helps organize daily work, improve visibility, and reduce manual follow-up. Although there is a small learning curve in the beginning, once everything is set up, it becomes a very useful solution..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7126912) CK Connie K. Accounting Administrator > "That time records are not saved. If an employee leaves, their record has to be deleted/erased so that they don't show up on the time clock list." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7146519) GL Griffin L. Senior Administrative Assistant > "It provides instant updates whenever shifts change and is mobile-friendly, giving employees quick access to their schedules and requests." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060681) ML Martha L. Payroll and Admin Specialist > "If you are on a plan where you pay monthly and your payment does not clear, then you will not be allowed in to see anything at all." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7132298) JA Jonathan A. Project Manager > "The ability to build custom checklists for installs and attach photos directly to a job is huge for documentation." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7151210) CB Cameron B. Office admin > "I don't like the limitations on the geotracking feature - i would like to be able to change where my employees clock in without having to change it for everyone." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7120241) GS Gayle S. Director of Finance > "The ability to easily adjust time entries ensures accuracy and transparency, while pending requests are streamlined so nothing slips through the cracks." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060228) SW STACEY W. Accounting Manager > "It has some limitations on third party integrations, and the interface can feel overwhelming and cluttered until you get used to using it." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7055457) KT Kimberly T. Asst Director HR > "I like the fact it is user friendly the team can easily access the app, very easy to work and keep track of team members times, I can easliy get to the time punches to get the times for payroll, I think its a..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7060680) KS Karen S. RGV Director > "It can get confusing because on my laptop I have it in the normal time and month/day format, but sometimes the app will be 24 hr and day/month" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7141487) HL Hannah L. Business Systems Specialist > "Between the AI chat feature that actually helps you learn the platform, the live webinars, the Facebook community, and the Connecteam setup team, we’ve never felt like we were figuring things out on our own." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090960) TV Talia V. Head of Content > "Occasionally voice messgaes and chat notifications don't work for a short period, typically when updates are being made to the app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7100049) AS Amy S. Vice President > "I requested help creating one custom form and the assistance I received was 5 stars. Once I understood the logic and limitations, I have been able to create my own forms too." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7119538) KB Kyle B. Senior Vice President > "Attendance and adherence to schedule reporting is not robust enough to support our Service Desk environment and we have had to implement other tools to give us that visibility." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832688) BW Bree W. Operations Manager > "We have loved using Connecteam, the training videos, the support and how they listen to the needs of the customers and are constantly updating the features to make it better and easier." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073895) MC Macy C. Administrative Assistant > "I struggled to find some necessary settings, especially to set up admins with the proper access when they needed to see only certain employee's timesheets." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7089057) JS Justin S. Operations Manager > "The platform works, but when you’re operating across locations with dozens of employees, ease of navigation, reporting clarity, and streamlined admin controls become critical." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) AH Amanda H. Owner > "Edits aren't prompted when submitted by employees. When an employee manually edits their sheet, you aren't notified right away." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7118911) TT Travis T. CEO > "All-in-one platform – Time tracking, scheduling, communication, and task management in one place reduces the need for multiple apps." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7088953) KC Kenneth C. Vice President > "Also the app is way slower than the website and will freeze/glitch if you try to enter all of my available shifts at one time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7084827) TY Tommy Y. Head Chef Patron > "Finally a free time tracking app for my staff and being able to keep all my employee files in one place is amazing" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7111187) JE Jamie E. COO > "By making price tiers, you’re artificially creating demand that should already be included in a finished product. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7070819) AJ Amy J. Youth Services Supervisor > "It is good for tracking actual hours and keeping everyone accountable, with our previous method of just tracking on paper things could get a little vague, so I appreciate the specificity." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134406) SB Salvador B. Administrative Assistant > "Does not always show accurate location when clocking in (one time it logged that I clocked in from a location I only visited the day before)" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7133003) JM Josh M. Post Harvest Manager > "with our small staff, finding a functional online timeclock service that made sense for our budget was a must and Connectteam small business plan made that possible" [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7069428) DS Devin S. Operations Manager > "However, lately we just switched to ADP time management due to over the past 3 weeks many of my user's reported issues with the system not resetting." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077772) AM Angela M. Manager > "I would like to be able to save a monthly calendar that shows all the dates, employees for each day of the month at one time. And I would like to be able to select a specific day on the app well into the..." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871331) TA Tony A. GM > "For example, adding a geofence seperatley seems unwarranted when the Job has an address and the Schedule includes an address as well." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7077114) JC Jess C. Data Entry Specialist > "A highly useful all-in-one solution for managing non-desk employees, covering time trackin, communication, task management, scheduling and training in one app." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6844799) MV Marissa V. Team Lead > "Problems allowing me to clock in, Many glitches on the phone app, Not allowing me to tag someone in comments most of the time." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6834219) Ankith T. Software Engineer > "This software makes user access management simple by allowing admins to control permissions based on employee roles and responsibilities." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7148282) LC Lauren C. Business administrator > "At times the online portal can be very slow and unstable whilst this is a rear occasion it can impact our teams ability to operate efficiently." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7062672) JW John W. Owner > "We use a daily form to communicate amount of work done a cleaning site for our biggest customer and it over night improved our relationship with them and increased productivity and trust with them." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7040850) Kaitlyn M. Human Resources Director > "Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7134370) RS Raquel S. Solar, Electrical and Air Conditioning > "We primarily use the time clock feature, it is easy for our employees to use and the GPS tracking is really great to keep track of the team throughout the day." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7085710) EC Edward C. Customer Service Manager > "The con is that not every department in our organization uses it. If I could pick one con is that adding new users should be easier." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7075751) JS Justin S. Operations Manager > "For growing teams and multi-location operations, this level of automation is essential to maintaining structure, compliance, and operational efficiency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7103345) JW Janet W. Office Manager > "The only drawback for us is if an employee has cellphone issues where they cannot connect to the app. " [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7090396) JC Jaden C. CEO > "Easy scheduling for our staff, quick shift updates, GPS locations make sites easy to find, color coding is helpful for multiple shifts, Can export and download shifts to excel." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6843555) RF Ryan F. Customer Service > "There are a few downsides, like occasional small bugs or notification issues, and the pricing can increase as your team grows." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7123820) CL Catherine L. Director of Finance and HR > "Connecteam provides us with a basic timekeeping system to that allowed us to eliminate papertime sheets for our 3rd party custodial staff allowing us to ensure staff is clocking into their building." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6833365) MC Maddy C. Quality Supervisor > "Sometimes we need to make changes (typos, errors) to the forms that have been submitted by our employees (for licensing purposes) and the edit box is very small." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6832662) AG Alicia G. Travel Coordinator > "We are able to have platform where we can load documents, have communication channels, trainings and so much more to help us grow as an agency." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6817484) YL Yekenia L. FPA > "You like least that clocking in on your phone can be annoying or unreliable—sometimes the app glitches, loads slowly, or won’t work if the internet is bad." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___7073718) VR Verified Reviewer Site Manager > "Specifically, the time tracking, the team chat features, and the customized employee profiles were the most helpful best features to us, in the construction industry." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6871060) ES Emily S. HR Officer > "One area for improvement would be the Tasks feature. While it’s useful for basic to-do lists, it doesn’t yet fully support task-oriented workflows in the way tools like Asana do." [See full review](https://www.capterra.com/p/153140/Connecteam/#Capterra___6862688) [View Reviews](https://www.capterra.com/p/153140/Connecteam/reviews/) ## User interface [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/) 4.09 (188) 4.64 (5,203) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features AlayaCare Top features 42/44 - Activity Dashboard - Activity Tracking - AI Copilot - API - Appointment Management - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Client Portal - Communication Management - Compliance Management - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - Forms Management - Generative AI - HIPAA Compliant - Home Health Care Management - Invoice Management - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Real-Time Data - Real-Time Notifications - Real-Time Reporting - Records Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Task Scheduling - Third-Party Integrations - Time Tracking by Client - Workflow Management [See all features](https://www.capterra.com/p/147424/AlayaCare/#features) Connecteam 41/44 - Activity Dashboard - Activity Tracking - AI Copilot - API - Appointment Management - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Client Portal - Communication Management - Compliance Management - Customizable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - Forms Management - Generative AI - HIPAA Compliant - Home Health Care Management - Invoice Management - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Patient Records Management - Payroll Management - Real-Time Data - Real-Time Notifications - Real-Time Reporting - Records Management - Reminders - Reporting & Statistics - Scheduling - Task Management - Task Scheduling - Third-Party Integrations - Time Tracking by Client - Workflow Management [See all features](https://www.capterra.com/p/153140/Connecteam/#features) ### Recognition AlayaCare is recognized as a top-rated tool in 2 Capterra Shortlist reports Connecteam is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value Employee RecognitionSoftware (2024)  ### Deployment & support AlayaCare Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Connecteam Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details AlayaCare - By AlayaCare - Located in Canada - Founded in 2014 Connecteam - By Connecteam - Located in United States - Founded in 2015 ## Popular Comparisons [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [InMyTeam](https://www.capterra.com/p/215860/InMyTeam/)[4.56 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) $1000/month Price $200/month 3.9 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147424-215860/AlayaCare-vs-InMyTeam) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,242)](https://www.capterra.com/p/169607/Clockify/reviews/) $29/month Price $4.99/month 4.5 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/153140-169607/Connecteam-vs-Clockify) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/)[4.52 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) $1000/month Price $295/month 3.9 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/69030-147424/Alora-Homecare-Software-vs-AlayaCare) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) $29/month Price $8/month 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/153140-172127/Connecteam-vs-Rippling) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/)[4.65 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) $1000/month Price $325/month 3.9 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135068-147424/Non-Medical-Homecare-Scheduling-vs-AlayaCare) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Jibble](https://www.capterra.com/p/156992/Jibble/)[4.83 (1,707)](https://www.capterra.com/p/156992/Jibble/reviews/) $29/month Price $0/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/153140-156992/Connecteam-vs-Jibble) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [GEOH](https://www.capterra.com/p/207985/GeoH/)[4.93 (153)](https://www.capterra.com/p/207985/GeoH/reviews/) $1000/month Price $13/month 3.9 Features 4.9 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/147424-207985/AlayaCare-vs-GeoH) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Buddy Punch](https://www.capterra.com/p/134003/Buddy-Punch/)[4.82 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/) $29/month Price $4.49/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/134003-153140/Buddy-Punch-vs-Connecteam) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/)[4.77 (182)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) $1000/month Price $10/month 3.9 Features 4.6 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147424-233554/AlayaCare-vs-CareSmartz360) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[4.69 (7,007)](https://www.capterra.com/p/151722/TSheets/reviews/) $29/month Price $20/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/151722-153140/TSheets-vs-Connecteam) [AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/) vs [ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) $1000/month Price $8/month 3.9 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147424-233684/AlayaCare-vs-ShiftCare) [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) vs [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[4.35 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) $29/month Price Contact vendor for pricing 4.5 Features 4.2 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/133745-153140/Paycor-Perform-vs-Connecteam)