# Compare AlayaCare vs ShiftCare 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AlayaCare and ShiftCare based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147424-233684/AlayaCare-vs-ShiftCare

---

# AlayaCare vs ShiftCare Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AlayaCareShiftCare2/4 selected

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.1 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/)

[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

[## AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.1 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/)

Starting Price

$1000.00/month

Value-for-Money

3.9

Functionality

3.9

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

VS

Based on [188 reviews](#user-reviews)

Positive

151

Neutral

27

Negative

10

[## ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting Price

$8.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

JR

BL

Based on [145 reviews](#user-reviews)

Positive

135

Neutral

6

Negative

4

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## Summary

* * *

Features in Home Health Care Software

42 / 44

Best performer

43 / 44

Only ShiftCare

-   Generative AI

User satisfaction

User satisfaction

4.1

User reviews[188](https://www.capterra.com/p/147424/AlayaCare/reviews/)

Ease of use

4.1

Functionality

3.9

Value for money

3.9

Customer support

4.1

User satisfaction

4.6

User reviews[145](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$1000Per Month

-   Free version
-   Free trial

Price starts from

$8Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Home Care, Home Health, Private Duty (Nursing and Non-Medical), Home Infusion, Community Programs

Best for

Home care agencies, aged care, IDD providers, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees.

## User reviews

Pros & cons

VS

Victoria S.

General Manager

> "AlayaCare makes team coordination and management easier with the support of providing live updates and simple activities tracking,..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6845799)

HL

Hari L.

Finance Manager

> "In the billing/invoicing systems- the feature with clients pay does no provide periodic statements of payment."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024447)

MB

Mehwish B.

CEO

> "It helps us manage scheduling, documentation, and client care efficiently while ensuring compliance and quality service delivery."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156)

MB

Mehwish B.

CEO

> "Sometimes the system can be slow, and certain features take time to learn or customize for specific agency needs."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156)

ZK

Zach K.

System Administrator

> "Alayaconnector allows us to streamline workflows and make it easy for our office staff to do their work."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018903)

GS

Griffin S.

Quality Assurance Specialist

> "These issues being things like, not being able to search clients/employees with apostrophes in their name or hyphens for the first..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631477)

SF

Susan F.

Clinical Leader

> "Ability to see schedules, create our own forms and the tracking data we can pull which greatly helps us Accreditation and our metrics..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437670)

GS

Griffin S.

Quality Assurance Specialist

> "There should not be a "Client Contact Type" and "Client Contact Type (form context field)", especially when in many cases only one of..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631477)

AD

Andrew D.

CFO

> "Alayacare helped us transition to digital documentation so we have a streamlined process for receiving notes, processing them, and..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433076)

JM

Joanne M.

interRAI Care Coordinator

> "Facility Scheduling - employee and client sides are not responsive to each other - requires schedulers to do more work than they..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437629)

KB

Kelli B.

Manager of Community Support Services

> "What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7027269)

CA

Carson A.

IT Assistant

> "Some of the permissions are hard to work with as we use a certain type of role for staff but they can't do certain things but if we..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441545)

UB

Ursi B.

Data System Administrator

> "The ability to add custom fields in some of the areas like demographics for both employees and clients, client contacts and service..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689)

VR

Verified Reviewer

Director of Implentation

> "Sometimes when an issue arises, it can be something so small that breaks alot of workflows."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872617)

KD

Katherine D.

Operations Manager

> "The account manager and consultant services have been particularly responsive and supportive of our business needs lately, which has..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631420)

Wendi S.

Operations Manager

> "Data Exploration and the reporting functions are very challenging."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872645)

MB

Michelle B.

Clinical Services Manager

> "As a clinical service manager, this makes it easy to identify items of interest and monitor for quality improvement of the different..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433134)

JL

Jonathan L.

Billing Payroll Accounts Receivable Manager

> "Some bugs include the rate not initially appearing on the invoice until we regenerate it. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433142)

SS

Suilen S.

Service Corrdinator

> "I enjoyed using AlayaCare and it allows us to schedule for our clients and also see the careplan clearly."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437393)

KV

KRIZEL V.

Client Care Coordinator

> "Times that alaya making updates and changes to the platform can sometimes disrupt workflows."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6445624)

UB

Ursi B.

Data System Administrator

> "The capability to build custom forms help us with our customized workflows."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689)

SF

Stacy F.

Senior Scheduling Coordinator

> "It’s a struggle to have to wait the 2 hrs for a report to be accurate."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018659)

MB

Mehwish B.

CEO

> "I like that AlayaCare is easy to use and keeps everything in one place—scheduling, client records, and staff management are all well..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024156)

MP

Matthew P.

Director Implementation

> "There seems to be odd glitches that happens in the system that does not hve any reasons and its one offs."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774905)

KS

Katie S.

Director of Quality and Process Improvement

> "This combination of flexibility and forward momentum makes it an invaluable tool for adapting to the ever-evolving demands of the..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168)

AF

Andrew F.

President

> "Some UE issues with the mobile app."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024492)

KM

Kayla M.

Scheduling Coordinator

> "There are always new updates and features that we can update and customize for our needs."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018658)

PR

Peter R.

Executive Director

> "Regarding payroll: payrate variation by client is not accommodated. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439550)

SF

Susan F.

Clinical Leader

> "bit of a learning curve to use it, our health care workers struggle with many different field but the new photo icons help them"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437670)

CD

Corrie D.

Clinical Manager

> "I have really struggled as a Children's treatment Centre because the software is not designed for our usage."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631402)

CA

Carson A.

IT Assistant

> "The ability to make custom dashboards and reports are a huge benefit."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441545)

ZK

Zach K.

System Administrator

> "Features do not work right out of the box."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018903)

SG

Steve G.

Director of Social Media and Communications

> "I love how, it is continually improving and keeping tabs on needs and changes within the industry itself."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372)

SW

Samantha W.

Private Duty Supervisor

> "We're constantly having to tell them to delete the app and redownload it."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433174)

VR

Verified Reviewer

Director of Implentation

> "works great most of the time and does everything our organization needs for it to do and in certain areas even more."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6872617)

DH

Denise H.

Executive Director

> "This becomes 'old fast' when do several schedule changes."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631464)

TJ

Tanya J.

Client Care Coordinator

> "The risk factors, which is the new feature of Alaya Care is wonderful, you can even have a comparative analysis ."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437524)

PR

Peter R.

Executive Director

> "Regarding billing: Billing detail is inadequate. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439550)

KR

Katrina R.

Systems, Process, and Integration Specialist

> "What I like most about AlayaCare are the Notable and Patient Risk Dashboard features."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774876)

DS

Diane S.

Operations Manager

> "Not sure what to say , no negatives to report."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6775021)

KS

Katie S.

Director of Quality and Process Improvement

> "Over the years, we've navigated various ups and downs, learning and growing along the way. While the path hasn't always been smooth,..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168)

AR

Anthony R.

Act. Exec Dir

> "The one-day delay between data input and access to data exploration is a killer and inhibits all aspects of daily business, sometimes..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2576462)

KM

Kayla M.

Scheduling Coordinator

> "I really enjoy all of the scheduling features within AlayaCare."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018658)

EW

Emily W.

Owner / Director of Clinical Services

> "It is time consuming (many fields are marked as required), and in current state, we are not able to make simple changes to meds such..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546392)

TV

Tram V.

Financial Administrator

> "The user-friendly interface ensures that staff can navigate through the system without much training or difficulty."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631391)

MZ

Maryanne Z.

General Manager

> "The bill codes are not in alphabetical order in the list (but rather in order of creation which is not user friendly - especially..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2581212)

SG

Steve G.

Director of Social Media and Communications

> "Being efficient in the basics will be my near future goal."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372)

KB

Karen B.

Decision Support Consultant

> "Scheduling - cannot get "live" data. If scheduling is working to fill vacant visits, or other issues, they cannot run reports..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557618)

SR

Sara R.

Home Support Manager

> "It's user friendly and the app has been good for my Frontline staff."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024529)

KS

Kelley S.

President

> "For example stat holiday shifts need to be split if the shift goes over night; the system does not recognize even though we added the..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557566)

JG

Jay G.

Regional manager

> "I like that i can also see missed visits."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7018655)

AP

Ariel P.

On Call Coordinator/Community Nurse

> "I end up opening a lot of screens to find information I need while not losing what I am working on currently and it's a lot of..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2569944)

BM

Brandis M.

Vice President of Operations and Strategic Management

> "I love the ease of information sharing amongst our field staff and back end office users."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6632155)

EW

Emily W.

Owner / Director of Clinical Services

> "The meds module also seems to load much more slowly than other modules in AlayaCare, so I often am sort of waiting for the page to..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546392)

AD

Andrew D.

CFO

> "We've been able to grow much more quickly as a result of the business efficiencies we have achieved."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433076)

MZ

Maryanne Z.

General Manager

> "I do not like the way you have to manually create service codes, bill codes then link them to the service codes. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2581212)

BH

Breann H.

Director, Retirement and Community Care

> "They are constantly improving their platform and their customer service is typically responsive."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6632889)

PO

Penny O.

Chief Operations Officer

> "We are also experiencing issues with the mobile app in offline mode with clients not found or visits not found. "

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556954)

MVA

Maria Victoria A.

Care Manager

> "It is very accessible to the staff."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024489)

KP

Kim P.

On call coordinator

> "documents are hidden in a file in a folder in sub folder in a tab in a module, its not efficient"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2558914)

KA

Kris A.

President

> "Excellent support to work within a platform that meets our needs"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631390)

LJ

Lisa J.

Administrative Assistant

> "Sometimes the website can be slow, and the capability to alter it to fit our needs has been somewhat challenging, but we always find ..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546378)

KH

Kerry H.

Executive Director

> "Exceptional level of service and professionalism from our Account Manager and Customer Success Director"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774910)

SM

Shena M.

AR & Payroll Director

> "We are not able to filter by clock in/out percentage to mass approve visits."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2298743)

KR

Katrina R.

Systems, Process, and Integration Specialist

> "Continuing to bring it up at our OHT in hopes to have more partners join."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6774876)

BL

Briana L.

RPN

> "Not all referrals have been transferred over, trying to find a BRN and CC or physicians contact is difficult or non existent."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2570096)

TV

Tram V.

Financial Administrator

> "Scheduling, billing, and payroll are integrated and easy to use."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631391)

SM

Shena M.

AR & Payroll Director

> "Payroll - we are unable to set up pay rates for specific clients."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2298743)

JM

Joanne M.

interRAI Care Coordinator

> "Easy access to a shared chart by all Team Members"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6437629)

KK

Keerthana K.

Program Coordinator

> "we can only click the up and down arrow key to change the time, which is a time waste."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556902)

MN

Madison N.

Clinical Nursing Supervisor

> "It has been very easy to learn with stepping into a new role, it hasn't been over whelming and I really enjoy teaching new staff how..."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6439430)

BL

Briana L.

RPN

> "There is a lag to the system that takes time out of my day and from my patients."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2570096)

NP

Nicole P.

HR Administrator

> "I like the wide range of services offered by AlayaCare."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6631389)

KS

Kelley S.

President

> "Mobile app usage can be a challenge for the field staff at times."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2557566)

KS

Katie S.

Director of Quality and Process Improvement

> "We've been with AC for nearly eight years, and it's been quite a journey, full of both challenges and successes."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6433168)

CW

Chelsey W.

Operations Supervisor

> "There are no hard stops in the system to prevent issues such as fraud."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546259)

UB

Ursi B.

Data System Administrator

> "Data Explorer 2.0 reporting is easy to use and comprehensive."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___6441689)

DW

Debbie W.

Assist CFO-

> "Reports make it hard to balance monthly sales and posting"

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2546661)

SG

Steve G.

Director of Social Media and Communications

> "Wonderful, and hopeful for what the future holds."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___7024372)

KK

Keerthana K.

Program Coordinator

> "my workers in the community always complained that their app does not load , could not clock out."

[See full review](https://www.capterra.com/p/147424/AlayaCare/#Capterra___2556902)

[View Reviews](https://www.capterra.com/p/147424/AlayaCare/reviews/)

JR

Julie R.

Scheduling

> "I enjoyed working with ShiftCare and being able to assign caregivers to clients and schedule appointments for care with ease."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7038510)

Daniel M.

Director

> "Additionally, minor but noticeable issues—like formatting errors with Xero integration, the lack of automatic syncing with..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

BL

Brooks L.

Medical Assistant

> "It makes your schedule, has great security and the best customer support."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7138490)

Daniel M.

Director

> "Certain UX issues, such as the awkward date picker and limited flexibility in scheduling shifts (e.g., only allowing 15- or..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

KF

Karen F.

Manager

> "The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response time..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6542867)

CP

Cynthia P.

Owner

> "Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want and..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#SoftwareAdvice___7043060)

SH

Scott H.

Disability Support Worker

> "Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084)

JS

Jason S.

Owner

> "The product is unstable, support is unreliable, and the company’s integrity is questionable."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

AR

Angela R.

Disability Support

> "What I liked most about ShiftCare is its user-friendly interface and comprehensive features that make organizing and..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101)

FL

Faye L.

Manager

> "The payroll could not be broken down into different time periods so integration into Xero was useless."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

LE

Leigh E.

Managing Director

> "The functions of ShiftCare allows us to run our business to a high standard, to track /amend"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6402156)

FL

Faye L.

Manager

> "Shiftcare had some privacy breaches as there were teams that could access information from other team teams through incident..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

RM

Ricky M.

Support worker

> "I save so much time in regards to rostering, sending invoices, Staff management, and so much more."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6332947)

AS

Amy S.

Team Leader

> "Doing anything admin related on the phone was tricky and time consuming."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6855300)

Daniel M.

Director

> "ShiftCare has streamlined our business operations, reducing admin time and errors significantly."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

GG

Gerry G.

Client Intake and Scheduling Coordinator

> "Could be more straight forward - have to click too many buttons to do something which is annoying."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797213)

KC

Kylie C.

Director

> "Answers are prompt whenever there is a question or issue. If something more complex arises, it is a great comfort to know we..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6795836)

CG

Claire G.

Director

> "Integration doesn't work as well as it could - it often drops things off. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

LA

Loris A.

Office Administrator

> "We also like that we are able to manage who sees what documents. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6535382)

JS

Jason S.

Owner

> "The onboarding was confusing and poorly supported."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

ZH

Zeb H.

Managing Director

> "Still a bit clunky there are a lot of features inside which could be tweaked which would improve the experience."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116)

KlK

Kourtney-lee K.

Compliance and Service Delivery

> "I hate it, im sick of the videos just write the dam instructions down and ill work it out."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269)

KP

Kristina P.

Managing Director

> "Shiftcare effectively consolidates these functions, simplifying our operations."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6342660)

KlK

Kourtney-lee K.

Compliance and Service Delivery

> "The bloody cost of it, per user when it should just be purchase the software and cya."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269)

XL

Xanthia L.

Staff Trainer

> "At Wattle Blue we like the ease booking shifts with our clients that can be accessed by our support worker for before, during..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909)

CG

Claire G.

Director

> "Also, it's got very expensive for small to medium sized businesses."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

CG

Claire G.

Director

> "Customer service on the chat function and availability of people on there is fantastic."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

KL

Kerri L.

Founder and CEO

> "I honestly have nothing that I could categorize as the thing I like "least" about ShiftCare."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349890)

ZH

Zeb H.

Managing Director

> "Then improving the design and correcting all the glitches would go a long way too!!"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116)

LW

Lucas W.

Sole trader

> "Fairly expensive for a sole trader but couldn’t survive without it."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6521637)

JR

Janette R.

Company Owner

> "We cannot wait to utilise the rest of the features of shiftcare like the integration with xero and invoices ."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4979681)

JA

Jaypee A.

Director

> "we have multiple locations and it doesn't allow me to create a separate schedular that shows 2 different groups of support..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3606553)

TH

Toby H.

Director

> "The Job Board is one of our favourite time saving features"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6485215)

AP

Angela P.

Director

> "for my own use, I would find it too time consuming to enter what I am currently using in my Calendar on a daily basis, to..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4776345)

AR

Angela R.

Disability Support

> "It's user-friendly, efficient, and has significantly improved our care coordination."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101)

XL

Xanthia L.

Staff Trainer

> "App can glitch on occasions, issues with adding more than one expense"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909)

JS

Janelle S.

Founder

> "Response of staff online and through phone check-ups has been great."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6800475)

JN

Jade N.

Director

> "It's disappointing to note that a key feature that could greatly improve efficiency is missing from the basic version."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997927)

VB

Vanessa B.

Corporate Manager

> "The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4884930)

HV

Heidi V.

Office Manager

> "I find it difficult to return to a previous page. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4992320)

BR

Brayden R.

Manager

> "Easy to use, and not only a rostering platform but also works for invoicing."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6518070)

CT

Cindy T.

Managing Director

> "There are no improvements that I can see are needed yet."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___5067016)

OC

Olivia C.

NDIS support worker

> "By using ShiftCare our staff communication is great and makes us provide a better health care experience for our clients."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4889505)

AP

Amy P.

Therapy assistant

> "Sometimes it will glitch after restarting mutilple times and not show shifts."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3252343)

[View Reviews](https://www.capterra.com/p/233684/ShiftCare/reviews/)

## User interface

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)

4.09 (188)

4.61 (145)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

AlayaCare

42/44

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Home Health Care Management
-   Invoice Management
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Time Tracking by Client
-   Workflow Management

[See all features](https://www.capterra.com/p/147424/AlayaCare/#features)

ShiftCare

Top features

43/44

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Home Health Care Management
-   Invoice Management
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Time Tracking by Client
-   Workflow Management

[See all features](https://www.capterra.com/p/233684/ShiftCare/#features)

### Recognition

AlayaCare is recognized as a top-rated tool in 2 Capterra Shortlist reports

ShiftCare

Best Value Home CareSoftware (2023) 

### Deployment & support

AlayaCare

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShiftCare

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AlayaCare

-   By AlayaCare
-   Located in Canada
-   Founded in 2014

ShiftCare

-   By ShiftCare
-   Located in Australia
-   Founded in

## Popular Comparisons

[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/)

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[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

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[AlayaCare](https://www.capterra.com/p/147424/AlayaCare/)[4.09 (188)](https://www.capterra.com/p/147424/AlayaCare/reviews/)

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4.1

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[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.61 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

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Contact vendor for pricing

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4.6

Ease of Use

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