--- title: "Compare MassageBook vs Vagaro 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Vagaro and MassageBook based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/147523-153752/MassageBook-vs-Vagaro" page_type: "comparison" language: "en" publication_date: "2026-09-29" --- # Vagaro vs MassageBook Features and Cost Comparison Last updated September 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VagaroMassageBook2/4 selected [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,681)](https://www.capterra.com/p/153752/Vagaro/reviews/) [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (455)](https://www.capterra.com/p/147523/MassageBook/reviews/) [## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,681)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $23.99/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [3,681 reviews](#user-reviews) Positive 3,469 Neutral 120 Negative 92 [## MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (455)](https://www.capterra.com/p/147523/MassageBook/reviews/) Starting Price $20.00/month Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [455 reviews](#user-reviews) Positive 427 Neutral 16 Negative 12 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,102 reviews from massage therapy software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 93%Fit Feature ratings Appointment Scheduling 4.7 Appointment Management 4.7 Online Booking 4.6 Calendar Management 4.6 Booking Management 4.6 86%Fit High performer Feature ratings Appointment Scheduling 4.8 Appointment Management 4.8 Online Booking 4.8 Calendar Management 4.7 Booking Management 4.7 User satisfaction User satisfaction 4.7 User reviews[3,681](https://www.capterra.com/p/153752/Vagaro/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.6 User satisfaction 4.7 User reviews[455](https://www.capterra.com/p/147523/MassageBook/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $23.99Flat Rate, Per Month - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises. Best for Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals. ## User reviews Pros & cons AM Alessandra M. President of Berklee Management Club > "We use Vagaro to manage our rehearsal studio rentals and our music academy classes, and this software has literally saved my daily organization." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7180097) AN Amanda N. Owner > "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691) SAL Sai Akshith L. Assistantship > "Vagaro provides a reliable and scalable platform for managing client appointments and business operations smoothly, making it a solid tool for..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7178484) Carlos B. Owner > "After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) MG Mailen G. Client > "Overall, Vagaro is a powerful business management tool, especially for salons, spas, and service-based businesses. Once you get familiar with..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) JH Julie H. Owner and Licensed Esthetician > "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212) DB Diane B. Owner > "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) HT Holly T. Owner and nail artist > "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001) CT Courtney T. Business Owner > "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440) JY Joanna Y. Owner > "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519) Monica D. OWNER > "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028) JB Julia B. Owner Esthetician Massage Therapist > "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465) DK Donna K. Owner > "There are great tools to utilize such as forms that you can create and customize to fit the needs of your business. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160225) Carlos B. Owner > "What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) MG Mailen G. Client > "Vagaro is a very complete plattorm for managing appointments, scheduling, and client bookings." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) JE Juliana E. Owner > "The app constantly glitches when doing basic tasks like looking at past appointment dates." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222) HK Huda K. Rebel and Founder Co-CEO Huda Beauty > "Vagaro greatly simplifies online appointment booking for our VIP clients and press guests." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7187261) AW Ashley W. Massage therapist > "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725) DB Donielle B. Licensed esthetician CEO > "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829) Carlos B. Owner > "This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) PK Patrick K. Vice President at JPK and Associates, Inc. > "The performance reports and customer profile management with historical data are also very intuitive to get used to." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7165867) AS Arne S. Esthetician > "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136) TM Tasha M. Cosmetologist > "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867) BL Barbara L. Owner stylist > "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905) TC ToE C. Owner > "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363) TR Toni R. Owner > "I also don't like the new way of character counting for text message promotions." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648) HT Holly T. Owner and nail artist > "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001) Samantha E. Owner Operator > "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) DB Devin B. Salon hairstylist > "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713) Carlos B. Owner > "Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) CA Chanelle A. Hairstylist > "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) John G. Owner and CFO > "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) MW Madison W. Esthetician > "The interface is clean and makes booking, managing clients, and running my business seamless and efficient." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173) VA Valentina A. Owner > "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032) NT Nicole T. Owner > "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498) MG Mailen G. Client > "Some parts of the interface are not very intuitive, especially when setting up advanced options." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) SN Sheri N. Cosmetologist owner > "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142) MC Michelle C. Assistant Salon manager > "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036) AS Arne S. Esthetician > "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136) VC Vee C. Owner-operator > "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686) ND Natalie D. Lead Trainer > "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513) TS Tamar S. Owner > "It’s confusing how the Cilent has to sign before providing a card to process." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927) Samantha E. Owner Operator > "Very easy tool for scheduling and appointment management as well as payment processing." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) Ramika G. Salon owner > "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894) TR Tammi R. Salon Owner > "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509) GU Gaby U. Salon owner > "There’s not enough tailoring options for non-hairstylists to use for client appointments times." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210) DB Diane B. Owner > "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) John G. Owner and CFO > "Also crashed multiple times, especially when creating new appointments and changing pricing or service times." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) TS Tawana S. Estheticain > "The software has been a great upgrade for my growing business; with all the different features, I am pleased with the aesthetic of it." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160054) NC Nicky C. MANAGER > "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211) LR Lisa R. Hair stylist > "I love the extensive records that I can access for clients and for business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093) Carlos B. Owner > "We were left with a costly setup that does not function the way we were led to expect." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) MC Maisie C. Owner CEO > "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134) John G. Owner and CFO > "Online program is very slow (line ups at front desk due to waiting on software pages to load." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) ZH Zach H. Senior Systems Analyst > "The system response time is quick, receiving confirmation emails after a booking is made that can also sync with your calendar." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6569791) WL Whitney L. Owner > "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113) YL Yesenia L. data entry > "i liked that it was quick and easy to find any business i need in my city and book appointments so quickly on my phone." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7152629) ND Nicole D. Massage therapist > "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144) DK Donna K. Owner > "The value for your money is worth every dollar spent and you can upgrades, if you want. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160225) NC Nicole C. Esthetician > "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211) DK Donna K. Owner > "It has been positive and usually I can find answers in the programs help areas regarding any issues." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160225) CE Carissa E. Esthetician > "A common and significant complaint is that the online booking interface for clients can be temperamental." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683) VR Verified Reviewer Researcher > "Vagaro offers secure payment processing and useful features for appointment scheduling in enterprises." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6618892) LW Lauren W. Owner > "I don’t like when I have to add money on extra service like website and forms etc." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452) Samantha E. Owner Operator > "Overall it is a good application and I do appreciate it for scheduling and appointments most." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) JH Julie H. Owner and Licensed Esthetician > "I hated Vagaro for the first 6 months I used it (I used another company previously that I liked better). Since I committed to the Vagaro website..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212) CA Chanelle A. Hairstylist > "The online booking system is convenient for clients and helps reduce back-and-forth scheduling." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) DB Diane B. Owner > "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) MM Melissa M. Owner Esthetician > "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242) SB Shannon B. Cosmetologist > "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487) JB Jacqui B. Owner > "It’s an easy platform however no frills, so if looking for something simple and to make bookings it makes it easy" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7137414) AH Alyssa H. Salon Coordinator > "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800) LJ Lauren J. Salon booth owner > "Scheduling and appointment management are the best features of this platform." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566) TD Traci D. Hairstylist > "If Vagaros system goes down I can’t access my clients stuff therefore I am" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426) CA Chanelle A. Hairstylist > "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) John G. Owner and CFO > "Also, You can't see a report with the receipt total from a clients service." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) JH Julie H. Owner and Licensed Esthetician > "I have since adjusted to the change and I like it much better, but some of the suggestions I listed above would make life easier for us." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212) VA Valentina A. Owner > "The platform also looked outdated and the client facing software is clunky and frustrating to use. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032) ND Nicole D. Massage therapist > "It is a great system for client management and scheduling as well as appointment management." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144) VR Verified Reviewer Driver > "I don’t like having to retype my password every time when accessing the app." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856) DB Donielle B. Licensed esthetician CEO > "I really like how user friendly Vagaro is, especially for day to day use in my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829) MC Michael C. Sr. Director Professional Services > "Hard to use on browser internet as opposed to the app" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6579580) MC MIssi C. Owner > "Always friendly." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128335) VR Verified Reviewer president > "i dont want to build a website on their platform" [See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6289230) JC Julie C. Nurse > "It is very user friendly." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6870763) DG Dana G. owner/Massage Therapist > "limited web designs, and inability to link to other calanders" [See full review](https://www.capterra.com/p/153752/Vagaro/#SoftwareAdvice___4406474) AF Allie F. Social Media Associate > "It is incredibly user friendly!" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6649999) HJ Holly J. Spiritual Life Coach > "The website feature needs to be better." [See full review](https://www.capterra.com/p/153752/Vagaro/#SoftwareAdvice___4622360) KY Kevin Y. Small Business Tech Consultant > "Vagaro looks great on the surface because they dedicate a tremendous amount of resources to SEO and inflating reviews." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6627831) ML Matthew L. Sales Manager > "Also not particularly flexible." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6773670) CS Camillia S. CEO > "Overall, I am glad I made the switch to Vagaro and I can have everything I desire on one website." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127025) ES Emma S. Administrator > "It's a little clunky; not necessarily intuitive." [See full review](https://www.capterra.com/p/153752/Vagaro/#SoftwareAdvice___3347188) CG Courtney G. Esthetician > "I especially love having my website through Vagaro!" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129506) BS Bridget S. owner > "Very difficult to do. " [See full review](https://www.capterra.com/p/153752/Vagaro/#SoftwareAdvice___3337146) MG Megan G. Cosmetologist > "I always get help very quickly when I need online assistance." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128229) MV Mika V. Hairstylist > "Somethings are not optimized to the best." [See full review](https://www.capterra.com/p/153752/Vagaro/#SoftwareAdvice___2593162) MN Maria N. FLorida Licensed Esthetician > "We tend to overthink the app but really, if you look at it as "what is it that is so easy for me today" you can see that everything has been..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128428) JH Julie H. Owner and Licensed Esthetician > "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212) AD Ashley D. Hairstylist > "It’s been an easy transition for owning my own business with using vagaro." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126899) GU Gaby U. Salon owner > "Sometimes the customer service reps are a bit snarky when you’re asking for help." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210) AS Adewale S. HIO > "Its quite easy to use Vagaro and it has consistently improved since my team started using the application" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7094613) TP Taylor P. Marketing Director > "Can be confusing when navigating between different services/providers at the same location" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6788005) EP Erin P. Esthetician > "Overall I would give it an 8/10 for overall usefulness and performance!" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128900) AB Alisa B. Suicide Prevention Coordinator > "Finding providers and services near me can be challenging." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6559273) [View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/) Wendy M. Owner and HHP > "The system combines scheduling, intake forms, SOAP notes, reminders, online booking, and client management into one platform,..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7151476) AB Anna B. Owner > "It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6712693) SD Skylr D. Licensed Massage Therapist and Business Owner > "Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7033145) SD Steve D. Massage Therapist and owner > "The fees associated with using Square for payments was high, especially for memberships." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7133034) Wendy M. Owner and HHP > "The online booking system is easy for clients to use, appointment reminders help reduce no-shows, and the intake forms and SOAP..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7151476) HM Heidi M. Massage Therapist > "There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7012660) SR Stephanie R. Licensed Massage Therapist > "Also the online booking, website integration and the ability to have memberships and sell gc's is also great." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7133597) PORTIA B. Owner LMT > "It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252) SMJ Shawn Marie J. Licensed Massage Therapist > "The mobile app offers the ability to not only schedule clients, but also review and send health intake forms, making it..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6584455) GB Gudjon B. Massage Therapist > "Lack of control over data, such as mailing lists." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6616663) TR Toni R. Business Owner, Massage Therapist > "It helped me book appointments, maintain a schedule, as well as keep up with SOAP notes and other personal info in compliance..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6654970) CC Charlotte C. Owner > "sensitive content hidden\] replies and the replies do not fix my needs." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143) JD Julie D. Owner > "I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7042428) TS Tara S. Owner and LMT > "my massagebook reviews cannot go on google" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6873483) Wendy M. Owner and HHP > "The platform has also continued to evolve over time with added features and integrations." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7151476) CW Cassidy W. Massage therapist, owner > "Didn't reliably sync with my personal calendar." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6738119) JJ Jennifer J. Admin > "On the rare occasions that a glitch or issue arises, you know that Massage Book will listen and address your concerns in an..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6779713) SC Sharon C. Massage Therapist > "There is a bug that I requested to be resolved over 3 months ago and it still hasn't been looked at." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6626958) Wendy M. Owner and HHP > "One of the biggest strengths of MassageBook is their customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7151476) TT Tracy T. Massage Therapist > "It took me a while to get all of the information in, but that is because I am not a great computer user." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6791459) KW Khloe W. Massage therapy > "The best part about it it the step-by-step guide for the client to book the massage and for us to be to help clients if they..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7010269) GC Gerry C. owner > "for example I only just found out that the business hours you set are NOT the hours clients can book online -- and people were..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6272273) DK David K. administrator > "For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111) AeS Aimée S. Founder and Massage Practitioner > "All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083) VR Verified Reviewer LMT ESTI Admin > "I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528) CH Christopher H. LMT > "Communication is awful I went to downgrade service and instead of finishing the paid cycle they scaled the features back..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6278930) Wendy M. Owner and HHP > "In my experience, their support team has been responsive, professional, and genuinely helpful when issues arise or questions..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7151476) TC Terri C. Owner, Massage Therapist > "With my short term experience it looks like I can only do this through the website." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825688) PORTIA B. Owner LMT > "My clients love being able to book and pay for their appointments online, saves me time too!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252) DJ Deb J. Owner, LMT > "The fact that I can’t group family members together and collect/ split payments across family members." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225101) WG WEI G. Massage Therapist > "Versatility, cleaner interface comparing to some of the other apps, less buggy, user friendly for first-timer clients." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762) AR Amanda R. Massage and Bodywork Therapist > "The marketing fees seem very high." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766) SD Susan D. Owner and Operator > "excellent customer service w a person by text or phone (and with phone a call back feather so your not stuck on the phone..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141) CC Charlotte C. Owner > "I can’t even enter the payment." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143) WG WEI G. Massage Therapist > "The MassageBook is a great online booking tool for new therapists overall. Although some of the features were not completely..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762) TT Tamia T. LMT > "This was extremely frustrating. - Although that may have improved in the 5 or 6 years since I last used it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6644048) CS Chanel S. Massage Therapy > "There’s so much I can do and so much that’s done for me through an automated system making it that much more easy to run my..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6585349) OB Olena B. Massage Therapist > "Also, Add-ons services are not visible as services and promotions." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6360652) AL Agyness L. Business Owner > "I needed a service that was an all-in-one package and this is just what i was looking for." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7118778) LS Letha S. Massage therapist > "Unable to opt out of text notifications when booked" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983) SM Susan M. Program Coordinator > "Now with computer technology, Integrated scheduling, client notes, online presence and financials are seamlessly incorporated." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6252480) OV Olivia V. Owner/operator > "I don’t check clients out using my square account on massage book, I use it separately and have to go in and check clients out..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309) AT Anita T. Massage Therapist > "Booking is easy for me and for clients." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7174655) GW Gina W. Owner Massage Therapist > "I mean, I’m not fond of their online credit card rate but they are probably below everyone else." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6509245) AD Amy D. Licensed Massage Therapist and Business owner > "The best part of MassageBook is their team of experts always there with a helpful solution to questions or problems that arise." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764) KC Kellie C. Massage Therapist > "Booking gets a little confusing when we share one room." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6160024) RL Rolando L. Massage therapist > "I am pretty sure my massage therapist business is going to shine working in your platform." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961) MM Mamapalo M. Manager > "Doesn't integrate with Google Calendar" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6217298) AD Amy D. Licensed Massage Therapist and Business owner > "MassageBook is so user friendly and their stellar team is listening to each of us when we make suggestions based on business..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764) EW Ebony W. Licensed Massage Therapist > "Sometimes while I am creating an email, the screen freezes, glitches, or my emails don’t look the same as the test email." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4697583) MLP Molly Lou P. Business Manager > "The website integration is great for our business needs and integration with Square (for processing payments) has been..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996) LS Letha S. Massage therapist > "I wouldn't be using it if my clinic didn't have it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983) SD Susan D. Owner and Operator > "Always kind and will work with you for as long as it takes to fix an issue, with patience and kindness so that you understand..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141) AeS Aimée S. Founder and Massage Practitioner > "This is a pretty significant oversight, IMO. As I said, this is just the most recent example of the many, many problems I've..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083) EV Erin V. Licensed Massage Therapist > "I was excited there were options to send intake forms and receipts." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7011049) KM Kristi M. Business owner operator > "Finally I got an answer no intakes can be sent via app only desktop and they also cannot be viewed btw." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4586718) JF James F. Owner and man in charge of everything. > "You don't have to wait on thephone, they will call you back very quickly and help you with any questions you have." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182) KE Kenneth E. Massage Therapist > "The problem is less them than Square. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6473179) Heather Karr J. Massage Therapist > "One of the things that is unique with them is the great customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7036277) KC Kevin C. Massage Therapist > "The phone app can be tricky to book." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6200983) AT Anita T. Massage Therapist > "I absolutely love their customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7174655) NR Nicole R. Masssage Therapist > "the way the program list add ons doesn't really advertise if the software thinks they booked an appointment through massagebook..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3491363) MO Michelle O. Owner > "It was very easy to customize service descriptions, post photos, etc." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457) OV Olivia V. Owner/operator > "Clients have a hard time finding the gift Certificte option on the website." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309) VR Verified Reviewer LMT ESTI Admin > "Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528) BS Brittany S. owner, LMT > "The biggest challenge is running reports for payroll calculation." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4271357) ED Eva D. LMT, Coach > "I like that they listen to the users concerns and make changes to accomodate our requests." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6729243) MM Maggie M. LMT > "The only timeline info (because I don't want to find out when checking out a client) was that they'd let me know. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910) JA Joyce A. Owner > "Love the ability to create intake forms for other services as we are a Day Spa and have various services. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6242350) MS Melissa S. Massage Therapist > "I do not like that canceled appointments remain on my Google calendar." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4763458) JG Jessica G. Massage Therapist-Owner > "The tutorials and excellant prompt & effective customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6858551) KB Kierra B. Esthetician > "I had a little trouble figuring out how to navigate through the site when I was creating my page." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4971574) JF James F. Owner and man in charge of everything. > "I've received new clients through their site and eliminated bogus/scam clients as well." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182) AA Amanda A. Owner > "a few issues with marketing and graphs for appts increase" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4671413) MM Michelle M. Massage Therapist > "I also like the SOAP note attached to each session." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851) BR Bonnie R. Owner/President > "The only thing that I miss desperately is that there's no feature that requires clients to input their credit cards number to..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3287200) GC Ginnett C. CEO > "Specifically for their human customer service is great they will help you all the way and make sure you are up and running with..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___5074608) LM Laurie M. Myofascial release therapist > "The expense." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6378718) CK Celeste K. Owner and LMT > "It was so much easier for my clients to book from the other software i was using." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6851360) Candida C. Owner/ Licensed Massage Therapist > "Client payment methods are not saving for some reason. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4702692) PS Pamela S. LMT > "The represenatives are always kind and helpful" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6740154) MM Mamapalo M. Manager > "Doesn't integrate with Google Calendar" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6217298) JA Joyce A. Owner > "Anyway you need to speak to them is always a pleasure and helpful." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6242350) BB Beth B. Massage therapist/ owner > "That is really tough to find something I don't like about it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4571508) LM Luan M. Physical therapist MFR specialist > "He was very helpful and informative." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6495680) OB Olena B. Massage Therapist > "Also, Add-ons services are not visible as services and promotions." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6360652) DB Dina B. Lisenced Massage Therapist, Licensed Esthetician > "Very user friendly." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6510424) BB Ben B. CEO > "Sometimes I don't understand something or things aren't perfectly intuitive, and instead of relaxing, asking google, or..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3576719) MLP Molly Lou P. Business Manager > "The website integration is great for our business needs and integration with Square (for processing payments) has been..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996) AW Amanda W. Massage therapist > "Without a desktop as I am typically I'm not able to take advantage of most of the service...." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3791874) MLP Molly Lou P. Business Manager > "The functionality, integration, and ease-of-use of the system is unmatched in our eyes." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996) LM Laine M. Owner/massage therapist > "I am disappointed at the feature for setting up a service menue." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3011915) [View Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/) ## User interface 4.67 (3,681) [MassageBook](https://www.capterra.com/p/147523/MassageBook/) 4.71 (455) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Vagaro Top features 49/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Discount Management - Electronic Payments - Email Management - Email Marketing - Email Reminders - Event Scheduling - Generative AI - Gift Card Management - In-Person Payments - Inventory Management - Loyalty Program - Multi-Location - Multiple User Accounts - Online Booking - Payment Processing - Point of Sale (POS) - Practice Management - Promotions Management - Ratings/Reviews - Real-Time Reporting - Recurring Appointments - Reminders - Reporting/Analytics [See all features](https://www.capterra.com/p/153752/Vagaro/#features) MassageBook 44/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Discount Management - Electronic Payments - Email Management - Email Marketing - Email Reminders - Event Scheduling - Generative AI - Gift Card Management - In-Person Payments - Inventory Management - Loyalty Program - Multi-Location - Multiple User Accounts - Online Booking - Payment Processing - Point of Sale (POS) - Practice Management - Promotions Management - Ratings/Reviews - Real-Time Reporting - Recurring Appointments - Reminders - Reporting/Analytics [See all features](https://www.capterra.com/p/147523/MassageBook/#features) ### Recognition Vagaro is recognized as a top-rated tool in 4 Capterra Shortlist reports MassageBook Best Value Business Management Software (2023)  ### Deployment & support Vagaro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MassageBook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Vagaro - By Vagaro - Located in United States - Founded in 2009 MassageBook - By 2Book - Located in United States - Founded in 2013 ## 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