# Compare MassageBook vs Vagaro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Vagaro and MassageBook based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/147523-153752/MassageBook-vs-Vagaro --- # Vagaro vs MassageBook Features and Cost Comparison Last updated July 10th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VagaroMassageBook2/4 selected [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (448)](https://www.capterra.com/p/147523/MassageBook/reviews/) [## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $23.99/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [3,642 reviews](#user-reviews) Positive 3,432 Neutral 120 Negative 90 [## MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (448)](https://www.capterra.com/p/147523/MassageBook/reviews/) Starting Price $20.00/month Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [448 reviews](#user-reviews) Positive 420 Neutral 16 Negative 12 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,012 reviews from massage therapy software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 93%Fit Feature ratings Appointment Scheduling 4.7 Appointment Management 4.7 Online Booking 4.6 Calendar Management 4.6 Booking Management 4.6 86%Fit High performer Feature ratings Appointment Scheduling 4.8 Appointment Management 4.8 Online Booking 4.8 Calendar Management 4.7 Booking Management 4.7 User satisfaction User satisfaction 4.7 User reviews[3,642](https://www.capterra.com/p/153752/Vagaro/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.6 User satisfaction 4.7 User reviews[448](https://www.capterra.com/p/147523/MassageBook/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $23.99Flat Rate, Per Month - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises. Best for Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals. ## User reviews Pros & cons SAL Sai Akshith L. Assistantship > "Vagaro provides a reliable and scalable platform for managing client appointments and business operations smoothly, making it a solid tool for service..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7178484) AN Amanda N. Owner > "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to collect..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691) DB Diane B. Owner > "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance. While..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) Carlos B. Owner > "After purchasing the hardware, we quickly discovered that the system is highly restrictive and essentially locked down, limiting our ability to integrate..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) CT Courtney T. Business Owner > "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440) JH Julie H. Owner and Licensed Esthetician > "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am "REBOOKING" a..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212) MG Mailen G. Client > "Overall, Vagaro is a powerful business management tool, especially for salons, spas, and service-based businesses. Once you get familiar with the platform, it..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) JB Julia B. Owner Esthetician Massage Therapist > "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465) TM Tasha M. Cosmetologist > "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and seamless." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867) AW Ashley W. Massage therapist > "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not very..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725) TC ToE C. Owner > "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in real..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363) AS Arne S. Esthetician > "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary to add..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136) Monica D. OWNER > "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment processing,..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028) BL Barbara L. Owner stylist > "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly delayed I..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905) DB Devin B. Salon hairstylist > "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713) HT Holly T. Owner and nail artist > "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001) CA Chanelle A. Hairstylist > "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) JY Joanna Y. Owner > "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519) DK Donna K. Owner > "There are great tools to utilize such as forms that you can create and customize to fit the needs of your business. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160225) Ramika G. Salon owner > "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894) MW Madison W. Esthetician > "The interface is clean and makes booking, managing clients, and running my business seamless and efficient." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173) GU Gaby U. Salon owner > "There’s not enough tailoring options for non-hairstylists to use for client appointments times." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210) SN Sheri N. Cosmetologist owner > "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142) NC Nicky C. MANAGER > "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211) AS Arne S. Esthetician > "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I run..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136) Carlos B. Owner > "What made the situation even more frustrating was learning about the strict no-return policy only after realizing the hardware would not meet our operational..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) MG Mailen G. Client > "Vagaro is a very complete plattorm for managing appointments, scheduling, and client bookings." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) JE Juliana E. Owner > "The app constantly glitches when doing basic tasks like looking at past appointment dates." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222) TR Tammi R. Salon Owner > "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509) ND Nicole D. Massage therapist > "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144) DB Diane B. Owner > "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) NC Nicole C. Esthetician > "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211) DB Donielle B. Licensed esthetician CEO > "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829) Carlos B. Owner > "This was not clearly communicated during the sales process and did not align with the flexibility and scalability that were presented to us." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) MC Maisie C. Owner CEO > "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134) CE Carissa E. Esthetician > "A common and significant complaint is that the online booking interface for clients can be temperamental." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683) PK Patrick K. Vice President at JPK and Associates, Inc. > "The performance reports and customer profile management with historical data are also very intuitive to get used to." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7165867) LW Lauren W. Owner > "I don’t like when I have to add money on extra service like website and forms etc." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452) CA Chanelle A. Hairstylist > "The online booking system is convenient for clients and helps reduce back-and-forth scheduling." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) TR Toni R. Owner > "I also don't like the new way of character counting for text message promotions." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648) HT Holly T. Owner and nail artist > "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001) DB Diane B. Owner > "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589) MM Melissa M. Owner Esthetician > "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment reminder..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242) Samantha E. Owner Operator > "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) LJ Lauren J. Salon booth owner > "Scheduling and appointment management are the best features of this platform." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566) Carlos B. Owner > "Unfortunately, we do not feel Vagaro is currently built to support those operational demands at the level their marketing suggests." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) CA Chanelle A. Hairstylist > "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205) SB Shannon B. Cosmetologist > "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487) ND Nicole D. Massage therapist > "It is a great system for client management and scheduling as well as appointment management." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144) John G. Owner and CFO > "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) MC Melanie C. Acupuncturist, Owner > "Having my patients able to book and reschedule themselves is a time saver." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178) TD Traci D. Hairstylist > "If Vagaros system goes down I can’t access my clients stuff therefore I am" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426) NT Nicole T. Owner > "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498) VA Valentina A. Owner > "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is not..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032) ND Natalie D. Lead Trainer > "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513) VR Verified Reviewer Driver > "I don’t like having to retype my password every time when accessing the app." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856) SB Sarah B. Owner > "Vagaro transferred my data from my previous company saving me a lot of time." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839) KS Kristin S. Massage Therapist > "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547) SF Stacey F. Founder > "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931) MG Mailen G. Client > "Some parts of the interface are not very intuitive, especially when setting up advanced options." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7163199) Samantha E. Owner Operator > "Very easy tool for scheduling and appointment management as well as payment processing." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532) MC Morgan C. Hair stylist > "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702) MH Maranda H. Cosmetologist > "I love the drag & drop email builder to make templates for future use" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903) MC Michelle C. Assistant Salon manager > "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple as..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036) AW Ashley W. Massage therapist > "I like being able to send out emails after clients receive a service" [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725) VC Vee C. Owner-operator > "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686) KM Kenny M. Owner > "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482) TS Tamar S. Owner > "It’s confusing how the Cilent has to sign before providing a card to process." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927) KD Kristle D. Aesthetician > "I love that I can schedule my emails & customize it how I want too." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203) SB Shannon B. Cosmetologist > "My clients are connstantly textimg me because something isn't working when trying to book online." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487) Ramika G. Salon owner > "Everything you need for your finances, services, follow ups, reminders and user friendly." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894) John G. Owner and CFO > "Also crashed multiple times, especially when creating new appointments and changing pricing or service times." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244) TS Tawana S. Estheticain > "The software has been a great upgrade for my growing business; with all the different features, I am pleased with the aesthetic of it." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7160054) SP Sivan P. Owner > "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779) MB Mona B. Salon suite owner > "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for because..." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192) CT Courtney T. Business Owner > "The monthly subscription can be expensive, especially for small businesses." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440) BL Barbara L. Owner stylist > "I love that you can call and talk to knowledgeable techs in the customer service department the best." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905) KM Kenny M. Owner > "Paypro mini loses connection to paypro every day. " [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482) MR Mekaela R. Esthetician > "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits," [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519) Carlos B. Owner > "We were left with a costly setup that does not function the way we were led to expect." [See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7154158) [View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/) Wendy M. Owner and HHP > "The system combines scheduling, intake forms, SOAP notes, reminders, online booking, and client management into one platform, which..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7151476) HM Heidi M. Massage Therapist > "There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7012660) SD Skylr D. Licensed Massage Therapist and Business Owner > "Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7033145) AB Anna B. Owner > "It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an intake form..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6712693) Wendy M. Owner and HHP > "The online booking system is easy for clients to use, appointment reminders help reduce no-shows, and the intake forms and SOAP note..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7151476) PORTIA B. Owner LMT > "It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which cost..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252) SR Stephanie R. Licensed Massage Therapist > "Also the online booking, website integration and the ability to have memberships and sell gc's is also great." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7133597) SD Steve D. Massage Therapist and owner > "The fees associated with using Square for payments was high, especially for memberships." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7133034) SMJ Shawn Marie J. Licensed Massage Therapist > "The mobile app offers the ability to not only schedule clients, but also review and send health intake forms, making it equatable to..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6584455) AeS Aimée S. Founder and Massage Practitioner > "All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info while also..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083) TR Toni R. Business Owner, Massage Therapist > "It helped me book appointments, maintain a schedule, as well as keep up with SOAP notes and other personal info in compliance with..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6654970) TS Tara S. Owner and LMT > "my massagebook reviews cannot go on google" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6873483) JD Julie D. Owner > "I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I need to..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7042428) GB Gudjon B. Massage Therapist > "Lack of control over data, such as mailing lists." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6616663) KW Khloe W. Massage therapy > "The best part about it it the step-by-step guide for the client to book the massage and for us to be to help clients if they need it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7010269) LS Letha S. Massage therapist > "Unable to opt out of text notifications when booked" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983) VR Verified Reviewer LMT ESTI Admin > "I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528) CC Charlotte C. Owner > "sensitive content hidden\] replies and the replies do not fix my needs." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143) PORTIA B. Owner LMT > "My clients love being able to book and pay for their appointments online, saves me time too!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252) CW Cassidy W. Massage therapist, owner > "Didn't reliably sync with my personal calendar." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6738119) Wendy M. Owner and HHP > "The platform has also continued to evolve over time with added features and integrations." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7151476) OV Olivia V. Owner/operator > "I don’t check clients out using my square account on massage book, I use it separately and have to go in and check clients out in..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309) JJ Jennifer J. Admin > "On the rare occasions that a glitch or issue arises, you know that Massage Book will listen and address your concerns in an expedient..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6779713) SC Sharon C. Massage Therapist > "There is a bug that I requested to be resolved over 3 months ago and it still hasn't been looked at." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6626958) Wendy M. Owner and HHP > "One of the biggest strengths of MassageBook is their customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7151476) GW Gina W. Owner Massage Therapist > "I mean, I’m not fond of their online credit card rate but they are probably below everyone else." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6509245) DK David K. administrator > "For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field of..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111) TT Tracy T. Massage Therapist > "It took me a while to get all of the information in, but that is because I am not a great computer user." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6791459) AL Agyness L. Business Owner > "I needed a service that was an all-in-one package and this is just what i was looking for." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7118778) GC Gerry C. owner > "for example I only just found out that the business hours you set are NOT the hours clients can book online -- and people were booking..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6272273) Wendy M. Owner and HHP > "In my experience, their support team has been responsive, professional, and genuinely helpful when issues arise or questions come up." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7151476) CH Christopher H. LMT > "Communication is awful I went to downgrade service and instead of finishing the paid cycle they scaled the features back instantly and..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6278930) EV Erin V. Licensed Massage Therapist > "I was excited there were options to send intake forms and receipts." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7011049) TC Terri C. Owner, Massage Therapist > "With my short term experience it looks like I can only do this through the website." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825688) WG WEI G. Massage Therapist > "Versatility, cleaner interface comparing to some of the other apps, less buggy, user friendly for first-timer clients." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762) DJ Deb J. Owner, LMT > "The fact that I can’t group family members together and collect/ split payments across family members." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225101) SD Susan D. Owner and Operator > "excellent customer service w a person by text or phone (and with phone a call back feather so your not stuck on the phone until..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141) LS Letha S. Massage therapist > "I wouldn't be using it if my clinic didn't have it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983) MO Michelle O. Owner > "It was very easy to customize service descriptions, post photos, etc." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457) AeS Aimée S. Founder and Massage Practitioner > "This is a pretty significant oversight, IMO. As I said, this is just the most recent example of the many, many problems I've faced with..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083) VR Verified Reviewer LMT ESTI Admin > "Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in how..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528) KE Kenneth E. Massage Therapist > "The problem is less them than Square. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6473179) JG Jessica G. Massage Therapist-Owner > "The tutorials and excellant prompt & effective customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6858551) AR Amanda R. Massage and Bodywork Therapist > "The marketing fees seem very high." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766) WG WEI G. Massage Therapist > "The MassageBook is a great online booking tool for new therapists overall. Although some of the features were not completely..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762) OV Olivia V. Owner/operator > "Clients have a hard time finding the gift Certificte option on the website." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309) CK Celeste K. Owner and LMT > "It was so much easier for my clients to book from the other software i was using." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6851360) CC Charlotte C. Owner > "I can’t even enter the payment." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143) BA Brooke A. Massage therapist > "I love that I can call right away and talk to someone or send a quick email and get a response in such a quick time." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6406194) TT Tamia T. LMT > "This was extremely frustrating. - Although that may have improved in the 5 or 6 years since I last used it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6644048) CS Chanel S. Massage Therapy > "There’s so much I can do and so much that’s done for me through an automated system making it that much more easy to run my business..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6585349) OB Olena B. Massage Therapist > "Also, Add-ons services are not visible as services and promotions." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6360652) SM Susan M. Program Coordinator > "Now with computer technology, Integrated scheduling, client notes, online presence and financials are seamlessly incorporated." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6252480) KB Kierra B. Esthetician > "I had a little trouble figuring out how to navigate through the site when I was creating my page." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4971574) MO Michelle O. Owner > "The ease and efficiency of setting up your business page and scheduling." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457) LM Laurie M. Myofascial release therapist > "The expense." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6378718) AT Anita T. Massage Therapist > "Booking is easy for me and for clients." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7174655) KC Kellie C. Massage Therapist > "Booking gets a little confusing when we share one room." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6160024) AD Amy D. Licensed Massage Therapist and Business owner > "The best part of MassageBook is their team of experts always there with a helpful solution to questions or problems that arise." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764) MM Mamapalo M. Manager > "Doesn't integrate with Google Calendar" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6217298) RL Rolando L. Massage therapist > "I am pretty sure my massage therapist business is going to shine working in your platform." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961) EW Ebony W. Licensed Massage Therapist > "Sometimes while I am creating an email, the screen freezes, glitches, or my emails don’t look the same as the test email." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4697583) AD Amy D. Licensed Massage Therapist and Business owner > "MassageBook is so user friendly and their stellar team is listening to each of us when we make suggestions based on business needs." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764) KM Kristi M. Business owner operator > "Finally I got an answer no intakes can be sent via app only desktop and they also cannot be viewed btw." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4586718) MLP Molly Lou P. Business Manager > "The website integration is great for our business needs and integration with Square (for processing payments) has been invaluable for..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996) RD Robin D. Owner > "it's pretty basic and don't have much. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___5044476) SD Susan D. Owner and Operator > "Always kind and will work with you for as long as it takes to fix an issue, with patience and kindness so that you understand the..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141) KC Kevin C. Massage Therapist > "The phone app can be tricky to book." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6200983) DB Dina B. Lisenced Massage Therapist, Licensed Esthetician > "They really have taken care of a lot of the big and small issues with running a website and your own business." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6510424) NR Nicole R. Masssage Therapist > "the way the program list add ons doesn't really advertise if the software thinks they booked an appointment through massagebook THEY..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3491363) KB Kelley B. Massage Therapist > "Customer service is top notch. When running a small business the back up system support is very important to me. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6436178) BS Brittany S. owner, LMT > "The biggest challenge is running reports for payroll calculation." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4271357) JF James F. Owner and man in charge of everything. > "You don't have to wait on thephone, they will call you back very quickly and help you with any questions you have." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182) MM Maggie M. LMT > "The only timeline info (because I don't want to find out when checking out a client) was that they'd let me know. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910) Heather Karr J. Massage Therapist > "One of the things that is unique with them is the great customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7036277) MR Michelle R. Owner/Lead Therapist > "You can choose to set yourself up as "two" therapists, but this can be confusing for the client, or you can set yourself up as "two"..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3141486) WR Whitney R. Massage Therapist > "I love all the ways you can customize and use this to fit your business needs!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6442027) MS Melissa S. Massage Therapist > "I do not like that canceled appointments remain on my Google calendar." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4763458) CK Celeste K. Owner and LMT > "They are very knowledgeable when you have issues so you can do your job." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6851360) DF Dawn F. LMT > "Much of the time I have clients calling me directly to schedule because it will not work for them." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3803859) [View Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/) ## User interface 4.67 (3,642) [MassageBook](https://www.capterra.com/p/147523/MassageBook/) 4.71 (448) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Vagaro Top features 49/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Discount Management - Electronic Payments - Email Management - Email Marketing - Email Reminders - Event Scheduling - Generative AI - Gift Card Management - In-Person Payments - Inventory Management - Loyalty Program - Multi-Location - Multiple User Accounts - Online Booking - Payment Processing - Point of Sale (POS) - Practice Management - Promotions Management - Ratings/Reviews - Real-Time Reporting - Recurring Appointments - Reminders - Reporting/Analytics [See all features](https://www.capterra.com/p/153752/Vagaro/#features) MassageBook 44/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Discount Management - Electronic Payments - Email Management - Email Marketing - Email Reminders - Event Scheduling - Generative AI - Gift Card Management - In-Person Payments - Inventory Management - Loyalty Program - Multi-Location - Multiple User Accounts - Online Booking - Payment Processing - Point of Sale (POS) - Practice Management - Promotions Management - Ratings/Reviews - Real-Time Reporting - Recurring Appointments - Reminders - Reporting/Analytics [See all features](https://www.capterra.com/p/147523/MassageBook/#features) ### Recognition Vagaro is recognized as a top-rated tool in 4 Capterra Shortlist reports MassageBook is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Vagaro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MassageBook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Vagaro - By Vagaro - Located in United States - Founded in 2009 MassageBook - By 2Book - Located in United States - Founded in 2013 ## 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