# Compare MassageBook vs Vagaro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vagaro and MassageBook based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147523-153752/MassageBook-vs-Vagaro

---

# Vagaro vs MassageBook Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VagaroMassageBook2/4 selected

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,479 reviews](#user-reviews)

Positive

3,280

Neutral

111

Negative

88

[## MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Sd

Based on [443 reviews](#user-reviews)

Positive

415

Neutral

16

Negative

12

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,900 reviews from massage therapy software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

91%Fit

Feature ratings

Appointment Scheduling

4.7

Appointment Management

4.7

Online Booking

4.6

Calendar Management

4.6

Booking Management

4.6

86%Fit

High performer

Feature ratings

Appointment Scheduling

4.8

Appointment Management

4.8

Online Booking

4.8

Calendar Management

4.8

Booking Management

4.7

User satisfaction

User satisfaction

4.7

User reviews[3,479](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.6

User satisfaction

4.7

User reviews[443](https://www.capterra.com/p/147523/MassageBook/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Vagaro is built for beauty, wellness, and fitness professionals. Easily manage bookings, payments, marketing, and more, all in one powerful platform.

Best for

Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals.

## User reviews

Pros & cons

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

VA

Valentina A.

Owner

> "The constant bugs with the platform made us eventually switch to Mangomint which we have been very happy with!"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

HG

Hestin G.

Owner

> "UI - The application frequently freezes up, screens lock you into a window, forcing you to refresh the page, losing all information contained."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

ZH

Zach H.

Senior Systems Analyst

> "The system response time is quick, receiving confirmation emails after a booking is made that can also sync with your calendar."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6569791)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

VR

Verified Reviewer

Researcher

> "Vagaro offers secure payment processing and useful features for appointment scheduling in enterprises."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6618892)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MF

Mandy F.

Owner

> "I liked it once it was set up, ability to have clients self schedule and prepay for services was excellent"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6813152)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

VR

Verified Reviewer

Researcher

> "The platform offered automated reminders and email notifications, which helped with client communication."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6618892)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

SF

Stacey F.

Founder

> "What I love most about VAGARO is its ease and affordability for small business owners like me."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

VR

Verified Reviewer

president

> "when i pointed this stuff out to support, they gaslighted me pretty hard, saying if I wanted that sort of functionality (not having my..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6289230)

CS

Catheryn S.

Director of Clinical Services

> "Scheduling of appointments were user friendly and I love the reminder of appointments."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7070965)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

MK

Mark K.

Engagement Manager

> "It’s makes scheduling and rescheduling a breeze, which allows our recruitment process to go amoother"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6441880)

KAA

Kamaludin Abdi A.

Affiliate Marketer

> "Vagaro's reporting features can be complex to navigate, and the customer support response times can be slow at times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6475680)

HE

Holly E.

Operations Assistant

> "Clean interface and client end is super simple but works great!"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7117423)

VR

Verified Reviewer

Analyst

> "Mobile app can lag at times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7103497)

KP

Kelly P.

Director of Admissions

> "It has made scheduling my hair appointment so nice and easy. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7112129)

CM

Colleen M.

Owner and Designer

> "Sometimes redundent for customers to use, inability to communicate effectively with clients, loss of information."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6824245)

AC

Anna C.

Owner

> "It helped save a lot of time with the back end of scheduling and managing appointments."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7008639)

EM

Erica M.

Administrative Assistant

> "Sometimes there are glitches with my payment/hold for my appointment and that's pretty frustrating."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848487)

JS

Jennifer S.

owner

> "I've gotten reminders and a link to confirm the appointment the day before which makes the process much smoother to remember."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6685006)

DJ

Devon J.

Hair Stylist

> "Also too many glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102337)

RR

Rosanne R.

Owner

> "I am considering becoming a customer too as the price looks to be a good value for what you get."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7093392)

VR

Verified Reviewer

president

> "Unfortunately, if you want a very frictionless experience for your potential customers to book an appointment, there is a dangerous..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6289230)

KG

Kim G.

Brand management

> "Easy to book and schedule appointments and keep everything organized."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7081608)

TP

Taylor P.

Marketing Director

> "Can be confusing when navigating between different services/providers at the same location"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6788005)

SW

Shannon W.

Owner

> "Great calendar, easy booking system for me and clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102461)

EW

Elise W.

Esthetician

> "One of my least favorite features is having to pay a swipe fee for each credit card transaction on top of my monthly fee. And paying extra to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#SoftwareAdvice___4873334)

LN

Luda N.

Claim adjuster

> "I used it to my business, was nice to be add all my employee, good to have to apps for user and for customer."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7015996)

VR

Verified Reviewer

Analyst

> "Some reports feel limited."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7103497)

KAA

Kamaludin Abdi A.

Affiliate Marketer

> "The scheduling tools are effective and user-friendly, though the reporting features can be complex and customer support sometimes slow."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6475680)

VR

Verified Reviewer

Chiropractor

> "The credit card processor did not connect well to multiple devices, and so I cancelled it."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6301443)

Katie M.

Owner, Manager

> "Love it for booking stylists, fitness professionals and more."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7003479)

YD

Yasmi D.

Sales

> "I don’t like that when u try to select through the options that the menus sometimes disappear or make you scroll down"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6610570)

Nathan H.

Owner

> "It makes it very easy for the company and user to make and change appointments."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7096340)

DJ

Devon J.

Hair Stylist

> "I didn’t like how it wasn’t an all stop shop for myself."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102337)

JB

Justin B.

Day Program Coordinator

> "Vagaro easily displays all my options with regard to appointment availability, staff availability, and overall options so that I can make the..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___5070947)

SP

Sivan P.

Owner

> "Vagaro chose to refund the clients instead of me, the provider who had already completed the work."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

OD

Olivia D.

Electrician

> "It allows me to book my appointments (mostly hair) without having to call and wait on hold, as well as sync it to my phone calendar, among..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6095226)

BA

Bolade A.

New Business Development Rep

> "My least favourite thing is that the pricing for Vagaro can be a bit high, especially for smaller businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6449314)

MN

Michelle N.

Realtor

> "It allows me to see all of my upcoming appointments in one place, and I can easily book multiple appointments with just a few clicks."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4735306)

HG

Hestin G.

Owner

> "I was so excited to use this program, but the lack of customer support and the basic functionality of their features make this a subpar..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6302125)

Liliana A.

GED

> "I was able to efficiently schedule appointments, manage both my client list and staff, and even create promotions and special offers to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4864449)

CC

Cheri C.

Member Advocate

> "Not sure if is my PC but there has been lag in the page load time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6587750)

John G.

Owner and CFO

> "Originally we liked the price and the online booking module."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

John C.

Owner

> "Furthermore their support team was unable to help us successfully run payroll after trying for over two months."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6347595)

DP

Daniela P.

Tango Software Implementation Consultant

> "It has lots of features like the maps for location, user rating and more and the one we like the most, the dashboard we use to manage all the..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4823371)

MF

Michael F.

Founder

> "Would like to have a little more ability to edit the titles and be able to accept shared package people for our clients this options..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6135294)

BM

Brazola M.

Medical Assistant

> "It is also easy for the clients to use themselves for self scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7061693)

ER

Elham R.

Beauty expert

> "How of a month of using Vagaro no one has helped me get my cc payments in the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6626988)

Julie E.

Human Resources Generalist

> "Vagaro has considered every detail, including cost, usability, online tutorial videos, quality customer service, and a plethora of..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4942062)

ML

Matthew L.

Sales Manager

> "Odd name - it doesn't communicate to clients what's going on. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6773670)

AZ

Arleta Z.

Owner

> "I switched to a system called Noterro for my booking, they use square for checkouts and it’s super easy now."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6428594)

John C.

Owner

> "There are so many bugs and glitches that it's very hard to actually use the software."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6347595)

BA

Bolade A.

New Business Development Rep

> "The automated reminders help reduce the chances of missing an appointment/booking."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6449314)

John C.

Owner

> "after more than 50 emails and 20 phone calls, it still does not work."

[See full review](https://www.capterra.com/p/153752/Vagaro/#GetApp___6347595)

RR

Rosanne R.

Owner

> "I enjoy using Vagaro as a customer."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7093392)

CK

Chae K.

Marketing Associate

> "I made my appointments 2-3 months in advance because my service provider is busy, but it makes me anxious from time to time when they don't..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4813745)

AS

Adewale S.

HIO

> "Its quite easy to use Vagaro and it has consistently improved since my team started using the application"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7094613)

GB

Gauhar B.

Truck Dispatch

> "I truly wish there was an Add-on feature for the software. Because it makes the Add-on a distinct booked appointment, I dislike having to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4882430)

SW

Shannon W.

Owner

> "I used Vagaro as an employee at a salon and LOVED it."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7102461)

John G.

Owner and CFO

> "There are so many other problems to list."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

SL

Sienna L.

Customer

> "I like that Vagaro shows all available appointments, if you pick a day that’s not available, Vagaro allows you to jump to a day that is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___4877025)

SP

Sivan P.

Owner

> "Almost Cost Me Thousands of Dollars — DO NOT USE THEM"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

SD

Skylr D.

Licensed Massage Therapist and Business Owner

> "Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7033145)

HM

Heidi M.

Massage Therapist

> "There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7012660)

JD

Julie D.

Owner

> "I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I need..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7042428)

AB

Anna B.

Owner

> "It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an intake..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6712693)

SMJ

Shawn Marie J.

Licensed Massage Therapist

> "The mobile app offers the ability to not only schedule clients, but also review and send health intake forms, making it equatable to..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6584455)

PORTIA B.

Owner LMT

> "It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252)

TR

Toni R.

Business Owner, Massage Therapist

> "It helped me book appointments, maintain a schedule, as well as keep up with SOAP notes and other personal info in compliance with..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6654970)

GC

Gerry C.

owner

> "for example I only just found out that the business hours you set are NOT the hours clients can book online -- and people were..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6272273)

JJ

Jennifer J.

Admin

> "On the rare occasions that a glitch or issue arises, you know that Massage Book will listen and address your concerns in an..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6779713)

AeS

Aimée S.

Founder and Massage Practitioner

> "All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info while..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083)

KW

Khloe W.

Massage therapy

> "The best part about it it the step-by-step guide for the client to book the massage and for us to be to help clients if they need it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7010269)

CH

Christopher H.

LMT

> "Communication is awful I went to downgrade service and instead of finishing the paid cycle they scaled the features back instantly..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6278930)

DK

David K.

administrator

> "For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field of..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111)

CC

Charlotte C.

Owner

> "sensitive content hidden\] replies and the replies do not fix my needs."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143)

VR

Verified Reviewer

LMT ESTI Admin

> "I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528)

TS

Tara S.

Owner and LMT

> "my massagebook reviews cannot go on google"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6873483)

SM

Susan M.

Program Coordinator

> "Now with computer technology, Integrated scheduling, client notes, online presence and financials are seamlessly incorporated."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6252480)

TT

Tracy T.

Massage Therapist

> "It took me a while to get all of the information in, but that is because I am not a great computer user."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6791459)

PORTIA B.

Owner LMT

> "My clients love being able to book and pay for their appointments online, saves me time too!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252)

GB

Gudjon B.

Massage Therapist

> "Lack of control over data, such as mailing lists."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6616663)

JA

Joyce A.

Owner

> "Love the ability to create intake forms for other services as we are a Day Spa and have various services. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6242350)

OB

Olena B.

Massage Therapist

> "Also, Add-ons services are not visible as services and promotions."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6360652)

AL

Agyness L.

Business Owner

> "I needed a service that was an all-in-one package and this is just what i was looking for."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7118778)

TC

Terri C.

Owner, Massage Therapist

> "With my short term experience it looks like I can only do this through the website."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825688)

RL

Rolando L.

Massage therapist

> "I am pretty sure my massage therapist business is going to shine working in your platform."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961)

LS

Letha S.

Massage therapist

> "Unable to opt out of text notifications when booked"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983)

EV

Erin V.

Licensed Massage Therapist

> "I was excited there were options to send intake forms and receipts."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7011049)

CW

Cassidy W.

Massage therapist, owner

> "Didn't reliably sync with my personal calendar."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6738119)

JF

James F.

Owner and man in charge of everything.

> "You don't have to wait on thephone, they will call you back very quickly and help you with any questions you have."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182)

OV

Olivia V.

Owner/operator

> "I don’t check clients out using my square account on massage book, I use it separately and have to go in and check clients out in..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309)

KO

Kriscynthia O.

Owner/Massage Therapist/Esthetician

> "The Staff and the attention to detail(website design, business page, personal page, reference education, NPI, POS..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4863795)

SC

Sharon C.

Massage Therapist

> "There is a bug that I requested to be resolved over 3 months ago and it still hasn't been looked at."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6626958)

Heather Karr J.

Massage Therapist

> "One of the things that is unique with them is the great customer service."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7036277)

AR

Amanda R.

Massage and Bodywork Therapist

> "The marketing fees seem very high."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766)

WG

WEI G.

Massage Therapist

> "Versatility, cleaner interface comparing to some of the other apps, less buggy, user friendly for first-timer clients."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762)

GW

Gina W.

Owner Massage Therapist

> "I mean, I’m not fond of their online credit card rate but they are probably below everyone else."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6509245)

SD

Susan D.

Owner and Operator

> "excellent customer service w a person by text or phone (and with phone a call back feather so your not stuck on the phone until..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141)

CC

Charlotte C.

Owner

> "I can’t even enter the payment."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143)

MO

Michelle O.

Owner

> "It was very easy to customize service descriptions, post photos, etc."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457)

DJ

Deb J.

Owner, LMT

> "The fact that I can’t group family members together and collect/ split payments across family members."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225101)

VR

Verified Reviewer

LMT ESTI Admin

> "Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528)

LS

Letha S.

Massage therapist

> "I wouldn't be using it if my clinic didn't have it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983)

JG

Jessica G.

Massage Therapist-Owner

> "The tutorials and excellant prompt & effective customer service."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6858551)

AeS

Aimée S.

Founder and Massage Practitioner

> "This is a pretty significant oversight, IMO. As I said, this is just the most recent example of the many, many problems I've faced..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083)

JF

James F.

Owner and man in charge of everything.

> "I've received new clients through their site and eliminated bogus/scam clients as well."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182)

KE

Kenneth E.

Massage Therapist

> "The problem is less them than Square. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6473179)

WG

WEI G.

Massage Therapist

> "The MassageBook is a great online booking tool for new therapists overall. Although some of the features were not completely..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762)

NR

Nicole R.

Masssage Therapist

> "the way the program list add ons doesn't really advertise if the software thinks they booked an appointment through massagebook THEY..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3491363)

MM

Michelle M.

Massage Therapist

> "I also like the SOAP note attached to each session."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851)

OV

Olivia V.

Owner/operator

> "Clients have a hard time finding the gift Certificte option on the website."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309)

CK

Celeste K.

Owner and LMT

> "It was so much easier for my clients to book from the other software i was using."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6851360)

TT

Tamia T.

LMT

> "This was extremely frustrating. - Although that may have improved in the 5 or 6 years since I last used it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6644048)

BA

Brooke A.

Massage therapist

> "I love that I can call right away and talk to someone or send a quick email and get a response in such a quick time."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6406194)

MM

Maggie M.

LMT

> "The only timeline info (because I don't want to find out when checking out a client) was that they'd let me know. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910)

AS

Angela S.

Owner

> "Massage Book is easy to use and has many features that helps run your business automatically. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6763355)

MS

Melissa S.

Massage Therapist

> "I do not like that canceled appointments remain on my Google calendar."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4763458)

CS

Chanel S.

Massage Therapy

> "There’s so much I can do and so much that’s done for me through an automated system making it that much more easy to run my business..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6585349)

KB

Kierra B.

Esthetician

> "I had a little trouble figuring out how to navigate through the site when I was creating my page."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4971574)

AR

Amanda R.

Massage and Bodywork Therapist

> "I love the ease of scheduling for me and my clients and how easy the SOAP notes are to use!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766)

LM

Laurie M.

Myofascial release therapist

> "The expense."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6378718)

MO

Michelle O.

Owner

> "The ease and efficiency of setting up your business page and scheduling."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457)

KC

Kellie C.

Massage Therapist

> "Booking gets a little confusing when we share one room."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6160024)

ZM

Zola M.

Owner

> "I like that there is always a way to connect with someone who can send my links to the problems i sometimes have. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6365630)

MM

Mamapalo M.

Manager

> "Doesn't integrate with Google Calendar"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6217298)

AD

Amy D.

Licensed Massage Therapist and Business owner

> "The best part of MassageBook is their team of experts always there with a helpful solution to questions or problems that arise."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764)

EW

Ebony W.

Licensed Massage Therapist

> "Sometimes while I am creating an email, the screen freezes, glitches, or my emails don’t look the same as the test email."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4697583)

RL

Rolando L.

Massage therapist

> "Easy to get payments from my clients."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961)

KM

Kristi M.

Business owner operator

> "Finally I got an answer no intakes can be sent via app only desktop and they also cannot be viewed btw."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4586718)

DK

David K.

administrator

> "The support agents were very friendly, patient, knowledgeable, and effective."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111)

RD

Robin D.

Owner

> "it's pretty basic and don't have much. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___5044476)

AD

Amy D.

Licensed Massage Therapist and Business owner

> "MassageBook is so user friendly and their stellar team is listening to each of us when we make suggestions based on business needs."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764)

KC

Kevin C.

Massage Therapist

> "The phone app can be tricky to book."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6200983)

MM

Michelle M.

Massage Therapist

> "I especially love the app I was able to download to my phone."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851)

MM

Maggie M.

LMT

> "I am not a fan of the new app or its transition. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910)

SR

Sandra R.

Licensed Massage Therapist and Instructor

> "I love that I do not have to compete for their attention with other personal care services!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6796704)

BS

Brittany S.

owner, LMT

> "The biggest challenge is running reports for payroll calculation."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4271357)

MLP

Molly Lou P.

Business Manager

> "The website integration is great for our business needs and integration with Square (for processing payments) has been invaluable..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996)

BB

Ben B.

CEO

> "Sometimes I don't understand something or things aren't perfectly intuitive, and instead of relaxing, asking google, or contacting..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3576719)

SD

Susan D.

Owner and Operator

> "Always kind and will work with you for as long as it takes to fix an issue, with patience and kindness so that you understand the..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141)

MR

Michelle R.

Owner/Lead Therapist

> "You can choose to set yourself up as "two" therapists, but this can be confusing for the client, or you can set yourself up as "two"..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3141486)

[View Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/)

## User interface

4.68 (3,479)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

4.71 (443)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Vagaro

Top features

49/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Contact Database
-   Credit Card Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Debit/Credit Card Processing
-   Discount Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Reminders
-   Event Scheduling
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Inventory Management
-   Loyalty Program
-   Multi-Location
-   Multiple User Accounts
-   Online Booking
-   Payment Processing
-   Point of Sale (POS)
-   Practice Management
-   Promotions Management
-   Ratings/Reviews
-   Real-Time Reporting
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

MassageBook

44/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Contact Database
-   Credit Card Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Debit/Credit Card Processing
-   Discount Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Reminders
-   Event Scheduling
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Inventory Management
-   Loyalty Program
-   Multi-Location
-   Multiple User Accounts
-   Online Booking
-   Payment Processing
-   Point of Sale (POS)
-   Practice Management
-   Promotions Management
-   Ratings/Reviews
-   Real-Time Reporting
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/147523/MassageBook/#features)

### Recognition

No recognitions have been awarded to Vagaro

No recognitions have been awarded to MassageBook

### Deployment & support

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MassageBook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

MassageBook

-   By 2Book
-   Located in United States
-   Founded in 2013

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4.3

[View full comparison](https://www.capterra.com/compare/140086-153752/Simplybook-me-vs-Vagaro)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

[Meevo](https://www.capterra.com/p/172058/Meevo-2/)[4.37 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

$20/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/147523-172058/MassageBook-vs-Meevo-2)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (817)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$23.99/month

Price

$0

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153752-195467/Vagaro-vs-Care-Patron)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$20/month

Price

$28/month

4.5

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147523-174830/MassageBook-vs-GlossGenius)