# MassageBook vs Noterro: Features and Cost Comparison 2026 | Capterra

> MassageBook vs Noterro: Which massage therapy tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/147523-164994/MassageBook-vs-SOAP-Vault

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# MassageBook vs Noterro Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

MassageBookNoterro2/4 selected

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.8 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

[## MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

[## Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.8 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

Starting Price

$20.00/month

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Starting Price

$30.00/month

Starting Price

$30.00/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Sd

Based on [443 reviews](https://www.capterra.com/p/147523/MassageBook/reviews/)

Positive

415

Neutral

16

Negative

12

Positive

415

Neutral

16

Negative

12

Reviews Sentiment

CS

MB

Based on [626 reviews](https://www.capterra.com/p/164994/SOAP-Vault/reviews/)

Positive

614

Neutral

9

Negative

3

Positive

614

Neutral

9

Negative

3

Best for (according to reviews)

-   **Business size**: Small businesses account for 386 reviews (90%), suggesting strong market traction in this segment.
-   **Industry**: Health, wellness and fitness dominates with 82% of reviews, followed by alternative medicine (9%) and medical practice (3%).
-   **Use cases**: Massage therapy (90%), business management (39%), and small business POS (17%) are the main applications, focusing on therapy and operational needs.

Best for (according to reviews)

-   **Business size**: Small businesses account for 598 reviews, representing 95% of feedback, suggesting strong market traction among smaller organizations.
-   **Industry**: Health, wellness and fitness (70%), alternative medicine (10%), and hospital & health care (8%) are the primary sectors using Noterro.
-   **Use cases**: Massage therapy (73%), appointment scheduling (56%), and patient scheduling (25%) are the main applications, highlighting a focus on client and patient management.

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Flat Rate,Per Month

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## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Features comparison

Choosing a massage therapy solution like MassageBook or Noterro involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 5,008 reviews from Massage Therapy users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

MassageBook

88%Fit

Feature ratings

Scheduling

4.8

Appointment Management

4.8

Appointment Scheduling

4.8

Online Booking

4.8

Noterro

90%Fit

High performer

Feature ratings

Scheduling

4.8

Appointment Management

4.8

Appointment Scheduling

4.8

Online Booking

4.8

Scheduling

4.8 (200)

4.8 (225)

MassageBook users appreciate the ease of scheduling, noting that clients can book online without assistance and that the system offers features like credit card storage, customizable availability, and rest time between services. They also value the visual schedule and time block, which they say helps in organizing their days. Noterro users also find scheduling easy, highlighting features like multiple locations, color coding, and integration with personal calendars to avoid double bookings. They appreciate the ability to manage schedules for team members and the ease of navigating and rescheduling. Overall, users find MassageBook's scheduling intuitive and customizable, while they value Noterro's integration with personal calendars and team management features.

Appointment Management

4.8 (172)

4.8 (282)

MassageBook users find the appointment management system efficient, which they say includes features like automated confirmations, easy rescheduling, and notifications. They appreciate the ability to set specific booking hours and the ease of managing cancellations and modifications. Noterro users also value the ease of booking, moving, and editing appointments, as well as the ability to manage waitlists and advertise open slots. They appreciate the automatic reminders and the ability to track staff actions and client bookings. In summary, users think MassageBook offers efficient appointment management with automated features, while they value Noterro for its comprehensive tracking and management capabilities.

Appointment Scheduling

4.8 (176)

4.8 (242)

MassageBook users appreciate the ability to quickly schedule clients, the integration with Google Calendar, and the customizable options for online booking and pre-payment. They find the system intuitive and beneficial for managing client interactions. Noterro users also find appointment scheduling easy, noting the comprehensive features like SOAP notes, online booking, and the ability to manage schedules via app or website. They appreciate the flexibility and the option to block unwanted clients. Overall, users value MassageBook for its quick and customizable scheduling, while they appreciate Noterro for its comprehensive and flexible scheduling options.

Online Booking

4.8 (160)

4.8 (282)

MassageBook users find the online booking feature essential, noting that it saves time and allows clients to book independently. They appreciate the ease of use and the ability to set booking parameters. Noterro users also value the online booking feature, highlighting its customizability and the convenience it offers to clients. They appreciate the ability to limit visibility for safety and the streamlined booking process. In general, users think both platforms offer valuable online booking features, noting that MassageBook saves time and is user-friendly, while Noterro offers customizable and convenient booking options.

## Pricing comparison

### Starting prices

MassageBook

$20.00

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/147523/MassageBook/pricing/)

Noterro

$30.00

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/164994/SOAP-Vault/pricing/)

### Value-for-money analysis

4.7 (443)

4.8 (626)

An exploration of what reviewers say about both MassageBook's and Noterro's value for money finds that MassageBook reviewers see it as a cost-effective solution with a range of useful features, while Noterro reviewers comment on its affordability and the ability to add features as needed. Reviewers find that MassageBook offers great value for money, highlighting its tiered pricing options that cater to different business needs and budgets. They appreciate the comprehensive features available even in the free version, and many mention the excellent customer service. Users also value the cost-effectiveness of the software, noting that it provides essential tools for small businesses at a reasonable price. However, some users mention concerns about additional fees for certain features and price increases. As for Noterro, reviewers appreciate its affordability and the flexibility to add features as needed. They find the software to be a cost-effective option for small businesses, with many highlighting the lower price point compared to competitors. Users also value the frequent updates and improvements made to the software without additional costs. However, some users note that the cost of add-ons can add up, and a few mention that certain features are not as customizable as they would like.

## How does the user experience compare on MassageBook vs Noterro?

### Overall rating

4.7 (443)

4.8 (626)

### User interface

MassageBook

Noterro

### Customer service and support

MassageBook

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Noterro

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of MassageBook vs Noterro

Both MassageBook and Noterro are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how MassageBook stacks up against Noterro and pick the one that fits best your needs. \[[2](#source-item-2)\]

Pros

MassageBook

Sd

Skylr d

Licensed Massage Therapist and Business OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months.

“Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for employees, I can also expand my business and add people to the provider list, detail their access to certain services and customize their schedule with ease.“

October 24, 2025

JD

Julie D

OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years.

“I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I need to learn how to do things like get files into a PDF format for insurance companies, etc. “

November 10, 2025

Noterro

CS

Chika S

Massage therapistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“Unlike other booking apps, Noterro enables me to put 2 different clinic locations. And lets me put some clinic description on the booking page makes it look good“

May 29, 2025

MB

Marsha B

Registered Massage Therapist and Rapid SpecialistHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years.

“I like that NoTerro offers a one-stop shop go charting, scheduling, invoices, reminders, uploads, insurance & payment integration.“

August 21, 2024

Cons

MassageBook

HM

Heidi M

Massage TherapistHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years.

“There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets fixed soon!“

September 20, 2025

AB

Anna B

OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an intake form to fit the season (i.e. I use one during cold/flu season and another one the rest of the year).“

March 1, 2025

Noterro

SG

Sasha G

Physiotherapist, OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Untimely software updates during business hours, disorganized online booking page, inability to easily calculate practitioner timesheets, inability to make accounts receivable reports for specific dates, inability to book with 5 minute clean up time, inability to push automated waitlist notifications, inability to easily calculate number of return visits per patient, referral tracking, automatic creation of an invoice when patient is "arrived", patient without appointments,“

September 30, 2025

AZ

Arleta Z

Owner Operator and Service ProviderConsumer Services, Self-employedUsed the software for: Less than 6 months.

“I used to spend so much time taking phone calls from clients because they "couldn't get online booking to work" through my previous systems.“

May 19, 2024

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from massage therapy software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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