# Compare MassageBook vs GlossGenius 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare GlossGenius and MassageBook based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147523-174830/MassageBook-vs-GlossGenius

---

# GlossGenius vs MassageBook Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GlossGeniusMassageBook2/4 selected

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

[## GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting Price

$28.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

CS

TR

HM

Based on [348 reviews](#user-reviews)

Positive

333

Neutral

7

Negative

8

[## MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Sd

Based on [443 reviews](#user-reviews)

Positive

415

Neutral

16

Negative

12

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,900 reviews from massage therapy software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Appointment Scheduling

4.9

Appointment Management

4.9

Online Booking

4.8

Calendar Management

4.8

Booking Management

4.9

86%Fit

Feature ratings

Appointment Scheduling

4.8

Appointment Management

4.8

Online Booking

4.8

Calendar Management

4.8

Booking Management

4.7

User satisfaction

User satisfaction

4.8

User reviews[348](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.7

User satisfaction

4.7

User reviews[443](https://www.capterra.com/p/147523/MassageBook/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$28Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

GlossGenius is built for beauty & wellness businesses of all kinds, including: salons, spas, hair stylists, barbers, nail artists, lash techs, estheticians, massage therapists, makeup artists, & more.

Best for

Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals.

## User reviews

Pros & cons

CS

Chelise S.

Salon Owner

> "I love the texting feature that allows me to automatically add client notes with a text response, and that I can also earn business capital!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847932)

LP

Lyla P.

Owner

> "Later on in the day, after putting a ticket in explaining what had happened with my account, I got an email explaining how switching..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

TR

Tatiana R.

Esthetician Owner and operator

> "It change my business from a hobby to a professional business and keeps my days organized, the reporting is so helpful for accounting too!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099196)

KS

Kee S.

Esthetician

> "That I am unable to customize the website to include pop-ups for specials and that I am not able to do a quick check out without having to..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847935)

HM

Hayli M.

Hair stylist

> "I like the organization with each clients info with putting their formula in the notes and having pictures to sending out reminders for apt..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098849)

DM

Dafne M.

Hairstylist

> "That is hard for clients to see my info like my phone number to contact me and hope we can do more about designing the system and website..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098851)

DVR

Da’Vett R.

Owner and Operater

> "I love how you can have one app for a salon and add everyone on you can do payroll and they will be doing membership soon, it’s integrated..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771205)

KP

Kortney P.

Licensed Massage Therapist

> "I don't necessarily like that I have to pay for gold to get a SOAP note format; I feel the app is set up more ideally for cosmetology than..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099136)

AG

Aubrie G.

Esthetician

> "Ease of scheduling appointments, simple yet professional website, lots of tools like reports and social templates built in."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099993)

DP

Daisy P.

Hair Stylist

> "Not being able to save more than 1 card payment since clients are always changing card payment."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098862)

BN

Briana N.

Hair Stylist

> "From seamless booking to payment processing and client communication, everything is streamlined in one place."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099111)

SM

Stephanie M.

Hair Stylist. Owner

> "They are continuously raising the prices and making different tiers, which is normal, but they are trying to add too much too quickly."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7048373)

ME

Marcella E.

Esthetician

> "Not only is it a breeze for them to find services and dates, but it’s also convenient for them to reschedule if/when needed."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098924)

DG

Debra G.

Sales manager

> "No dislikes about this except the price hike for different levels, it is costly a month and to upgrade to better service is high"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7077881)

JV

Jazmin V.

Owner

> "Anazing it has been so simple to use this application and add and removed services and the prices and I love how people can pay overtime"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7100050)

HN

Hailey N.

Certified Professional Electrologist

> "Even if people tip me, the 20% loan rate eats all of it. If I knew Trump was going to win, and had foresight on the other variables that..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771221)

TR

Tatiana R.

Esthetician Owner and operator

> "client satisfaction, website, scheduling and payment processing are always on point thanks to this app."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099196)

AG

Aubrie G.

Esthetician

> "I have friends who use similar scheduling sites and they do not look as nice as GlossGenius to the consumer or as user friendly."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099993)

VT

Vikki T.

Licences Esthetician

> "I also love the ability to move appointments at a moments notice for myself AND my clients !"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099119)

JM

Jennifer M.

Esthetician owner

> "Nothing on the top of my head to be honest. But for some reason I can’t seem to add clients date of birth since the last upgrade"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

LP

Lyla P.

Owner

> "I loved how easy it was for clients to book appointments and the navigation was super easy to use when customizing your site, overall the..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

AF

Alex F.

Lash artist

> "How my card reader won’t stay connected to my phone and I have to connect it every time I need to check a client out."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848017)

VG

Vee G.

Whitening Gem Tech

> "Edits are a breeze and I love the ability to add notes and client pictures so I remember what I did"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7007582)

LM

Lakin M.

Stylist

> "It never fails I have this awkward pause with my client and I because I have to reconnect every time I check someone out. And the card..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613080)

AF

Alex F.

Lash artist

> "Having access to my schedule and my website and being able to switch things around all in the app is the best!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848017)

RV

Rosie V.

Owner

> "Basic options for editing appointments non existent."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7111583)

AH

Asia H.

Hair stylist

> "Allows my clients to easily navigate through my site , book and get reminders."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005740)

LP

Lyla P.

Owner

> "I’m very upset with this expirenced because I absolutely loved every other aspect of the app! And as a side note, my password was secure..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7116229)

DE

Dometo E.

Lash Tech

> "I liked that my clients can pay deposits through appointments setting and that the app collects payments methods to make checking out..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6511136)

IP

Isis P.

Lash tech

> "I’m used to scheduling all my money to be deposited at once every week or instantly for a fee so I really dislike like that I can no longer..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6405461)

CH

Carla H.

Hairstylist

> "I love how it helps the stylist be the most successful possible and the customer service is incredible!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099222)

TL

Tina L.

owner esthetician

> "the way gift cards are checked out/used is extremely frustrating and also annoying for bookkeeping."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771219)

BN

Briana N.

Hair Stylist

> "GlossGenius helped me transition from simply providing services to truly running a structured business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099111)

DP

Diana P.

Hair stylist

> "Do not expect customer support to help you with any major issues that affect your business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7031425)

AR

Audra R.

Esthetician

> "The design of the platform I can choose what I want for people to see. And the referral program is pretty cool . "

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810053)

JL

Janmarie L.

Hair Stylist

> "Linking the card reader to my phone gets glitchy sometimes too"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005728)

MM

Micah M.

Esthetician

> "I can book my appointments and receive payouts all in one place, and it’s so easy to navigate on both sides."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847989)

AJ

April J.

Owner

> "The constant breakdown of service or updates at the same time of business and not sending out any notifications on the “updates”."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613614)

AS

Antonia S.

President CEO

> "I would like to be able to edit the flyers in the app."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098902)

KW

Kay W.

Esthetician

> "The inability to invoice clients, and to use the suggested workaround was what I liked the least honestly"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7007924)

IC

Isabella C.

Esthetician

> "It’s easy to set up, and you’re able to separate your services based on colors so you know exactly what you have on your calendar for the..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7006524)

CA

Chris A.

Owner

> "Sometimes my questions via text are misunderstood, and the answer reads like it’s coming from AI"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847912)

MS

Michelle S.

Co-owner indianapolis only

> "Love that clients can schedule themselves, fill out forms easily, HIPPA compliant."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7009374)

CD

Christine D.

Owner stylist

> "I also don’t like that you can’t view past appointments of a client when you click on them on the calendar."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613353)

BC

Brenda C.

Hairstylis

> "It keeps me organized, makes booking easy for my clients, and takes so much stress off running my business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7006281)

KB

Katrina B.

Massage therapist

> "I have a hard time with not being able to change times with add ons and easily."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771895)

MP

Marla P.

Aesthetician

> "Keeping track of my inventory helps me stay focused my retail sales."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848206)

CS

Chelsea S.

Nail Technician

> "That I can’t create add on’s without adding time to services."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005739)

ME

Marcella E.

Esthetician

> "I enjoy the simplicity and the amount of help the is available for me as the user."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098924)

HN

Hailey N.

Certified Professional Electrologist

> "Now I’m stuck in it and with the current inflation, I don’t feel I can raise my rates and"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771221)

PG

Patty G.

License esthetician

> "The simplicity for my business and my clients love how easy it is to book a service and not being over complicated and how convenient it is..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005811)

JM

Jennifer M.

Esthetician owner

> "I can’t believe I used to have them text me for appts."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

AJ

April J.

Owner

> "The easy ability for clients to access their schedules and the stylist having assigned services for their own needs in their business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613614)

VU

Venessa U.

Braider

> "They only care about protecting themselves legally. If you go through their terms of service, they mention that members cannot file a class..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6478906)

JS

Jocelyn S.

Owner and operator - Aesthetician and certified laser technician

> "It’s been a great platform and I love that they’re constantly updating things. As a long time lost genius user I do wish there would be..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643715)

KK

Kristen K.

Advanced Esthetician

> "I don't like if someone pays on the app on a Friday I won't get paid out until Monday"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6811691)

KI

Keyanndria I.

Esthetician

> "The new forms of payment I absolutely love it because everybody isn’t able to pay in full at the time of service"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847949)

RF

Ro F.

Self Employed

> "I find the least appealing with the number or text we are allowed to send out."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810137)

EW

Erika W.

Cosmetologist

> "I also love that I am able to customize my features."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098853)

DL

Dana L.

Owner

> "The totals amount charged of what I sell and what full retail is isn’t accurate."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643732)

JM

Jennifer M.

Esthetician owner

> "I switched to gloss genius last year and made my life and clients life so much easier."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098850)

MM

Micah M.

Esthetician

> "I know that it has gone down a few times but that happens with just about any site at any given point."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6847989)

CS

Charisse S.

Owner Operator

> "Payment processing the fee is great and rhe most affordable, nothing hidden like these other people."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099503)

KK

Katina K.

cosmology and consulting

> "Sometimes the system will not send a message to a client because you only have a number and not an email"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643764)

SM

Stephanie M.

Hair Stylist. Owner

> "It was one of the lower-cost options, and at that point it was important to me that it was extremely affordable."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7048373)

AR

Angel R.

Nail technician

> "I do t like that there is a charge for immediate payout when there is already a percentage taken from running a card"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613330)

VT

Vikki T.

Licences Esthetician

> "That adds to the value of its services for my business."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7099119)

MP

Marla P.

Aesthetician

> "It’s slightly confusing for them to see if the recipient received the gc."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848206)

MD

Meg D.

Nail Artist

> "I attribute it to the success of my business. If booking with me and giving me a deposit on a streamlined and user-friendly website wasn’t..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6644203)

IS

Irene S.

Owner

> "I still am not using GlossGenius to its full potential, I plan on doing more retail this year & tracking more inventory"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6643670)

HN

Hailey N.

Certified Professional Electrologist

> "Waitlist feature will be great again when I have the same demand as before my injury."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6771221)

BD

Brianna D.

Nail tech

> "payouts and not being able to customize my website better without having to pay extra"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6613695)

SW

Shannon W.

Owner

> "Love that I can link to my Google business profile"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7098858)

MH

Michael H.

Barber owner

> "False advertising, payout issues, terrible customer service and just overall a terrible company."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6827950)

TT

Tara T.

Owner

> "Best decision of my life It keeps my schedule tight, my clients organized, and my income flowing."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6849180)

JJ

Jonelle J.

Salon owner

> "Don’t really like how on holidays or before holidays the funds don’t get deposited same day. But overall great!"

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6848093)

RF

Ro F.

Self Employed

> "I like that Gloss sends out confirmation and cancellation policy."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810137)

VA

Valentina A.

Owner

> "The reports section were a joke."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7060278)

KP

Kennedy P.

CEO, Licensed Master Esthetician

> "Other than a business bank account, I really don’t need much else. When I first started my business, GG made the administration part of..."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___6810754)

RH

Ronisha H.

Hair Stylist

> "Also don’t like how you can only choose dark for the display."

[See full review](https://www.capterra.com/p/174830/GlossGenius/#Capterra___7005730)

[View Reviews](https://www.capterra.com/p/174830/GlossGenius/reviews/)

SD

Skylr D.

Licensed Massage Therapist and Business Owner

> "Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7033145)

HM

Heidi M.

Massage Therapist

> "There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7012660)

JD

Julie D.

Owner

> "I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I need..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7042428)

AB

Anna B.

Owner

> "It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an intake..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6712693)

SMJ

Shawn Marie J.

Licensed Massage Therapist

> "The mobile app offers the ability to not only schedule clients, but also review and send health intake forms, making it equatable to..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6584455)

PORTIA B.

Owner LMT

> "It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252)

TR

Toni R.

Business Owner, Massage Therapist

> "It helped me book appointments, maintain a schedule, as well as keep up with SOAP notes and other personal info in compliance with..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6654970)

GC

Gerry C.

owner

> "for example I only just found out that the business hours you set are NOT the hours clients can book online -- and people were..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6272273)

JJ

Jennifer J.

Admin

> "On the rare occasions that a glitch or issue arises, you know that Massage Book will listen and address your concerns in an..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6779713)

AeS

Aimée S.

Founder and Massage Practitioner

> "All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info while..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083)

KW

Khloe W.

Massage therapy

> "The best part about it it the step-by-step guide for the client to book the massage and for us to be to help clients if they need it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7010269)

CH

Christopher H.

LMT

> "Communication is awful I went to downgrade service and instead of finishing the paid cycle they scaled the features back instantly..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6278930)

DK

David K.

administrator

> "For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field of..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111)

CC

Charlotte C.

Owner

> "sensitive content hidden\] replies and the replies do not fix my needs."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143)

VR

Verified Reviewer

LMT ESTI Admin

> "I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528)

TS

Tara S.

Owner and LMT

> "my massagebook reviews cannot go on google"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6873483)

SM

Susan M.

Program Coordinator

> "Now with computer technology, Integrated scheduling, client notes, online presence and financials are seamlessly incorporated."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6252480)

TT

Tracy T.

Massage Therapist

> "It took me a while to get all of the information in, but that is because I am not a great computer user."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6791459)

PORTIA B.

Owner LMT

> "My clients love being able to book and pay for their appointments online, saves me time too!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252)

GB

Gudjon B.

Massage Therapist

> "Lack of control over data, such as mailing lists."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6616663)

JA

Joyce A.

Owner

> "Love the ability to create intake forms for other services as we are a Day Spa and have various services. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6242350)

OB

Olena B.

Massage Therapist

> "Also, Add-ons services are not visible as services and promotions."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6360652)

AL

Agyness L.

Business Owner

> "I needed a service that was an all-in-one package and this is just what i was looking for."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7118778)

TC

Terri C.

Owner, Massage Therapist

> "With my short term experience it looks like I can only do this through the website."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825688)

RL

Rolando L.

Massage therapist

> "I am pretty sure my massage therapist business is going to shine working in your platform."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961)

LS

Letha S.

Massage therapist

> "Unable to opt out of text notifications when booked"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983)

EV

Erin V.

Licensed Massage Therapist

> "I was excited there were options to send intake forms and receipts."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7011049)

CW

Cassidy W.

Massage therapist, owner

> "Didn't reliably sync with my personal calendar."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6738119)

JF

James F.

Owner and man in charge of everything.

> "You don't have to wait on thephone, they will call you back very quickly and help you with any questions you have."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182)

OV

Olivia V.

Owner/operator

> "I don’t check clients out using my square account on massage book, I use it separately and have to go in and check clients out in..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309)

KO

Kriscynthia O.

Owner/Massage Therapist/Esthetician

> "The Staff and the attention to detail(website design, business page, personal page, reference education, NPI, POS..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4863795)

SC

Sharon C.

Massage Therapist

> "There is a bug that I requested to be resolved over 3 months ago and it still hasn't been looked at."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6626958)

Heather Karr J.

Massage Therapist

> "One of the things that is unique with them is the great customer service."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7036277)

AR

Amanda R.

Massage and Bodywork Therapist

> "The marketing fees seem very high."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766)

WG

WEI G.

Massage Therapist

> "Versatility, cleaner interface comparing to some of the other apps, less buggy, user friendly for first-timer clients."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762)

GW

Gina W.

Owner Massage Therapist

> "I mean, I’m not fond of their online credit card rate but they are probably below everyone else."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6509245)

SD

Susan D.

Owner and Operator

> "excellent customer service w a person by text or phone (and with phone a call back feather so your not stuck on the phone until..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141)

CC

Charlotte C.

Owner

> "I can’t even enter the payment."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143)

MO

Michelle O.

Owner

> "It was very easy to customize service descriptions, post photos, etc."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457)

DJ

Deb J.

Owner, LMT

> "The fact that I can’t group family members together and collect/ split payments across family members."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225101)

VR

Verified Reviewer

LMT ESTI Admin

> "Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528)

LS

Letha S.

Massage therapist

> "I wouldn't be using it if my clinic didn't have it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983)

JG

Jessica G.

Massage Therapist-Owner

> "The tutorials and excellant prompt & effective customer service."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6858551)

AeS

Aimée S.

Founder and Massage Practitioner

> "This is a pretty significant oversight, IMO. As I said, this is just the most recent example of the many, many problems I've faced..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083)

JF

James F.

Owner and man in charge of everything.

> "I've received new clients through their site and eliminated bogus/scam clients as well."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182)

KE

Kenneth E.

Massage Therapist

> "The problem is less them than Square. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6473179)

WG

WEI G.

Massage Therapist

> "The MassageBook is a great online booking tool for new therapists overall. Although some of the features were not completely..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762)

NR

Nicole R.

Masssage Therapist

> "the way the program list add ons doesn't really advertise if the software thinks they booked an appointment through massagebook THEY..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3491363)

MM

Michelle M.

Massage Therapist

> "I also like the SOAP note attached to each session."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851)

OV

Olivia V.

Owner/operator

> "Clients have a hard time finding the gift Certificte option on the website."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309)

CK

Celeste K.

Owner and LMT

> "It was so much easier for my clients to book from the other software i was using."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6851360)

TT

Tamia T.

LMT

> "This was extremely frustrating. - Although that may have improved in the 5 or 6 years since I last used it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6644048)

BA

Brooke A.

Massage therapist

> "I love that I can call right away and talk to someone or send a quick email and get a response in such a quick time."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6406194)

MM

Maggie M.

LMT

> "The only timeline info (because I don't want to find out when checking out a client) was that they'd let me know. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910)

AS

Angela S.

Owner

> "Massage Book is easy to use and has many features that helps run your business automatically. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6763355)

MS

Melissa S.

Massage Therapist

> "I do not like that canceled appointments remain on my Google calendar."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4763458)

CS

Chanel S.

Massage Therapy

> "There’s so much I can do and so much that’s done for me through an automated system making it that much more easy to run my business..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6585349)

KB

Kierra B.

Esthetician

> "I had a little trouble figuring out how to navigate through the site when I was creating my page."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4971574)

AR

Amanda R.

Massage and Bodywork Therapist

> "I love the ease of scheduling for me and my clients and how easy the SOAP notes are to use!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766)

LM

Laurie M.

Myofascial release therapist

> "The expense."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6378718)

MO

Michelle O.

Owner

> "The ease and efficiency of setting up your business page and scheduling."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457)

KC

Kellie C.

Massage Therapist

> "Booking gets a little confusing when we share one room."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6160024)

ZM

Zola M.

Owner

> "I like that there is always a way to connect with someone who can send my links to the problems i sometimes have. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6365630)

MM

Mamapalo M.

Manager

> "Doesn't integrate with Google Calendar"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6217298)

AD

Amy D.

Licensed Massage Therapist and Business owner

> "The best part of MassageBook is their team of experts always there with a helpful solution to questions or problems that arise."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764)

EW

Ebony W.

Licensed Massage Therapist

> "Sometimes while I am creating an email, the screen freezes, glitches, or my emails don’t look the same as the test email."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4697583)

RL

Rolando L.

Massage therapist

> "Easy to get payments from my clients."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961)

KM

Kristi M.

Business owner operator

> "Finally I got an answer no intakes can be sent via app only desktop and they also cannot be viewed btw."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4586718)

DK

David K.

administrator

> "The support agents were very friendly, patient, knowledgeable, and effective."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111)

RD

Robin D.

Owner

> "it's pretty basic and don't have much. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___5044476)

AD

Amy D.

Licensed Massage Therapist and Business owner

> "MassageBook is so user friendly and their stellar team is listening to each of us when we make suggestions based on business needs."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764)

KC

Kevin C.

Massage Therapist

> "The phone app can be tricky to book."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6200983)

MM

Michelle M.

Massage Therapist

> "I especially love the app I was able to download to my phone."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851)

MM

Maggie M.

LMT

> "I am not a fan of the new app or its transition. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910)

SR

Sandra R.

Licensed Massage Therapist and Instructor

> "I love that I do not have to compete for their attention with other personal care services!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6796704)

BS

Brittany S.

owner, LMT

> "The biggest challenge is running reports for payroll calculation."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4271357)

MLP

Molly Lou P.

Business Manager

> "The website integration is great for our business needs and integration with Square (for processing payments) has been invaluable..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996)

BB

Ben B.

CEO

> "Sometimes I don't understand something or things aren't perfectly intuitive, and instead of relaxing, asking google, or contacting..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3576719)

SD

Susan D.

Owner and Operator

> "Always kind and will work with you for as long as it takes to fix an issue, with patience and kindness so that you understand the..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141)

MR

Michelle R.

Owner/Lead Therapist

> "You can choose to set yourself up as "two" therapists, but this can be confusing for the client, or you can set yourself up as "two"..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3141486)

[View Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/)

## User interface

4.79 (348)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

4.71 (443)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

GlossGenius

Top features

45/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Contact Database
-   Credit Card Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Debit/Credit Card Processing
-   Discount Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Reminders
-   Event Scheduling
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Inventory Management
-   Loyalty Program
-   Multi-Location
-   Multiple User Accounts
-   Online Booking
-   Payment Processing
-   Point of Sale (POS)
-   Practice Management
-   Promotions Management
-   Ratings/Reviews
-   Real-Time Reporting
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/174830/GlossGenius/#features)

MassageBook

44/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Automated Scheduling
-   Availability Indicator
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Calendar Sync
-   Class Scheduling
-   Client Management
-   Client Portal
-   Contact Database
-   Credit Card Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Debit/Credit Card Processing
-   Discount Management
-   Electronic Payments
-   Email Management
-   Email Marketing
-   Email Reminders
-   Event Scheduling
-   Generative AI
-   Gift Card Management
-   In-Person Payments
-   Inventory Management
-   Loyalty Program
-   Multi-Location
-   Multiple User Accounts
-   Online Booking
-   Payment Processing
-   Point of Sale (POS)
-   Practice Management
-   Promotions Management
-   Ratings/Reviews
-   Real-Time Reporting
-   Recurring Appointments
-   Reminders
-   Reporting/Analytics

[See all features](https://www.capterra.com/p/147523/MassageBook/#features)

### Recognition

No recognitions have been awarded to GlossGenius

No recognitions have been awarded to MassageBook

### Deployment & support

GlossGenius

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MassageBook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

GlossGenius

-   By GlossGenius
-   Located in United States
-   Founded in 2016

MassageBook

-   By 2Book
-   Located in United States
-   Founded in 2013

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[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$20/month

Price

$23.99/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/147523-153752/MassageBook-vs-Vagaro)

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$28/month

Price

$20/month

4.7

Features

4.7

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/174830-191978/GlossGenius-vs-Acuity-Scheduling)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (297)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$20/month

Price

$165/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/147523-187593/MassageBook-vs-Mangomint)

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

vs

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.02 (2,982)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

$28/month

Price

$99/month

4.7

Features

4.0

4.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/40229-174830/MINDBODY-vs-GlossGenius)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

[Meevo](https://www.capterra.com/p/172058/Meevo-2/)[4.37 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

$20/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/147523-172058/MassageBook-vs-Meevo-2)