# Compare MassageBook vs Jane 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Jane and MassageBook based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/147523-178984/MassageBook-vs-Jane-App --- # Jane vs MassageBook Features and Cost Comparison Last updated April 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: JaneMassageBook2/4 selected [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (445)](https://www.capterra.com/p/147523/MassageBook/reviews/) [## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $54.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [505 reviews](#user-reviews) Positive 487 Neutral 11 Negative 7 [## MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (445)](https://www.capterra.com/p/147523/MassageBook/reviews/) Starting Price $20.00/month Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Sd Based on [445 reviews](#user-reviews) Positive 417 Neutral 16 Negative 12 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,956 reviews from massage therapy software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Appointment Scheduling 4.9 Appointment Management 4.8 Online Booking 4.8 Calendar Management 4.8 Booking Management 4.7 86%Fit High performer Feature ratings Appointment Scheduling 4.8 Appointment Management 4.8 Online Booking 4.8 Calendar Management 4.8 Booking Management 4.7 User satisfaction User satisfaction 4.8 User reviews[505](https://www.capterra.com/p/178984/Jane-App/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.8 User satisfaction 4.7 User reviews[445](https://www.capterra.com/p/147523/MassageBook/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.7 Customer support 4.8 Price starts from Price starts from $54Flat Rate, Per Month - Free version - Free trial Price starts from $20Flat Rate, Per Month - Free version - Free trial Best for Best for Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows. Best for Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals. ## User reviews Pros & cons CW Claire W. Counseling Therapist > "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155) RK Robert K. CEO and chiropractor > "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452) JS June S. Founder and Director > "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) Nicole L. Physiotherapist > "The biggest downside to working with Jane is the setting up of charting options." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) ZS Zach S. Doctor of Chiropractic, Owner > "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) MP Maurice P. Owner > "Some features aren't implemented well, and there is a lot of customization needed to make the service workable." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136) GS Gordie S. Counsellor > "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic to work..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) JS Jesse S. Clinical Director > "It actually took our admin team a lot more work to handle bookings." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674) LC Lance C. Solution Architect > "Nice calendar view that allows you to book by appointment type or practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791) VR Verified Reviewer Scribe specialist > "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468) Nicole L. Physiotherapist > "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521) KR Karen R. Consultant > "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057) GS Gordie S. Counsellor > "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153) Kassidy K. Chiropractor > "Overall good it just couldn’t keep up with us after a certain weekly volume of patients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070) SM Stacey M. Counsellor > "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422) JC John C. Director of Curriculum and Administrations > "These two things are more concerning for bookkeeping and administration, and do not really impact the end user." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) KV Krishna V. Mental Health Clinician > "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304) AP Andrea P. Social Worker, Psychotherapist > "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114) Leana Y. Senior Product Owner > "I like how it can notify me by both email and SMS, and how you can send confirmations to customers." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467) EM EMMA M. Physio > "no AI integration that I have to pay more if I want the add on for invoicing" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621) JS June S. Founder and Director > "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504) CA Claudia A. Psychotherapist > "That I cannot see the client's number in the chart that has all the info about the clients appointment." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213) AD Andrew D. Client > "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677) SH Stefanie H. Analyst > "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698) CM Collin M. Owner > "The interface of Jane is easy to use, it allows for our unique pricing model without issues." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) JB Jackie B. Licensed Massage Therapist > "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461) Crystal C. Operator Manager > "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471) JT Jacob T. Physical Therapist > "Not being able to connect to an external exercise programmer other than Physitrack" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866) MH Maggie H. Clinic Administrator > "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134) LD Laura D. Registered Massage Therapist > "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086) RH Ramona H. Clinic coordinator > "The best feature is the “shared templates”." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913) MG Myles G. Owner > "It doesn't easily accommodate taking retainers on an account." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337) JB Jacqui B. Owner > "Use it as a client and it is really easy to set up and manage appointments and scheduling." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421) CD Colleen D. mental health counselor > "It created a lot of problems that customer service wasn't able to fix." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) HS Homa S. Owner and Practitioner > "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183) DO Damien O. Physical therapist > "Lack of integration with billing software." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376) SL Sydney L. Lactation Consultant > "I use Jane for my lactation consulting practice and I generally like it quite a bit." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7073286) RD Rakesh D. Physiotherapist > "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360) EH Emma H. Admin > "Jane's customer support is the best of any software programs I've used within a business." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462) JH John H. Physician > "They just don't answer calls or return voicemails" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555) VR Verified Reviewer Physical Therapist > "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231) CD Colleen D. mental health counselor > "The site felt more complicated and less intuitive than other programs I have used." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040) LG Lucky G. Director > "Introducing new features continually to keep up with our needs." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845) MEK Mel Elizabeth K. Owner > "I find that my older family members sometimes have trouble with technology and this is no different." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816) JC John C. Director of Curriculum and Administrations > "We also appreciate the customer support and the consistent updates to the system, which include useful features." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483) AG Asha G. RMT > "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576) SK Signe K. Therapist > "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410) AR Austin R. DIrector > "Some of the settings are cumbersome." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766) Debbie C. Counsellor > "Each time I had a question they responded quickly, and even gave me a gift when I retired!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617) TL Tanya L. Owner and Acupuncturist > "Always double check the software cannot be trusted in the financial area." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579) ZS Zach S. Doctor of Chiropractic, Owner > "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) PC Peggy C. AA > "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. " [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614) CM Collin M. Owner > "The customer service is what really takes them to the next level." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) GD Guillaume D. Sales engineer > "Secondly, the lack of API or even scheduling in reports prevents me from automating the simplest tasks like automatically exporting..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3560457) LS Lauren S. Psychologist > "I appreciate that they have direct billing functionality and online booking." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6822964) TK Taylor K. Power Engineer > "The search engine isn't the most user friendly." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172) DC David C. Owner > "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617) SS Shantelle S. Psychologist > "The new video opening in a browser has caused problems for me and several clients." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635) KG Karen G. Psychotherapist > "I love that clinic sites has merged as Jane Website." [See full review](https://www.capterra.com/p/178984/Jane-App/#SoftwareAdvice___7045322) JH Jennifer H. Nutritionist > "Too expensive for a single practitioner." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672) RH Ramona H. Clinic coordinator > "It makes managing a busy clinic easier." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913) AG Ashley G. Owner/Athletic Therapist > "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213) SS Stephanie S. Registered Psychotherapist > "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020) KG Kevin G. Founder and Clinical Director, Registered Psychotherapist > "The lack of a secure messaging tool is a big hole in the product and one that I am surprised has not been fixed yet." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4830643) NA Neudis A. Registered Psychotherapist > "Offers lots of features, keeps me organice and my team on the same page and processing." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883) KB Kate B. CEO > "I also cannot believe there is not app to access the calendar from a mobile device." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008) ZS Zach S. Doctor of Chiropractic, Owner > "We have streamlined so many processes and saved money by having our EHR and CRM all in one." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) LM Laura M. Operations Director > "It often landed me into the wrong patient's chart or billing information and was quite frustrating." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370) ZS Zach S. Doctor of Chiropractic, Owner > "All this for a very reasonable monthly fee based on the number of providers at the clinic!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247) LM Laura M. Operations Director > "I did also find their 'shift' and 'tagging' functions to be more complicated than they need to be." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4803370) CM Collin M. Owner > "Excellent, we tried PTEverywhere and switched back because Jane app was that much better." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914) AT Andrew T. Chiropractor > "There is a lot to customize but a few really annoying things that you can’t customize." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429) Kassidy K. Chiropractor > "Can do most basic functions that you need and easy to implement quickly!" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070) MS Michelle S. Owner > "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311) RK Ross K. Owner > "Simple to use for our cash practice and I especially like the template library to see examples of what other practitioners are doing for..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6663281) SL Sierra L. Chiropractic physician > "I don't even use the charting system unfortunately." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4866903) RM Rachael M. Registered Dietitian > "The advanced functionality allowed for customization making it adaptable for my practice as well as use amongst different practitioners..." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6271470) VG Valerie G. Physical Therapist > "The cost is a little high when you're starting a business" [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804) CW Claire W. Counseling Therapist > "The interface is user-friendly and easy to learn, even for those new to EHR systems." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155) SB Shawna B. Doctor of Chiropractic > "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model." [See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706) [View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/) SD Skylr D. Licensed Massage Therapist and Business Owner > "Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7033145) HM Heidi M. Massage Therapist > "There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7012660) SR Stephanie R. Licensed Massage Therapist > "Also the online booking, website integration and the ability to have memberships and sell gc's is also great." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7133597) AB Anna B. Owner > "It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an intake form..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6712693) SMJ Shawn Marie J. Licensed Massage Therapist > "The mobile app offers the ability to not only schedule clients, but also review and send health intake forms, making it equatable to..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6584455) PORTIA B. Owner LMT > "It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which cost..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252) TR Toni R. Business Owner, Massage Therapist > "It helped me book appointments, maintain a schedule, as well as keep up with SOAP notes and other personal info in compliance with..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6654970) SD Steve D. Massage Therapist and owner > "The fees associated with using Square for payments was high, especially for memberships." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7133034) JD Julie D. Owner > "I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I need to..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7042428) AeS Aimée S. Founder and Massage Practitioner > "All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info while also..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083) KW Khloe W. Massage therapy > "The best part about it it the step-by-step guide for the client to book the massage and for us to be to help clients if they need it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7010269) CC Charlotte C. Owner > "sensitive content hidden\] replies and the replies do not fix my needs." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143) DK David K. administrator > "For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field of..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111) TS Tara S. Owner and LMT > "my massagebook reviews cannot go on google" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6873483) VR Verified Reviewer LMT ESTI Admin > "I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528) GB Gudjon B. Massage Therapist > "Lack of control over data, such as mailing lists." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6616663) PORTIA B. Owner LMT > "My clients love being able to book and pay for their appointments online, saves me time too!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252) OB Olena B. Massage Therapist > "Also, Add-ons services are not visible as services and promotions." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6360652) JJ Jennifer J. Admin > "On the rare occasions that a glitch or issue arises, you know that Massage Book will listen and address your concerns in an expedient..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6779713) TC Terri C. Owner, Massage Therapist > "With my short term experience it looks like I can only do this through the website." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825688) AL Agyness L. Business Owner > "I needed a service that was an all-in-one package and this is just what i was looking for." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7118778) LS Letha S. Massage therapist > "Unable to opt out of text notifications when booked" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983) EV Erin V. Licensed Massage Therapist > "I was excited there were options to send intake forms and receipts." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7011049) CW Cassidy W. Massage therapist, owner > "Didn't reliably sync with my personal calendar." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6738119) JF James F. Owner and man in charge of everything. > "You don't have to wait on thephone, they will call you back very quickly and help you with any questions you have." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182) OV Olivia V. Owner/operator > "I don’t check clients out using my square account on massage book, I use it separately and have to go in and check clients out in..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309) KO Kriscynthia O. Owner/Massage Therapist/Esthetician > "The Staff and the attention to detail(website design, business page, personal page, reference education, NPI, POS..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4863795) SC Sharon C. Massage Therapist > "There is a bug that I requested to be resolved over 3 months ago and it still hasn't been looked at." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6626958) WG WEI G. Massage Therapist > "Versatility, cleaner interface comparing to some of the other apps, less buggy, user friendly for first-timer clients." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762) AR Amanda R. Massage and Bodywork Therapist > "The marketing fees seem very high." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766) SD Susan D. Owner and Operator > "excellent customer service w a person by text or phone (and with phone a call back feather so your not stuck on the phone until..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141) GW Gina W. Owner Massage Therapist > "I mean, I’m not fond of their online credit card rate but they are probably below everyone else." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6509245) MO Michelle O. Owner > "It was very easy to customize service descriptions, post photos, etc." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457) TT Tracy T. Massage Therapist > "It took me a while to get all of the information in, but that is because I am not a great computer user." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6791459) VR Verified Reviewer LMT ESTI Admin > "Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in how..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528) CC Charlotte C. Owner > "I can’t even enter the payment." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143) JG Jessica G. Massage Therapist-Owner > "The tutorials and excellant prompt & effective customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6858551) GC Gerry C. owner > "for example I only just found out that the business hours you set are NOT the hours clients can book online -- and people were booking..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6272273) JF James F. Owner and man in charge of everything. > "I've received new clients through their site and eliminated bogus/scam clients as well." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182) CH Christopher H. LMT > "Communication is awful I went to downgrade service and instead of finishing the paid cycle they scaled the features back instantly and..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6278930) WG WEI G. Massage Therapist > "The MassageBook is a great online booking tool for new therapists overall. Although some of the features were not completely..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762) DJ Deb J. Owner, LMT > "The fact that I can’t group family members together and collect/ split payments across family members." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225101) MM Michelle M. Massage Therapist > "I also like the SOAP note attached to each session." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851) LS Letha S. Massage therapist > "I wouldn't be using it if my clinic didn't have it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983) CK Celeste K. Owner and LMT > "It was so much easier for my clients to book from the other software i was using." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6851360) AeS Aimée S. Founder and Massage Practitioner > "This is a pretty significant oversight, IMO. As I said, this is just the most recent example of the many, many problems I've faced..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083) BA Brooke A. Massage therapist > "I love that I can call right away and talk to someone or send a quick email and get a response in such a quick time." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6406194) KE Kenneth E. Massage Therapist > "The problem is less them than Square. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6473179) CS Chanel S. Massage Therapy > "There’s so much I can do and so much that’s done for me through an automated system making it that much more easy to run my business..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6585349) OV Olivia V. Owner/operator > "Clients have a hard time finding the gift Certificte option on the website." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309) AR Amanda R. Massage and Bodywork Therapist > "I love the ease of scheduling for me and my clients and how easy the SOAP notes are to use!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766) TT Tamia T. LMT > "This was extremely frustrating. - Although that may have improved in the 5 or 6 years since I last used it." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6644048) SM Susan M. Program Coordinator > "Now with computer technology, Integrated scheduling, client notes, online presence and financials are seamlessly incorporated." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6252480) KB Kierra B. Esthetician > "I had a little trouble figuring out how to navigate through the site when I was creating my page." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4971574) MO Michelle O. Owner > "The ease and efficiency of setting up your business page and scheduling." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457) LM Laurie M. Myofascial release therapist > "The expense." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6378718) ZM Zola M. Owner > "I like that there is always a way to connect with someone who can send my links to the problems i sometimes have. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6365630) KC Kellie C. Massage Therapist > "Booking gets a little confusing when we share one room." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6160024) AD Amy D. Licensed Massage Therapist and Business owner > "The best part of MassageBook is their team of experts always there with a helpful solution to questions or problems that arise." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764) MM Mamapalo M. Manager > "Doesn't integrate with Google Calendar" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6217298) RL Rolando L. Massage therapist > "I am pretty sure my massage therapist business is going to shine working in your platform." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961) EW Ebony W. Licensed Massage Therapist > "Sometimes while I am creating an email, the screen freezes, glitches, or my emails don’t look the same as the test email." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4697583) DK David K. administrator > "The support agents were very friendly, patient, knowledgeable, and effective." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111) KM Kristi M. Business owner operator > "Finally I got an answer no intakes can be sent via app only desktop and they also cannot be viewed btw." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4586718) AD Amy D. Licensed Massage Therapist and Business owner > "MassageBook is so user friendly and their stellar team is listening to each of us when we make suggestions based on business needs." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764) RD Robin D. Owner > "it's pretty basic and don't have much. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___5044476) MM Michelle M. Massage Therapist > "I especially love the app I was able to download to my phone." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851) KC Kevin C. Massage Therapist > "The phone app can be tricky to book." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6200983) MLP Molly Lou P. Business Manager > "The website integration is great for our business needs and integration with Square (for processing payments) has been invaluable for..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996) NR Nicole R. Masssage Therapist > "the way the program list add ons doesn't really advertise if the software thinks they booked an appointment through massagebook THEY..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3491363) SD Susan D. Owner and Operator > "Always kind and will work with you for as long as it takes to fix an issue, with patience and kindness so that you understand the..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141) BS Brittany S. owner, LMT > "The biggest challenge is running reports for payroll calculation." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4271357) DB Dina B. Lisenced Massage Therapist, Licensed Esthetician > "They really have taken care of a lot of the big and small issues with running a website and your own business." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6510424) MM Maggie M. LMT > "The only timeline info (because I don't want to find out when checking out a client) was that they'd let me know. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910) KB Kelley B. Massage Therapist > "Customer service is top notch. When running a small business the back up system support is very important to me. " [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6436178) BB Ben B. CEO > "Sometimes I don't understand something or things aren't perfectly intuitive, and instead of relaxing, asking google, or contacting..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3576719) Heather Karr J. Massage Therapist > "One of the things that is unique with them is the great customer service." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7036277) MR Michelle R. Owner/Lead Therapist > "You can choose to set yourself up as "two" therapists, but this can be confusing for the client, or you can set yourself up as "two"..." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3141486) WR Whitney R. Massage Therapist > "I love all the ways you can customize and use this to fit your business needs!" [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6442027) MS Melissa S. Massage Therapist > "I do not like that canceled appointments remain on my Google calendar." [See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4763458) [View Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/) ## User interface 4.79 (505) [MassageBook](https://www.capterra.com/p/147523/MassageBook/) 4.71 (445) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Jane 42/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Discount Management - Electronic Payments - Email Management - Email Marketing - Email Reminders - Event Scheduling - Generative AI - Gift Card Management - In-Person Payments - Inventory Management - Loyalty Program - Multi-Location - Multiple User Accounts - Online Booking - Payment Processing - Point of Sale (POS) - Practice Management - Promotions Management - Ratings/Reviews - Real-Time Reporting - Recurring Appointments - Reminders - Reporting/Analytics [See all features](https://www.capterra.com/p/178984/Jane-App/#features) MassageBook Top features 44/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Client Management - Client Portal - Contact Database - Credit Card Management - Credit Card Processing - Customer Database - Customer History - Customizable Branding - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Discount Management - Electronic Payments - Email Management - Email Marketing - Email Reminders - Event Scheduling - Generative AI - Gift Card Management - In-Person Payments - Inventory Management - Loyalty Program - Multi-Location - Multiple User Accounts - Online Booking - Payment Processing - Point of Sale (POS) - Practice Management - Promotions Management - Ratings/Reviews - Real-Time Reporting - Recurring Appointments - Reminders - Reporting/Analytics [See all features](https://www.capterra.com/p/147523/MassageBook/#features) ### Recognition Jane is recognized as a top-rated tool in 2 Capterra Shortlist reports MassageBook is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Jane Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos MassageBook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Jane - By Jane Software - Located in Canada - Founded in 2014 MassageBook - By 2Book - Located in United States - Founded in 2013 ## 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