# Compare MassageBook vs Boulevard 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Boulevard and MassageBook based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147523-180087/MassageBook-vs-Boulevard

---

# Boulevard vs MassageBook Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BoulevardMassageBook2/4 selected

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

[## Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting Price

$158.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [364 reviews](#user-reviews)

Positive

333

Neutral

22

Negative

9

[## MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.7 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Sd

Based on [443 reviews](#user-reviews)

Positive

415

Neutral

16

Negative

12

## Summary

* * *

Key features rated by users

Features selected based on 1,524 reviews from spa software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Appointment Management

4.8

Electronic Payments

4.6

Confirmations/Reminders

4.6

Online Booking

4.8

Calendar Management

4.8

75%Fit

Missing features

Feature ratings

Appointment Management

4.8

Electronic Payments

4.7

Confirmations/Reminders

NA

Online Booking

4.8

Calendar Management

4.8

User satisfaction

User satisfaction

4.6

User reviews[364](https://www.capterra.com/p/180087/Boulevard/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

4.7

User reviews[443](https://www.capterra.com/p/147523/MassageBook/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$158Other, Per Month

-   Free version
-   Free trial

Price starts from

$20Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Self-care businesses looking for a modern, complete, easy-to-use client experience platform that handles everything from online scheduling and marketing to payments and point of sale.

Best for

Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals.

## User reviews

Pros & cons

SM

Sue M.

CEO

> "It truly covers all the bases — scheduling, HIPAA compliance, charting, marketing, inventory management, and Point of Sale — all in..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671)

AB

Ashley B.

General Manager

> "The biggest struggles are reporting - it’s too difficult to find kpis and is time consuming to switch between locations etc. - and..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988)

CH

Cynthia H.

Nail Technician

> "I love the convenience of Boulevard, because I have access to my schedule at anytime, known when and what time my appointments, and..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327)

PE

Penelope E.

Nail Salon Owner

> "Another challenge we’ve experienced is the pricing structure for multiple locations. As we continue to grow and expand, having to pay..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865)

SM

Sue M.

CEO

> "Over the past 18 months, I’ve especially appreciated the enhancements to the voucher system for client packages and the improved..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671)

JN

Julianne N.

Esthetician

> "Instead, it takes the package price and divides by vouchers to see the "discounted" price, but it messes up my end of month numbers :("

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692)

CH

Cynthia H.

Nail Technician

> "Boulevard is easy access, updates regular, changes in schedule is instant, which gives me heads up on my appointments and services."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327)

JM

Jennifer M.

Owner

> "If an appointment is checked out incorrectly, it is hard to change the transaction without making a new appointment completely."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7044685)

MB

Michele B.

Owner

> "From seamless booking to thoughtful client management, everything feels built to help my business run smoother and look more..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Little frustrating check out must be done on computer and can’t process all way through w/ipad. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

JD

Jackie D.

Client coordinator

> "The simplicity/quickness to book clients out 2,4,6 weeks with the quick rebook option at checkout, the visibility of calendars, the..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6315124)

Samantha H.

RN

> "You can't call customer support, they only have the option to use a text box to contact customer service."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090)

AB

Ashley B.

General Manager

> "Boulevard shines beyond other services because of its sleek design and modern menu that makes finding most things a breeze"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988)

VR

Verified Reviewer

General Manager Nurse Injector

> "Not as easy to navigate charting, appointments and checkouts on an iPad versus laptop or desktop."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

MB

Michele B.

Owner

> "It’s a platform that genuinely supports how I operate — detail-oriented, client-focused, and service-driven."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

JW

John W.

Owner

> "They told me that the transition from A/R to their platform would be fairly flawless, yet I have had multiple issues and still trying..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680)

BB

Becca B.

Aesthetic Nurse Practitioner

> "We use it for payroll and I have enjoyed having it to reference my pay."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038460)

KK

Kinsey K.

Wellness Coordinator

> "I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the same..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826)

NE

Nathan E.

CEO

> "Additionally, the POS system available through Boulevard is managed in-house, reducing the likelihood of cross-software communication..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117)

MG

Mallory G.

Crnp

> "I did try to refer a friend but she was turned down because she was told her business was too small."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042369)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Company is consistently implementing upgrades to make system perform as best as possible."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

AC

Alyssa C.

Operations Manager

> "Reporting accuracy, no client texting on professional app, difficulty using on mobile devices"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6571070)

NE

Nathan E.

CEO

> "Overall, Boulevard has been responsive to questions posed by our business and worked to help us maximize the features of their..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117)

LR

Lorena R.

Owner

> "The company does not have good methods of communication or do they communicate well."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293)

MO

Molly O.

CEO

> "The reports are easy to navigate and provide insight into the health of your company and the online booking widget keeps customers on..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6744793)

LR

Lorena R.

Owner

> "What was stated on my contract was a lie and I would not recommend using platform for your company."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293)

MB

Michele B.

Owner

> "Boulevard truly elevates the luxury experience I strive to deliver at every touchpoint."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

PT

Piotr T.

Manager

> "One aspect that I found less favorable about Boulevard was the pricing structure, which might be prohibitive for small or independent..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4822687)

LS

Leith S.

Salon Manager

> "We love the texting feature as well."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670)

LP

Lauren P.

Owner

> "I have tried with many booking sites and nothing compares to Boulevard."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6772525)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Was able to schedule a phone call for help as well w/ease. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

AM

April M.

Esthetician

> "Having to cancel a whole appointment just to add another service to the profile"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6574587)

JN

Julianne N.

Esthetician

> "It's such an easy and convenient business experience from admin to front desk to booking and to clients!"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692)

KS

Kristin S.

Owner

> "Truly, my only complaint is the price."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043846)

JD

Johna D.

Director of Operations

> "The support staff is great and the communication turn around time is efficient."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042326)

JW

John W.

Owner

> "So far it has been a struggle to get basic things done. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680)

PL

Peter L.

Owner

> "The streamlined interface works with clients of all levels of technical ability."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6797072)

RS

Rachael S.

Boutique Manager

> "We experienced an issue with our packages and gift cards transferring over from Booker to Boulevard when we first intergraded..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866543)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Boulevard’s integration with “the whole package” is lovely. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

AS

Andi S.

Salon Director

> "Therefore, I never want to see the summary option removed from the system."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570801)

DL

Destiny L.

Office Manager

> "Often times clients do have the physical credit card on them so these devices are useful to collect large payments."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6338204)

JS

Jess S.

Owner

> "you cant invoice clients, or clients cant see any credit on their account or use it to pay the deposit."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4952299)

NM

Nicole M.

Concierge

> "The customer support Academy has helped me grow as an employee."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038459)

IV

Isabel V.

Client Experience Coordinator

> "The integration of packages from our previous booking system did not transfer correctly, which is the only issue we ran into."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866609)

Samantha H.

RN

> "I also liked the feature where you can message clients directly through Boulevard."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090)

JA

Jennifer A.

Owner

> "We have still not been able to connect boulevard to our social media so that clients can book directly from those platforms."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4882073)

JE

Jacquin E.

Family Nurse Practitioner and Owner

> "There are very few outages, it is easy to use, and they have a very responsive customer service team."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039725)

VK

Venus K.

Owner

> "It can get very cluttered because there is no way to delete service or retail; only disable or block I wish there were more reminders..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4135921)

MV

Maggie V.

Owner.Founder

> "The software has really made our clients happy and in turn, made us a thriving business."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374)

VR

Verified Reviewer

General Manager Nurse Injector

> "The features aren't the same."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

KK

Kinsey K.

Wellness Coordinator

> "I find it easy to keep track of appointments, and clients find it easy as well, since boulevard can send them confirmation email and..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826)

EC

Enya C.

Spa Coordinator

> "Going back to Mindbody for another job was a headache."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570948)

MV

Maggie V.

Owner.Founder

> "It's extremely easy to book as a client which has in turn landed us way more conversions than ever before."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374)

SS

Samantha S.

Hairstylist

> "The app doesn’t let me just move people on the calendar when it’s ope."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4905300)

PE

Penelope E.

Nail Salon Owner

> "It’s more than just a software, it feels like a real partner in our day-to-day operations."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865)

Luz mary R.

teacher

> "Well sometimes it has been a bit slow or not very responsive in solving my problems but there is always room for improvement."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___5001555)

MB

Michele B.

Owner

> "It’s not just software — it’s a business partner that truly understands the beauty industry."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

SP

Sydney P.

receptionist

> "sometimes it shuts down and we can’t cash anyone out"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4879931)

VR

Verified Reviewer

General Manager Nurse Injector

> "Boulevard is easy to tailor to our business needs, met the needs of recurring monthly membership programs"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

MF

Mary F.

General Manager

> "down side to customer support is that texting is only option"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4906931)

VR

Verified Reviewer

Aesthetician

> "I am able to reschedule appointments in the app."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869241)

LF

Larisa F.

Area Lead NP

> "Customer service through the chat system is not the most versed."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880298)

MH

Maisie H.

RN Owner

> "The online booking is super convenient and easy for clients."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043357)

MF

Michelle F.

Hair stylist

> "We’ve had many issues with clients not receiving messages."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880314)

LS

Leith S.

Salon Manager

> "Switching to boulevard was the best decision we’ve made for our business!"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670)

LM

Lindsay M.

General Manager

> "There are some gaps in reporting and the lack of a client portal it a huge con for our clients, though, I believe one is in..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4082595)

MG

Mallory G.

Crnp

> "Notifications are very accurate and timely."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042369)

RB

Ryan B.

CEO

> "There's no customer service unless you like talking to a bot. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6165302)

LS

Lindsay S.

Owner and Esthetician

> "From start to finish it’s been a great experience, I love that when there’s a feature missing or needing tweaking it’s listened to..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6777430)

DB

Don B.

Front Desk Agent

> "Some of the reports are not as easy to navigate."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4891274)

IT

Ian T.

Owner

> "Everything is clean and concise for ease of use with employees and customers. While it may not be absolutely perfect, it is certainly..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6332284)

CK

Carly K.

Licensed Esthetician / Owner

> "I paid $500-$600 for onboarding but they were not actually able to move any of my data from my old system over like they said they..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4697101)

MM

Marisa M.

Assistant Manager

> "Their integrated FAQ's help with nearly every question you may have, and if there isn't an answer within their pages the live help..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880186)

ER

Elaine R.

massage therapis

> "Using it on iPhone is cumbersome - touching the screen just to view info can prompt schedule change function. When the data was..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3113714)

JS

Jennifer S.

Owner

> "Scheduling is easy, text messages from the software platform, text reminders, helpdesk"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6330645)

JB

Jeanie B.

Stylist

> "What I like least about this software is not seeing a key that explains the symbols with booked appointments."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4092620)

LS

Lindsay S.

Owner and Esthetician

> "Easiness for client booking, especially add-ons!"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6777430)

MS

Maura S.

Senior Director of Training

> "The lack of customization of Privilege Groups"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4131315)

Argenis U.

CEO

> "With built-in appointment management tools, automatic reminders, and a personalized interface, we've found our clients are more..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4942781)

EL

Erin L.

Assistant Manager

> "I have noticed rescheduling does not always work, reporting is not always accurate, and everything involving client communication is..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3089620)

[View Reviews](https://www.capterra.com/p/180087/Boulevard/reviews/)

SD

Skylr D.

Licensed Massage Therapist and Business Owner

> "Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7033145)

HM

Heidi M.

Massage Therapist

> "There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7012660)

JD

Julie D.

Owner

> "I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I need..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7042428)

AB

Anna B.

Owner

> "It is a pain in the butt not being able to have multiple forms (some archived/saved for future use) and have to change an intake..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6712693)

SMJ

Shawn Marie J.

Licensed Massage Therapist

> "The mobile app offers the ability to not only schedule clients, but also review and send health intake forms, making it equatable to..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6584455)

PORTIA B.

Owner LMT

> "It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252)

TR

Toni R.

Business Owner, Massage Therapist

> "It helped me book appointments, maintain a schedule, as well as keep up with SOAP notes and other personal info in compliance with..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6654970)

GC

Gerry C.

owner

> "for example I only just found out that the business hours you set are NOT the hours clients can book online -- and people were..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6272273)

JJ

Jennifer J.

Admin

> "On the rare occasions that a glitch or issue arises, you know that Massage Book will listen and address your concerns in an..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6779713)

AeS

Aimée S.

Founder and Massage Practitioner

> "All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info while..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083)

KW

Khloe W.

Massage therapy

> "The best part about it it the step-by-step guide for the client to book the massage and for us to be to help clients if they need it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7010269)

CH

Christopher H.

LMT

> "Communication is awful I went to downgrade service and instead of finishing the paid cycle they scaled the features back instantly..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6278930)

DK

David K.

administrator

> "For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field of..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111)

CC

Charlotte C.

Owner

> "sensitive content hidden\] replies and the replies do not fix my needs."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143)

VR

Verified Reviewer

LMT ESTI Admin

> "I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528)

TS

Tara S.

Owner and LMT

> "my massagebook reviews cannot go on google"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6873483)

SM

Susan M.

Program Coordinator

> "Now with computer technology, Integrated scheduling, client notes, online presence and financials are seamlessly incorporated."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6252480)

TT

Tracy T.

Massage Therapist

> "It took me a while to get all of the information in, but that is because I am not a great computer user."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6791459)

PORTIA B.

Owner LMT

> "My clients love being able to book and pay for their appointments online, saves me time too!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6871252)

GB

Gudjon B.

Massage Therapist

> "Lack of control over data, such as mailing lists."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6616663)

JA

Joyce A.

Owner

> "Love the ability to create intake forms for other services as we are a Day Spa and have various services. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6242350)

OB

Olena B.

Massage Therapist

> "Also, Add-ons services are not visible as services and promotions."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6360652)

AL

Agyness L.

Business Owner

> "I needed a service that was an all-in-one package and this is just what i was looking for."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7118778)

TC

Terri C.

Owner, Massage Therapist

> "With my short term experience it looks like I can only do this through the website."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825688)

RL

Rolando L.

Massage therapist

> "I am pretty sure my massage therapist business is going to shine working in your platform."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961)

LS

Letha S.

Massage therapist

> "Unable to opt out of text notifications when booked"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983)

EV

Erin V.

Licensed Massage Therapist

> "I was excited there were options to send intake forms and receipts."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7011049)

CW

Cassidy W.

Massage therapist, owner

> "Didn't reliably sync with my personal calendar."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6738119)

JF

James F.

Owner and man in charge of everything.

> "You don't have to wait on thephone, they will call you back very quickly and help you with any questions you have."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182)

OV

Olivia V.

Owner/operator

> "I don’t check clients out using my square account on massage book, I use it separately and have to go in and check clients out in..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309)

KO

Kriscynthia O.

Owner/Massage Therapist/Esthetician

> "The Staff and the attention to detail(website design, business page, personal page, reference education, NPI, POS..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4863795)

SC

Sharon C.

Massage Therapist

> "There is a bug that I requested to be resolved over 3 months ago and it still hasn't been looked at."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6626958)

Heather Karr J.

Massage Therapist

> "One of the things that is unique with them is the great customer service."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7036277)

AR

Amanda R.

Massage and Bodywork Therapist

> "The marketing fees seem very high."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766)

WG

WEI G.

Massage Therapist

> "Versatility, cleaner interface comparing to some of the other apps, less buggy, user friendly for first-timer clients."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762)

GW

Gina W.

Owner Massage Therapist

> "I mean, I’m not fond of their online credit card rate but they are probably below everyone else."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6509245)

SD

Susan D.

Owner and Operator

> "excellent customer service w a person by text or phone (and with phone a call back feather so your not stuck on the phone until..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141)

CC

Charlotte C.

Owner

> "I can’t even enter the payment."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6834143)

MO

Michelle O.

Owner

> "It was very easy to customize service descriptions, post photos, etc."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457)

DJ

Deb J.

Owner, LMT

> "The fact that I can’t group family members together and collect/ split payments across family members."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225101)

VR

Verified Reviewer

LMT ESTI Admin

> "Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7002528)

LS

Letha S.

Massage therapist

> "I wouldn't be using it if my clinic didn't have it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6437983)

JG

Jessica G.

Massage Therapist-Owner

> "The tutorials and excellant prompt & effective customer service."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6858551)

AeS

Aimée S.

Founder and Massage Practitioner

> "This is a pretty significant oversight, IMO. As I said, this is just the most recent example of the many, many problems I've faced..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6397083)

JF

James F.

Owner and man in charge of everything.

> "I've received new clients through their site and eliminated bogus/scam clients as well."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6826182)

KE

Kenneth E.

Massage Therapist

> "The problem is less them than Square. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6473179)

WG

WEI G.

Massage Therapist

> "The MassageBook is a great online booking tool for new therapists overall. Although some of the features were not completely..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6745762)

NR

Nicole R.

Masssage Therapist

> "the way the program list add ons doesn't really advertise if the software thinks they booked an appointment through massagebook THEY..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3491363)

MM

Michelle M.

Massage Therapist

> "I also like the SOAP note attached to each session."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851)

OV

Olivia V.

Owner/operator

> "Clients have a hard time finding the gift Certificte option on the website."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4921309)

CK

Celeste K.

Owner and LMT

> "It was so much easier for my clients to book from the other software i was using."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6851360)

TT

Tamia T.

LMT

> "This was extremely frustrating. - Although that may have improved in the 5 or 6 years since I last used it."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6644048)

BA

Brooke A.

Massage therapist

> "I love that I can call right away and talk to someone or send a quick email and get a response in such a quick time."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6406194)

MM

Maggie M.

LMT

> "The only timeline info (because I don't want to find out when checking out a client) was that they'd let me know. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910)

AS

Angela S.

Owner

> "Massage Book is easy to use and has many features that helps run your business automatically. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6763355)

MS

Melissa S.

Massage Therapist

> "I do not like that canceled appointments remain on my Google calendar."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4763458)

CS

Chanel S.

Massage Therapy

> "There’s so much I can do and so much that’s done for me through an automated system making it that much more easy to run my business..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6585349)

KB

Kierra B.

Esthetician

> "I had a little trouble figuring out how to navigate through the site when I was creating my page."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4971574)

AR

Amanda R.

Massage and Bodywork Therapist

> "I love the ease of scheduling for me and my clients and how easy the SOAP notes are to use!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6825766)

LM

Laurie M.

Myofascial release therapist

> "The expense."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6378718)

MO

Michelle O.

Owner

> "The ease and efficiency of setting up your business page and scheduling."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7016457)

KC

Kellie C.

Massage Therapist

> "Booking gets a little confusing when we share one room."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6160024)

ZM

Zola M.

Owner

> "I like that there is always a way to connect with someone who can send my links to the problems i sometimes have. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6365630)

MM

Mamapalo M.

Manager

> "Doesn't integrate with Google Calendar"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6217298)

AD

Amy D.

Licensed Massage Therapist and Business owner

> "The best part of MassageBook is their team of experts always there with a helpful solution to questions or problems that arise."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764)

EW

Ebony W.

Licensed Massage Therapist

> "Sometimes while I am creating an email, the screen freezes, glitches, or my emails don’t look the same as the test email."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4697583)

RL

Rolando L.

Massage therapist

> "Easy to get payments from my clients."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7031961)

KM

Kristi M.

Business owner operator

> "Finally I got an answer no intakes can be sent via app only desktop and they also cannot be viewed btw."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4586718)

DK

David K.

administrator

> "The support agents were very friendly, patient, knowledgeable, and effective."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___7049111)

RD

Robin D.

Owner

> "it's pretty basic and don't have much. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___5044476)

AD

Amy D.

Licensed Massage Therapist and Business owner

> "MassageBook is so user friendly and their stellar team is listening to each of us when we make suggestions based on business needs."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6697764)

KC

Kevin C.

Massage Therapist

> "The phone app can be tricky to book."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6200983)

MM

Michelle M.

Massage Therapist

> "I especially love the app I was able to download to my phone."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6842851)

MM

Maggie M.

LMT

> "I am not a fan of the new app or its transition. "

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4717910)

SR

Sandra R.

Licensed Massage Therapist and Instructor

> "I love that I do not have to compete for their attention with other personal care services!"

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6796704)

BS

Brittany S.

owner, LMT

> "The biggest challenge is running reports for payroll calculation."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___4271357)

MLP

Molly Lou P.

Business Manager

> "The website integration is great for our business needs and integration with Square (for processing payments) has been invaluable..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6225996)

BB

Ben B.

CEO

> "Sometimes I don't understand something or things aren't perfectly intuitive, and instead of relaxing, asking google, or contacting..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3576719)

SD

Susan D.

Owner and Operator

> "Always kind and will work with you for as long as it takes to fix an issue, with patience and kindness so that you understand the..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___6694141)

MR

Michelle R.

Owner/Lead Therapist

> "You can choose to set yourself up as "two" therapists, but this can be confusing for the client, or you can set yourself up as "two"..."

[See full review](https://www.capterra.com/p/147523/MassageBook/#Capterra___3141486)

[View Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/)

## User interface

4.62 (364)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

4.71 (443)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Boulevard

Top features

41/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Barcode/Ticket Scanning
-   Calendar Management
-   Calendar Sync
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customer Surveys
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Payroll & Commissions
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Real-Time Reporting
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Website Integration

[See all features](https://www.capterra.com/p/180087/Boulevard/#features)

MassageBook

34/44

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Automated Scheduling
-   Barcode/Ticket Scanning
-   Calendar Management
-   Calendar Sync
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customer Surveys
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Electronic Payments
-   Email Marketing
-   Email Reminders
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Payroll & Commissions
-   Performance Metrics
-   Point of Sale (POS)
-   Promotions Management
-   Real-Time Reporting
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Website Integration

[See all features](https://www.capterra.com/p/147523/MassageBook/#features)

### Recognition

No recognitions have been awarded to Boulevard

No recognitions have been awarded to MassageBook

### Deployment & support

Boulevard

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MassageBook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Boulevard

-   By Boulevard Labs
-   Located in United States
-   Founded in 2016

MassageBook

-   By 2Book
-   Located in United States
-   Founded in 2013

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Contact vendor for pricing

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4.9

[View full comparison](https://www.capterra.com/compare/147523-187593/MassageBook-vs-Mangomint)

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (364)](https://www.capterra.com/p/180087/Boulevard/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,739)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$158/month

Price

$20/month

4.4

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180087-191978/Boulevard-vs-Acuity-Scheduling)

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (443)](https://www.capterra.com/p/147523/MassageBook/reviews/)

vs

[Meevo](https://www.capterra.com/p/172058/Meevo-2/)[4.37 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

$20/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/147523-172058/MassageBook-vs-Meevo-2)