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Best for: Hair Salons, Beauty Salons, Day Spas, Massage Studios, Nail Salons, Tattoo Studios, and Tanning Salons with 5+ service providers
Every feature a professional massage therapy business needs in a single, simple to learn and use solution. Perfect fit for solo and group massage practices, Bodyworkers and Wellness professionals.
The money you save with client reminders and ease of use make it very much worth while. The client support is off the charts and always exceptionally friendly and helpful.
The price, I don’t like the new Mangomint pay. Online booking gets messed up often as well.
I love it each and every thing is always good features are simple and easy to use highly recommend it.
Limited availability to print clients lists, service menu with prices etc…items you need in more ways than just on computer.
Great onboarding experience and super quick/effective system and so easy to use. Very happy I made the switch from Vagaro.
My only complaint is a missing group booking option. The MangoMint team is always updating, improving, and adding features.
From the beginning of researching software companies for my small, but growing, hair bar, I have been so pleased with Mangomint. Their customer care is unmatched.
The only thing I don't like is an extra cost for integrated forms.
Once everything is set up and running it’s so wonderful the automation. The value for the price point is amazing.
I was unable to delete my account and had difficulty getting a hold of a rep to delete the account. I never received any calls other than for sexual inquiries and a TON OF SPAM EMAIL AND CALLS.
I love the automated emails and the ability to create promotions, and the marketing aspect is very helpful to me as someone just starting out on my own.
The only problem was mine not fully reading the instructions.
Love the top of the line choices. Client connection and loyalty amplified by their emails & text communication and exceptional, flexible marketing strategies.
User display of your schedule is hard to read. Hard to tell at a galnce how long a scheduled session is, esp. on a mobile device.
The staff are wonderful and extremely helpful. I recommend them often to other spas, yoga and massage therapy business owners.
No place to put their insurance info in the client record, other than in the general 'Notes' tab.
Ian: My name's Ian. I am a co-owner at Renewal Skin Studio. We have about five employees and I rate Mangomint at a 5. Prior to Mangomint, we were using Square and Acuity, two different softwares that didn't really match together for booking and for payment. Mangomint was able to combine the two. We chose Mangomint because of the style, the ease of being able to embed the booking into our already existing website, and the cost and ease of the POS system for our employees and for our customers. Mangomint was pretty simple to get started. They helped us a lot with importing all our context and our customers over from Square and Acuity. Once we had all the systems in place, it was a snap really. The customer service reps were great with helping us set up and responded quickly with any questions that we had. If you're thinking about switching your software POS platform, you should choose Mangomint. Mangomint has been a really simplified and easy way to get all our customers... Just check out to payroll, to reports, everything is right there and easy to use and access.
Joyce A.: Hi. I'm Joyce. I'm the owner of Lake George Massage and Day Spa, and I'm here to give MassageBook a five-star rating. Before MassageBook, we went with a company called MOPRO, which was, at the time, many, many years ago, an excellent company. It was brand new. It was starting off. And we figured because it was a massage professional who wrote the program, that we were going to go with that, and we did. Unfortunately, the gentleman who owned the place actually passed away. So we had to search for another company, and MassageBook just happened to come up in our books that we had hanging around our lobbies, and we saw MassageBook advertised in some of the magazines. They had SOAP notes, which were very important to our business at the time. We were doing insurance forms, and they have the perfect SOAP notes for us to be able to submit them, and it was excellent and a no-brainer. None of the other companies actually had that at the time. And we've been with MassageBook for many years and we've watched them grow over the years. And customer service is downright, bar none, the best I've ever experienced. MassageBook was extremely easy, very helpful. If you had an issue, you could go online and just chat with them and get some help. They have a lot of information on their website, as well, to help out if you are stuck trying to do something. It's pretty simple to navigate. And I think maybe just because I've been with the company from day one, that we grew with them. So it was really nice. And they have just about everything. You can do gift certificates, you can track all your clients, you can track all of your employees. You can pretty much do anything you need to do with MassageBook. I'd suggest you check everything out. I think that it's super, super helpful to have SOAP notes. With most programs, you have to get another complete program system to do that. And I think the SOAP notes are not only substantial for you but in case you can't massage that person or take care of that person in some way, shape, or form, that the other person who does take over for you does have notes on that person so that they can make the client happy and comfortable. I think that's the most important thing.
Mangomint
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