# Compare Workiz vs Commusoft 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Commusoft and Workiz based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/147525-149651/Workiz-vs-Commusoft

---

# Commusoft vs Workiz Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CommusoftWorkiz2/4 selected

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

[Workiz](https://www.capterra.com/p/147525/Workiz/)[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

[## Commusoft](https://www.capterra.com/p/149651/Commusoft/)[4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting Price

$100.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

HG

Based on [209 reviews](#user-reviews)

Positive

203

Neutral

4

Negative

2

[## Workiz](https://www.capterra.com/p/147525/Workiz/)[4.4 (218)](https://www.capterra.com/p/147525/Workiz/reviews/)

Starting Price

$187.00

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [218 reviews](#user-reviews)

Positive

192

Neutral

9

Negative

17

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,933 reviews from field service management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Mobile Access

4.5

Scheduling

4.6

Billing & Invoicing

4.4

Quotes/Estimates

4.3

CRM

5.0

77%Fit

Feature ratings

Mobile Access

3.8

Scheduling

4.1

Billing & Invoicing

3.9

Quotes/Estimates

4.0

CRM

5.0

User satisfaction

User satisfaction

4.7

User reviews[209](https://www.capterra.com/p/149651/Commusoft/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.8

User satisfaction

4.4

User reviews[218](https://www.capterra.com/p/147525/Workiz/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$100Per User, Per Month

-   Free version
-   Free trial

Price starts from

$187Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Commusoft is built for commercial and industrial HVAC, generator, plumbing, electrical, and facility maintenance businesses managing PPM, asset tracking, service contracts, and large-scale operations.

Best for

Workiz is designed for field service professionals, including HVAC, plumbing, electrical, locksmith, junk removal, appliance repair, garage door, landscaping, and pest control services.

## User reviews

Pros & cons

HG

Haroon G.

Gas engineer

> "Intuitive interface and powerful scheduling tools made daily operations seamless."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7059693)

NI

Numan I.

Managing Director

> "that you cannot mass delete old data from system in bulk or for a time period caused storage issues"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6369934)

RN

Rebecca N.

Operations manager

> "Engineers find the mobile app straightforward, and the office team love how everything is linked in one..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___7016769)

JW

Justin W.

Associate Director of Operations

> "The maps function is a bit laggy when seeing where the engineers are."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6312924)

KH

Kyle H.

Operational Manager

> "Commusoft is an easy to use, CRM software to help manage day to day diaries for our engineers and estate..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6378026)

KB

Kristofor B.

Director

> "Costing me 3.5k for an app that made my business worse and I had to abandon after 2/3 months"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

DA

Dominic A.

Owner

> "Easy to use, able to enter alot of information including attaching PDF files and JPEG files to records."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405847)

DS

Dean S.

Operations and Development Manager

> "Also adjusting invoices and managing invoicing is not easy."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358083)

SO

Shannon O.

Engineer

> "The daily diary is very easy to follow and make changes to compaired to other apps"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6803209)

MH

Miriam H.

VP

> "You would NEVER get this level of service with other softwares."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

MH

Miriam H.

VP

> "The customization aspect of Commusoft is wonderful!"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6774092)

GS

Georgia S.

Director

> "My accounting software sometimes rejects CIS invoices with domestic reverse vat charge, that is our only..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5043653)

SB

Sam B.

Director

> "Commusoft has transformed my business and saved us countless hours of administration time."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6305476)

JP

Joseph P.

Director

> "They have a "computer says no" attitude to customer service."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6405940)

JD

John D.

Director

> "It is a fast system that our office staff and engineers find easy to use"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6358373)

KB

Kristofor B.

Director

> "The trainers themselves don't even fully understand the system."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6306922)

JB

Jamie B.

Office Administrator

> "It means everything can be tracked very easily, which in turn means tracking KPIs is a breeze."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6055260)

KJ

Kelly J.

Head of maintenance

> "the only downside is that you have to buy extra data when you have run out"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6184424)

CC

Christopher C.

heating engineer

> "It takes the stress out of managing invoices, diary maintaince, job scheduling and is really easy to use."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6164555)

SB

Selena B.

Director

> "You cant amend service sheets from the office, I understand why but its very annoying when they have done..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

SP

Stacey P.

Locksmith

> "How practical it is to use, it makes things a lot easier."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

AS

Aaron S.

CEO

> "Sometimes feel support doesn't really answer the question you're asking."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___5064128)

SP

Stacey P.

Locksmith

> "It's straightforward and easy to understand."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6543325)

SB

Selena B.

Director

> "Only minor annoyances.... Doesn't seem to work well on mac (home computer) not sure if this is my..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3911659)

ZH

Zac H.

Director

> "Ease of use by all users, able to plan works and invoices easily."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6140524)

TE

Thad E.

Office Manager

> "Some subfunctions on invoice creation are a tad fiddly"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3494767)

JM

Jaroth M.

Student

> "I really like the m way that the graphic interface it's ordered and the way that the buttons are in the..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3497043)

JB

Jonathan B.

Director

> "I could think of negative things to put in this this coloumn but there arent many flaws"

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___4004983)

WA

Waleed A.

Office Manager

> "The ease of scheduling jobs for our engineers."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___6191068)

VW

Vanessa W.

Director

> "Ability to change the headers is not straightforward, I cannot understand how you are not able to just..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2385611)

MS

Michael S.

Director

> "Our customers are impressed with the detailed job reports, record keeping, invoices, service reminders..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2847832)

CD

Charlotte D.

Shareholder

> "The system can lag which can make tasks longer."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2342707)

JW

James W.

Heating engineer

> "I have recommended commusoft to many people as it will help any size company, from a one-man band to a..."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___3812333)

MC

Marcus C.

Heating engineer

> "No help at all to find data on clients."

[See full review](https://www.capterra.com/p/149651/Commusoft/#Capterra___2394865)

[View Reviews](https://www.capterra.com/p/149651/Commusoft/reviews/)

OC

Oleksandr C.

Owner

> "I have another AI agent for $9 per month that does far more—it provides pricing information and can even book appointments independently."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

OC

Oleksandr C.

Owner

> "The only way to remove this fee is to completely disable card payment fees, which means you have to cover all transaction costs yourself...."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

Louis A. F.

President

> "Invoicing customers is very easy and can be sent via email and SMS texting which is a great feature."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6866863)

KM

Kyle M.

Owner

> "I signed up with this company for the "Lite" version as a business phone number when I'm just starting out, worked for about 2 weeks, &..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6530871)

Steven M.

system technique

> "it facilitates tasks and helps everyone to be connected for efficient work"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6583858)

OC

Oleksandr C.

Owner

> "Deceptive pricing, poor automation, lack of customer support, hidden fees at every step, and an overpriced, useless AI assistant."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DD

DERRICK D.

Owner

> "automation, Training videos, user friendly if you've worked in a CRM before"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6753777)

JS

Jesus S.

NA

> "There is a lack of accountability when they make errors, and it seem they are in no rush to fix them when you reach out."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6814827)

VB

Vladislav B.

Owner

> "We have been loyal customers of Workiz for years, subscribing to their premium package."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6416718)

OC

Oleksandr C.

Owner

> "Support says that cancellations are handled by a special department that is “very busy” (probably because they have too many cancellations..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DB

Dan B.

Owner

> "Customer service was friendly and helpful."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6683313)

DH

Dawson H.

Owner

> "They’re thieves selling software on a 12 month contract that is way worse than other options on the market. If you’re reading this, look..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6290615)

KO

Kala O.

Operations Manager

> "Being able to access customer information from their mobile phones makes coordinating with our office staff and customers so simple."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3487394)

OC

Oleksandr C.

Owner

> "The phone service alone costs $100 but only includes 1,500 SMS messages."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

VP

Vanessa P.

Owner

> "I’d like to add some features but what they do offer is top tier"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4995050)

JL

Justin L.

CEO

> "There expensive for the phone services which doesn't even connect with calls to well."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

OP

Octavia P.

Customer Relations Director

> "This software has helped our moving business streamline information to our techs with ease and efficiency; it dramatically reduced..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

VR

Verified Reviewer

Data Entry Specialist

> "Sometimes it lags for the whole day when connected into a specific internet provider."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6678848)

CL

Crystal L.

Office Administrator

> "Scheduling and invoicing is easy."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4918919)

JS

Jesus S.

NA

> "Our biggest ongoing issue was with the phone system."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6814827)

TM

Tom M.

Tech

> "It's perfect for a mobile business that needs scheduling, work orders, job notes, customer information, and much more."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2880681)

FL

Fernando L.

Owner

> "this has cost me thousands, this would tell my customers that we had no availability and if it did say that we where available it would say..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4759503)

JJ

James J.

Owner

> "From the first day I saw using it I’ll start making money faster organizing my business better set my goals able to have all my information..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2801906)

AD

Amity D.

Executive Assistant

> "They are constantly trying to increase their bottom line, rather than maintain their current customers."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6511554)

EM

Erik M.

Operations manager

> "easy to use."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4879300)

QT

Quandra T.

Administrative Assistant

> "With them being a fairly new company, they just have some bugs and glitches to work out."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6626273)

AS

Adrian S.

Owner

> "Excellent time based scheduling, EXCELLENT customer notifications and awareness for the clients which is way more than I expected."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3029125)

DD

DERRICK D.

Owner

> "I got one call back and the guy could not even tell who was in charge of my account."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6753777)

GW

Glema W.

Office Manager

> "The ability to text your customer their invoice that they can then pay online is super helpful."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

DH

Dawson H.

Owner

> "We quickly found out that there was no merit to what they promised on the sales calls."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6290615)

BP

Bryn P.

Owner

> "We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the ability..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3076118)

VB

Vladislav B.

Owner

> "Unfortunately, we’ve encountered significant issues with their support and customer service recently."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6416718)

RL

Renee L.

Human Resource Manager

> "It is great having our customer base in one place and a history of previous jobs so we can look back and make an educated diagnosis."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871255)

CS

Christopher S.

Owner

> "As a result of them refusing to add the feature, I now must go through EVERY SINGLE job and manually pull out the accurate numbers the IRS..."

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

LB

Liz B.

Office Manager

> "The only good thing about Workiz is it was so bad that we cancelled it and now have a really great system to use."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

OC

Oleksandr C.

Owner

> "I used up the entire limit in two weeks—during the slowest season!"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6675542)

DF

Dawn F.

Owner

> "The communication with my customers is much easier as I can have all forms of communication in their folder. "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870889)

CS

Christopher S.

Owner

> "I must then look extremely unprofessional and tell them I do not know any details concerning your repair until I collect checks to cover..."

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

GW

Glema W.

Office Manager

> "Workiz is also intuitive in matching up calls and texts to existing clients and jobs."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

SS

Sandra S.

RESIDENTIAL CLEANING

> "Compounding these issues, I recently discovered that Workiz charged me for an annual renewal without obtaining my authorization. Upon..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___5048876)

AP

Adrian P.

Owner

> "I like the scheduling feature, and sales tracking feature the most."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

DB

Dan B.

Owner

> "Monthly fee expensive for a small business or sole proprietor."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6683313)

OP

Octavia P.

Customer Relations Director

> "This software has reduced the amount of multiple software & apps to 1, nothing is more efficient than that!!!"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

JL

Justin L.

CEO

> "They still charged me $3000+ for the yearly plan."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

NB

Noam B.

Business Owner/ manager

> "I have been using Workiz for over 5 years and initially, it was hard to transition from paper invoicing... But today, I can't go without it."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870968)

SS

Sandra S.

RESIDENTIAL CLEANING

> "Furthermore, I feel compelled to share my dissatisfaction with my account manager, \[sensitive content hidden\]. Despite his role being..."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___5048876)

AZ

Ariel Z.

Manager

> "I also like that we can set up appointments and schedule reminders very easily."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208235)

JL

Justin L.

CEO

> "Not overall impressed with the customer support."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___6370982)

CH

Campbell H.

Owner

> "This software is amazing for any company having trouble with scheduling, reviving reviews, keeping track of sales, viewing Client actions,..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2717738)

KM

Kyle M.

Owner

> "Horrible customer service"

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___6530871)

ID

Ismeria D.

manager

> "love how the automated txt are sent for reminders of appointments"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2881422)

LB

Liz B.

Office Manager

> "Couldn’t search by unit number meaning we had to click through each unit in a building or complex to find what we needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

KK

Karlee K.

Master Scheduler

> "Ease of use, ability to customize in many ways, able to respond to customers in several ways."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871046)

OP

Octavia P.

Customer Relations Director

> "There is some issues when viewing job reports in the filter results - when you have selected the dates, then select a job within those..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

Roc R.

Service Technician

> "I am texting customers and making them comfortable before I even enter the homes and everything is easy to access"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2848072)

JG

Joshua G.

Office Manager

> "Very glitchy, frustrating having the entire job page open when you click just a mm away from the job id and just in general clicking..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2874564)

RL

Renee L.

Human Resource Manager

> "We just integrated the Commission feature and it is a big timesaver."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871255)

LB

Liz B.

Office Manager

> "We used it for about 8 months but it was really buggy and for a plumbing company it didn’t have the capability to do what we needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

ED

Erich D.

Sales Consultant

> "It is customizable, quick and helps with organization."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2873117)

LB

Liz B.

Office Manager

> "They said they could only issue a credit but since we cancelled Workiz all together we can’t use the credit so it’s tough luck. Why do we..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

YC

Yehuda C.

Dispatch

> "As mentioned in the pros section above overall I think it's a great service business software, especially for small and growing businesses."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871621)

ZT

Zac T.

President

> "merging estimate to job to invoice sometime seems confusing to my employees, but its just a learning curve for them."

[See full review](https://www.capterra.com/p/147525/Workiz/#SoftwareAdvice___3601504)

JS

James S.

Owner

> "Our clients love the added communication this software provides to them."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208653)

LB

Liz B.

Office Manager

> "Needed to create tasks in each job but then they didn’t get all the information."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___4435320)

MO

Mark O.

Plumber

> "The customer service is awesome and I have always been able to find help when needed."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871163)

CS

Christopher S.

Owner

> "Money should NEVER come before CARE, It should come after. "

[See full review](https://www.capterra.com/p/147525/Workiz/#GetApp___5007453)

AH

Alyssa H.

Owner

> "Customer service is always available and the site never has any issues."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2882763)

KO

Kala O.

Operations Manager

> "At first, we did have some issues integrating other software with Workiz."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3487394)

SP

Sunderamohan P.

CEO

> "The user interface was better then the previous app we have used."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3315497)

AP

Adrian P.

Owner

> "The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone lags,..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2870983)

NM

Napoleon M.

owner

> "Workiz has made running my business so much easier than what I was doing before!"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2804302)

TF

Tamra F.

Office Manager

> "Glitches and wait time for support when an issue occurs, can be a bit long."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871071)

MK

Micah K.

owner

> "Invoicing, scheduling, deploying crew, taking payments workwiz is a great product all around"

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2698868)

FY

Frank Y.

Alarm Tech

> "The text feature is very bad and there is no jump to a word feature. "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2974318)

JS

James S.

Owner

> "Workiz makes it simple to run a business."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3208653)

SM

Scott M.

President

> "Worst mapping on the planet, cumbersome software forces you to use an app and the web based "portal" to complete a workorder, they remove..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2452740)

JJ

James J.

Owner

> "A software growing as I grow my business I was very impressed software is easy to use very friendly and I have recommended to several of my..."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2801906)

AS

Adrian S.

Owner

> "The only con I had/have is that for CDN companies it's expensive and was almost the one issue in which we didn't go this route."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3029125)

OP

Octavia P.

Customer Relations Director

> "Integration of the software with our business was extremely easy! "

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___2871103)

GW

Glema W.

Office Manager

> "We experienced quite a few issue getting the app to work correctly on our technicians' phones."

[See full review](https://www.capterra.com/p/147525/Workiz/#Capterra___3282993)

[View Reviews](https://www.capterra.com/p/147525/Workiz/reviews/)

## User interface

4.74 (209)

[Workiz](https://www.capterra.com/p/147525/Workiz/)

4.43 (218)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting Integration

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Commusoft

Top features

38/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/149651/Commusoft/#features)

Workiz

33/45

-   Accounting Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Calendar Management
-   Chatbot
-   Contact Database
-   Contract/License Management
-   CRM
-   Customizable Fields
-   Customizable Forms
-   Dispatch Management
-   Documentation Management
-   Drag & Drop
-   Electronic Signature
-   File Storage
-   Forms Management
-   Generative AI
-   GPS
-   Inventory Management
-   Maintenance Scheduling
-   Mobile Access
-   Monitoring
-   Online Time Clock
-   Payment Collection in the Field
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Quotes/Estimates
-   Real-Time Data
-   Reporting & Statistics
-   Resource Allocation
-   Routing
-   Scheduling
-   Self Service Portal
-   Service History
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Third-Party Integrations
-   Workflow Management
-   Workforce Management
-   Work Order Management

[See all features](https://www.capterra.com/p/147525/Workiz/#features)

### Recognition

No recognitions have been awarded to Commusoft

No recognitions have been awarded to Workiz

### Deployment & support

Commusoft

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Workiz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Commusoft

-   By Commusoft
-   Located in United States
-   Founded in 2006

Workiz

-   By Workiz
-   Located in United States
-   Founded in 2015

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