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Updox vs Medici: Which is a better fit?

Updated on October 9th, 2024
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Summary
Key features rated by users
Features selected based on 1,777 reviews from Telemedicine users.
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
4.0
Two-Way Audio & Video
NA
E-Prescribing
NA
Video Conferencing
3.0
Appointment Scheduling
2.0
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
5.0
Two-Way Audio & Video
4.0
E-Prescribing
1.0
Video Conferencing
5.0
Appointment Scheduling
4.0
User satisfaction
4.1
User reviews114
Ease of use
4.2
Functionality
4.1
Value for money
4.0
Customer support
3.9
4.5
User reviews21
Ease of use
4.4
Functionality
4.2
Value for money
4.3
Customer support
4.6
Price starts from
Not provided by vendor
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Updox is the perfect solution for out-of-hospital providers, physicians, primary care and speciality medical practices.

Healthcare providers including Doctors, Nurses, PA's, MA's, Staff

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
147554
4 screenshots
202389
5 screenshots

Updox

Top Features
23/50
  • Activity Dashboard
  • Alerts/Notifications
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Portal
  • Compliance Management
  • Customizable Branding
  • Customizable Forms
  • Document Storage
  • Email Reminders
  • E-Prescribing
  • Live Chat
  • Medical Billing
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Payment Processing
  • Records Management
  • Reporting & Statistics
  • Secure Data Storage
  • Self Service Portal
  • Surveys & Feedback
  • Two-Way Audio & Video
  • Workflow Management
  • API
  • Appointment Management
  • Appointment Scheduling
  • Communication Management
  • Confirmations/Reminders
  • Customizable Templates
  • Document Management
  • Electronic Payments
  • File Sharing
  • For Medical Purposes
  • HIPAA Compliant
  • Mobile Access
  • Multi-Provider Practice
  • One-to-One Messaging
  • Online Forms
  • Practice Management
  • Reminders
  • Remote Treatment Planning
  • Scheduling
  • Softphone
  • Third-Party Integrations
  • Video Conferencing
  • Virtual Waiting Room
See All features
Hide Telemedicine Software Features -

Medici

19/50
Show Telemedicine Software Features +
Updox
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Medici
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Updox
  • By Updox
  • Located in United States
  • Founded in 2009
Medici
  • By Medici
  • Located in United States
  • Founded in 2016
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