Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Updox is the perfect solution for out-of-hospital providers, physicians, primary care and speciality medical practices.
Healthcare providers including Doctors, Nurses, PA's, MA's, Staff
Very great experience and I love the user interface. A very affordable recommendable software.
There is no virtual waiting room so is difficult to schedule the calls. It takes very long to wait for patient to answer.
The ease of which links can be sent to patients and connectedness to our EMR is fantastic.
Horrendous customer service. No appreciation for customer’s time.
The video quality is great. That's all I enjoyed for the 4 days that costs me $94.00.
The inability to fax blast to a contact list. The complexity of adding/importing contact lists.
I have already recommended this product to colleagues. I like that it is HIPPA compliant, ease of use, and attaches easily to patient folder in EHR.
We have been able to see patients that are high risk and did not need to come into the office. I can forsee it being beneficial as we move forward from this crisis.
Our physicians are very happy they have the freedom of interacting by text. Also, the customer support for this product is top notch.
I really dislike how difficult it is for the client to download, find our hospital and her everything started. The more steps a pet owner has to take on their own, the less compliance we have.
Customer service has been great. With the product itself, we like that ease of sending photos, voice/video calls, the completion and charging out clients.
The biggest problem was that there was no way that I found to differentiate the patients in my inbox that had already been contacted vs new consults.
The application is easy to use for the clinic and for the clients and I love that it has desktop capabilities.
Not much...some clients have had trouble uploading videos, and at times typing is delayed when I text. Not sure if this is the software, app, or my phone.
This product is sustaining my practice and helping to keep my office safe while caring for patients during the COVID19 stay at home orders. It was reasonably easy to install, set up and implement.
It was slow the other day and I wasn't sure if everything went through and I think it charged the client twice.
Updox
Top FeaturesMedici
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: