Updox vs DocVilla: Which is a better fit?

Isaiah I

CEO

Very great experience and I love the user interface. A very affordable recommendable software.

There is no virtual waiting room so is difficult to schedule the calls. It takes very long to wait for patient to answer.

The ease of which links can be sent to patients and connectedness to our EMR is fantastic.

Horrendous customer service. No appreciation for customer’s time.

The video quality is great. That's all I enjoyed for the 4 days that costs me $94.00.

Bassem B

Systems Developer

The inability to fax blast to a contact list. The complexity of adding/importing contact lists.

I have already recommended this product to colleagues. I like that it is HIPPA compliant, ease of use, and attaches easily to patient folder in EHR.

We have been able to see patients that are high risk and did not need to come into the office. I can forsee it being beneficial as we move forward from this crisis.

The system's provision of excellent customer support has been invaluable, ensuring that any issues or queries are addressed promptly and effectively.

I would like for DocVilla to give me the option to email patients when a change is made on their appointment. Sometimes a mistake is made, such as telehealth is booked in Error.

I love everything about it including it's ability to customize and connect with other softwares that we need for marketing. Customer service is super knowledgeable.

The engineering team develops anything that I need and is missing.

Super convenient and super easy to use EHR. I like that it's cloud and web based and can be opened in any device, which the doctors like.

We're grateful for the consistent quality and reliability it offers, and we look forward to continuing our partnership. Thank you for providing such an exceptional solution for our practice's needs.