Updox vs Emitrr: Which is a better fit?

Isaiah I

CEO

Very great experience and I love the user interface. A very affordable recommendable software.

There is no virtual waiting room so is difficult to schedule the calls. It takes very long to wait for patient to answer.

The ease of which links can be sent to patients and connectedness to our EMR is fantastic.

Horrendous customer service. No appreciation for customer’s time.

The video quality is great. That's all I enjoyed for the 4 days that costs me $94.00.

Bassem B

Systems Developer

The inability to fax blast to a contact list. The complexity of adding/importing contact lists.

I have already recommended this product to colleagues. I like that it is HIPPA compliant, ease of use, and attaches easily to patient folder in EHR.

We have been able to see patients that are high risk and did not need to come into the office. I can forsee it being beneficial as we move forward from this crisis.

Working with Emitrr has been a pleasure. Love the features it offers and how easy it is to use.

I disliked the inability to have private texting conversations (all texts went to all users within the platform) or the ability to chat with my team within the platform.

Overall the communication has been awesome and everyone is super helpful. The app I'm on the fence about.

It's a bit clunky and finding replies can be difficult.

My overall experience with Emitrr is so far excellent - great responsive customer service and extremely helpful.

When we began our abandoned call texting pilot, our objective was to understand how much opportunity was being lost because we couldn’t answer the phones.

They have built a powerful, easy to use web interface. The onboarding of our staff and contacts was excellent 3 Any issues we have had were addressed immediately and professionally by Emitrr staff.

Space we are able to view when typing information to the audience makes it difficult to edit.