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Resolver is used across a number of industries and business needs including financial institutions, healthcare, academic institutions, utilities, manufacturers, hospitality, high tech, retail & more.
All businesses and all sectors. This suits all businesses that need to manage credit with customers.
The personnel at Resolver has made the client experience a defining moment. SENSITIVE CONTENT], [SENSITIVE CONTENT], has been superb to work with and a good "partner/champion" for us.
After updating the risk content, the software will automatics refresh and will have to go through the list to find the risk I was updating.
Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.
User setup can be confusing when onboarding new employees into the software. There are so many custom items a user can have access to it can be difficult to identify the correct options.
I greatly enjoy working in the system, the Resolver team in fantastic and very responsive. Any issues that may come up (rare though they are) are handled quickly.
Lagging is a huge problem when several people are calling out checks at the same time and I cannot keep up because the program is running so slowly.
The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.
The loss of shortcut keys is a major inconvenience, and I really hope this feature is reintroduced in future updates.
Ease of use and functionality. There is a wealth of information at your fingerprints that with some other applications either you would not have or is cumbersome to extract.
There are sometimes several duplicate files on one buyer which can impact our analysis if we choose the wrong file to look at. It is also hard to get in touch with customer service at times.
Useful information can be generated in a short amount of time. The graphics and credit recommendations are super helpful and intuitive.
I've realized just how risky it is to not utilize this tool when assessing the financial stability of a prospective customer.
Ease of use and robust data allowing us to feel safe about customer onboarding and ability to quickly decide if customer is terms worthy.
And also, sometimes the investigation is done, but it takes several days to update the profile, which makes it even more confusing.
I like the ease of reporting and the ability to have applications auto approved.
The cost is slightly more expensive than I would have thought considering what we already pay for the regular service.
Resolver
Top FeaturesD&B Finance Analytics
D&B Finance Analytics
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