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Leading organizations and enterprises of all industries that rely on an hourly workforce.
We work with various brands spanning all industries. Good technology should be transparent, and we are confident that we can fit into any recruitment cycle to save you time, money and process.
Overall, I have had a pretty good experience with Fountain. I think that it's a great platform and mediator between the candidate and interviewer.
The implementation was difficult, we lost our Account Rep in the process. It was a lot of self discovery versus the support we had expected.
The customer service has always been excellent and their ability to grow with the needs of their clients is worth mentioning.
There is no drop down arrow anymore to notify the use that there is a duplicate application/account.
Overall, Fountain has fantastic features that make the hiring & on-boarding processes easier to deal with and this came with a great price point as well.
The interface can be really messy/ugly and sometimes difficult to sync with google calendars and other softwares used during hiring process.
The product is very easy to use and Fountain is always looking to upgrade and improve their platform. Candidates tend to love it.
Fountain's focus is on functionality and obviously less so in the UI. There's limited design customization which makes it hard to utilize certain features.
I really like that you have the ability to retry your answers to ensure you make the best video possible to 'sell yourself', plus you can review your answers.
Originally I struggled with setting a role up, however this as now been explained to me. I think when setting up a role I often have to keep clicking next to get to the page I am looking for.
Really flexible approach to training & happy to answer questions (sometimes multiple times!) to help us get the best out of the software.
Malfunction when there is an overload of participants. Expensive to purchase from the buyers for the first time.
I like that it gives our candidates more of an opportunity to portray who they are as a person.
Hard to try to persuade people to video themselves. Log in button is at the bottom of the web page.
Also, using the Shine Interview software I have found that it helps save time as it shows who is serious about the position they have applied for.
It can be a bit tricky to use at first but once you get your head around it & set up the profile it's quick.
Fountain
Top FeaturesShine
Fountain
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Shine
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