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CivicPlus Social Media Archiving vs BigSpy: Which is a better fit?

Updated on December 11th, 2024
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Summary
Key features rated by users
Features selected based on 1,861 reviews from Social Media Monitoring users.
% Fit
Missing features
Not enough reviews
Feature ratings
Automated Publishing
NA
Social Media Integration
--
Multi-Channel Data Collection
NA
Activity Tracking
--
Content Library
--
% Fit
Missing features
Feature ratings
Automated Publishing
NA
Social Media Integration
NA
Multi-Channel Data Collection
NA
Activity Tracking
4.7
Content Library
4.7
User satisfaction
4.9
User reviews11
Ease of use
4.9
Functionality
4.8
Value for money
4.9
Customer support
4.9
4.8
User reviews2,411
Ease of use
4.7
Functionality
4.8
Value for money
4.6
Customer support
4.7
Price starts from
--
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Cloud-based platform that helps public entities, financial, and healthcare organizations with social media archiving and data capture, record keeping, brand management, alerts/notifications and more.

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User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
147628
3 screenshots
203036
3 screenshots

CivicPlus Social Media Archiving

Top Features
23/42
  • AI Content Creation
  • API
  • Approval Process Control
  • Audience Targeting
  • Automated Publishing
  • Benchmarking
  • Boolean Search
  • Commenting/Notes
  • Competitive Analysis
  • Hashtag Tracking
  • Impact Measurement
  • Influencer Tracking
  • Mobile Alerts
  • Multi-Channel Data Collection
  • Performance Metrics
  • Reputation Management
  • Social Advertising
  • Social Promotion
  • Tagging
  • Access Controls/Permissions
  • Activity Tracking
  • Campaign Analytics
  • Campaign Management
  • Content Library
  • Content Management
  • Customer Engagement
  • Customizable Reports
  • Dashboard
  • Email Alerts
  • Engagement Tracking
  • Filtering
  • Keyword Tracking
  • Real-Time Analytics
  • Real-Time Notifications
  • Reporting & Statistics
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Mentions Tracking
  • Trend Analysis
  • Visual Analytics
  • Workflow Management
See All features
Hide Social Media Monitoring Software Features -

BigSpy

4/42
Show Social Media Monitoring Software Features +

CivicPlus Social Media Archiving

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BigSpy

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CivicPlus Social Media Archiving
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
BigSpy
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CivicPlus Social Media Archiving
  • By CivicPlus
  • Located in United States
  • Founded in 2007
BigSpy
  • By BigSpy
  • Located in United States
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