# Compare monday.com vs Dynamics 365 2026 | Capterra > Unsure of what to choose? Check Capterra to compare monday.com and Dynamics 365 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/147657-157279/monday-com-vs-dynamics-365 --- # monday.com vs Dynamics 365 Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: monday.comDynamics 3652/4 selected [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) [## monday.com](https://www.capterra.com/p/147657/monday-com/)[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $9.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [5,720 reviews](#user-reviews) Positive 5,347 Neutral 302 Negative 71 [## Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.4 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting Price $50.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [5,809 reviews](#user-reviews) Positive 5,127 Neutral 547 Negative 135 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,901 reviews from business management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Real-Time Data 4.5 Collaboration Tools 4.4 API 4.5 Accounting 5.0 Data Import/Export 4.4 78%Fit High performer Feature ratings Real-Time Data 4.3 Collaboration Tools 4.5 API 3.7 Accounting 4.1 Data Import/Export 4.4 User satisfaction User satisfaction 4.6 User reviews[5,720](https://www.capterra.com/p/147657/monday-com/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.4 User satisfaction 4.4 User reviews[5,809](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Ease of use 4.1 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $9Per User, Per Month - Free version - Free trial Price starts from $50Per User, Per Month - Free version - Free trial Best for Best for A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business. Best for Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## User reviews Pros & cons JC Jack C. Manager > "Monday.com is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680) AM Aqiral M. Project Management Solution for Growing > "Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168) JC Jack C. Manager > "It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7077680) MH Michael H. Sales and Support > "Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7099759) Rene M. IT Manager > "Integrations with tools like Slack, Google Drive, and GitHub, along with robust automation, make it ideal for remote and offshore teams." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7067346) RV Ravi V. Quality Analyst > "some features are over complicated , some easy things like reporting and time tracking requires paid add ons - mobile app is bit clumsy as well." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7041730) VR Verified Reviewer Accountant > "You can customize Monday.com however you want allowing for automizations and systems to be utilized according to your needs making it very powerful." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7085297) VR Verified Reviewer Area Sales Manager > "Monday com interface is very much cluttered and there is too many active boards and sometimes it gets difficult to find a item during a busy period or when you're under..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7071680) David F. Business Manager > "I like that it allows enough customization to track projects in detail, along with owners of each task with a project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7092823) IL Ilaria L. Assistant Reservations Manager > "What is not the ideal about this platform is that everything has to be inserted manually and it was not integrating with our main booking platform." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7049452) Elena T. Email Marketer > "What I liked the most about Monday.com is that I can open different spaces for different clients and use It as my main operacional tool (Content plan, feedback,...)." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7105147) RK Rob K. Owner and Chiropractor > "per month seems like overkill for something that does what other systems like a google document, shared apple notes, skylight, etc" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7095419) VR Verified Reviewer Digital Marketing Manager > "The colors, branding, interface, and instructional information provided within the interface are very inviting and non-intimidating for non-technical people." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7086856) AE Annie E. Marketing Communications Specialist > "There are certain glitches that I don't love - the dashboard to calendar view always glitches for me and doesn't allow for easily creating a social content calendar." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6779437) VR Verified Reviewer Proprietor > "Features such as the ability to view projects and tasks in multiple views (table, Kanban and calendar for example), and the automations are amazing." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6882552) JL Joe L. IT Administrator > "for example if multiple people are editing the same field it takes too long to update and the other person editing might add the same information twice." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113635) HG Hadassah G. Customer Advocacy Specialist > "The ability to easily set up custom workflows including custom forms and automations, makes it easy to set up project tracking and get to work immediately." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865208) VR Verified Reviewer Digital Marketing Manager > "However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7086856) IC Isabella C. RevOps Manager > "We use it for project management and ongoing task management, and it is great for helping teammates keep track of overall project progress as well as individual tasks." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6801266) KV Katie V. HR Generalist > "Without making necessary changes, you can get flooded with email and app notifications for everything. If you're not careful, it can be a distraction." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7027155) VR Verified Reviewer Marketing member > "Perfect for scheduling my daily activities which makes my day organized and I use it every time for work schedules too to synchronise with my daily schedules" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6874182) MG Matt G. Account Executive > "There is limited offline access which can be difficult if I am on a plane or somewhere where I do not have access to Internet or data" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7035939) VR Verified Reviewer Marketing Generalist > "I love the fact that you can build in dependencies and it integrates with several other softwares such as Zoom, Gmail, and Slack (to name a few)." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7083156) AF Alex F. Marketing Specialist > "I don't like how it's not automatic to have an item's properties visible once you click on it - you have to add this via customisation and add "item card" and "subitem"..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865576) PM Patrick M. Chief Accountant > "I use monday.com across all the four organizations where I currently work. How it allows me to collaborate on project accounting tasks with colleagues in one central..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6873193) DS David S. VP of Technology > "Discounted one star as sometime the interface feels too dumbed down and it takes some time to figure out where to see/find/add an option we need for a particular project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7063837) MM Matt M. CEO > "It is a fantastic platform with great integrated features for us to communicate and update projects with a live feed and in real time." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7051084) Rene M. IT Manager > "Some advanced capabilities are restricted to higher pricing tiers, and boards can become cluttered if not organized carefully." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7067346) CT Carmellita T. Director > "The best part of Monday is the educational tools and seminars to help you not only get maximum value from the platform, but it also helps you create better processes for..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6799841) AF Alex F. Marketing Specialist > "I don't understand why you can't save a filter on a main view of a board. Or when you have a saved views with various filters, why those filters wouldn't automatically..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865576) TV Thomas V. Market research interviewer > "This helps to track and manage a lot of aspects of my sales, customer data, and more." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7079209) VR Verified Reviewer Marketing > "The changes to the site and the requirements made it hard to trust access controls would not change week to week" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7045432) DO Darlington O. Senior Associate > "It is useful for scheduling things and allows various production teams to use monday.com to manage their hectic work schedules and production needs." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6841789) David F. Business Manager > "For example, when a task is completed, it doesn't always waterfall correctly, or notify the next owner of a task." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7092823) PB Paul B. Customer Experience Manager > "Fast project track and management, easy automations and versatile reminders, efficient in search per board and whole account "search everything"." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6806908) SC Sean C. Marketer > "You can run opps for any team, but it might not be the best option for a specific one." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7042680) DI Doga I. Director > "The colour-coded boards and customisable views made it easy to see project progress easily and stay aligned with other team members." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7025685) AL Alayna L. Program Manager > "I feel that it did lack some features that could have been useful, including time tracking for staff, or specific details for clients." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6858407) HD Harry D. Paid Media Manager > "Monday makes task organisation easy, working across multiple teams and departments we are all able to collaborate and keep track of our workload!" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7028635) SK Sheniga K. HR > "we had a lot of issues with the implementation with bugs but many were also user errors that could have been avoided" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7023305) VR Verified Reviewer Instructional Designer > "Collaboration is seamless with tagging, file sharing, status updates, and real-time notifications." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7103186) KK Kassidy K. CEO and chiropractor > "We didn’t use it to its full capabilities, so decided to cancel because the monthly fee wasn’t worth what we used it for." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7095408) Kyle D. Fleet Operations Engineer > "I can set up boards in a way that makes sense for my specific workflows, and the automations help cut down on repetitive tasks." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6866001) Caitlin X. Retention Manager > "Sometimes I feel like things bug out a little, like I will write a brief, save it, and then it disappears." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7081168) RM Rachel M. Prior Authorization Specialist > "That it allows multiple users to use this database at the same time and the data storage is amazing." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7043338) AM Aqiral M. Project Management Solution for Growing > "The mobile version and mobile app are often criticized as less functional or harder to use than the desktop version." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168) JK Johanna K. Senior Manager of Communications > "Being able to track and share events details within our teams has helped us avoid a lot of collisions where things get overscheduled for our employees or leaders." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6766327) VR Verified Reviewer Coach > "Sometimes too many customization options is too much." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7039600) JL Jessica L. President > "What I like most about Monday.com is the ability to import and export the boards to Microsoft excel." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7084802) MP Miyah P. production assistant > "That i cant message coworkers or bosses one on one. Or that coworkers could see dialogue of my tasks, if they're not assigned to it." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865138) VR Verified Reviewer Marketing Generalist > "Although I didn't PERSONALLY pay for Monday, I worked for clients who were only making $100,000/year to clients who were multi-million dollar companies and Monday worked..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7083156) TS Tajbe S. Business Systems Analyst > "Difficult to create a cohesive project document library as attachments usually are required to be linked to a specific item/task" [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865205) ME Madison E. Quality Improvement Consulting > "It helps me to stay organized, provides activity logs, and assists in workflow management." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7067778) VR Verified Reviewer Proprietor > "There are some limitations in the platform such as an inability to create some automations at the sub task level." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6882552) Crystal V. Customer Marketing Specialist > "I love it so much that I have found myself creating my own personal boards to manage my own projects and I could even see myself using this for personal things outside of..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7101758) VR Verified Reviewer Consultant > "To go even further, the portfolios do not read up from the projects that it contains." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7087566) PQ Pierre Q. Ict admin > "Being able to build a workflow from scratch or start from a template — then tweak every field to match our team’s process — is incredibly empowering." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6870555) VB Vince B. Community Manager > "A lot going on sometimes, the UI can get cluttered and overwhelming to navigate at times when there are a lot of projects." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6865307) SS Sarah S. Project Coordinator > "As someone who juggles multiple projects, timelines, and team members, this platform has completely transformed the way we stay organized and on track." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6814805) VR Verified Reviewer Customer Marketing Specialist > "Once the design team has completed a graphic, image, or one-sheet, it can be challenging to locate the final files later if you can't remember the specifics of the project." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6535714) SM Sampad M. Software developer > "Overall, it gives my team visibility into who is working on what, makes our collaboration smoother and reduce miscommunication." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7053195) AW Adam W. Operations Manager > "It can become difficult sorting through the notes of each task." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7087950) MJ Maurice J. Sr. Director of Risk Management and Safety Compliance > "Having an affordable option with the ability to create Ghant style project management charts has helped my department grow more efficiently." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6838916) SM Sampad M. Software developer > "The mobile app is not as optimized as the web version." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7053195) TM Tyler M. Social Media > "It has the ability to hand numerous tasks and provides a great overview via the calendar view that allows you to see all upcoming tasks available." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6477168) DH Derek H. Project Manager > "The interface can start to seem a bit cluttered as you get a lot of tasks and items listed." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6773887) DH Dale H. Dean > "We did quite well in the beginning, sorting, labeling, assigning tasks, etc. But, then, life takes over and most of us began using our calendars and other tools." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6805766) TR Todd R. President > "The set up can be difficult for admins without consult on naming conventions and hierarchy - I have seen agency owners struggle with this." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6829632) VD Vlad D. Project manager > "We've managed to save time when creating new tasks and preparing for our weekly management meetings, while also cutting costs by efficiently tracking project progress and..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6484576) AB Arianne B. Assistant Customer Service Manager > "I don't like it when my calendar freezes and that I have to refresh it to load again." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6815860) Aiste K. Marketing Manager > "The platform's customizable boards allow me to easily track campaign progress, set deadlines, and assign tasks, ensuring everyone is aligned." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6449186) JD Jackie D. Logistics Analyst > "I feel like the dashboard is so cluttered and while I love that I can see my coworker's tasks and progress, I don't always need to and it causes a distraction." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6830954) JC Juniper C. Director > "My favorite things about it were the colorful boards, customizable workflows and collaborative features to monitor progress, manage tasks, and keep everyone in alignment." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6579697) MC Mathis C. Senior Software Engineer > "The user experience is not intuitive, making the learning curve steep and requiring substantial time investment." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7025915) EM Emily M. operations manager > "It has streamlined project management by centralizing tasks, timelines, and communications in one platform, fostering collaboration and clarity among team members." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6359102) AL Alexandra L. Customer success manager > "We paled for Monday for a year but most of the team stopped using it after the 4th mint because it was imposible to find the information." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6795387) JJM Jonel John M. Social Media Specialist > "Monday.com's combination of user-friendly design, collaboration features, automation, and customization options make it a popular choice for teams looking to streamline..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6235021) JL Jessica L. President > "What I like least is some times the program is very difficult to use and figure out which apps to use with it." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7084802) RR Rafia R. Graphic Designer Visual Branding > "The visual dashboards and customizable workflows make it easy to adapt the tool to different projects." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113664) SC Shonika C. Associate Supply chain > "Users who receive numerous notifications or updates from monday.com may find it challenging to manage or prioritize notifications effectively, potentially leading to..." [See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6391095) [View Reviews](https://www.capterra.com/p/147657/monday-com/reviews/) LB Lucas B. IT Service Desk Analyst > "My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) VR Verified Reviewer Analyst > "Another limitation is the lack of functionality to clearly distinguish between a quick “hi/hello” phone call and a more meaningful business conversation - both tend to be..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) LB Lucas B. IT Service Desk Analyst > "One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) VR Verified Reviewer Analyst > "The search function, in particular, doesn’t always work as expected, making it frustrating when you’re trying to quickly find contacts or information." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) VR Verified Reviewer Analyst > "The campaign management features are very effective, especially for marketing events where it’s simple to track who subscribed, who attended, and understand the overall..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) JS Jack S. Finance Director > "It can feel heavy for teams that only need basic functionality." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7078372) EW Emma W. Assistant Manager > "The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7044966) CD Christian D. Manager > "Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) CT Cameron T. IT Service Desk Analyst > "Dynamic's 365 is a very good customer relationship management tool that allows our business to be productive and organised, by allowing us to maintain essential contact..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7102024) MM Musa M. Software Developer > "Additionally, the initial implementation and ongoing maintenance of Dynamics 365 can be expensive, especially for small and medium-sized enterprises with limited budgets." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) LB Lucas B. IT Service Desk Analyst > "The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) EI Eva I. business process analyst > "High customizability regrettably also means that design, development, implementation and testing take a huge amount of time." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) LB Lucas B. IT Service Desk Analyst > "That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7108165) EL Evan L. Regional Business Manager > "The flow wasn't ideal, and you had to use Dynamics 365 Business Central to create quotes or invoices." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6400077) VR Verified Reviewer Owner > "Comprehensive CRM/ERP integration, powerful analytics, seamless Microsoft ecosystem connectivity, and customizable workflows boost efficiency." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6822383) MJ Monica J. Financial Analyst > "The application freezes many time. if you want to reverse entry you have to duplicate to zero out the entry" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6417452) Eric N. CRM Consultant > "Cheap CRM that is handy and integrates with the full suite of microsoft solutions which makes it pretty solid for small start-ups." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7109275) MG MARIE G. Accountant > "Bank recs used to take me 2-3 hours and after the last update it now takes me 8-12 hours." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481) DH Daniel H. Developer > "Gives a unified and familiar look and feel for all users which aids in the overall adoption of the product as you begin to add on modules or customization an existing one" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6779808) Junaid E. National IT Manager > "performance can sometimes lags if not optimized correctly." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) Matt S. Activation Manager > "I love that Dynamics 365 allows our team to utilize every single Microsoft tool we could ever need." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7067831) RAL ROSA ARLEIA L. GERENTE > "For smaller companies or those without previous experience with CRM/ERP platforms, the initial complexity of implementation and configuration can be challenging." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6373007) AS Ajay S. Recruitment Manager > "What I like most about Dynamics 365 is its seamless integration with other Microsoft products, powerful customization options, and ability to scale and adapt to a variety..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) JK Josie K. Realtor > "Had some security glitches and I was not able to easily retrieve my lost password and get into my account" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6512807) DT Dolores T. Teacher > "Its integration with the Microsoft suite, customization options, and focus on practical application make it a powerful tool for teaching various business concepts." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6340974) FARES H. Accoutant > "some features are hard to tinker with and It needs some customization for our need and sometime it gives us errors" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6446830) Gary F. Owner > "The seamless integration with other Microsoft applications and the ability to customize modules based on our specific requirements have enabled us to enhance productivity..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6287433) ZB Zakaria B. Sales rep > "The interface can be unintuitive at times, requiring extra effort to navigate and customize." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6608807) EM Ezekiel M. Systems Engineer > "The ability to access and manage customer relationships, financials, and operations and human resources all within a single system greatly streamlined workflows and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6380953) VR Verified Reviewer Marketing Manager CRM > "It can be hard to finetune to specific needs and existing things require rework to business special needs." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6328571) VR Verified Reviewer Power platform developer > "Dynamics 365 include its seamless integration with other Microsoft products, such as Office 365, PowerApps, Power BI, which enhances overall productivity and collaboration..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6366209) EI Eva I. business process analyst > "Additionally, bugs are frequent, and seem to appear and disappear in sync with Microsoft updates." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6510120) SK Shamsher K. Vertical Head > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6537206) AV Arihant V. Senior Finance Executive > "When they have to wait for a live representative, some consumers become disinterested in the product; worse, it's their only choice." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6293498) MW Mateja W. Consultant > "The seamless compatibility of Dynamics 365 with other Microsoft products, including Power BI, Azure, and Office 365 has benefits for real-time business information flow..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) AB Andrew B. Used Parts Assistant Manager > "Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6492641) MM Musa M. Software Developer > "The integration of ERP and CRM capabilities allows managing sales, customer service, finance, and operations from a single, unified platform." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6333176) DF Denika F. Customer service > "The synching sometimes was off and made it different to find my saved stuff." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6589770) DM Deep M. Owner > "The customizable dashboards and robust reporting tools provide valuable insights, facilitating data-driven decision-making for improved performance and growth." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6290008) PG Phani G. accounts manager > "not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6458223) KM Karl M. CISO > "The best part of MS Dynamics was its native integration with many other MS products such as DB Warehouse, Copilot, Azure products, etc." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6660356) TY Teresa Y. Project Manager > "Dynamics 365 is not a choice I would start with as they are outdated compared to other modern ERP softwares." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6572195) DR David R. Innovation director > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft tools, especially Office 365 and Azure, which makes data sharing and automation across..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6557060) KA Kalli A. Instructor > "Could be a little time consuming first couple of times you use." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6827742) Mary E P. Assistant Project Manage > "The powerful CRM execution has enabled management and access to customer history and needs for better understanding and data management. And being specific about my..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6274945) VR Verified Reviewer designer > "Solution costs can be somewhat steep, especially for small organizations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6499667) RR Rachid R. business development manager > "It seamlessly connects with other Microsoft products like Office 365, Azure, and Power BI, which makes it a powerful tool for enhancing productivity and collaboration." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6592898) SA Steven A. Multimedia Specialist > "For a Real Estate business framework, I found that Agents had a steep learning curve and Dynamics365 did need a couple of meetings and troubleshooting to get agents used to..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4970518) SS Sophie S. Operations Manager > "Great CRM, especially for larger or more complicated businesses, with the capacity to create highly complex custom workflows and data storage and analytics." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6533988) JrmC Jérôme C. Data analyst > "The solution is light and not customizable enough" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6573499) IS Intiaj S. Owner > "What I liked most about Dynamics 365 is its seamless integration with other Microsoft products, robust customization options, and powerful analytics tools, which together..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6375800) AL Andre L. Program Manager > "First, the interface is a bit clunky and unorganized." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6240848) MT Mary T. President > "What I like most about Dynamics 365 is its seamless integration of ERP and CRM features, allowing for better coordination across business processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6620212) SJ Salvador J. Merchant Service Respresentative > "Sometimes locating a case or account can be difficult. When looking for a case, I cannot modify the "Date Created On" So I can see the latest case of the account." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4718347) SS Sergio S. Ports Operations Manager > "Dynamics 365 enables the efficient processing and management of often highly customized B2B procurement processes." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6855752) JA Jaime A. Owner > "I am a very small oen employee business and the cost is too much for me at the moment" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6370630) Sebastian P. Chief Marketing and Customer Experience > "Dynamics 365 has many outstanding features such as managing the entire sales cycle, from prospecting to closing deals, offering tools to provide excellent service and..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6511818) AM Andres M. Research > "sometimes their customer service is not that effective" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6235260) AS Ajay S. Recruitment Manager > "My overall experience with Dynamics 365 has been positive due to its robust integration with Microsoft tools, flexibility in customization, and powerful automation..." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6509656) RA Rizwan A. Development Manager > "Dynamics 365 can be complex to navigate and configure, it may have high costs, and there are limitations to customization options" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4834212) Hicham M. Freelance Character Designer > "Powerful and feature rich tool, especially with the fact that it integrates plenty of tools withing it that are pretty useful for team collaboration when needed." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6870765) MW Mateja W. Consultant > "This application does not become easy to use immediately after it is installed, and can be somewhat difficult to learn for those using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6709934) BJC Barbara Jessica C. Marketer > "I manage most of my business schedules, planning of events, calendars, emailing and so much more with this tool." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6359524) AB Aaron B. Manufacturing Engineer > "I have not migrate into new outlook because of this." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6829594) VR Verified Reviewer Analyst > "It streamlines processes, saves time, and helps everyone stay organised without feeling overly complicated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7092667) KC Kajo C. Ecom Exec > "The learning curve is steep, especially if you aren't used to MS way of doing things." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6463828) RK Ritesh K. freelancer > "Microsoft software works natively with other applications, making integrations with externals in the same environment easy, such as calendar management." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6424779) Lindsey Raye P. Marketing Automation Specialist > "The leads and contacts or opportunities are hard to connect" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6296022) Eric T. Manager, Project Management Office > "In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. " [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353) MG MARIE G. Accountant > "Very antiquated bank reconciliations and reporting." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6247481) CD Christian D. Manager > "I appreciate Microsoft's commitment to improvement in technology by integrating things like Teams and Copilot into our CRM workflow." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6797528) JP Jose P. Senior Editos > "There appears to be a disruption in the connection to our primary database, leading to inaccuracies in the data that have not been updated." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6050695) VR Verified Reviewer DMV clerk > "As a cloud based solution, I enjoy how you are able to organize and manage different business and customer relations." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6844346) VR Verified Reviewer Principal > "Understanding all the finer points of this software is tough—it gets difficult soon after you start using it." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6406125) Eric T. Manager, Project Management Office > "This is a huge time saver for administrators when working with large pipelines of projects." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7059353) JcN John christian N. Sales Executive Representative > "Complexity of the system can be a bit overwhelming and time-consuming that ends up recruiting additional team to our organization just to focus more on ERP side." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___4733043) Junaid E. National IT Manager > "Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7007687) VR Verified Reviewer Health care administrator > "Implementation could be complex without proper training and learning." [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6418952) Ahmed S. Microsoft sales advocate > "Easy to use and secures also helps us and prospects with a Microsoft eco friendly system and makes migration and documents very easy" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___7063554) SE Santiago E. Coordinador de bodega > "I consider the cost of one professional license is a bit expensive" [See full review](https://www.capterra.com/p/157279/Dynamics-365/#Capterra___6444023) [View Reviews](https://www.capterra.com/p/157279/Dynamics-365/reviews/) ## User interface 4.57 (5,720) [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) 4.37 (5,809) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting 150 Important Activity Dashboard 120 Important monday.com Top features 42/50 - Access Controls/Permissions - Accounting - Activity Dashboard - AI Copilot - API - Billing & Invoicing - Business Process Automation - Calendar Management - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Management - CRM - Customizable Branding - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Electronic Payments - Employee Management - Financial Management - Generative AI - HR Management - Inventory Management - Marketing Automation - Mobile Access - Order Management - Payroll Management - Performance Metrics - Point of Sale (POS) - Productivity Tools - Project Management - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Reminders - Reporting & Statistics - Sales Automation - Scheduling - Supply Chain Management - Support Ticket Management - Task Management - Third-Party Integrations - Time & Expense Tracking - Time Off Management - Training Management [See all features](https://www.capterra.com/p/147657/monday-com/#features) Dynamics 365 34/50 - Access Controls/Permissions - Accounting - Activity Dashboard - AI Copilot - API - Billing & Invoicing - Business Process Automation - Calendar Management - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Management - CRM - Customizable Branding - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Electronic Payments - Employee Management - Financial Management - Generative AI - HR Management - Inventory Management - Marketing Automation - Mobile Access - Order Management - Payroll Management - Performance Metrics - Point of Sale (POS) - Productivity Tools - Project Management - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Reminders - Reporting & Statistics - Sales Automation - Scheduling - Supply Chain Management - Support Ticket Management - Task Management - Third-Party Integrations - Time & Expense Tracking - Time Off Management - Training Management [See all features](https://www.capterra.com/p/157279/Dynamics-365/#features) ### Recognition No recognitions have been awarded to monday.com No recognitions have been awarded to Dynamics 365 ### Deployment & support monday.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dynamics 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details monday.com - By monday.com - Located in Israel - Founded in 2014 Dynamics 365 - By Microsoft - Located in United States - Founded in 1975 ## 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