---
title: "Compare monday.com AI Work Platform vs Jotform 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare monday.com AI Work Platform and Jotform based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/147657-158456/monday-com-vs-JotForm-4-0"
page_type: "comparison"
language: "en"
---

# monday.com AI Work Platform vs Jotform Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

monday.com AI Work PlatformJotform2/4 selected

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

[## monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [6,117 reviews](#user-reviews)

Positive

5,721

Neutral

320

Negative

76

[## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [2,926 reviews](#user-reviews)

Positive

2,802

Neutral

83

Negative

41

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 12,106 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

Commenting/Notes

4.3

Customizable Fields

4.5

Activity Dashboard

4.5

Collaboration Tools

4.4

Access Controls/Permissions

4.4

83%Fit

Not enough reviews

Feature ratings

Commenting/Notes

5.0

Customizable Fields

4.7

Activity Dashboard

4.6

Collaboration Tools

4.5

Access Controls/Permissions

4.5

User satisfaction

User satisfaction

4.6

User reviews[6,117](https://www.capterra.com/p/147657/monday-com/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.3

Customer support

4.4

User satisfaction

4.7

User reviews[2,926](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$9Per User, Per Month

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

Best for

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## User reviews

Pros & cons

LK

Lokesh K.

Application Developer

> "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142007)

SZK

Samara Zuri K.

Director of Project Controls and Finance

> "Monday.com lacks a native functionality for tracking overhead allocation, depreciation schedules, complex billing and earned value management ."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7176777)

CH

Corey H.

Senior Manager

> "Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139801)

CG

Ciaran G.

Operations Manager

> "Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141849)

ZB

Zion B.

Commercialization Sr. Associate

> "The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316)

AB

Andreja B.

Senior Platform Engineer

> "At first, I spent way too much time tweaking colors and columns instead of actually working. Plus, their "seat-package" pricing system (where you must pay for a minimum of 3, 5, or 10..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7164335)

AH

Amber H.

CEO Owner

> "As someone who builds automated operational systems for various service trades, I find the ability to customize boards for everything from high-level project management to granular lead..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944)

ES

Eden S.

Brand Manager

> "In Asana, you can link multiple boards (or projects) quite easily, whereas in Monday, the process feels more complicated than it needs to be. While I understand that it is possible to..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141605)

MD

Megha D.

Sr. Project Manager

> "The platform is user-friendly, visually intuitive, and adaptable to different workflows, which makes it easy to manage multiple projects efficiently. While there are some limitations in..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140787)

YS

Yashraj S.

Senior specialist

> "Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

AW

Ashley W.

Property

> "The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139794)

AM

Aqiral M.

Project Management Solution for Growing

> "Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168)

DH

Daniel H.

Senior Lecturer

> "monday.com provides us with superb digital work planning and organization features which enables us to lay proper plans for all operations in our institution, allowing us to keep all..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

JP

Jonathan P.

Digital Content Specialist

> "I wish the reporting can be more in depth which I need for complex business and while handling large dataset the performance gets a bit compromised."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7160359)

KW

Keye W.

Chief of Staff

> "Overall, monday.com has been a valuable tool in helping us centralize workflows and improve operational efficiency. As we continue building out structured processes and integrating it with..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7145848)

LD

Lochlan D.

Director

> "Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142332)

LT

Luciano T.

Customer Management

> "The platform offers a high level of customisation, allowing teams to tailor workflows to their specific needs, which enhances productivity and collaboration."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148415)

YS

Yashraj S.

Senior specialist

> "Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings.""

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

DH

Daniel H.

Senior Lecturer

> "Having monday.com has made collaboration on all our institution operations become a reality and has also made it easy for us to monitor the real-time status of all operations making it..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

KV

Kerri V.

Social Media Coordinator

> "If the number of active workspace is great than the notifications gets overwhelm to handle and the large board become bit hard to navigate through the project."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7163012)

PH

Paul H.

Creative Director

> "monday.com has also been a very useful link up point for our departments and teams allowing us to have a central workstation where we can collaborate on our operations easily to ensure..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7168473)

JT

Jody T.

Communications and Development

> "We have been with Monday.com for almost three years and just over a year ago we ran into a billing and platform upgrade simultaneously, this caused a problem for us to log in and we had to..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139875)

AF

Andreia F.

Head of Operations and Growth

> "What I like most about monday.com is the integration between CRM and work management — when a deal closes, the information automatically flows from one side to the other, which saves time,..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144053)

CH

Colton H.

Director of Product Development

> "That said, the cost feels high relative to how we use it—particularly for sales staff who primarily rely on it just to submit order forms, rather than leveraging its full capabilities."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139487)

AH

Amber H.

CEO Owner

> "The automation engine is a game-changer; it allows me to create "hands-off" workflows that ensure nothing falls through the cracks, which is vital when managing multiple business entities..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944)

ZB

Zion B.

Commercialization Sr. Associate

> "For example, layered automations are not a thing, which can be very limiting, and the inability to automate based on formulas and text is frustrating."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316)

Diego G.

Project Manager

> "For a roll-out project involving multiple locations, the ability to automate status changes and instant notifications is invaluable; it significantly reduces manual work and ensures all..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140495)

LS

Leigh S.

Legal Services Manager

> "The requirement to subscribe with a minimum number of users made it less flexible, particularly for smaller teams or more tailored use cases."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034)

JS

Justin S.

Digital Marketing and Content Executive

> "I enjoy collaborating across Monday.com because it allows me to work in a way to work best with each stakeholder, with every user having a tailored experience and only have the relevant..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139706)

AL

Ashley L.

HR and Systems Manager

> "Workflows are of course better, but when everything we've built is in automatons we have to essentially do a complete rebuild while still trying to run a business and use the product which..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140768)

RS

Radha S.

Legal Assistant

> "Once set up, it made collaboration much easier by clearly showing ownership, deadlines, and status updates in one place. While there is a bit of a learning curve at the beginning due to..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7135547)

LS

Ludmila S.

Manager

> "Monday's per-seat pricing model gets expensive fast — especially when you want to bring in cross-functional contributors (design, sales, support) who only need occasional access."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503)

DH

Daniel H.

Senior Lecturer

> "It provides us with great visual dashboards which allows us to monitor the status and progress of our operations in real time."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

CL

Chantel L.

Head of PMO

> "People might start using it, but without clear guidance, they often use it inconsistently or don’t use the AI features effectively. If too much is introduced at once, it can feel..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139919)

Enish S.

Operations

> "Task management is where it really shines; assigning owners, setting deadlines, and leaving update threads directly on tasks means we've cut our email back-and-forth by a lot."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7152385)

GB

Giselle B.

Product Manager

> "Sometimes it’s not very easy to customize the columns for each subitem, which can make more detailed task breakdowns less flexible than expected."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139404)

Joylyn O.

Senior Content Marketing Manager

> "I love the amount of customization on monday.com because I can color-code tasks, automate tasks, and organize the information in the best way for my brain."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7185752)

AA

Anja A.

Head of Support

> "I wish I could sort it by groups and have a calendar with all my tasks next to it so I can move it to the right time. But thats not a big relevant thing."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140355)

TK

Tim K.

Assistant Professor Emeritus

> "It offers a great flexibility in term of customization in workflows which fits in different team needs also the interface is my favorite which feels modern and colorful."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7167775)

JR

Jemma R.

Admin

> "The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139828)

Don M.

Asst. Manager

> "What I liked most about monday.com is its intuitive and visually appealing interface combined with powerful workflow automation, making it easy for teams to manage projects and collaborate..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7125727)

JL

Joe L.

IT Administrator

> "for example if multiple people are editing the same field it takes too long to update and the other person editing might add the same information twice."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113635)

VR

Verified Reviewer

Operations Manager

> "Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122678)

DC

Daphnie C.

Operations Manager

> "Some features (like charts or reporting) are not as straightforward as you would expect, and sometimes it takes a bit of trial and error to get things right."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139347)

JPR

John Paul R.

Operations Support Manager

> "The versatility of the boards allows us to customize our operations exactly how we need them, making it a very powerful tool for business management."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139394)

CE

Conor E.

IT Manager

> "Sometimes it becomes clear that the system has sections in Beta mode, and as a result you may notice slowing or crashing, or the AI just not working as it should."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142069)

CS

Crystal S.

Chief Operating Officer

> "The ability to see the status of multiple tasks or projects at once is really helpful, and now they have expanded their templates and integrated AI so it is even easier and more effective..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139410)

NK

Nathan K.

Owner

> "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147)

AV

Alyssa V.

Office Manager and Project Coordinator

> "The automation features significantly reduce manual follow-up, and the platform integrates well with our daily task tracking and accountability systems."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297)

AS

Abby S.

Marketing Manager

> "The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140027)

VR

Verified Reviewer

Solution Deployment Manager

> "The "Battery Widget" and Gantt views are incredibly helpful for "client health" reporting as they provide an immediate, visual sense of progress that builds trust."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144326)

BK

Blerta K.

Language Instructor

> "There have been inconsistencies in some automation behaviors and there are a few template structures that did not behave the way they were previewed to behave."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7138878)

GP

Gissett P.

Project Manager - Admin

> "Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139321)

VR

Verified Reviewer

Founder

> "I think that monday.com is a platform that is behind the times, and showing that they recently cut over 20% of their staff shows that they are potentially seeing a decent amount of..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7189740)

DH

Daniel H.

Senior Lecturer

> "Having monday.com in place has also allowed us to keep all our teams and departments connected, aligned and working together towards delivering exceptional learning and institution..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

VR

Verified Reviewer

Director marketing and communications Student Housing and Dining Srevices

> "Biggest con is that their is a learning curve to learn the software and it to make it work for you there is a lot of per-conversation that needs to happen about not only how workflow is..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134475)

PC

Patrick C.

VP Strategy

> "I've used Monday.com to help manage several marketing projects and it is a very modern looking way to track progress, store vital information, and work togehter."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7151920)

RM

Rachelle M.

Manager

> "The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139691)

LS

Ludmila S.

Manager

> "From auto-generating task summaries to writing update drafts and surfacing blockers, the AI integration feels purposeful rather than bolted on — which is rare in this category."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503)

AM

Account M.

Account manager

> "Not very flexible for more complex or specific needs, and it often feels like you need to upgrade or pay more to unlock basic functionality."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077)

GT

Giulia T.

Marketing and communication coordinator

> "I like Monday because it brings a sense of structure and fresh momentum to my week. When it comes to value for money, Monday offers a lot through its robust set of tools that help me stay..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972)

KJD

Klaas Jan D.

ceo

> "One significant drawback is that automatic email sending through Outlook is not available when using a personal Microsoft account."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139393)

VR

Verified Reviewer

DISTRIBUTION CENTER MANAGER

> "As someone with a background in logistics management, the ability to customize boards to track complex supply chain workflows is a game-changer."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148068)

ES

Emily S.

Executive Assistant

> "A bit overwhelming to start due to the large number of options/custom fields if you're just starting out with a CRM/project management software."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139434)

LS

Leigh S.

Legal Services Manager

> "From a client services perspective, it supported file reviews, document tracking, and identifying outstanding items seamlessly."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034)

KT

Kelli T.

Director of Marketing

> "I do wish there was a bit more of a visual option to see how things are getting done, the build vibe view didn't work well for me."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139433)

TR

Tuya R.

Senior Project Manager

> "It’s a powerful tool for managing workflows and staying aligned, especially for cross-functional teams. While there are some limitations and cost considerations, the benefits in efficiency..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140812)

VR

Verified Reviewer

VP Marketing

> "Monday.com is a bit overwhelming with its features and almost offers too much in terms of workflow and templates."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7179405)

Joylyn O.

Senior Content Marketing Manager

> "This platform makes it easy for me to keep track of project details, communicate with my team, and maintain visibility on project progress."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7185752)

MP

Mel P.

Project Manager

> "Updates seem to be mainly focused on AI at the moment, which can be frustrating, especially when features the community has been asking for for a long time continue to get pushed."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139885)

PW

Pari W.

CRC

> "It makes project tracking straightforward with customizable boards, timelines, and automation features that reduce manual work"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139401)

PL

Pam L.

Design Director

> "Reporting across multiple projects that are not of the same template can get a bit complicated"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141882)

NN

Nicholas N.

Quality Assurance Manager

> "It simplifies task management and subsequent tracking of progress during projects plus it has some templates that needed very little alterations to use"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7143269)

MB

Matt B.

Founder

> "Sometimes the AI offers you solutions it can't live up to, for example scraping your emails for actions."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142507)

AL

Amanda L.

Advancement Lead

> "We’ve used it for intake processes, project tracking, and internal coordination, and it has significantly improved efficiency."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139676)

BK

Babs K.

Administration

> "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312)

SZK

Samara Zuri K.

Director of Project Controls and Finance

> "As a Director of Project Controls and Finance managing IT Services projects, monday.com has become one of the platforms that keeps both delivery and financial oversight moving in the same..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7176777)

MR

Madelyn R.

Systems Manager

> "Limitations on # of boards for reporting, tech support not available on all levels of system. "

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139481)

PM

Pablo M.

QA engineer

> "It helped improve organization, collaboration, and visibility across the team. While some advanced features required a bit of time to learn, the overall benefits outweighed the learning..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7164150)

YS

Yashraj S.

Senior specialist

> "While the platform is powerful, the pricing structure and feature gating can be frustrating for smaller teams."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

Graham B.

HSEQ Lead Auditor

> "The easier and smoother interactions with information and data inputs once the web pages content has been built and ready for user input."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140886)

MC

Mathis C.

Senior Software Engineer

> "The user experience is not intuitive, making the learning curve steep and requiring substantial time investment."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7025915)

DS

Damaris S.

Internal Communication Specialist

> "The platform is intuitive, powerful, and helps improve order and productivity."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139339)

Shushanta P.

AI Team Lead

> "The user interface is a little bit complicated. If you have to see tutorials to use a tool that's not appropriate"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6777118)

VR

Verified Reviewer

Product Manager

> "Intuitive user interface that provides the end user with a lot of information at a first glance."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122799)

LL

Lee L.

Owner

> "Overall, it wasn’t as streamlined or intuitive as I needed day-to-day."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7046753)

PF

Ping F.

Operations Analyst

> "It allows users to have a quick easy view on the tasks."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134530)

Morgan S.

co-founder

> "Not as user intuitive as other programs"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6603607)

VR

Verified Reviewer

Marketing Generalist

> "I love the fact that you can build in dependencies and it integrates with several other softwares such as Zoom, Gmail, and Slack (to name a few)."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7083156)

NK

Nathan K.

Owner

> "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147)

LR

Luis R.

IT manager

> "Integration with other tools is also a strong advantage."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140878)

BK

Babs K.

Administration

> "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312)

VR

Verified Reviewer

Assoc Director AI

> "Monday.com is an excellent platform that integrates well and is extensible through their solid API."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7058602)

IL

Ilaria L.

Assistant Reservations Manager

> "What is not the ideal about this platform is that everything has to be inserted manually and it was not integrating with our main booking platform."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7049452)

FM

Fernando M.

Partner

> "You can even use the software as your ERP since it allows you to have integrations with Excel, Hubspot, and other software you use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6050256)

SG

Shannon G.

Chief Operating Officer

> "The form feature in monday.com also is not great, but the integration with jotform makes up for this"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6573801)

AM

Angelica M.

VP of Operations

> "Being able to imagine a setup and have something like the app builder create it for me is such a blessing."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139636)

KE

Katie E.

Director of Operations

> "The set up is a little cumbersome."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139648)

HT

Hans T.

Operation Manager

> "I have been working for years with Monday, creating Board, creating Dashboard and nowadays it is more easy to use, specially for Project."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142311)

JL

Jessica L.

President

> "What I like least is some times the program is very difficult to use and figure out which apps to use with it."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7084802)

HP

Helena P.

Producer

> "Very easy to use, you can adjust it to your needs and the needs of your company."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140008)

SA

Sami A.

Client manager

> "sometimes it's complicated to use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140035)

CB

Cassity B.

Director of Marketing

> "Overall I think its a pretty easy to use system and their knowledge base is helpful to figure out how to do things."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139379)

VR

Verified Reviewer

Marketing Generalist

> "The login situation is a little tricky."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7083156)

GT

Giulia T.

Marketing and communication coordinator

> "I also appreciate how responsive and helpful the customer support is when I need it. While I’ve encountered a few minor bugs here and there, they’ve never been a major issue and usually..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972)

AM

Account M.

Account manager

> "Smaller clients don’t get account management, so you’re left handling onboarding and support mostly through bots."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077)

TF

Tripp F.

VP of Ops

> "The customer service is helpful and the system is a huge time saver."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139789)

VR

Verified Reviewer

Founder

> "It wouldn't surprise me if they had a major outage once a week that left monday.com completely unusable for a good portion of the work day."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7189740)

JB

Jared B.

Executive Director

> "Was able to get personalized support when needed."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139348)

ES

Ernesto S.

CEO

> "They have an automatized customer assistance but is not always accurate or very helpful"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139453)

KH

Kayla H.

Chair

> "Ease of use, templates, the program was easy to follow and was easy to use as well which is good cause customer support is not"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139374)

ZJ

Zandile J.

Project Manager

> "Currently the Al credits are a bit tricky to explain to our clients, as partners."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139345)

[View Reviews](https://www.capterra.com/p/147657/monday-com/reviews/)

BS

BETSY S.

Vice President of Operations

> "By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585)

AP

Amanda P.

HR Director

> "One of the main drawbacks I found with Jotform was that some of the more advanced features and customisation options can feel limited unless you move onto..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

JM

Jamilla M.

Photographer

> "The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122379)

VR

Verified Reviewer

Office Manager

> "I find the design customization options somewhat limited. While some of the presets are appealing, they don't always integrate seamlessly with the forms."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543)

BL

Ben L.

Director

> "It connects easily with tools like Google Sheets, CRMs, and payment processors, which makes it useful for automating tasks and keeping data organized."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

TP

Tarrin P.

President

> "One of the things I’ve found challenging with Jotform is how payment submissions occasionally behave when a transaction doesn’t clearly complete for the user."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

Christopher V.

HUMAN RELATIONS

> "Ultimately, if you need a highly functional, "smart" form that automates your data collection and connects to your existing software tools, Jotform is..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433)

BL

Ben L.

Director

> "There can also be occasional performance hiccups—larger forms or ones with many integrations may load slower or feel a bit laggy during editing."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

ML

Mikayla L.

Board Member

> "We were struggling with outdated mail-in membership applications until we found this platform, which was the only truly free program that could handle every..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

KS

Kieran S.

none

> "I think the only negative I've found is that people aren't as familiar with the product. If I send out a form, I don't think people find it as natural to use..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122367)

VR

Verified Reviewer

CoFounder

> "It works well for businesses, organizations, and individuals who need a reliable way to collect information online. While pricing and some advanced setup..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

TW

Tabatha W.

Supervising Nurse

> "Also, occasional lag in the form builder and limited customization in certain areas can be a bit frustrating."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123860)

NJ

Nicola J.

Coach

> "I can customise my forms, make apps for my employees and improve their workflow and access to documents they need day to day."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7114490)

SH

Shantoria H.

Owner

> "Some of the advanced features can be a little confusing at first, and pricing can get a bit high if you need more submissions or storage."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356)

VP

Valentin P.

Administration Manager

> "It allowed us to digitise over 60+ processes, including quality control, site inspections, procurement tracking, and internal workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

Christopher V.

HUMAN RELATIONS

> "Furthermore, while simple forms are a breeze to make, trying to get complex layouts to look visually perfect can sometimes feel a bit rigid and clunky."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433)

Christopher V.

HUMAN RELATIONS

> "My overall experience with Jotform is that it is an incredibly powerful, feature-rich, and flexible tool for creating forms and collecting data, but it..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186433)

VR

Verified Reviewer

CoFounder

> "In some cases, managing notifications, integrations, or conditional logic can feel a bit overwhelming for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118218)

BL

Ben L.

Director

> "It’s a reliable, user-friendly platform that makes it easy to create and deploy forms quickly, whether for simple data collection or more complex workflows..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136088)

RA

Regina A.

Adult Literacy Coordinator

> "I'm still learning to export information from the Excel spreadsheets. Although it is intuitive, it is a little cumbersome for a user that does not access the..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122615)

BS

BETSY S.

Vice President of Operations

> "It also immensely reduced our reliance on paper forms by allowing us to move applications, onboarding documents, and other workflows online."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7160585)

JR

Jill R.

Independent Contractor Travel Advisor

> "If you’re using the free version, the biggest downside is how quickly you can run into the limits—especially the monthly submissions."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134315)

CW

Candance W.

Secretary

> "With a wide variety of templates and customization options, users can quickly build forms tailored to their needs."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

KATRINA B.

Cashier

> "I don't like that it does not have very many features and it won't let you edit some documents and it doesn't always save my signature."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7186829)

VR

Verified Reviewer

Sales Specialist

> "Jotform is a user-friendly platform that makes it easy to quickly build forms for both internal business processes and customer-facing workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7155997)

AD

Adarsh D.

CEO

> "Pricing can feel a bit high for advanced features, and some customization options are limited unless you upgrade."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136370)

CW

Candance W.

Secretary

> "Overall, Jotform provides a dependable and flexible solution for individuals and businesses looking to simplify form creation and improve their data management..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

TP

Tarrin P.

President

> "It adds extra reconciliation work and can create awkward follow‑ups with customers as well."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

ML

Mikayla L.

Board Member

> "We were also able to use our own logo and custom colors to ensure everything looks modern and matches our website perfectly."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

LC

Lance C.

Solution Architecht

> "Not designed for complicated questions or long answers, tricky to customize for unique polling methods."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138792)

FJ

Francesca J.

Manager

> "Creating and customizing forms is straightforward, and managing responses is easy and organized. While some advanced features take a little time to figure out,..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

MS

Mathew S.

Director of Sales and Marketing

> "You start using it comfortably, and then suddenly you hit a limit on submissions or features, which can be a bit frustrating."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134797)

PG

Patricia G.

Customer Service Lead

> "This is a tool that I utilise in order to operate our online feedback forms and check-in surveys which have greatly decreased manual data input in our front..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

AN

Amir N.

Controller

> "Notice some issues with the broken links for the attachments to the request froms from the various users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

EM

Enathi M.

Admin Assistant

> "It can manage your your documents effectively and professionally, it's value for money is amazing and can support their customers with Data collection, mobile..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016063)

ML

Mikayla L.

Board Member

> "Our account is a nonprofit account, and I couldn't change it, so I wasn't able to integrate payment in the form."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7119925)

FJ

Francesca J.

Manager

> "The drag-and-drop builder makes it simple to add fields, adjust layouts, and set up forms quickly without needing technical skills."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113328)

BV

Barbara V.

Owner

> "The customer support response was slow when an order form did not show up in my inbox."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122670)

KB

KARI B.

MARKTING and ECOMMERCE MANAGER

> "The platform is incredibly intuitive, I was able to create my first form within minutes, and the customization options allow me to tailor each form to suit my..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000)

Evita G.

Database Manager

> "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

MM

Muhammad M.

Trainer

> "I can easily create a form or poll quickly and share it with my audience, and I get a nicely formatted report"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144654)

PG

Patricia G.

Customer Service Lead

> "Those higher submission rates are high to the small business and the offline option is not very reliable with some complex widgets or slow connections."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7112584)

DR

DENNIS R.

Owner

> "Compared to other form builders, you get a lot of advanced features—like integrations, conditional logic, and payment processing—without feeling..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130942)

CW

Caitlin W.

Spray tan artist, owner

> "The initial set-up and customization of my intake form was quite daunting."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7138335)

예찬 권.

Teacher of Information Science

> "Jotform allows even free users to create excellent and stable surveys. And it provides incredible scalability and options, more than anywhere else."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016466)

MC

Mira C.

Coordinator

> "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185)

TP

Tarrin P.

President

> "I especially appreciate that each transaction comes through with the description already allocated, which makes it much easier to categorize revenue and keep..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

SR

Sandra R.

Founder

> "It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7006670)

AP

Alissa P.

OWNER

> "The ability to add images, videos, and different field types makes forms more professional and detailed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7141524)

JM

Joe M.

Owner

> "At first, the form builder terrified me as a non-technical person - but using the tutorials / training videos and FAQ I figured out not only how to build forms..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6816390)

PS

Philipp S.

Member

> "Also there's lots of integration options like uploading your form output into a Google Sheet, which makes it possible to analyse data much more freely."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7021883)

BG

Brock G.

Digital Marketing Manager

> "Sometimes the upload in Jotform does not translate well into new from ,needs one to do some creative work to readjust titles or sections that didn't copy..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017018)

SH

Shantoria H.

Owner

> "I love the customization options, templates, and how quickly I can build forms for my business."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122356)

RR

Reema R.

Regional Vp

> "Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual "

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107039)

AP

Amanda P.

HR Director

> "Creating forms was quick, even for more detailed processes, and the drag and drop builder made everything straightforward without needing technical knowledge."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

SB

Scarlett B.

Paralegal

> "Seems not to have the ability to read all the information inside a form and will leave blanks highlighted when that information is omitted."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050867)

VR

Verified Reviewer

Training and Development Manager

> "Jotform is very good for creating forms to collect donations for a cause, subscriptions, invoices or just general collection of data."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7069956)

VR

Verified Reviewer

Owner

> "Sometimes the exporting is clunky and either does not export or the exported document does not match the format of the designed form"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7017191)

VP

Valentin P.

Administration Manager

> "The form builder is intuitive, supports complex logic, and works well across devices, including offline scenarios."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

PP

Phineas P.

Program Assistant

> "The submission limits and form limits are a little tricky, but the pricing is too high on the paid versions for our purposes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7078786)

AN

Amir N.

Controller

> "It helped in management of various manual reimbursement forms to electronically maintaining them on the cloud."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7116842)

MS

Max S.

opertation manager

> "Data analysis tools are not as strong as specialized analytics platforms"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134301)

VP

Valentin P.

Administration Manager

> "The integration with Google Workspace is a major advantage, enabling structured data collection and automation."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7123595)

VR

Verified Reviewer

Commercial Advisor

> "Not good for reviewing/editing form responses if serious consideration is required."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7121092)

FL

Frank L.

IT Director

> "It is a good tool overall, the submission and signature limits do get annoying on the licensing and you can see they use it to make people pay for higher tiers..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7162628)

JV

Jodie V.

Assistant

> "Jotform has limited free options but for a one person business it is too expensive to upgrade."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7124490)

AP

Amanda P.

HR Director

> "It made building and managing online forms simple and efficient, even for more complex workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7154578)

BG

Beth G.

Curriculum designer

> "It doesn’t work well with Microsoft and most people use Microsoft workflows."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7176985)

Gabby W.

Founder

> "I like how flexible the platform is, with lots of templates and integrations that help automate tasks and collect information efficiently."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7156395)

JH

Jens H.

Owner and Head Coach

> "Forms sometimes look a bit too colorful or “rounded” in their design."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334)

CW

Candance W.

Secretary

> "Jotform also offers reliable integrations, allowing seamless data collection and organization."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131042)

AJ

Andrew J.

Analyst

> "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912)

KB

KARI B.

MARKTING and ECOMMERCE MANAGER

> "Overall, JotForm is a powerful, flexible solution for anyone who needs to create professional forms and collect data efficiently, whether you're a business,..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7016000)

VR

Verified Reviewer

Office Manager

> "The storage limits are also not ideal, even on paid plans."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7126543)

Jennifer N.

Talent Acquisition

> "It’s been a practical and scalable solution for building an early-stage talent pipeline and supporting more organized internal processes"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7127984)

JH

Jenny H.

Communications Manager

> "Not being able to download attachments via Zip."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7148424)

KS

Katherine S.

Law Clerk

> "So far we have been VERY impressed by the chat capabilities of the AI agent as well as it's processing/retention/analysis of the information provided on our..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7023616)

EG

Ed G.

Camp Director

> "Too many issues using other registration methods and too expensive."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144445)

Zachariah B.

Date Entry

> "I find the use of Jotform greatly compliments the overall workflow of the team's preferred pipeline of adding additional information wherever it is needed."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7153943)

JA

Jo A.

Dog trainer pet care provider

> "What seemed like a random denial of use of a form for to limitations of my selected plan."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7145303)

VM

Venkata M.

Founding Member

> "Setup is fast, the interface doesn't overwhelm you, and it just gets out of your way and lets you build."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130767)

MC

Mira C.

Coordinator

> "Im not tech savvy so it took a little bit for me to figure out the more advanced and technical aspects of designing and adding filters."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7136185)

JH

Jens H.

Owner and Head Coach

> "It has a “what you see is what you get” editor, so it really is foolproof."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334)

JH

Jens H.

Owner and Head Coach

> "Forms sometimes look a bit too colorful or “rounded” in their design."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144334)

Jordan S.

Marketing Lead

> "Overall I find Jotform easy to use but with much depth in the widgets, AI integrations, and platform capabilities."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7109678)

AJ

Andrew J.

Analyst

> "While powerful, Jotform can feel cluttered at times—there are a lot of menus and settings, which can be confusing for new users."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7050912)

PT

Priya T.

Senior Data Analyst

> "It has a fantastic logic editor that allows you to fine-tune the presentation of questions, text boxes, and other elements."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___5081012)

KJ

Kimberli J.

Instructional Coach

> "Sharing across platforms is not friendly."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7113947)

Adenrewaju O.

CEO

> "It also integrates directly with my Hubspot CRM, which makes things easier."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7118924)

LV

Leah V.

Sr. Client Service Rep

> "More of an issue with Zapier integration, but thats 3rd party."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6608076)

PS

Pereira S.

Informatics Engineer

> "Jotform's robust integration capabilities makes it easy to connect it with tools in our tech ecosystem such as Google sheets and Dropbox."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6864708)

DP

Davide P.

Social Media Strategist

> "The possible integrations are not many and not easy to integrate"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6128946)

AV

Andy V.

director

> "I also liked how well the integrations work — it saves a lot of time when you need to connect everything with other tools."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7044883)

VR

Verified Reviewer

Marketing Manager

> "Maybe the fact that it doesn't integrate natively with other tools."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___4273354)

AL

Amy L.

Sport coach

> "Spreadsheet integration makes my life so much easier."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7144460)

David D.

Artistic Director

> "I did not like the inability to run deep analytics and the inability to integrate with other tools was also hindering."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___3690571)

VB

Violet B.

Artist Representative

> "Jotform is easy to use, very convenient and offers several solutions for small business owners. "

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7130812)

CS

Colin S.

Web Directory

> "However, the interface feels somewhat clunky, and navigating certain features can be less intuitive than expected, with integrations occasionally lacking the..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6573740)

KM

Krystal M.

Chair

> "My experience was difficult as I was learning to navigate. But, now, I love using the templates to gather information."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038469)

MO

Marina O.

Finance VP

> "The look and feel is a little overwhelming with many tabs and buttons."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7028765)

NW

Nicole W.

CEO

> "I found the platform was easy to use both from a creative standpoint, as well as a submission standpoint."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7134621)

Tess M.

Frontend Software Engineer

> "I think it's almost \*too\* easy to use, to the point that it doesn't even feel super intuitive."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6813943)

Zachariah L.

Director

> "The product is extremely straightforward to utilize and does what you can both expect it to do and somethings you wouldn't expect it to do."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7115466)

VR

Verified Reviewer

Director

> "The AI's learning curve is very slow and it needs some quick ML to cope up"

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6456578)

ES

Everett S.

Documentation Manager

> "As the Documentation Manager at Pacific Star Enterprises, Jotform has helped us quickly gather and manage customer data for our consumer team of 13."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7036234)

TP

Tarrin P.

President

> "It adds extra reconciliation work and can create awkward follow‑ups with customers as well."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7131707)

VB

Victor B.

COO

> "It’s reliable, flexible, and helps streamline both customer-facing and internal business processes."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7140409)

Evita G.

Database Manager

> "You have to double click into the form and if you are copying and pasting from a long paragraph you can take sections at a time and if dont copy the entire..."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___6876593)

DN

DUNNA N.

Proprietor

> "It helps me manage customer information easily and improves my business process."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122332)

RL

Rosemarie L.

Event Coordinator

> "I never tried customer support so if its possible make a chat customer support."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7107760)

AB

Andrea B.

Director of Operations

> "We love how this platform helps us streamline the entire customer experience for our club membership."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7122502)

NO

Naquia O.

Owner

> "Customer service is not helpful rarely respond."

[See full review](https://www.capterra.com/p/158456/JotForm-4-0/#Capterra___7038468)

[View Reviews](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

## User interface

4.57 (6,117)

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

4.67 (2,926)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

monday.com AI Work Platform

Top features

32/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   Agile Methodologies
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Assignment Management
-   Autonomous Task Execution
-   Availability Management
-   Backlog Management
-   Baselining / KPIs
-   Billing & Invoicing
-   Budget Management
-   Bug Tracking
-   Calendar Management
-   Calendar View
-   Capacity
-   Change Management
-   Charting
-   Chat/Messaging
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Creation & Assignment
-   Critical Path
-   Cross-system Integration
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Daily Reports
-   Data Import/Export
-   Deadline Management
-   Decision Making
-   Dependencies
-   Document Management
-   Document Storage
-   Drag & Drop
-   Due Dates
-   Email Management
-   Feedback Management
-   File Management
-   File Sharing
-   File Transfer
-   Forecasting
-   For IT Project Management

[See all features](https://www.capterra.com/p/147657/monday-com/#features)

Jotform

23/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   Agile Methodologies
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Assignment Management
-   Autonomous Task Execution
-   Availability Management
-   Backlog Management
-   Baselining / KPIs
-   Billing & Invoicing
-   Budget Management
-   Bug Tracking
-   Calendar Management
-   Calendar View
-   Capacity
-   Change Management
-   Charting
-   Chat/Messaging
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Creation & Assignment
-   Critical Path
-   Cross-system Integration
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Daily Reports
-   Data Import/Export
-   Deadline Management
-   Decision Making
-   Dependencies
-   Document Management
-   Document Storage
-   Drag & Drop
-   Due Dates
-   Email Management
-   Feedback Management
-   File Management
-   File Sharing
-   File Transfer
-   Forecasting
-   For IT Project Management

[See all features](https://www.capterra.com/p/158456/JotForm-4-0/#features)

### Recognition

No recognitions have been awarded to monday.com AI Work Platform

Jotform is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

monday.com AI Work Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jotform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

monday.com AI Work Platform

-   By monday.com
-   Located in United States
-   Founded in 2014

Jotform

-   By Jotform
-   Located in United States
-   Founded in 2006

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