---
title: "Compare monday.com AI Work Platform vs HoneyBook 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare HoneyBook and monday.com AI Work Platform based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/147657-162588/monday-com-vs-HoneyBook"
page_type: "comparison"
language: "en"
---

# HoneyBook vs monday.com AI Work Platform Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HoneyBookmonday.com AI Work Platform2/4 selected

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

[## HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting Price

$36.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [689 reviews](#user-reviews)

Positive

647

Neutral

24

Negative

18

[## monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [6,117 reviews](#user-reviews)

Positive

5,721

Neutral

320

Negative

76

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 12,106 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Commenting/Notes

NA

Customizable Fields

NA

Activity Dashboard

4.6

Collaboration Tools

4.6

Access Controls/Permissions

4.5

81%Fit

High performer

Feature ratings

Commenting/Notes

4.3

Customizable Fields

4.5

Activity Dashboard

4.5

Collaboration Tools

4.4

Access Controls/Permissions

4.4

User satisfaction

User satisfaction

4.7

User reviews[689](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[6,117](https://www.capterra.com/p/147657/monday-com/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$36Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$9Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

HoneyBook is used by event planners, photographers, designers, consultants, coaches, doulas, trainers, interior designers, marketers, social media managers, and creative professionals.

Best for

A multitude of teams, big, small, and cross-functional, in a variety of industries worldwide. Its intuitive interface and customization capabilities makes it suitable for any project and business.

## User reviews

Pros & cons

RP

Ryan P.

Graphic Designer

> "My favorite thing about it is that You can manage the entire client journey from inquiry to contract to payment and delivery in one place."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102)

JP

Jodi P.

Manager

> "Instead of being able to quickly schedule a live support call and show the issue in real time, I had to type everything out in chat and wait..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7171375)

JM

Jon M.

Financing

> "HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578757)

SB

Sabre B.

Systems Strategist

> "I didn’t like how sometimes the payment processing wouldn’t work for some of my clients but it would work with others."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395)

KK

Kelvin K.

Web Developer

> "HoneyBook allocates robust project management capabilities which allows me to automate web development projects in real-time."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743857)

JP

Jodi P.

Manager

> "That creates confusion for the client immediately after they have paid."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7171375)

AG

Ashleie G.

Maternal and early childhood systems analyst

> "It’s easy to setup and receive payments, send and receive emails and contracts with my customers and rarely have I had any tech issues."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7147872)

MM

Mohammad M.

Splunk System Administrator

> "It fails to show changes made in my integrated Google Calendar on the calendar at the last minutes."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775331)

DJ

Daphnah J.

Web Designer

> "What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6613382)

NA

Nicole A.

Photography

> "I couldn't keep the program due to the cost of it, it was out of my budget, there are a lot of features but for me as a freelancer, I was just..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6817834)

AA

Abby A.

Fitness Coach

> "I use it a lot and it save me the time of contacting clinets to remind them subscription renewing."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058695)

ML

Matthew L.

Operations Manager

> "The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733)

ANDREY V.

CEO

> "Generous starter plans that let you save money up front when starting a new business."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7031454)

RM

Ryan M.

Owner

> "It was limited in features so it was hard to use for scaling a service based business."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6737388)

AJ

Amy J.

Owner

> "I can easily brand my proposals, invoices, contracts, client portals, etc. "

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6662959)

TD

Tom D.

Owner and Lead Photographer

> "I found HoneyBook to be lacking in metric analysis and social media management."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775805)

LT

Labidi T.

IT Manager

> "It also integrate well with other tool which helps create invoices with ease without much hassles."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6868672)

RP

Ryan P.

Graphic Designer

> "My least favorite thing is the price."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102)

MP

Marissa P.

Executive Director

> "Payments were easy to setup and it helped manage all the vendors and bands we book for our music festival."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7080111)

KF

Katelynn F.

Digital Marketing Manager

> "Price has increased to an amount that I personally find unreasonable, it's no longer worth the money."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526)

CF

Chris F.

Manager

> "A great CRM interface that makes it very easy to run your own books, contracts, client communication, and take payments."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6752787)

AB

Angela B.

Owner

> "Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6243031)

Owen C.

programmer

> "It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488)

DG

Desiree G.

Peer support worker

> "Cuatomer service was a little slow responding to a question i had."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787)

VR

Verified Reviewer

Head Photographer and Owner

> "It helped our Photography business with workflow and creating templates."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6882217)

SP

Scott P.

Owner, manager

> "The financial reports are not accurate."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6541428)

Owen C.

programmer

> "It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488)

BM

Brandy M.

Manager

> "The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6476331)

VC

Vanessa C.

Sales Manager

> "It has any intuitive features rich interface that is very easy to navigate."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690)

John S.

Social Media Consultant

> "Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4639115)

ML

Matthew L.

Operations Manager

> "The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733)

Tess W.

CEO/Founder

> "An unsolicited internal situation occurred in which the staff at Honeybook was clearly at fault. As opposed to utilizing the philosophy of 'the..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051)

Anthony R.

finance and international business

> "I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6321686)

MG

Monche G.

CEO

> "I didn’t like that the pricing system was very high, especially for startup businesses"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6457709)

CM

Christian M.

Facebook Ads Strategist

> "Invoicing, contract signing and project tracking are made user-friendly by HoneyBook"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6735832)

TB

Tracy B.

CEO

> "Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

Caroline B.

Bachelor in Supply Chain Management

> "I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6433762)

TB

Tracy B.

CEO

> "Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

JR

Julie R.

CEO Owner

> "I am currently exploring all the other features to enhance my overall customer experience."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7014539)

TB

Tracy B.

CEO

> "I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

KF

Katelynn F.

Digital Marketing Manager

> "Besides an unnecessary jump in price, it's been a positive experience with ease of use, clients have no issues navigating their files."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526)

EC

Elizabeth C.

Owner/ Manager

> "That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965072)

PW

Peggie W.

Manager

> "Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6636457)

Tess W.

CEO/Founder

> "They went out of their way to offend me and as a privately-owned company, I guess they have it as a right, but I think the diverse demographic..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051)

KW

Kimb W.

Owner

> "It is advantageous when you deal the organization problems in a very correct and proper way thus there can be no disorganization at all"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743082)

TB

Tanya B.

Owner/Paralegal

> "I have used quite a few payment platforms but couldn't even send an invoice using this program."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#SoftwareAdvice___4868837)

SB

Sabre B.

Systems Strategist

> "It definitely was was to use when I started my entrepreneur journey"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395)

NP

Nicholas P.

Owner

> "Honeybook, although it technically allows this, has a glitch that combines the branding at the footer of a template document that is client-facing...."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3362986)

DT

Deja T.

Operations Administrator

> "I like the consistent updates and the ability to collaborate with peers."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672454)

Victoria N.

Creative Owner

> "Sometimes editing things for a client when they don't like it is more difficult such as payment dates or legal terms if you include the contract..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3576482)

MK

Madeline K.

Account Executive

> "I like how comprehensive HoneyBook is in listing out contact details, project history, and communication points pertinent to specific clients of..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___5099918)

KB

Kitty B.

CEO

> "The only reason I stopped using it was that I was using wave accounting at the time and it was too much work to transfer the sales into it, I..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3506651)

BT

Bradley T.

Website Consultant

> "It's good for the user that wants everytning in one place and doesnt need to customize much."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578225)

SM

Samuel M.

Student

> "the tech support behind them is very poor and sometimes find it difficult to efficiently manage my business."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3989044)

DG

Desiree G.

Peer support worker

> "The signature makes personal and businesses emails feel put together!"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787)

Dheeraj U.

Business Development Manager

> "In comparison to other firms, the processing and quick deposit costs appear to be expensive."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770)

VC

Vanessa C.

Sales Manager

> "The interface is very easy to use and customize."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690)

Louisa C.

Customer Success Manager

> "Not worth the cost, expensive compared to other software"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6469060)

EE

Elizabeth E.

Vp Chief Publishing Officer

> "My highlight is the fact that I can have everything that concerns a client all in one place."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6604290)

AE

Anisha E.

Virtual Support Professional

> "The only con I have found with Honeybook is the lack of a download feature for contracts and invoices after they've been executed."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3391283)

AW

Amber W.

Lead IT Project Manager

> "It was easy to setup."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7166617)

JM

Jocelyn M.

Certified functional nutrition counselor

> "Forms I uploaded for honeybook to place in system for me are not in the same format I sent them and are not user friendly for my clients."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3511200)

Sarah D.

CEO

> "The pricing is very reasonable."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7138760)

VP

Vanessa P.

CEO

> "I've had some clients complain that it's not always easy to log in or to navigate the software."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4432165)

GF

Gregor F.

Photographer

> "All my business management relies on using this solution, it's accessible and reliable"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6763374)

Dheeraj U.

Business Development Manager

> "Some of my clients find the email threads quite bothersome."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770)

ML

Matthew L.

Operations Manager

> "The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733)

Tess W.

CEO/Founder

> "Unfortunately, in almost 2023, this is one of the only companies in my professional experience I've ever experienced racial bias."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051)

VR

Verified Reviewer

CEO and Lead Consultant

> "It needs some improvements but overall it's a good tool for the money."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7092722)

RH

Rachel H.

Photographer

> "I don't care for the home page set up, sometimes notifications don't show for me or they clear before I've clicked them."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3773533)

DG

Desiree G.

Peer support worker

> "I really enjoyed the amount of creativity you can use to create your signature. "

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787)

AL

Alexandra L.

Audio Producer

> "I was overwhelmed by the amount of places I stored different components of my business - invoices, contracts, to-do lists, payment plans, the list..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___2850592)

SB

Sara B.

Teacher

> "I liked how I could set up my invoices and send them"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6548096)

VR

Verified Reviewer

Interior Designer

> "The purpose of Smart Files is kind of pointless if I have to keep customizing my own templates."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#GetApp___3792359)

AJ

Amy J.

Owner

> "It is such a life-saver for my business for so many parts of my client processes."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6662959)

Anela M.

CEO + Digital Product Creator + VA

> "It takes a long time to get everything set up."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4120133)

RA

Rachel A.

Lead Floral Designer

> "It’s like having a part-time assistant, and that’s especially helpful in busy seasons."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6866938)

TI

Teri I.

Owner

> "The date field for smart files doesn't allow proper birth years."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3554315)

Mai M.

VP of Events

> "I found the entire experience to be streamlined and incredibly user friendly."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7065985)

JH

Jane H.

Director

> "I wish I could have done more but there was a major stumbling block"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4477190)

CF

Chris F.

Manager

> "A great CRM interface that makes it very easy to run your own books, contracts, client communication, and take payments."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6752787)

John S.

Social Media Consultant

> "Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4639115)

VC

Vanessa C.

Sales Manager

> "It has any intuitive features rich interface that is very easy to navigate."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690)

TB

Tracy B.

CEO

> "Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

PW

Peggie W.

Manager

> "Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6636457)

VP

Vanessa P.

CEO

> "I've had some clients complain that it's not always easy to log in or to navigate the software."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4432165)

Arif W.

employee

> "The user interface is clean and easy to navigate, and the platform offers a wide range of features including contract and invoice creation, task..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4531283)

KK

Kathryn K.

Operations Manager

> "It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3095611)

SM

Samuel M.

Student

> "it helps me efficiently manage my finances in my business, and its integration with other softwares that i use is quite good."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3989044)

EC

Elizabeth C.

Owner/ Manager

> "That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965072)

AV

Asha V.

Beauty Specialist

> "It is very easy to use and successfully integrates with Gmail."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6405527)

HC

Hollowow C.

Photographer

> "It took me a while to navigate through all the different options."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___2861376)

CB

Chloe B.

CEO

> "The ease of use and the simple integration ability."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3513922)

DG

Desiree G.

Peer support worker

> "Cuatomer service was a little slow responding to a question i had."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787)

BK

Bridgette K.

ceo

> "The integration process is easy."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3579571)

BM

Brandy M.

Manager

> "The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6476331)

VC

Vanessa C.

Sales Manager

> "It has any intuitive features rich interface that is very easy to navigate."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690)

Tess W.

CEO/Founder

> "An unsolicited internal situation occurred in which the staff at Honeybook was clearly at fault. As opposed to utilizing the philosophy of 'the..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051)

KW

Kimb W.

Owner

> "It is advantageous when you deal the organization problems in a very correct and proper way thus there can be no disorganization at all"

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743082)

TB

Tracy B.

CEO

> "Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do..."

[See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939)

[View Reviews](https://www.capterra.com/p/162588/HoneyBook/reviews/)

LK

Lokesh K.

Application Developer

> "The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142007)

SZK

Samara Zuri K.

Director of Project Controls and Finance

> "Monday.com lacks a native functionality for tracking overhead allocation, depreciation schedules, complex billing and earned value management ."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7176777)

CH

Corey H.

Senior Manager

> "Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139801)

CG

Ciaran G.

Operations Manager

> "Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141849)

ZB

Zion B.

Commercialization Sr. Associate

> "The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316)

AB

Andreja B.

Senior Platform Engineer

> "At first, I spent way too much time tweaking colors and columns instead of actually working. Plus, their "seat-package" pricing system (where you must pay for a minimum of 3, 5, or 10..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7164335)

AH

Amber H.

CEO Owner

> "As someone who builds automated operational systems for various service trades, I find the ability to customize boards for everything from high-level project management to granular lead..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944)

ES

Eden S.

Brand Manager

> "In Asana, you can link multiple boards (or projects) quite easily, whereas in Monday, the process feels more complicated than it needs to be. While I understand that it is possible to..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141605)

MD

Megha D.

Sr. Project Manager

> "The platform is user-friendly, visually intuitive, and adaptable to different workflows, which makes it easy to manage multiple projects efficiently. While there are some limitations in..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140787)

YS

Yashraj S.

Senior specialist

> "Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

AW

Ashley W.

Property

> "The customisation options are strong, allowing you to tailor boards to suit your business needs, and the integrations make it easy to connect with other tools we already use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139794)

AM

Aqiral M.

Project Management Solution for Growing

> "Also, the pricing structure becomes expensive if you need many seats or advanced features, and some important functions (like time tracking or certain automation) are only available in..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7057168)

DH

Daniel H.

Senior Lecturer

> "monday.com provides us with superb digital work planning and organization features which enables us to lay proper plans for all operations in our institution, allowing us to keep all..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

JP

Jonathan P.

Digital Content Specialist

> "I wish the reporting can be more in depth which I need for complex business and while handling large dataset the performance gets a bit compromised."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7160359)

KW

Keye W.

Chief of Staff

> "Overall, monday.com has been a valuable tool in helping us centralize workflows and improve operational efficiency. As we continue building out structured processes and integrating it with..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7145848)

LD

Lochlan D.

Director

> "Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142332)

LT

Luciano T.

Customer Management

> "The platform offers a high level of customisation, allowing teams to tailor workflows to their specific needs, which enhances productivity and collaboration."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148415)

YS

Yashraj S.

Senior specialist

> "Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings.""

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

DH

Daniel H.

Senior Lecturer

> "Having monday.com has made collaboration on all our institution operations become a reality and has also made it easy for us to monitor the real-time status of all operations making it..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

KV

Kerri V.

Social Media Coordinator

> "If the number of active workspace is great than the notifications gets overwhelm to handle and the large board become bit hard to navigate through the project."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7163012)

PH

Paul H.

Creative Director

> "monday.com has also been a very useful link up point for our departments and teams allowing us to have a central workstation where we can collaborate on our operations easily to ensure..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7168473)

JT

Jody T.

Communications and Development

> "We have been with Monday.com for almost three years and just over a year ago we ran into a billing and platform upgrade simultaneously, this caused a problem for us to log in and we had to..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139875)

AF

Andreia F.

Head of Operations and Growth

> "What I like most about monday.com is the integration between CRM and work management — when a deal closes, the information automatically flows from one side to the other, which saves time,..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144053)

CH

Colton H.

Director of Product Development

> "That said, the cost feels high relative to how we use it—particularly for sales staff who primarily rely on it just to submit order forms, rather than leveraging its full capabilities."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139487)

AH

Amber H.

CEO Owner

> "The automation engine is a game-changer; it allows me to create "hands-off" workflows that ensure nothing falls through the cracks, which is vital when managing multiple business entities..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7149944)

ZB

Zion B.

Commercialization Sr. Associate

> "For example, layered automations are not a thing, which can be very limiting, and the inability to automate based on formulas and text is frustrating."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139316)

Diego G.

Project Manager

> "For a roll-out project involving multiple locations, the ability to automate status changes and instant notifications is invaluable; it significantly reduces manual work and ensures all..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140495)

LS

Leigh S.

Legal Services Manager

> "The requirement to subscribe with a minimum number of users made it less flexible, particularly for smaller teams or more tailored use cases."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034)

JS

Justin S.

Digital Marketing and Content Executive

> "I enjoy collaborating across Monday.com because it allows me to work in a way to work best with each stakeholder, with every user having a tailored experience and only have the relevant..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139706)

AL

Ashley L.

HR and Systems Manager

> "Workflows are of course better, but when everything we've built is in automatons we have to essentially do a complete rebuild while still trying to run a business and use the product which..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140768)

RS

Radha S.

Legal Assistant

> "Once set up, it made collaboration much easier by clearly showing ownership, deadlines, and status updates in one place. While there is a bit of a learning curve at the beginning due to..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7135547)

LS

Ludmila S.

Manager

> "Monday's per-seat pricing model gets expensive fast — especially when you want to bring in cross-functional contributors (design, sales, support) who only need occasional access."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503)

DH

Daniel H.

Senior Lecturer

> "It provides us with great visual dashboards which allows us to monitor the status and progress of our operations in real time."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

CL

Chantel L.

Head of PMO

> "People might start using it, but without clear guidance, they often use it inconsistently or don’t use the AI features effectively. If too much is introduced at once, it can feel..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139919)

Enish S.

Operations

> "Task management is where it really shines; assigning owners, setting deadlines, and leaving update threads directly on tasks means we've cut our email back-and-forth by a lot."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7152385)

GB

Giselle B.

Product Manager

> "Sometimes it’s not very easy to customize the columns for each subitem, which can make more detailed task breakdowns less flexible than expected."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139404)

Joylyn O.

Senior Content Marketing Manager

> "I love the amount of customization on monday.com because I can color-code tasks, automate tasks, and organize the information in the best way for my brain."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7185752)

AA

Anja A.

Head of Support

> "I wish I could sort it by groups and have a calendar with all my tasks next to it so I can move it to the right time. But thats not a big relevant thing."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140355)

TK

Tim K.

Assistant Professor Emeritus

> "It offers a great flexibility in term of customization in workflows which fits in different team needs also the interface is my favorite which feels modern and colorful."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7167775)

JR

Jemma R.

Admin

> "The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139828)

Don M.

Asst. Manager

> "What I liked most about monday.com is its intuitive and visually appealing interface combined with powerful workflow automation, making it easy for teams to manage projects and collaborate..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7125727)

JL

Joe L.

IT Administrator

> "for example if multiple people are editing the same field it takes too long to update and the other person editing might add the same information twice."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7113635)

VR

Verified Reviewer

Operations Manager

> "Being able to see all our projects in one place with color coded statuses, timelines, and dashboards made a huge difference for our team's workflow."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122678)

DC

Daphnie C.

Operations Manager

> "Some features (like charts or reporting) are not as straightforward as you would expect, and sometimes it takes a bit of trial and error to get things right."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139347)

JPR

John Paul R.

Operations Support Manager

> "The versatility of the boards allows us to customize our operations exactly how we need them, making it a very powerful tool for business management."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139394)

CE

Conor E.

IT Manager

> "Sometimes it becomes clear that the system has sections in Beta mode, and as a result you may notice slowing or crashing, or the AI just not working as it should."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142069)

CS

Crystal S.

Chief Operating Officer

> "The ability to see the status of multiple tasks or projects at once is really helpful, and now they have expanded their templates and integrated AI so it is even easier and more effective..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139410)

NK

Nathan K.

Owner

> "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147)

AV

Alyssa V.

Office Manager and Project Coordinator

> "The automation features significantly reduce manual follow-up, and the platform integrates well with our daily task tracking and accountability systems."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139297)

AS

Abby S.

Marketing Manager

> "The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140027)

VR

Verified Reviewer

Solution Deployment Manager

> "The "Battery Widget" and Gantt views are incredibly helpful for "client health" reporting as they provide an immediate, visual sense of progress that builds trust."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7144326)

BK

Blerta K.

Language Instructor

> "There have been inconsistencies in some automation behaviors and there are a few template structures that did not behave the way they were previewed to behave."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7138878)

GP

Gissett P.

Project Manager - Admin

> "Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139321)

VR

Verified Reviewer

Founder

> "I think that monday.com is a platform that is behind the times, and showing that they recently cut over 20% of their staff shows that they are potentially seeing a decent amount of..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7189740)

DH

Daniel H.

Senior Lecturer

> "Having monday.com in place has also allowed us to keep all our teams and departments connected, aligned and working together towards delivering exceptional learning and institution..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7169356)

VR

Verified Reviewer

Director marketing and communications Student Housing and Dining Srevices

> "Biggest con is that their is a learning curve to learn the software and it to make it work for you there is a lot of per-conversation that needs to happen about not only how workflow is..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134475)

PC

Patrick C.

VP Strategy

> "I've used Monday.com to help manage several marketing projects and it is a very modern looking way to track progress, store vital information, and work togehter."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7151920)

RM

Rachelle M.

Manager

> "The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139691)

LS

Ludmila S.

Manager

> "From auto-generating task summaries to writing update drafts and surfacing blockers, the AI integration feels purposeful rather than bolted on — which is rare in this category."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139503)

AM

Account M.

Account manager

> "Not very flexible for more complex or specific needs, and it often feels like you need to upgrade or pay more to unlock basic functionality."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077)

GT

Giulia T.

Marketing and communication coordinator

> "I like Monday because it brings a sense of structure and fresh momentum to my week. When it comes to value for money, Monday offers a lot through its robust set of tools that help me stay..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972)

KJD

Klaas Jan D.

ceo

> "One significant drawback is that automatic email sending through Outlook is not available when using a personal Microsoft account."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139393)

VR

Verified Reviewer

DISTRIBUTION CENTER MANAGER

> "As someone with a background in logistics management, the ability to customize boards to track complex supply chain workflows is a game-changer."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7148068)

ES

Emily S.

Executive Assistant

> "A bit overwhelming to start due to the large number of options/custom fields if you're just starting out with a CRM/project management software."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139434)

LS

Leigh S.

Legal Services Manager

> "From a client services perspective, it supported file reviews, document tracking, and identifying outstanding items seamlessly."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140034)

KT

Kelli T.

Director of Marketing

> "I do wish there was a bit more of a visual option to see how things are getting done, the build vibe view didn't work well for me."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139433)

TR

Tuya R.

Senior Project Manager

> "It’s a powerful tool for managing workflows and staying aligned, especially for cross-functional teams. While there are some limitations and cost considerations, the benefits in efficiency..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140812)

VR

Verified Reviewer

VP Marketing

> "Monday.com is a bit overwhelming with its features and almost offers too much in terms of workflow and templates."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7179405)

Joylyn O.

Senior Content Marketing Manager

> "This platform makes it easy for me to keep track of project details, communicate with my team, and maintain visibility on project progress."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7185752)

MP

Mel P.

Project Manager

> "Updates seem to be mainly focused on AI at the moment, which can be frustrating, especially when features the community has been asking for for a long time continue to get pushed."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139885)

PW

Pari W.

CRC

> "It makes project tracking straightforward with customizable boards, timelines, and automation features that reduce manual work"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139401)

PL

Pam L.

Design Director

> "Reporting across multiple projects that are not of the same template can get a bit complicated"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141882)

NN

Nicholas N.

Quality Assurance Manager

> "It simplifies task management and subsequent tracking of progress during projects plus it has some templates that needed very little alterations to use"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7143269)

MB

Matt B.

Founder

> "Sometimes the AI offers you solutions it can't live up to, for example scraping your emails for actions."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142507)

AL

Amanda L.

Advancement Lead

> "We’ve used it for intake processes, project tracking, and internal coordination, and it has significantly improved efficiency."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139676)

BK

Babs K.

Administration

> "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312)

SZK

Samara Zuri K.

Director of Project Controls and Finance

> "As a Director of Project Controls and Finance managing IT Services projects, monday.com has become one of the platforms that keeps both delivery and financial oversight moving in the same..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7176777)

MR

Madelyn R.

Systems Manager

> "Limitations on # of boards for reporting, tech support not available on all levels of system. "

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139481)

PM

Pablo M.

QA engineer

> "It helped improve organization, collaboration, and visibility across the team. While some advanced features required a bit of time to learn, the overall benefits outweighed the learning..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7164150)

YS

Yashraj S.

Senior specialist

> "While the platform is powerful, the pricing structure and feature gating can be frustrating for smaller teams."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139317)

Graham B.

HSEQ Lead Auditor

> "The easier and smoother interactions with information and data inputs once the web pages content has been built and ready for user input."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140886)

MC

Mathis C.

Senior Software Engineer

> "The user experience is not intuitive, making the learning curve steep and requiring substantial time investment."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7025915)

DS

Damaris S.

Internal Communication Specialist

> "The platform is intuitive, powerful, and helps improve order and productivity."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139339)

Shushanta P.

AI Team Lead

> "The user interface is a little bit complicated. If you have to see tutorials to use a tool that's not appropriate"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6777118)

VR

Verified Reviewer

Product Manager

> "Intuitive user interface that provides the end user with a lot of information at a first glance."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7122799)

LL

Lee L.

Owner

> "Overall, it wasn’t as streamlined or intuitive as I needed day-to-day."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7046753)

PF

Ping F.

Operations Analyst

> "It allows users to have a quick easy view on the tasks."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7134530)

Morgan S.

co-founder

> "Not as user intuitive as other programs"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6603607)

VR

Verified Reviewer

Marketing Generalist

> "I love the fact that you can build in dependencies and it integrates with several other softwares such as Zoom, Gmail, and Slack (to name a few)."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7083156)

NK

Nathan K.

Owner

> "There are so many times where I need the results of a formula column or integration with subitems and it is just not supported by monday"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7141147)

LR

Luis R.

IT manager

> "Integration with other tools is also a strong advantage."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140878)

BK

Babs K.

Administration

> "I don't have many cons for monday.com, but I'm having trouble understanding the use of "Build Vibe View" and some of these newer AI integrations."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139312)

VR

Verified Reviewer

Assoc Director AI

> "Monday.com is an excellent platform that integrates well and is extensible through their solid API."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7058602)

IL

Ilaria L.

Assistant Reservations Manager

> "What is not the ideal about this platform is that everything has to be inserted manually and it was not integrating with our main booking platform."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7049452)

FM

Fernando M.

Partner

> "You can even use the software as your ERP since it allows you to have integrations with Excel, Hubspot, and other software you use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6050256)

SG

Shannon G.

Chief Operating Officer

> "The form feature in monday.com also is not great, but the integration with jotform makes up for this"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___6573801)

AM

Angelica M.

VP of Operations

> "Being able to imagine a setup and have something like the app builder create it for me is such a blessing."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139636)

KE

Katie E.

Director of Operations

> "The set up is a little cumbersome."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139648)

HT

Hans T.

Operation Manager

> "I have been working for years with Monday, creating Board, creating Dashboard and nowadays it is more easy to use, specially for Project."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7142311)

JL

Jessica L.

President

> "What I like least is some times the program is very difficult to use and figure out which apps to use with it."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7084802)

HP

Helena P.

Producer

> "Very easy to use, you can adjust it to your needs and the needs of your company."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140008)

SA

Sami A.

Client manager

> "sometimes it's complicated to use."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140035)

CB

Cassity B.

Director of Marketing

> "Overall I think its a pretty easy to use system and their knowledge base is helpful to figure out how to do things."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139379)

VR

Verified Reviewer

Marketing Generalist

> "The login situation is a little tricky."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7083156)

GT

Giulia T.

Marketing and communication coordinator

> "I also appreciate how responsive and helpful the customer support is when I need it. While I’ve encountered a few minor bugs here and there, they’ve never been a major issue and usually..."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139972)

AM

Account M.

Account manager

> "Smaller clients don’t get account management, so you’re left handling onboarding and support mostly through bots."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7140077)

TF

Tripp F.

VP of Ops

> "The customer service is helpful and the system is a huge time saver."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139789)

VR

Verified Reviewer

Founder

> "It wouldn't surprise me if they had a major outage once a week that left monday.com completely unusable for a good portion of the work day."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7189740)

JB

Jared B.

Executive Director

> "Was able to get personalized support when needed."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139348)

ES

Ernesto S.

CEO

> "They have an automatized customer assistance but is not always accurate or very helpful"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139453)

KH

Kayla H.

Chair

> "Ease of use, templates, the program was easy to follow and was easy to use as well which is good cause customer support is not"

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139374)

ZJ

Zandile J.

Project Manager

> "Currently the Al credits are a bit tricky to explain to our clients, as partners."

[See full review](https://www.capterra.com/p/147657/monday-com/#Capterra___7139345)

[View Reviews](https://www.capterra.com/p/147657/monday-com/reviews/)

## User interface

4.73 (689)

4.57 (6,117)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

HoneyBook

17/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   Agile Methodologies
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Assignment Management
-   Autonomous Task Execution
-   Availability Management
-   Backlog Management
-   Baselining / KPIs
-   Billing & Invoicing
-   Budget Management
-   Bug Tracking
-   Calendar Management
-   Calendar View
-   Capacity
-   Change Management
-   Charting
-   Chat/Messaging
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Creation & Assignment
-   Critical Path
-   Cross-system Integration
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Daily Reports
-   Data Import/Export
-   Deadline Management
-   Decision Making
-   Dependencies
-   Document Management
-   Document Storage
-   Drag & Drop
-   Due Dates
-   Email Management
-   Feedback Management
-   File Management
-   File Sharing
-   File Transfer
-   Forecasting
-   For IT Project Management

[See all features](https://www.capterra.com/p/162588/HoneyBook/#features)

monday.com AI Work Platform

Top features

32/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   Agile Methodologies
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Assignment Management
-   Autonomous Task Execution
-   Availability Management
-   Backlog Management
-   Baselining / KPIs
-   Billing & Invoicing
-   Budget Management
-   Bug Tracking
-   Calendar Management
-   Calendar View
-   Capacity
-   Change Management
-   Charting
-   Chat/Messaging
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Creation & Assignment
-   Critical Path
-   Cross-system Integration
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Daily Reports
-   Data Import/Export
-   Deadline Management
-   Decision Making
-   Dependencies
-   Document Management
-   Document Storage
-   Drag & Drop
-   Due Dates
-   Email Management
-   Feedback Management
-   File Management
-   File Sharing
-   File Transfer
-   Forecasting
-   For IT Project Management

[See all features](https://www.capterra.com/p/147657/monday-com/#features)

### Recognition

No recognitions have been awarded to HoneyBook

No recognitions have been awarded to monday.com AI Work Platform

### Deployment & support

HoneyBook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

monday.com AI Work Platform

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HoneyBook

-   By HoneyBook
-   Located in United States
-   Founded in 2013

monday.com AI Work Platform

-   By monday.com
-   Located in United States
-   Founded in 2014

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